Good Communication
Basic Computer & Mail drafting Knowledge
Sales & Telcalling knoweldge
Can handle pressure.
Subodh Popalwar
Software Engineer, Memorres
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Customer Success Manager
Job Type: Full Time
Job Location: Malad Mumbai
Experience: 1 - 2 Years
Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am
About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
React.js Build the foundation of our supply side (enterprise) product from
scratch. Maintain high standards of pixel perfect Ui’s and efficient User
Experiences.
Our Supply Side ecosystem involves a plethora of products such as
Catalog Management, Analytics Dashboard, Orders Processing, Finance
Reconciliation, Notification centres etc. Develop a deep understanding
of the mentioned use cases and build the systems for scale.
Coordinate with Product managers, Product Designers & Backend
Developers and outline sprints and tasks on a weekly basis.
Conduct Comprehensive Unit tests before passing features to QAs. This
requires a good top level understanding of backend infrastructure.
Maintain High level of Code Quality and constantly optimize for
performance and user experience.
Be Collaborative. Self-reliant and always keep pushing the limits of your
knowledge
AngularJS (1.x)
Angular (2+)React.js
NodeJS (Node.js)
MongoDBWe are seeking an experienced Lead Full Stack Developer with a strong background in the MERN stack and serverless technologies. The ideal candidate will have a minimum of 6 years of experience in software development, with significant expertise in both relational
(RDBMS) and NoSQL databases. You will lead a team in designing and developing scalable, high-quality solutions while ensuring best practices are followed throughout the development lifecycle.
Responsibilities:
● Develop and maintain scalable backend services using Node.js and serverless technologies such as AWS Lambda, Google Cloud Functions, or Azure Functions.
● Architect and implement front-end solutions using React.js, ensuring seamless integration with backend services.
● Design, implement, and optimise both relational (PostgreSQL, MySQL) and NoSQL (MongoDB) databases.
● Translate business requirements into robust, efficient technical solutions.
● Conduct code reviews to maintain high standards of code quality, performance, and maintainability.
● Stay updated with the latest trends and advancements in the MERN stack, serverless architectures, and cloud platforms.
● Lead and mentor a team of developers, providing technical guidance and fostering a collaborative environment.
Requirements:
● Minimum of 6 years of professional experience in software development, with at least 6 years specifically in the MERN stack.
● Proven leadership experience in managing and mentoring development teams.
● Proficiency in Node.js, Express.js, React.js, and MongoDB.
● Hands-on experience with serverless architectures, including AWS Lambda, Google Cloud Functions, or Azure Functions.
● Strong understanding of RDBMS (PostgreSQL, MySQL) and NoSQL databases (MongoDB).
● Solid understanding of RESTful APIs, microservices architecture, and cloud platforms.
● Excellent problem-solving, debugging, and collaboration skills.
Additional Skills:
● Experience with GraphQL, Docker, and Kubernetes is a plus.
● Contributions to open-source projects are highly valued.
● Understanding of DevOps practices and CI/CD pipelines.
We are seeking a dynamic 1+ years of experience Social Media Executive to join our team. As a Social Media Executive, you will play a pivotal role in crafting and executing social media strategies to drive engagement, brand awareness, and growth across various platforms.
Responsibilities:
- Content Creation: Develop creative and engaging content for social media platforms, including text, images, and videos.
- Social Media Management: Manage and maintain social media profiles and pages, ensuring consistent brand voice and image.
- Audience Engagement: Interact with the audience, respond to comments and messages, and foster community engagement.
- Analytics and Insights: Monitor social media metrics, track performance, and generate insights to improve content and strategy.
- Campaigns and Promotions: Plan and execute social media campaigns, contests, and promotions to meet marketing goals.
- Trend Monitoring: Stay updated on social media trends, tools, and best practices to keep our strategies fresh and effective.
Requirements:
- Bachelor's degree in Marketing, Communications, or related field.
- Proven experience in social media management and content creation.
- Strong understanding of various social media platforms including FB, IG, LinkedIn, Twitter, Youtube, etc.
- Creative mindset and the ability to think outside the box.
- Excellent communication and writing skills.
- Analytical mindset with the ability to interpret data.
- Familiarity with social media scheduling and analytics tools.
- Ability to work independently and as part of a team.
Rust
GitAbout us
ob Description
We are seeking candidates who can have a great conversation with Window/*nix kernel in C/C++ or Rust. The candidate will work with eBPF and Windows/Linux Kernel. The candidate will work closely with the Computation Engineer to port the ML layer into the kernel module.
Requirements
- C/C++ is a must. Rust knowledge is a huge plus.
- Good exposure to debugging (more than just `!analyze -v`). We suck at debugging here, so can use your help!
- Great version control (Git) hygiene and familiarity with CI/CD. Test- and issue-driven development (that's our new term).
- Candidate should prioritize documentation to meeting (can't emphasize enough). Who has time to talk and listen (and forget) when one can write and read? During the interview, we may ask you how to organize your notes, references, and knowledge.
- Familiarity with scripting languages such as Python/Powershell/bash is appreciated. Python is used a scripting language everywhere in our stack.
- If you don't know Java, that's +1 ;-p (just kidding).
Regards
Team Merito
PythonThe Risk team is responsible for overall risk framework and strategy for the organization. The team develops various risk models, arrives at various sector reports from a risk perspective and provides in depth analysis and recommendation around risk profiles of various clients.
In this role, the person is responsible for playing a leadership role in the Risk function to identify, assess, monitor and make timely and measured judgments on all current and potential future risks faced, in order to protect the organization’s interest, assets and reputation of the group along with growing shareholder value and profitability.
Responsibilities
- Manage risk for the retail and wholesale portfolio. Should have managed organization level Risk Policies, Credit Underwriting and Collection functions.
- Manage risk framework for the organization - including updating, establishing new risk management mechanisms, to identify, assess, monitor, measure and control a broad spectrum of risks. Ensure all policies and frameworks are kept updated and deployed to the optimum level.
- Develop continuous monitoring and improvement of the quality of the organization's credit and lending portfolio through credit policy direction and implementation.
- Possess a complete understanding the business. Evaluate, improve, and monitor the business, including assisting in reporting to the Board and Board Committees and providing leadership in the effectiveness of credit risk management controls, systems, and processes across the organization.
- Lead and mentor a team of analysts.
- Possess 7+ years of relevant experience in financial services industry in a risk role.
- Exposure to both wholesale and retail risk in a banking environment will be preferred. Some experience in a business / sales role within the banking / NBFC space will be an added advantage.
- Should have held a position of authority in terms of allocation and appropriating limits.
- Sector understanding in financial institution space and good knowledge of interpreting financial trends.
- High proficiency in Python and SQL/NoSQL.
- Experience with big data and cloud computing e.g., PySpark, data lake is a plus.
- Outstanding written, verbal and interpersonal communication skills.
- Ability to speak at various levels of an organization (CXOs to analysts).
- Have demonstrated resilience – stayed with companies and taking businesses to scale, have preferably not ‘hopped jobs. Strong organizational skills and excellent follow-through.
- Present / articulate / position an idea compellingly and ability to work in a fast-paced dynamic environment.
- Excellent communication and presentation skills.
- Takes personal ownership; Self-starter; Ability to drive projects with minimal guidance and focus on high impact work.
- Learns continuously; Seeks out knowledge, ideas and feedback.
Kunato is a NY-based IT firm helping to create the first marketplace that monetizes digital content on the internet (i commerce). We are looking for a dynamic Designer to join our Team.
The ideal candidate will have strong creative skills which are self-driven and a portfolio of work that demonstrates their passion for illustrative design and typography. This candidate will have experience in working with numerous different design platforms such as digital and print forms. We seek someone who not just executes but creates ideas.
Responsibilities
* Design promotional banners which make even the aliens want to click on it
* Collaborate with the team to ensure consistency of designs across various media outlets
* Creating and delivering motion graphics for various media
* Create compelling logos, designs, print and digital media
* Working with art and creative teams to select audio, video, colors, animation, etc. for graphic design
* Editing video footage and adding effects/elements to enhance motion graphics
* Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends
Qualifications
* Keen eye for the digital market and audience
* Bachelor's degree in Design or related field
* 2-4 years of experience in graphic design
* Proficient in Adobe Creative Suite
* Strong communication, conceptual thinking, typography skills and design skills
* MUST be able to join immediately (within 1-2 weeks)
Write to us if you believe your creative skills are second to none & feel excited to work in a fast-paced remote environment.
Please respond with your work portfolio & why you are the one for us.
Position – International Sales Development Representative
Reports to - Regional Head
Primary Objective - Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.
Specific Accountabilities/Responsibilities -
Promoting and business through extensive and persistent cold calling, emails and communication(s) to prospective clients
Respond, engage and qualify inbound leads and inquiries
Scheduling Initial Prospecting Meetings for the Sales Team
Providing in depth information to the Sales team to enable the most qualified and productive demos
Researching and evaluating additional leads/prospects through web research
Meet or exceed assigned quota of a minimum of 40 calls / 30 emails per day
Working together with the Sales Director to grow a specific sales territory
Working with the Sales Director to support the acquisition of new accounts in the region
Help as needed to build awareness on special projects / events
Maintaining all contacts/opportunities and recording all progress
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
- To implement the manpower plan in coordination with the Site Head and Department Heads and do the placements and recruitment in line with the recruitment procedures, for all categories and ensure that the manpower strength is always maintained within the budged level.
- To handle the administration of all human resources / personnel systems including performance appraisal systems in respect of all employees of the Site.
- To prepare training plan in consultation with Operations Head and in coordination with all and Department Heads and ensure implementation.
- To ensure that the training records including identified training needs of all employees are maintained and to assist in preparation of Training plan.
- To maintain the Training Hall including the equipments / aids etc.,
- To Co – ordinate and ensure that the evaluation / assessment of all trainees / Probationers of all category and to implement the recommendations.
- To conduct the Annual Performance Appraisal exercise with a view to maintain and boost the morale of the employees.
- To create a culture to induce personal as well as organization development.
- To ensure that the requirements of health & safety measures for the Site are adhered to and complied with.
- To ensure that the dossier/personnel data of all employees are maintained up-to date and provide the data as and when required.
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Software Engineer, Memorres