Product Manager

Role & Responsibilities

Lead and deliver designs that are innovative and sophisticated, buildable and scalable, and thoroughly documented.

Be responsible for delivering on our vision and strategy for customers and support the app team in shaping ACKOʼs

roadmap for D2C ensuring design tasks are prioritised in line with the agreed product goals and metrics.

Drive design tasks aligned with our product goals and metrics by collaborating closely with strategy, product, and business teams.

Take ownership of the entire user journey, from ideation and prototyping to user testing and final production, ensuring timely delivery.

Utilise data insights, including metrics and usability studies, to inform and refine design decisions.

Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.

Effectively communicating and collaborating with engineering teams to ensure seamless implementation of designs

L2 Support Engineers are responsible for:

1. Production Issue Debugging

○ Analyzing logs and monitoring application behavior to identify root

causes of production issues.

○ Providing temporary resolutions using database-level fixes or

configuration changes.

2. Handling Escalations from L1 Support

○ Addressing tickets and issues escalated from L1 by providing immediate

workarounds.

○ Ensuring minimal downtime and impact on business operations.

3. Forwarding Issues to L3/Development Team

○ When a permanent code-level fix is required, the issue is escalated to the

L3 (Development) team.

○ Prior to escalation, L2 should provide a detailed analysis and temporary

resolution (e.g., database fix) to minimize user impact.

4. Root Cause Analysis and Documentation

○ Conducting detailed root cause analysis (RCA) for major incidents.

○ Updating the Confluence Playbook with clear, actionable steps for L1

teams to facilitate future self-resolution.

Requirement

• Developer Background: The ideal candidate should come from a developer background with knowledge of Java and other programming languages.
• Database Management: They must have hands-on experience with database management.
• Experience Level: We are looking for a minimum of 3 years of experience.
• On-Call Experience: They must have proven on-call experience, demonstrating strong problem-solving skills, excellent communication, and the ability to manage stress effectively. We also value collaboration, proactivity, and a curious mindset.

Job Title: Business Development Associate / Sr.BDA🌟

Domain: EdTech Sales 💻

Location: Gurgaon - Onsite 📍

Salary: ₹7LPA - ₹8.4LPA💰 : BDA

Work Mode: 1 month WFH. After 1 month and meeting targets, employees will be required to work from the Gurgaon office

🌟 Role Overview:

We are looking for a dynamic Business Development Associate (BDA) to join our fast-growing team! 🚀 As a BDA, you will play a key role in driving our sales efforts by connecting with prospective students, understanding their career goals, and guiding them on how we can help them achieve success in the tech industry. 💡 You’ll be responsible for qualifying leads, nurturing relationships, and closing deals to meet and exceed sales targets. Your role will directly contribute to our mission of shaping the future of tech professionals in India! 🌍

🔑 Key Responsibilities:

• Client Engagement: Start conversations with potential students, understand their career aspirations, and offer personalized advice on how our programs can help them succeed in the tech industry. 🗣️
• Lead Qualification: Evaluate prospects' goals and align them with our offerings to ensure a strong fit. 🔍
• Follow-up & Nurturing: Regularly follow up with potential clients, maintain engagement, and highlight the unique value we can offer in their career journey. 💬
• Sales Achievement: Strive to meet and exceed individual and team sales targets through a proactive and results-driven approach. 🏅
• Product Knowledge: Stay updated on our program offerings and continuously improve your knowledge to provide expert guidance to prospective students. 📚

📋 Requirements:

• Experience: Fresher with an interest in sales or business development. 🎯
• Education: Bachelor’s degree in any stream. Preferred: B.Tech, MCA, BCA, MBA, M.Tech. 🎓

   Skills:

• Strong verbal and written communication skills in English. 📝
• Excellent customer engagement skills, focused on relationship-building. 🤝
• Passion for sales and achieving targets. 💪
• Ability to explain complex ideas in a simple, engaging manner. 💡
• Technical Knowledge: Basic understanding of LeadSquared (LSQ) CRM or other CRM tools is a plus. 📊

🌟 Preferred Skills:

• Prior experience in K12+ EdTech Sales or the education domain. 🏫
• Familiarity with tech products and services. 💻
• Experience handling sales with a ticket size of ₹50,000 or higher. 💸

🎁 Perks & Benefits:

• Competitive Salary: Best in the industry with performance-based incentives. 💰
• Health Insurance: Comprehensive coverage for employees. 🏥
• Cell Phone & Internet Reimbursement: Stay connected while working. 📱💻
• Life Insurance & Paid Sick Leave: For peace of mind and well-being. ❤️
• Provident Fund: Secure your future with savings for retirement. 📈
• Commission Pay: Earn additional commissions based on sales performance. 🎉

Bonus Structure:

Performance Bonus based on monthly targets. 📅

Quarterly & Yearly Bonuses for exceeding sales goals. 🎯

🕒 Work Schedule:

Working Days: Wednesday to Sunday (Fixed Monday & Tuesday off) 📅

Shift Timings: 12 PM - 9 PM ⏰

Work Type: Full-time, On-site 🏢

Publicis Sapient Overview:

The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution 

.

Job Summary:

As Senior Associate L2 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution

The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. You are also required to have hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms.

Role & Responsibilities:

Your role is focused on Design, Development and delivery of solutions involving:

• Data Integration, Processing & Governance

• Data Storage and Computation Frameworks, Performance Optimizations

• Analytics & Visualizations

• Infrastructure & Cloud Computing

• Data Management Platforms

• Implement scalable architectural models for data processing and storage

• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time mode

• Build functionality for data analytics, search and aggregation

Experience Guidelines:

Mandatory Experience and Competencies:

# Competency

1.Overall 5+ years of IT experience with 3+ years in Data related technologies

2.Minimum 2.5 years of experience in Big Data technologies and working exposure in at least one cloud platform on related data services (AWS / Azure / GCP)

3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline.

4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable

5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc

6.Well-versed and working knowledge with data platform related services on at least 1 cloud platform, IAM and data security

Preferred Experience and Knowledge (Good to Have):

# Competency

1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience

2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc

3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures

4.Performance tuning and optimization of data pipelines

5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality

6.Cloud data specialty and other related Big data technology certifications

Personal Attributes:

• Strong written and verbal communication skills

• Articulation skills

• Good team player

• Self-starter who requires minimal oversight

• Ability to prioritize and manage multiple tasks

• Process orientation and the ability to define and set up processes

We are looking for a Principal Software Engineer who has experience building cloud native applications in an Agile environment

Key Aspects of Role :

• Leverage deep knowledge of the full technology stack to help achieve business objectives and customer outcomes
• Collaborate with Product Management to validate the technical feasibility of and establish non-functional requirements
• Collaborate with Architecture to evolve architecture to solve technical challenges, support future requirements, scale effectively, continually meet/exceed SLAs and resolve tech debt
• Technical advisor to internal or external stakeholders on complex technical components
• Technical leader working with the team to help remove blockers and act as a tie breaker
• Adjust the team processes, listening to feedback and guiding the team through change and driving continuous improvement
• Guide, teach, and mentor team, providing feedback and moderating discussions
• Represent the interests of the team in cross functional meetings
• Maintain and proactively share knowledge of current technology and industry trends
• Work closely with peers to ensure the team is aligning with cloud native, lean/Agile/DevOps & 12 Factor Application best practices ensuring rapid value delivery and with quality
• Collaborate with other Principal Engineer’s to drive engineering best practices around testing, CI/CD, GitOps, TDD, architectural alignment, and relentless automation
• Excellent understanding and familiarity with Cloud Native and 12 Factor Principles, Microservices, Lean Principles, DevOps, Test Driven Development (TDD), Extreme Programming (XP), Observability / Monitoring

Required Skills:

• B.Tech/MS/PhD in Computer Science or related field, and 3 - 10 years relevant industry experience
• Coding experience in Java
• Extensive hands-on experience working with AWS cloud products and services
• Experience with popular open-source software such as Postgres, RabbitMQ, Elasticsearch, Redis and Couchbase
• Experience working with NodeJS, React/Redux, Docker Swarm, Kubernetes
• Experience with development frameworks such as the Spring/Spring Boot framework, Hibernate and knowledge of advanced SQL
• Proficiency with modern object-oriented languages/frameworks, Terraform, Kubernetes, AWS, Data Streaming
• Knowledge of containers and container orchestration platforms, preferably Kubernetes
• Experience delivering services using distributed architectures: Microservices, SOA, RESTful APIs and data integration architectures
• Knowledge of containers and container orchestration platforms, preferably Kubernetes
• Advanced Architecture and system design skills and principles
• Excellent organizational skills and can drive a cross-team strategic project or initiative
• Solid coaching, mentorship and technical leadership to help others grow
• Able to drive consensus/commitment within and across teams and departments
• Advanced critical thinking and problem solving on complex issues and customer concerns.
• Strategic thinker beyond immediate needs, considering the longer-term
• Excellent communication skills, with ability to communicate highly complex technical concepts
• Demonstrate high level of empathy with internal colleagues, stakeholders and customers

Apply Now!!!

Job Description :

*4+ years of software design and development experience.

*Programming experience building .net web applications in .net core/.net 6                                                 

*Must have strong knowledge in any Database.

*AWS and Azure experience will be an added advantage.

*The candidate must have developed a browser-based application and used web services and APIs.

*Good communication skills (both verbal and written)

*Able to prioritize and deliver project activities on time

*Good understanding of client requirements.