Sales Executive

Below is the need for SFCC folks for Salesforce account. We require technically very strong resources. The rounds of interview will be L1 + client interview –

• The candidate should be very strong in B2B.
• The candidate should be having sound end to end project experience and should be able to independently handle customer scenarios . 
• The candidate is expected to have understanding and working knowledge of latest SFCC features.
• The candidate should have a sound customer facing experience.
• The candidate should have good written and verbal communication.

Position Title:Customer Success Regional SPOC

Experience:8+ Year

Location:Bhopal, Indore, Hyderabad,Jaipur

Skill set: B2B Sales, Finacial Saas, Edu Fintech, 

• Responsible for Embedded Stack - implementation between Institutes and LEO1
• Single point of support for ensuring seamless onboarding of students & coordination.
• Conducts Training (Product training to Institute management / training to institute staff/
• Review Calendars training / Onboarding student training)
• Responsible for communications between both the entities
• Responsible for ensuring weekly updates and monthly reviews are conducted
• Ensures to coordinate between the teams for all pointers mentioned on the Institute track Check sheet.
• He/she will ensure the review calendar rhythm is maintained and accomplished.
• Monthly calendar for institute visits and ensuring travel to institutes for monthly reviews
• Sharing data templates on time to institutes
• Assisting in uploading/ loading details
• Ensures Cards dispatch for his/ her institutes
• Ensure coordination to upload Fee structure from backend LEO1 teams
• Collate feedbacks and address them on war footing.
• Will be responsible for Lead traction, business conversions , tie up withs local vendors, banks etc and points of card usage

Required Key Skills :

• The role requires the person to interact with all top institutes, and their senior
• management teams we will need a seasoned resource.
• To be excellent in communicating skills and training skills
• They should be able to convince teams and staff on the products and get buy in.
• Should be open to travelling

• You will work directly with the two co-founders in helping the company to achieve its strategic and operational goals, by delivering key internal and external projects that are critical to the success of the company
• You will own the creation of all external facing material produced by the CEO Office for senior engagements with the promoters, board and all employees
• You will have a deep understanding of the company business model, the underlying profitability and levers of different business verticals
• You will be responsible for driving the rigour of analytical market based insights into actionable co-ordination between the Revenue team and the Brand team

Job Overview:

We are seeking a skilled PHP Laravel Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining web applications using Laravel framework.

Key Responsibilities:

• Develop high-quality web applications using PHP, Laravel framework, and related technologies.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, secure, and scalable code that meets coding standards and best practices.
• Conduct code reviews and maintain code quality standards.
• Troubleshoot and debug complex issues and provide timely solutions.
• Develop and maintain API integrations with third-party services.
• Perform unit testing, integration testing, and performance testing.
• Participate in project planning and estimation.
• Keep up-to-date with the latest trends and best practices in web development.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Minimum 1-3 years of experience in PHP development, with a focus on Laravel framework.
• Proficient in PHP, MySQL, HTML5, CSS3, JavaScript, jQuery, and Ajax.
• Experience with RESTful API development and integration.
• Solid understanding of object-oriented programming, MVC design patterns, and software development principles.
• Familiarity with Git version control and Agile development methodology.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

If you are a self-motivated individual with a passion for product development and want to work in a challenging environment, we encourage you to apply for this position.

• Building and managing strong relationships with key customer stakeholders
• Proactively monitoring client retention and customer account health
• Serving as a product expert on use cases and providing customer training
• Interfacing and collaborating with cross-functional teams to drive towards customer goals
• Providing prompt customer service to ensure client delight and minimal churn
• Following and creating processes that build long lasting client relationships
• Driving upselling by understanding client requirements and product fit
• Being the voice of the customer to drive process and product enhancement

What you need to have:

• Comfortable to work in the day/ evening shift as per the assigned region
• Strong ethical practices for client servicing
• 2 to 4 years of experience in client servicing (preferably in the international market)
• Effective communicator with strong analytical, problem-solving and organizational ability
• High level of comfort with handling technology    

• Works independently without any supervision
• Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
• Experience in deploying highly complex, distributed transaction processing systems.
• Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
• As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.

Required Experience, Skills, and Qualifications

• 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
• At least one End to End CI/CD Implementation experience
• Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
• Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
• Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
• Experience architecting interaction with services and application deployments on AWS
• Experience with Groovy and writing Jenkinsfile
• Experience with repository management, code scanning/linting, secure scanning tools
• Experience with deployments and application configuration on Kubernetes
• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
• Experience with message buses (e.g. Apache Kafka, NATS)
• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)
  
  

• C#
• ASP.NET MVC
• ASP.NET
• Core
• jQuery
• JavaScript
• Angular
• MS SQL Server
• JSON
• Web API