Sales Head

Hi ,

About Us

ConvoTrack.ai is a fast-growing, AI-native platform revolutionising how enterprises makedecisions. With ARIA, our AI agent ecosystem, we’re enabling insights, R&D, brand aninnovation teams to move from static reports to real-time, signal-led strategy.We work with some of the world’s most respected companies — from Unilever, Nestlé andReckitt, to high-growth startups — transforming how they listen, decode, and act on consumerbehaviour across social, video, comments, memes, and more.

The Role

Please note that we work with Global Clients and hence, this job will require taking calls in the late evening or early morning. We are also open to having someone to work Evening hours (6 pm to 3 am).

 What You’ll Do

• Own the complete sales cycle: prospecting, discovery, pitching, demos, closing, and account expansion
• Run strategy-led conversations — demos that feel like value workshops, not sales pitches
• Build relationships with CMOs, CMI leaders, Digital Heads, R&D leaders, and enterprise stakeholders
• Identify client pain points and co-create solutions with product, insights, and tech teams
• Close high-value enterprise SaaS deals
• Grow accounts post-sale — convert pilots into global enterprise deployments
• Maintain a clean, structured, high-quality CRM pipeline
• Continuously learn across industries, AI, tech, and business models
• Partner with marketing on GTM plays, events, outbound, and enterprise campaigns
• Represent the company in global events, client meetings, and enterprise engagements (based on ramp-up)

 Experience Bands (Hiring Across Levels)

• High-potential AEs / SDRs ready to scale into enterprise selling
• Experience in B2B SaaS / insights / analytics / enterprise sales
• Comfortable leading discovery, demos, and early-stage enterprise conversations
• Exposure to stakeholders across marketing, brand, digital, analytics, or R&D
• Experience owning deals from first call to closure

 Enterprise AE Profile:

• Experience selling enterprise SaaS / platforms / AI products
• Handling multi-stakeholder deals
• Long-cycle, high-value deal experience
• Strategic account planning and expansion mindset

 What We Offer

• A category-creating AI product
• Work with global Fortune 500 clients from Day 1
• A truly AI-native organisation — selling AI with AI
• High ownership, autonomy, and leadership exposure
• Strong growth path into Enterprise AE / Strategic Accounts / Sales Leadership
• Competitive compensation + performance-linked incentives

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

• 15+ years of Experience in OFSAA Financial Solution Data Foundation and OFSAA Regulatory reporting solutions
• Expert in enterprise solution architecture and design
• Strong understanding in the OFSAA Data Model, Dimension Management and Enterprise Data Warehouse Knowledge.
• Strong Understanding of OFSAA instrument balances reconciliation with General Ledger Summary Level balances
• Experience in defining and build the OFSAA data architecture and sourcing strategy to ensure data accuracy, integrity and quality.
• Understanding of Banking treasury products, US Fed regulatory etc.
• Strong understanding of data lineage. building
• Strong in OFSAA Data Management Tools Knowledge (F2T/T2T/PLT/SCD’s).
• Experience in Business rules configurations in OFSAA framework
• Strong Experience in deploying OFSAA platform (OFSAAI – OFSAA Infrastructure) and installation of OFSAA application - preferably OFSAA 8.x onwards.

Skills:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Kotlin, Java
• Important libraries include Dagger, RxJava, Realm
• MVVM Clean Architecture
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git

About Client

Our Client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.

They empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.

 We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.

We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, 

Job Description – FullStack Developer

We are looking for a fullstack developer to be part of our tech team. If you are coding ninja and are motivated by the joy of creating scalable products and platforms this the role for you

1. You should have 2+ years of quality experience in building scalable digital products/platforms as a fullstack developer
2. Experience in big data analytics and engineering would be plus
3. You should have good command over Data Structure, Algorithms.
4. Experience working with NoSQL & SQL Databases like Mysql, MongoDB, ElasticDB, Redis etc.
5. You should have experience with react.js on the front-end, and python/mysql/big query/google cloud on the backend layer.
6. It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
7. You should enjoy going deep into that part of the 'full stack' that you are not an expert of?

Requirements

Qualifications and Experience: -

1.BE/MCA/MCS with 2-3 experience

2.Prito experience in working on product/platform development would be plus

3.Strong analytical, problem-solving and bias to action

 our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again..

Benefits

• Fixed Salary + ESOP
  
  
• Insurance for family 
  
  
• Company meals 
  
  
• Company events 

We are looking for a Senior Performance Marketing manager (PPC/SEM) who will be responsible for paid advertising for this company across Google Ads, Social ads and other demand-gen channels.

Our ideal candidate has a blend of analytical and creative mindset, passionate about driving metrics while also being very sensitive to brand and user experience, and distinctive at operating in highly collaborative and cross-functional settings. This role partners closely with our Sales, product, design, and broader marketing teams.

• Strategise, execute, monitor, and manage campaigns across multiple platforms such as Google Ads (incl. Search, Display & Youtube),, Facebook Ads & Linkedin Ads.
• Oversee growth in performance campaigns to meet the brand's business goals and strategies.
• Should have hands-on experience on managing landing pages, keyword plans, ad copies, display ads etc.
• Should have extremely good analytical skills to figure out the signals in the campaigns and optimize the campaigns using these insights. 
• Implement ongoing A/B and user experience testing for ads, quality score, placements, dynamic landing pages and measure their effectiveness.
• Monitor campaign performance & budget pacing on a day-to-day basis. 
• Measure the Campaign performance parameters methodically, analyze campaign performance, compile and present detailed reports with proactive insights.
• Be informed on the latest trends, best practices, and standards in online advertising across demand-gen channels.
• Perform Media Mix modeling. Design, develop, and monitor other digital media buying campaigns.

• 5-10 years of pure PPC experience, preferably in a SaaS company managing annual budgets of more than 2 mn USD.
• Highly comfortable with Google Ads Editor, Linkedin Ads, Facebook Business Manager & such.
• Strong working knowledge of PPC Automations/Rules/Scripts and best practices with the ability to analyze Campaign metrics on Excel/Data Studio and optimize campaigns with insights.
• Experience working with Ad channel APIs and other data APIs to deep-dive into metrics & make data-informed optimisations.
• [Good to have] Working knowledge of SQL, Data Warehouses (Bigquery), Data connectors/pipelines, blends/joints (for blending multiple data sources) etc.
• In-depth experience with GA4. Clear understanding of Web Analytics.
• Comfortable writing and editing content for ad copies, landing page snippets, descriptions, etc.
• Experience with running Campaigns for US, European, and the global markets.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company

It  is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Company offers a suite of three products - Plum, Empuls, and Compass. The company works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Company is a 300+ strong team with four global offices in Dubai, San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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