Product Manager

College Profile: The main objective of KGiSL Institute of Technology is to

provide industry embedded education and to mold the students for leadership in

industry, government, and educational institutions; to advance the knowledge

base of the engineering professions; and to influence the future directions of

engineering education and practice. The ability to connect to the future

challenges and deliver industry-ready human resources is a credibility that

KGISL Educational Institutions have progressively excelled at. Industry -

readiness of its students is what will eventually elevate an institution to star

status and its competitiveness in the job market. Choice of such an institution

will depend on its proximity to industry, the relevance of its learning

programme to real-time industry and the active connect that a student will have

with industry professionals.

Job Title: Assistant Professor

Departments:

● CSE- Assistant Professor

Qualification: 

● Ph.D /NET/SET

Experience:

● 1 - 5 Years

Candidate Profile:

● Candidate should complete their Ph.D/PG in the relevant discipline

● Candidate should have Good Communication Skills

● Commitment towards work

Key responsibilities

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counselling, and product knowledge education.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required

• Bachelor’s / Master’s Degree in relevant field.
• Freshers with Good communication and Interest in sales are welcome.
• Experience in planning and implementing sales strategies.
• Experience in Lead generation, email marketing, excel would be preferred.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

About the Role

We are seeking a highly skilled and motivated Senior Backend Developer with strong expertise in Node.js and AWS to join our dynamic team. The ideal candidate will have solid backend development experience, with additional working knowledge of PHP and Python. Exposure to frontend frameworks like React.js and Angular will be considered a strong advantage.

Key Responsibilities

• Design, develop, and maintain scalable backend systems and APIs using Node.js.

• Deploy, manage, and optimize applications on AWS cloud infrastructure.

• Collaborate with cross-functional teams (frontend, product, QA) to deliver end-to-end solutions.

• Ensure application performance, security, and scalability.

• Write clean, maintainable, and testable code following industry best practices.

• Work with databases (SQL/NoSQL) to design efficient data models and queries.

• Integrate third-party services and APIs when required.

• Contribute to code reviews, technical discussions, and mentoring of junior developers.

• Support continuous integration and deployment pipelines.

• Troubleshoot, debug, and optimize existing applications.

Requirements

• 4+ years of backend development experience.

• Strong expertise in Node.js and hands-on experience with AWS services (EC2, S3, Lambda, etc.).

• Good working knowledge of PHP and Python.

• Strong understanding of RESTful API design, microservices architecture, and databases (MySQL, PostgreSQL, or MongoDB).

• Working knowledge of React.js and Angular is preferred.

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

● Work experience as a front end developer
● Good Understanding of Angular/React and Javascript
● Experience working with SQL & NoSQL Databases
● Hands on experience with front-end languages and technologies, such as JavaScript,
HTML5, CSS3, etc.
● Solid understanding of object-oriented development and design patterns.
● Experience in Version Control Systems like GIT, Bitbucket.

Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves

ROLES & RESPONSIBILITIES:

• A thorough study of the brand, its values, deliverables, upgrade systems and good communication skills with the client is required.

• A thorough study of the existing product list and their materials is required.

• Management of front desk operations & point of sales

• Receive and respond to customer enquiries as required

• Acquire a thorough understanding of Key customer needs and requirements

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Engagement in Strategic Planning of Sales and BD

• Setting up meetings with the prospective clients

• Presenting product/ service demonstrations to the client

• Establishing new business links

• Seek new opportunities through networking, cold calling, and social media channels

• Expand the relationships with existing customers by continuously proposing solutions that meet their requirements

• Custom orders or modifications: If there are any requests to personalise the size / material / module / design of an existing product, all the details must be coordinated with the support of the Product

• Design Head (PDH). All inputs need to be communicated with the client, keeping the PDH in Email CC. All finalised details must be thoroughly mentioned in the email and the Proforma invoice before payment confirmation

• Organise to send swatches when asked by clients. All the swatches need to be tagged with the correct coding that is registered by both parties (Client and Design studio)

• Prepare Proforma Invoice as per finalised requirement in the standard software used by the company.

• Ensure all client records are well maintained, accurate and current.

• Organise for payments, provide necessary information and make sure for timely sales. Keep accounts department informed and in email CC at all times.

• Ensuring payment and cash transaction are carefully managed for accuracy and consistency.

• Communicate sales with accounts department and OM at all times.

• Send order confirmation email (As per draft) once the payment is cleared. All such details to be confirmed with OM before sending

• Details will be > Estimated production time, and tentative Delivery date > Shipping time frame > Details with regards to any changes in order before xxx time

• Delivery confirmation email: All necessary information to be gathered from client (As per draft)

> Billing details (Name, address, GST no)

> Shipping details (Name, address, contact person who will receive the consignment)

> Information for Unloading of material

> Width for entry of big sized tempo through the lane / entry gate > Alloted space for parking, and unloading of material, distance to the elevator . staircase

> Floor no / number of flights for stairway

> Availability of service elevator OR Availability of Passenger elevator

> Width of Staircase. Furniture placement guidance / actual space for to keep material.

> Update Client for scheduled timings and any other important communication.

> Keep the client informed if there are any delays with the order, or schedule the exact delivery date in accordance to their availability.

Post Delivery:

• Update from client post delivery and acceptance of goods. Logistics Incharge, SM & OM to be informed of the status of the delivery. Any update or details to be immediately communicated via email to keep record of the conversation.

• Any mishaps or grievances to be addressed by email followed with the necessary acton / solution after consulting with the OM.

• After Sales Service: Thank you email - stating Warranty details

• Assembly Booklet and arrange a video call for assembly assistance, if required.

• Returns & Damages.

• Resolve any complaints, additional requirements post delivery

of goods. All information to be communicated to the necessary department. Any rework, design update, product replacement to be communicated with the OM & OP and PDH. Commitments and solution to be addressed only after approval of the OM.

• Maintaining files and filing system

• Completion of administrative tasks as assigned by Office Manager

• A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Take feedback from customers and share it with support teams

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

• Liaise with other managers to plan future development and strategies for the overall growth of the company.

Your Role

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
•  Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
•  Look after employees' growth
•  who is ready for promotion, who needs to do something different within the organization, who are the high potentials 
• How to measure performance
•  Benchmarking compensation across companies
•  Attrition planning
•  Succession planning
•  Driving Learning & Development across company
•  Ensuring cultural homogeneity
•  Employee engagement 
• Performance Management and its process
• Compensation benchmarking

Onboarding & Induction - Should have done the following:

•  Plan and execute staff welfare programs.
•  Provide a presentation to new joiners about HR policies of the company.
•  Discuss about future planning and expansion of company with employees
•  Organize health awareness programs for employees. 
• Take care of maintaining a good relationship between employee and employer.

Employee Grievance Handling: Should have been involved in the below: 

• Prepare and maintain employee retention policy. 
• Handle and resolve grievances of employees. 
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

HR Compliances & Organizational Development 

Should have worked closely with other HR stakeholders for the following.

•  Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits. 
• Check and clear expense reports of employees with HR Ops 
• Responsible for joining and exit interviews. 
• Implementation of new policies according to the system. 
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employees data- joiners, leavers Work with auditors for all HR Audit purposes.

Must Haves

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to details.
• Highly organized.
• Great people skills.

Why is this exciting to you?

•  You are interested in being a part of a young and fast paced environment; to implement market best practice.
•  You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems.
•  You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.
•  You care about people and your team members, and you want to influence positive change.

Front End developers

• Angular.JS experience
• MongoDB query and aggregation experience (not a database administrator)
• GraphQL experience
• Node.JS and Typescript experience
• CSS and SCSS experience
• CI/CD experience with GitHub actions

Backend Developers:

• Software development experience, one of Python (preferred) or Node.JS/Typescript)
• Experience with Messaging architectures - RabbitMQ (preference) or Kafka
• Experience with docker-containers 
• Experience with Apache NiFi (valued but not necessary)
• Experience with designing or implementing horizontally scalable solutions
• Experience working with RESTful APIs
• CI/CD experience with GitHub actions
• Experience with Azure cloud

JD/Skills:-

L1 Tech Support, application support.

Good on SQL Queries.

Decent comm skills.

This will be Mumbai Location.

5 days working.

CTC is good as per market norms.