(Sr) Data Engineer, Delivery

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

We're Building a TEAM at GroMatrix

Graphic Designer & Video Editor (Full-Time)

We're not hiring an employee.

We're building a TEAM.

At GroMatrix, we're creating something bigger than just marketing services.

We're building a system where creativity meets automation

where marketing is structured, scalable, and impactful.

About GroMatrix

GroMatrix is a Growth Marketing company helping businesses scale faster, smarter, and stronger through strategy driven marketing and performance focused execution.

Our vision

Turn marketing into a repeatable, automated growth engine for businesses.

We believe great design and video are not just visuals, they are growth tools.

We're looking for our Creative Core someone who will grow with us and help shape the GroMatrix brand and client work.

Job Title

Graphic Designer & Video Editor

With a competitive salary of 3.5 to 4.2 LPA and real growth opportunities

What This Role Is Really About

You'll be:

Creating content that drives marketing results

Working closely with strategy and automation

Helping brands communicate clearly and creatively

Becoming a core part of a growing team

Creativity matters more than certificates.

Key Responsibilities

Design creatives for ads, social media, and branding

Edit short form videos (Reels, Ads, Shorts)

Create marketing visuals that align with brand strategy

Handle photo editing and motion graphics

Collaborate with the team on campaigns and ideas

Maintain consistency with brand mission and vision

Work on both ads content and organic marketing content

Skills Required

Must Have:

Strong graphic design sense

Video editing skills (short form focused)

Understanding of marketing oriented creatives

Ability to handle ads & marketing content

Tools (any equivalent is fine):

Photoshop / Illustrator

Premiere Pro / After Effects (or similar)

Canva (for quick executions)

Soft Skills (Very Important):

Team collaboration mindset

Openness to feedback

Willingness to learn and grow

Growth mentality

Who This Role Is For

This role is for someone who:

Thinks creatively, not mechanically

Wants to build something long term

Enjoys teamwork over solo work

Wants to grow with a company, not just work for one

Is excited about the future of marketing + automation

What You'll Get

Be part of a core founding team

Creative freedom with clear direction

Exposure to real brands and real campaigns

Learn performance marketing & automation thinking

Growth as GroMatrix scales

A workplace where your ideas matter

Our Workspace

Work Location: Varthur - Whitefield, Bangalore

HQ: Residency Road, Bangalore - GroMatrix

We're building a workspace that encourages:

Collaboration

Focused creative work

Long term team culture

This is not just an office it's a build space.

How to Apply

If this excites you:

WhatsApp your portfolio & sample works

Add a short intro about yourself

WhatsApp: +91-9-3-6-3-6-3-8-1-8-8

Email: [email protected]

Final Note

If you're looking for "just a job," this may not be for you.

But if you want to build, grow, and be part of something meaningful, welcome to GroMatrix.

• SAP IS-U FICA Functional Support
  Ø Conceptualizing & Mapping of Business Scenarios
  Ø Business requirement understanding same to be given to developer
  Ø Functional support for all Collection(FICA) processes.
  Ø Having expertise & understanding the migration activity
  • SAP IS-U Developments
  Ø Preparing Functional Specification Document
  Ø Implementation/Execution of developmental logic
  Ø Technical / Functional testing of IS-U FICA developments
  • SAP Roles & Authorization
  Role assignment to user ,New role/object/field creation according to requirement.

Overview:

We are currently seeking an energetic Sales Development Representatives. This position is an integral part of our sales engine. SDRs are a specialised group of individuals always “hunting” for high-value opportunities.

SDRs are focussed on the front end of the sales cycle and be the face of KEKA. This individual must be highly motivated, self-starter who is able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.

A typical day at KEKA being an SDR would involve:

1. Generating qualified opportunities for the company by rigorously prospecting and researching In the given region/market
2. Striking and initiating conversations with high-profile personas of companies you are prospecting into
3. Be the face of KEKA and introduce the company and the products to the prospects
4. Getting creative with writing emails/ Inmails and grabbing the attention of prospects
5. Being adaptable to change and have the thirst to learn new things/ways to reach the prospects and have them on board for a meeting

Requirements:

• 1-4 years of work experience in any customer-facing sales like Sales/inside sales/cold calling/business development
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is absolutely mandatory 

Good To Have:

• Prior work experience in SaaS product companies in domains relevant to Keka products.
• A proven track record of consistency in overachieving targets.

Key Responsibilities:

• Student and Employer Engagement:Build and maintain relationships with employers to understand their hiring needs and promote opportunities for our students.
• Collaborate with faculty and departments to identify potential job placements that align with students' skills and aspirations.
• Provide information and guidance to students about available job and internship openings, application procedures, and interview techniques.
• Job Placement Coordination:Facilitate the job placement process by matching students with suitable job opportunities based on their qualifications and career goals.
• Coordinate job fairs, networking events, and employer presentations to create platforms for students to connect with potential employers.
• Assist students in preparing and refining their resumes, cover letters, and portfolios to enhance their chances of securing interviews.
• Database Management:Maintain an organized database of job listings, employer contacts, and student profiles for efficient job matching and tracking.
• Ensure accurate and up-to-date records of student placements and employment outcomes to measure the effectiveness of the placement program.
• Student Support: Offer career counseling and guidance to students by helping them define their career goals, identify their strengths, and develop job search strategies. Conduct mock interviews and provide feedback to students to enhance their interview skills and confidence.
• Employer Relations:Reach out to potential employers to create partnerships and expand the range of job opportunities available to students.
• Collect feedback from employers about student performance to continuously improve the quality of our graduates.
•  

Experience & Skills Required 

Previously worked in any MNC for at least 6 months or worked in Top brand Engineering Colleges / universities for at least 2 years in placement division .

• Excellent communication and Drafting skills related to placement to industries 
• Awareness of Trending Technologies .
• Ready to Visit companies in Hyderabad / Bangalore / Pune
• Must have knowledge of recruitment pattern of product based companies .
• Ready to take challenge of placement even in recession , who can see the rising SUN behind the clouds before others .
• Impressive Personality with the capability of convincing others with SWOT analysis .

If you are passionate about helping students launch their careers and are excited about contributing to our placement efforts, we encourage you to submit your resume outlining your qualifications and motivation for applying.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

We are looking for a skilled Web Developer to join our growing team. As a Web Developer, you will be responsible for designing and developing responsive and dynamic web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.

Responsibilities:

• Design and develop dynamic and responsive web applications using PHP, HTML, CSS, JavaScript, and various front-end technologies.
• Work closely with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of web applications.
• Debug and troubleshoot issues, and fix bugs in a timely manner.
• Write unit tests to ensure code quality and stability.
• Use strong problem-solving skills to tackle complex technical challenges.
• Stay up-to-date with the latest industry trends and technologies.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• 2 to 4 years of experience in full-stack web development.
• Strong knowledge of HTML, CSS, JavaScript, wordpress add PHP.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent communication and interpersonal skills.
• Good to have AWS knowledge

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Own the end-to-end infrastructure of Sibros Cloud
• Define and introduce security best practices, identify gaps in infrastructure and come up with solutions
• Design and implement tools and software to manage Sibros’ infrastructure
• Stay hands-on, write and review code and documentation, debug and root cause issues in production environment

• Experience in Infrastructure as Code (IaC) to manage multi-cloud environments using cloud agnostic tools like Terraform or Ansible
• Passionate about security and have good understanding of industry best practices
• Experience in programming languages like Python, Golang, and enjoying automating everything using code
• Good skills and intuition on root cause issues in production environment

• Experience in database and network management
• Experience in defining security policies and best practices
• Experience in managing a large scale multi cloud environment
• Knowledge of SOC, GDPR or ISO 27001 security compliance standards is a plus

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.