Order Fulfillment professional

Job Description:

We are seeking a skilled Oracle WMS Developer to work with one of the largest Retail groups. . The successful candidate will be responsible for designing, developing, and implementing solutions within Oracle Warehouse Management System (WMS) to enhance our warehouse operations. This role requires a deep understanding of Oracle WMS modules, exceptional problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

• Design and Development:
• Develop and customize Oracle WMS applications based on business requirements.
• Design and implement enhancements to Oracle WMS modules, ensuring they are scalable and maintainable.
• Integration:
• Integrate Oracle WMS with other enterprise systems, including ERP, transportation management, and e-commerce platforms.
• Ensure seamless data flow and synchronization between Oracle WMS and other systems.
• Support and Maintenance:
• Provide ongoing support for Oracle WMS applications, troubleshooting and resolving issues as they arise.
• Perform system upgrades, patches, and performance tuning to maintain optimal system performance.
• Collaboration:
• Work closely with business analysts, warehouse managers, and other stakeholders to understand and document requirements.
• Collaborate with other developers and IT staff to ensure cohesive and efficient system integration.
• Testing and Quality Assurance:
• Conduct unit testing and support user acceptance testing (UAT) to ensure the quality and functionality of developed solutions.
• Develop and maintain documentation for all customizations and integrations.

Qualifications:

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
• 5+ years of experience in Oracle WMS development and customization.
• Strong experience with Oracle PL/SQL, SQL, and database management.
• Experience with Oracle E-Business Suite (EBS) and Oracle WMS modules.
• Skills:
• Oracle forms 6i /10g
• Strong PLSQL
• Basic Unix scripting
• Proficiency in Oracle WMS configuration, setup, and troubleshooting.
• Strong understanding of warehouse management processes and best practices.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Preferred:
• Experience with Oracle Cloud WMS.
• Knowledge of other Oracle applications and technologies.
• Certification in Oracle WMS or related modules.
• Excellent communication skills and ability to work with remote teams

Why Join Gravity:

• Embark on a journey with a forward-thinking and innovative IT technology consulting company.
• Competitive compensation package, featuring performance-based incentives.
• Prospects for career advancement within a rapidly expanding global organization.

Gravity is an equal opportunity employer. We celebrate diversity and remain committed to establishing an inclusive environment for all employees.

Responsibilities:

• Develop, implement, and maintain production timelines across multiple teams
• Translate product’s strategy into detailed requirements for prototype construction and final product development
• Analyze consumer needs, current market trends, and potential partnerships from an ROI
• Outline the product vision, product strategy, and product roadmap
• Assess current competitor offerings, seeking opportunities for differentiation
• Appraise new product ideas and strategize appropriate to-market plans
• Ensure that user story content and prioritization is aligned to the larger strategic objective
• Recommend the scope of present and future product lines by reviewing product specifications and appraising adjustments
• Provide information for management by preparing product sales forecasts and reports
• Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.
• Help in the creation and maintenance of bona fide product documentation
• Work with development leads so that product requirements are understood and built accordingly
• Work within a software development methodology like AGILE
• Coordinate product releases with marketing, sales, and development teams
• Provide product training and technical expertise
• Work with the leadership team in planning the product roadmap.
• Be the product owner driving our strategic product and technology vision on the platform side of products 

Requirement:

• 3+ years of experience as a Technical Products Manager in a software company.
• Has deep knowledge of every stage of the product life-cycle -- introduction, growth, maturity, and decline -- and understands how it affects development adjustments.
• Critical thinker & problem solver
• Familiarity in the AGILE development framework will be preferable.
• Strong understanding of cutting-edge tools and technologies for frontend and backend development
• Data-oriented, have exceptional analytical skills
• Experience working with the development teams directly will be a plus
• Has the ability to set priorities and resolve issues and set realistic product development goals
• Should be able to communicate technical solutions to both internal and external audiences
• Understand industry flow and trends
• Has the ability to evaluate key metrics to optimize performance
• Demonstrated track record managing successful product development from feature definition to project deployment
• Work with product management analytics tools
• A people-friendly person with extraordinary organizational and leadership skills

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.

Job title: Azure Architect

Locations: Noida, Pune, Bangalore and Mumbai

Responsibilities:

• Develop and maintain scalable architecture, database design and data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity
• Design and Develop the Data lake, Data warehouse using Azure Cloud Services
• Assist in designing end to end data and Analytics solution architecture and perform POCs within Azure
• Drive the design, sizing, POC setup, etc. of Azure environments and related services for the use cases and the solutions
• Reviews the solution requirements support architecture design to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Must possess good client-facing experience with the ability to facilitate requirements sessions and lead teams
• Support internal presentations to technical and business teams
• Provide technical guidance, mentoring and code review, design level technical best practices

Experience Needed:

• 12-15 years of industry experience and at least 3 years of experience in architect role is required along with at least 3 to 4 years’ experience designing and building analytics solutions in Azure.
• Experience in architecting data ingestion/integration frameworks capable of processing structured, semi-structured & unstructured data sets in batch & real-time
• Hands-on experience in the design of reporting schemas, data marts and development of reporting solutions
• Develop batch processing, streaming and integration solutions and process Structured and Non-Structured Data
• Demonstrated experience with ETL development both on-premises and in the cloud using SSIS, Data Factory, and Azure Analysis Services and other ETL technologies.
• Experience in Perform Design, Development & Deployment using Azure Services ( Azure Synapse, Data Factory, Azure Data Lake Storage, Databricks, Python and SSIS)
• Worked with transactional, temporal, time series, and structured and unstructured data.
• Deep understanding of the operational dependencies of applications, networks, systems, security, and policy (both on-premise and in the cloud; VMs, Networking, VPN (Express Route), Active Directory, Storage (Blob, etc.), Windows/Linux).

Mandatory Skills: Azure Synapse, Data Factory, Azure Data Lake Storage, Azure DW, Databricks, Python