Sales Executive Female

BLAZE Madurai looking for JavaScript developers with hands-on web or mobile app development.

Skills required for JS Frontend developer:

• Must have strong experience in AngularJS / React JS / Flutter / Ionic / etc.
• Good understanding of advanced JavaScript concepts like Objects/Closures/Async Events/etc is required
• Good understanding of code versioning tools, such as Git or Hg

Skills required for JS Backend developer:

• Experience with NodeJs or another JavaScript server.
• Experience with WebSocket API’s consumption and creation.
• Experience with a JS Backend framework is important ex: ExpressJS/Meteor/Sail/Koa/etc.
• Experience in other backend programming PHP/Python/Ruby/.NET is an advantage.

Experience: 1 - 3 Years

Job Location: Madurai

About Company

Our client delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.  

Qualifications

• Software developer with skills to develop front-end and back-end systems in Web site development.
• The candidate number has hands-on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web-based applications.
• Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.
• Work Experience: 6-7 Years

Requirements

•  Design and implementation of the overall web architecture.
•  “Pixel-perfect” implementation of our approved user interface.
•  Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
•  Design and deployment of our database
•  Ensuring the entire stack is designed and built for speed and scalability
•  Design and construction of our REST API
•  Integrating our front-end UI with the constructed API
•  Design and implementation of continuous integration and deployment
•  Designing Database - Expertise in databases like MySQL, other databases like MongoDB , and PostgreSQL Will be a plus.
•  Ensuring cross-platform optimization for mobile phones.
•  Overseeing and guiding the analysing, writing, building, and deployment of software.

What skills we are looking for?

• Writing HTML, CSS, and JavaScript. Up to the latest practices,
•  A relevant back-end programming language experience
•  Database design and management, including being up on the latest practices and associated versions
• Server management and deployment for the relevant environment
•  Familiarity with a relevant and globally supported framework

both front-end and back-end like React, and Laravel.

• Thorough understanding of user experience and possibly even product strategy
•  Experience implementing testing platforms and unit tests

Roles and Responsibilities

• Manage large amounts of inbound calls/emails/chats in a timely manner
• Follow communication scripts/templates when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our contact centre database in a comprehensible way
• Meet personal/team qualitative and quantitative targets

Requirements:

• Graduate / Post- Graduate with 0-6 Months experience in a customer support role
• Exceptional active listening, verbal and written communication skills
• Proficiency with computers, especially with CRM software, and good typing skills.
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Ability to work remotely with minimal supervision

• Coordinating with internal (operation, sales) and external stake holders (Client POC)
• Ensuring that customers receive the quickest service possible
• Assisting representatives in handling disappointed customers
• Determining a course of action to resolve customer problems
• Training newly hired customer service representatives

Desired Candidate Profile

• Graduates from tier 1/2 engineering / management colleges
• 3-5 years of experience in B2B Client Servicing
• Proven track record of handling escalations
• Team handling and monitoring capabilities
• Ability to adapt quickly to a new environment     

PHP, Cordignito, Laravel, SQL, Oops concept, strong logical thinking.

User Experience Designer / Engineer

Job Description

The company's product team develops the next-generation technologies that change how millions of customer orders are fulfilled by merchants.

As a UI/|UX engineer, you will ship high-fidelity designs of new features and prototype solutions. You will have incredible ownership in creating an elegant end-user experience for merchants across every aspect of the product while collaborating with a multidisciplinary team of engineers, technical product managers, customer success managers, and marketers.

You’ll play a critical role in shaping our product—from influencing the roadmap, doing in-depth user research, and weighing technical constraints and tradeoffs. You will work directly with the head of the product and management team in delivering a product experience that creates moments of delight for our merchants, and growth for the company.

What You’ll Do:

• Understand various types of users across our platform and representing our merchants in product strategy and roadmap discussions
• Create unified, end-to-end experiences through close collaboration with team members from customer success, across product and engineering teams
• Identify the best UX methods and tools to use depending on project constraints, and own every aspect of the product's design, from solving the core user challenge to shipping a well-tested and pixel-perfect UI
• Work on creating and contributing to a design system of patterns in an effort to cultivate a cohesive look, feel, and user experience across the entire Fulfil platform
• Manage every aspect of the design process for products, features, and functionalities in collaboration with our Product and Engineering teams
• Create sketches, detailed wireframes, user flows, and high fidelity mockups and effectively communicate them clearly to relevant teams
• Prototype user experiences and run usability tests to turn concepts into intuitive and elegant interfaces
• Enhance and apply our established visual language to new features and functionalities of existing products
• Quickly iterate and develop alternative designs based on feedback from peers or learnings found in user testing, within support channels, etc.

Requirements

We're Looking for Someone With:

• 5+ Years of UI/UX experience, working closely with Product and Engineering teams to develop and ship great end-user experiences
• Expertise in our tools: Figma, Sketch, Zeplin, Clubhouse
• An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, and idea generation
• Experience collaborating with a diverse team in a rapid growth environment. - Huge plus if you’ve worked with remote teammates and understand the communication patterns of working with highly distributed teams (you’ll be working closely with our team in Toronto, Canada!)
• A learning and growth mindset: We’re an early-stage startup, and we’re growing quickly. Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve, iterate, and integrate what we learn — from our work and with each other
• Experience with prototyping as a means to explore and convey design solutions.
• Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work
• Excellent written, verbal, and storytelling skills.

Nice to Haves:

• Prior experience at a growth stage Internet/Software company
• Experience working with Shopify’s Polaris design framework
• Experience in design related to B2B products e.g. E-commerce or ERP
• Design experience across a variety of platforms (desktop, tablet, iOS, Android, etc.).
• Experience developing or contributing to an actively evolving design system
• Background in engineering or another technical field