Software Development Engineer Testing (SDET)

About Saleswhale

https://www.glassdoor.sg/Reviews/Saleswhale-Reviews-E2175787.htm" target="_blank">Saleswhale (YC S16) was recently acquired by 6sense, a $5.2B Silicon Valley company. We are scaling rapidly to fulfill our mission of using AI to reduce drudgery for revenue teams.

What’s The Opportunity?

We are looking for a Software Development Engineer in Test (SDET) who will write automated tests, utilise automation tools and frameworks that will ensure the robustness and performance of the product we currently have or any new features that we will be rolling out. You will be working closely with our product and engineering team to provide a safe and reliable way to release new features with limited or mitigated risks to the production environment.

What Skills Do I Need?

• B.Sc. in Information Technology, Computer Science or a related field
• At least 4-6 years experience in a Software Engineer or Software Developer Engineer In Test role
• Excellent analytical and problem-solving skills
• Proficient in Ruby on Rails or equivalent web development language or framework
• Solid experience with testing frameworks like Cucumber, RSpec
• Solid experience with REST API
• Solid understanding of CI/CD process
• Familiarity with SQL and Relational Databases
• Familiarity with server-oriented/backend development

What Will I Be Doing?

• Design, develop and maintain automated tests to ensure high quality frequent releases
• Test the application through both manual and automated means
• Assist and collaborate closely with Product and Engineering team to ensure that the application development is according to the quality assurance standards and give timely feedback
• Participate in code/design review - Participate in writing regression, integration and performance tests and code documentations.
• Closely coordinate with engineering team regarding testing practices and ensuring quality thresholds are met such as performance
• Identify areas where QA processes and procedures can be improved

What is the role?

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test. You should understand the requirements and design test procedures and test cases for automated software testing.

Key Responsibilities

• Establish and evolve formal QA/testing practices, test processes, methodology, standards, and hygiene for agile development efforts.
• Lead and mentor QA team members.
• Lead the QA strategy, test design /plan, test automation, and drive test execution for a key strategic service delivery transformation initiative.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Develop the strategy and enablement of User Acceptance Testing, partnering effectively with the business to ensure goal achievement.
• Respond to all requests from team members in a timely and professional manner.
• Design automated test scripts that are reusable.

• Ensure that all automated testing related activities are carried out as per the standards defined by the company.
• Negotiate, plan, and manage all release activities.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ years of experience in the software quality field including prior hands-on quality engineering experience.
• Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with the entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Understanding of multi-tier web application architecture and deployment.
• Understanding of existing QA best practices and methodologies to design, implement and automate processes.
• Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive, and able to prioritize a large number of tasks.
• Self-motivated, works well independently and with others.

Whom will you work with?

You will work with a top-notch tech team and report to the engineering head.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being with the company.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Company works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

What Arcana (previously Newfang) Does:

Arcana is The Storage Layer for Ethereum with a Privacy Stack for developers to build secure and privacy preserving apps. Users care about privacy now more than ever before and it is becoming a first-class citizen in the modern development stack. Arcana makes it easier for apps to be privacy-focused out of the box.

With Arcana’s privacy stack, developers give control of data back to their users. They can easily integrate our SDK with their apps and use our modular feature blocks for Authentication, Identity Management, Encryption, Access Control, and Decentralized Storage. All of which are secured by and verifiable on the blockchain.

Visit www.arcana.network to learn more about us, our backers, and our offerings

Role:

As the first QA hire at arcana, you will be responsible for setting up testing frameworks and leading QA for all our products and releases

Responsibilities:

• Design and develop a QA framework. Automate parts of the framework wherever feasible.
• Develop and implement test cases, scripts, plans, and procedures (manual and automated)
• Track key QA metrics for product and maintain a process for logging bugs/issues and debugging them.
• Handle QA validations of UI, backend APIs, databases, SDK, and Performance.

Skill Set Required:

• A degree in Computer Science or equivalent
• 2+ years experience in a testing role at a platform/infrastructure software company
• Demonstrable Experience in using UI automation frameworks like Selenium, Appium, etc. and automated API testing using tools like Postman or similar.
• Experience in Web testing, API testing, Mobile testing, and performance, security and usability testing
• Familiarity with test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)

Bonus:

• Familiarity with blockchain technology and distributed system design
• Experience with Solidity smart contract testing
• Prior software engineering experience
• Handled QA for open source projects

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

RESPONSIBILITIES

• Write, execute and maintain test automation scripts using Java/Javascript – Web/API/DB.

• Experience in Agile Methodologies

• Knowledge of In-Sprint Automation

• Have working experience in Automated API Testing

• Design and implementation Experience in Test Strategy

• Write, maintain and execute regression and sanity automation test suite – per build/on demand

• Design data driven tests and fetch the data from API calls/ different Databases(Like MySQL, Oracle, Mongo)

• Attend daily scrum calls, update status

• Good to have Design and Implementation Experience in Test Automation Framework

• Good to have TDD implementation using Mocha or Jest

• Good to have Experience in IOS Automation Testing.

• Interact and collaborate with cross functional teams and understand the business requirements

• Technical Skills:

• 4+ years experience in Automation using Java/Javascript

• Should be Strong in oops concepts

• Strong Knowledge /experience in API and UI framework

• Experience in GIT, CI/CD Jobs development and implementation

• Any one of this is mandatory - TestNG,MOCHA,JEST

• Software Engineering Skills:

• Excellent problem solving and critical thinking

• Experience of In-Sprint Automation

• Take ownership of business problems and technical solutions

• Strong Communication and interpersonal skills

• Hands on with engineering excellence & continuous integration practices

• Experience with Agile and strong collaboration skills with Business and Ops

• What we value as a team:

• Scripts written for readability, performance, scale and maintainability

• Proactive in communication

• Collaborate with other members in agile ecosystem

• Out of the box thinking to resolve issues and bringing New Ideas to bringing Quality in the Applications

• Ability to suggest changes in the product with respect to user experience

About the Role

The Dremio India team owns the development of the cloud infrastructure and services that power Dremio's Data Lake Engine. With focus on query performance optimization, supporting modern table formats like Iceberg, Deltalake and Nessie, this team provides endless opportunities to to define the products for next generation of data analytics.

In this role, you will get opportunities to impact high performance system software and scalable SaaS services through application of continuous performance management. You will plan, design,  automate, execute the runs followed by deep analysis and identification of key performance fixes in collaboration with developers. Open and flexible work culture combined with providing employees ownership of the work they do will help you develop as a leader. The inclusive culture of the company will provide you a platform to bring fresh ideas and innovate. 

Responsibilities

• Deliver end to end performance testing independently using agile methodologies
• Prepare performance test plans, load simulators and test harnesses to thoroughly test the products against the approved specifications
• Translate deep insight of architecture, product & usage into an enhanced automated performance measurement & evaluation framework to support continuous performance management.
• Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
• Collaborate with other engineering and customer success functions to simulate customer data and usage patterns, workloads to execute performance runs, identify and  fix customer issues and make sure that customers get highly performant, optimized and scalable Dremio experience 
• Analyze performance bottlenecks, root cause issues, file defects, follow up with developers, documentation and other teams on the resolution.
• Publish performance benchmark report based on test runs in accordance with industry standards
• Regularly communicate leadership team with an assessment of the performance, scalability, reliability, and robustness of products before they are exposed to customers
• Analyze and debug performance issues in customer environments.
• Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation

Basic Requirements

• B.Tech/M.Tech/Equivalent in Computer Science or a related technical field 
• 8+ years of performance automation engineering experience on large scale distributed systems
• Proficiency in any of Java/C++/Python/Go and automation frameworks
• Hands on experience in integration performance automation using CI/CD tools like Jenkins
• Experience in planning and executing performance engineering tasks to completion and taking ownership of performance epics during a set of sprints.
• Experience in designing, implementing, executing and analyzing automated performance tests for complex, production system software.
• Experience in analyzing performance bottlenecks in system, performing root cause analysis, and following issue resolution workflow to tune the system to provide optimized performance
• Ability to derive meaningful insights from the collected performance data, articulate performance findings effectively with senior team members to evaluate design choices.
• Experience with database systems internals, query optimization, understanding and tuning query access plans, and query execution instrumentation.
• Hands on experience of working projects on AWS, Azure and Google Cloud Platform 
• Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
• Ability to create reusable components to automate repeatable, manual activities
• Ability to write technical reports and summary and present to leadership team
• Passion for learning and delivering using latest technologies
• Excellent communication skills and affinity for collaboration and teamwork
• Passion and ability to work in a fast paced and agile development environment.

Preferred Qualification 

• Hands on experience of multi-threaded and asynchronous programming models
• Hands on experience  in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, storage systems

Responsibilities

• Manual Testing + Test Automation
• Manual testing (Functional), Database testing
• Exposure in Selenium, Javascript, etc
• Exposure in Agile and DevOps 
• Excellent communication skills

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts

Stay up to date with new testing tools and test strategies

Requirements

• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• BS/MS degree in Computer Science, Engineering or a related subject
• Knowledge about API/Service Testing would be important

Who Are We?

Mobikon is a leading AI-driven Consumer Engagement and Predictive Analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviors, and Increase Sales for the F&B industry. It’s cloud-based platform is designed to simplify and streamline the CRM functions of running a successful restaurant by providing true closed loop, customer lifecycle marketing, off-line to online targeting and business intelligence.

Mobikon started as a small team of 6 people and has since grown to a team of 150 people in 7 offices in Asia, Australia and America. Today, over 700 brands in 5 countries use Mobikon's solutions to improve interaction with customers and boost revenues. Its proprietary platform has engaged over 12.3 million consumers in 9 countries and has powered more than 5 million in-store reviews.

Who Are You?

Highly motivated solution-oriented individual with outstanding attention to detail, and primary role is to interface with Product Management, Software Development, Product Support and CEO Staff. Enjoy working in a fast-paced and constantly changing startup environment. As part of a team, you'll have to constantly innovate to reduce manual testing, increase test coverage and improve QA processes, all the while delivering on high-quality releases.Great communicator who values being part of a close-knit team and a collaborative atmosphere.

You Will Own:

• Understand product workflows and identifying use cases.
• Maintain a document repository of new feature sets in the product.
• Creating effective test plans, test cases and execute them.
• Minimize manual testing by identifying high ROI test cases and help in automating them.
• Make recommendations to improve product reliability, code coverage, performance, and quality assurance best practices/processes.
• Track multiple projects/tasks simultaneously.
• Develop formal QA processes and integrate them into our current Agile SDLC process
• Collaborate with the development team to ensure overall quality of our online platform
• Collaborate with Technical support to prioritize and resolve bugs, manage feature requests and reduce tech support by process efficiency and training
• Defect tracking and management, Test Management and STLC activities.
• Manage a team of manual and automation engineers

You Have:

• Engineering degree in computer science or equivalent.
• Minimum of 5 yrs of experience in Quality Assurance.
• Should have 1 yr of experience in Automation.
• Minimum 2-3 yrs of solid experience in team management and business deliverables is a must for this position.
• Must have a product-based experience.
• Strong SQL/database knowledge.
• Excellent analytical problem-solving skills and breakthrough attitude
• Proven track record of working with product management, and developers in an agile environment.
• Experience using programming languages (for e.g. Selenium, Perl Python, Java, Ruby) to automate manual test cases and tasks.
• Very high ethical standards.
• Must be articulate, organized, detail-oriented, and the ability to multi-task.
• Must have exposure to startup industries.