Machine Learning (ML)
Deep LearningJob Title: AI/ML Engineer
Expereince: 5+ Years
Location: Remote
Responsbilities
Algorithm Development:
• Design and develop cutting-edge algorithms for solving complex business problems.
• Collaborate with cross-functional teams to understand business requirements and translate them into effective AI/ML solutions.
Content Customization:
• Implement content customization strategies to enhance user experience and engagement.
• Work closely with stakeholders to tailor AI/ML models for specific business needs.
Data Collection and Preprocessing:
• Develop robust data collection strategies to ensure the availability of high-quality datasets.
• Implement preprocessing techniques to clean and prepare data for model training.
Model Training and Evaluation:
• Utilize machine learning frameworks such as TensorFlow, Pytorch, and Scikit Learn for model training.
• Conduct rigorous evaluation of models to ensure accuracy and reliability.
Monitoring and Optimization:
• Implement monitoring systems to track the performance of deployed models.
• Continuously optimize models for better efficiency and accuracy.
Data Analytics and Reporting:
• Leverage statistical modelling techniques to derive meaningful insights from data.
• Generate reports and dashboards to communicate findings to stakeholders.
Documentation:
• Create comprehensive documentation for algorithms, models, and implementation details.
• Provide documentation for training, deployment, and maintenance procedures.
Skills:
- 6+ years of experience in AI/ML engineering.
- Proficiency in Python and machine learning frameworks (TensorFlow, Pytorch, Scikit Learn).
- Experience in Natural Language Processing (NLP) and Computer Vision.
- Expertise in Generative AI techniques.
- Familiarity with cloud platforms such as Azure and AWS.
- Strong background in statistical modelling and content customization.
- Excellent problem-solving skills and ability to work independently.
- Strong communication and collaboration skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Matellio India Private Limited
About
As an end-to-end web and mobile app development company, we help businesses create robust, IoT, AI/ ML, and Location-based solutions. Get in touch to book a free consultation!
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Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.
looking for Trainer who has experience on any one in Data Analytics Tableau, Power BI, Excel, MYSQL
Job description
Experience: At least 1 year of experience in imparting trainings Bachelor / Master degree in any field
Requirements :
- Good interpersonal with excellent communication skills
- Imparting Training on Tableau, Excel,SQL, Python or R Programming, Statistics.
- Good understanding of Data Analysis concepts and understanding of Machine Learning, Big Data, Business Intelligence Tools.
- Conduct online and classroom training sessions by providing practical use cases and assignments
- Able to cater College Seminar, Workshop, Corporate training.
- Provide Interview Preparation and placement assistance to students
- Manage Data Analytics Training Content including Session Presentations, Assignments, and Quizzes.
A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant
Python
C++
HTML/CSS
JavascriptA Computer Scientist/Engineer designs, develops, tests, and integrates computer software and hardware systems. This pivotal role blends deep knowledge of computer architecture with advanced software engineering—driving innovation in platforms spanning from embedded systems and networks to AI and cybersecurity
About Company:
In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences
About the Role:
We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.
What You’ll Be Doing:
1. Brand Partnership Development:
• Identify and pursue new business opportunities for brand partnerships.
• Build and maintain a strong pipeline of potential partners within the D2C industry.
• Develop and execute strategies to expand the company's brand partnership portfolio.
2. Sales Funnel Management:
• Manage the end-to-end sales process, from lead generation to deal closure.
• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.
• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.
3. Industry Knowledge:
• Stay abreast of industry trends and developments within the D2C space.
• Leverage industry knowledge to position our company as a strategic partner for potential brands.
• Provide insights and recommendations to internal teams based on market intelligence.
4. Relationship Building:
• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.
• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.
• Collaborate with internal teams to enhance the overall partner experience.
Requirements:
1. Bachelor's or Master’s degree in Business, Marketing, or a related field.
2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.
3. Strong network and connections within the D2C space.
4. Excellent communication and negotiation skills.
5. Ability to work collaboratively in a cross-functional team environment.
6. Results-oriented with a focus on meeting and exceeding sales targets.
7. Adaptability and resilience in a rapidly changing business landscape.
If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.
Role & Responsibilities
- Application Architecture: Design and implement application environment
- Manage the configuration and operation of client-based (on-premise) computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and monitor the disaster recovery (DR) of all servers.
- Respond and assign a team to resolve help desk requests
- Monitor and maintain server functionality and security issue.
- Administrate infrastructure, including firewalls, databases, malware protection software and other processes
- Automation configuration management using either Ansible, Puppet, Chef or an equivalent
- Manage and administer servers, networks, and applications such as DNS, FTP, and Web servers.
- Troubleshoot in-house network issues and fix them.
- Provide solutions to complex problems on the integration of various technologies
- Design plans as well as lead initiatives for the optimization and restructuring of network architecture
- Monitor the environmental conditions of a data center and cloud servers to ensure they are optimum for servers, routers, and other devices
- Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations
- Conduct inspections on power and cooling systems to ensure they are operational and efficient
- Resolve operational, infrastructure or hardware incidents in a data center and cloud servers.
- Monitor and maintain company assets
- Infra-team management and skills enhancement (training) plans and execution
Skills
- In-depth knowledge of the Linux Operating System
- Expertise in Shell and/or Python scripting
- In-depth knowledge of any of the CI/CD tools like Jenkins/GitLab etc.
- Basic knowledge of monitoring tools like Zabbix/ Nagios etc.
- Expertise in any one of the cloud providers like AWS, Google Cloud, Microsoft Azure and other cloud solution providers
- Strong experience with SQL and MySQL
- A working understanding of code and script (PHP, Python, Angular and NodeJS)
- Ability to use a wide variety of open-source technologies
- Knowledge of best practices and IT operations
- Basic experience with VMware
- Advanced knowledge of system vulnerabilities and security issues
What you will do:
- Sourcing profiles through the various medium like Job Portals, Job Posting, Referencing, Social Media and Professional Network, etc.
- Screening and selecting best-matched profiles and taking initial telephonic interviews.
- Briefing candidates regarding the job descriptions, company profile and career perspective.
- Taking References and building a long-term relationship with candidates.
- Coordinating with candidates and manager, scheduling interview, collecting feedback from the candidates.
- Following up with the manager to manage candidate feedback /selection.
- Following up with the selected candidates and ensuring their joining.
- Maintaining systematic and comprehensive reports on daily, weekly, monthly tasks.
- Briefing the candidate about the responsibilities, salary, and benefits of the job in question.
- Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.
What you need to have:
- Ideally, the candidate should be from the IT background, knows the basics latest IT technologies, programming languages.
- At least 4 years of hands-on experience full recruitment cycle for for technical roles.
- Good command in verbal and written communication skills.
- Excellent Negotiation skills and candidate engagement skills.
- Should be highly adaptable to new technologies and business environment.
- Self motivated and confident
- Proactive with positive attitude
- Work with product and business stakeholders to prepare test cases and plan
- Build, enhance and maintain automation frameworks for scalability, stability, and performance
- Write new automated tests for existing and new features
- Collaborate with QA Engineers to develop effective strategies and test case documentation
- Create logs to document testing phases and defects
- Report bugs and drive them to closure by collaborating with development teams
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
What Makes You A Great Fit
- Experience with test frameworks, regression testing, and QA methodology
- Ability to document and troubleshoot errors
- Desire to be a perfectionist
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
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Full Stack Developer - Averlon