Sales Development Representative, Plum & Empuls

At https://www.holofy.io/">Holofy,We are building an incredible product and to do that we need incredible people.

If you have ambition and drive and want to own your roadmap in a company that knows how to innovate and scale, we want to talk to you.

We work in small, self-managing, collaborative and agile/Kanban teams and are looking for great technology developers who can work in the same.

Location - Remote/WFH

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Pre-requisites:

• Hands on experience in mobile application development for at least 2 to 5 years.
• Hands on working experience in Swift.
• Hands on working experience in Offline storage like CoreData/Realm.
• Experience in multithreaded programming and memory optimization
• Ability to learn and grow in a fast paced setup.
• Working knowledge of iOS Architectural Components and Design Patterns
• Very good debugging skills
• Good knowledge in implementing Pixel Perfect designs
• Good in Data Structures and Algorithms.

Responsibilities:

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions.
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.
• Implementation of long term technology vision for your team.
• Responsible for complete architecture of your product;
• Creating architectures & designs for new solutions around existing/new areas
• Decide technology & tool choices for your team & be responsible for them.

What else we can offer:

• Limitless growth and encouragement to be innovative and challenge status quo.
• Exceptional compensation & benefits and performance-based recognition & rewards.
• Open door policy and flexible working hours and Medical coverage.

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

• Designing engaging and responsive landing pages
• Optimising sites for maximum speed and scalability
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
• Providing internal support and external customer service throughout the build and launch process of the website

Skill Required:

• HTML5, CSS3, 
• Javascript and jquery elements
• Bootstrap 
• WordPress, Drupal, Joomla
• Graphic Designing
• Photoshop
• Illustrator

We are looking for a Java backend developer who would be working on the bleeding edge of technologies. We work primarily with a fully reactive stack powered by Spring Webflux and Reactive MongoDb Repository in AWS. Our services follow both event based approaches as well as workflow based depending on the use case.

Responsibilities

• Understand why a particular design was chosen and code accordingly
• Will have to deliver clean bug free unit tested code with minimal guidance
• Strive for continuous improvement by refactoring and applying best practices
• Learn and adapt to new technologies as necessary.
• Capable of working in both client side and server side technologies

Requirements

• Must have a Bachelor’s degree in computer science or equivalent
• Must have 2-3 years experience as a software developer
• Must be proficient in Core Java and Spring/Springboot. Knowledge of Webflux is not mandatory.
• Must have developed RESTful services
• Should understand git

Added Bonus

• Experience working with microservices
• Experience in a NoSql solution like MongoDB
• Experience working with Python

• 4-8 years of experience in BI/DW
• 3+ years of experience with Microstrategy schema, design and development
• Experience in Microstrategy Cloud for Azure and connecting with Azure Synapse as Data Source
• Extensive experience in developing reports, dashboards and cubes in Microstrategy
• Advanced SQL coding skills
• Hands on development in BI reporting and performance tuning
• Should be able to prepare unit test cases and execute unit testing

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor