Sales Development Representative

Introduction:

Reconect.ai is a cutting-edge technology company headquartered in Bengaluru, pioneering the use of advanced AI to transform the debt collection industry. Our B2B SaaS platform leverages AI-driven strategies to streamline the entire debt collection process, enhancing operational efficiency and customer experience for financial institutions.

We are looking for a highly motivated and ambitious Sales Development Representative (SDR) with 3+ years of experience in SaaS sales. The SDR will play a crucial role in driving our sales growth and expanding our market presence by generating qualified leads and nurturing prospects through the early stages of the sales funnel.

Key Responsibilities:

• Conduct targeted outbound prospecting efforts to identify and qualify leads through multiple channels, including cold calling, email campaigns, LinkedIn outreach, and industry events.
• Research and identify key decision-makers within financial institutions; understand their pain points and business objectives related to customer engagement, automation, and digital transformation.
• Engage prospects in meaningful conversations to uncover specific challenges and position Reconect.ai’s solutions as the right fit.
• Collaborate closely with the sales team to ensure smooth handoff of qualified leads and maintain strong pipeline momentum.
• Conduct timely follow-ups with leads, schedule appointments, and coordinate meetings between prospects and the sales team.
• Actively participate in sales meetings, contribute insights to sales strategies, and share feedback from prospects to help refine product positioning and marketing initiatives.

Qualifications

• 3+ years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.
• Proven track record of achieving or exceeding sales targets and generating qualified leads.
• Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.
• Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.
• Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.
• Familiarity with CRM software and sales tools is a plus.
• Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.

Why Join Us?

• Be part of a fast-growing AI company transforming the debt collection space.
• Work with a collaborative and driven team that values innovation and growth.
• Gain exposure to leading-edge AI and SaaS solutions that are redefining customer engagement.

About Company

Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led

approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.

Responsibilities

● Design and execution of research into the impact of an agency-led approach to livelihoods.

● Design and execution of the appropriate baseline surveys in communities.

● Gaining an in-depth understanding of the impact of the NGO program at the community level.

● Identification of research partners as required.

● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.

● Data quality audits for program-specific data across the organization.

Requirements

● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.

● Minimum 5 years of work experience in the social sector/ corporate sector.

● Critical thinking

● Analytical ability

● Result orientation

● Excellent written and oral communication in Hindi and English (Knowledge of Marathi

will be an added advantage)

● Creativity

We're seeking passionate, next-gen minded engineers who are excited about solving complex technical challenges and building innovative, first-of-its-kind products which make a tangible difference for our customers. As a Frontend SDE-1, you will play a key role in driving strategic initiatives, collaborating with cross-functional teams across business, product, and operations to solve exciting problems. This role demands strong technical acumen, leadership capabilities, and a mindset focused on innovation and operational excellence.

We value individuals who think independently, challenge the status quo, and bring creativity and curiosity to the table—not those who simply follow instructions. If you're passionate about solving problems and making an impact, we'd love to hear from you.

Key Responsibilities

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and constantly prioritise your own work.
• Technical Excellence: Understand the onground problems, explore and design various possible solutions to conclude and implement scalable, extensible and secure software systems. Implement and learn best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
• Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Managers, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong understanding of software design principles and patterns.
• Hands on with multiple programming languages and modern development frameworks.
• Understanding of Rest APIs and Computer Networks.
• Experience with React, Redux and React Native.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Skills:- Javascript, Typescript, React, Redux, React Native

• 0-2 years of experience or training received as a Software Tester for web and mobile applications or similar roles.
• Strong knowledge of Test case preparation and Covering Test Scenarios.
• Excellent written and verbal communication skills.
• Strong analytical and documentation skills to present findings to team members.
• Analyze client requirements for validity and feasibility
• Good logical and analytical thinking
• Execute all levels of testing - Software Tester - Manual testing
• Detect and track defects and inconsistencies
• Experience with Restful API services
• Strong Knowledge in using the JIRA tool.

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Sales Head – Enterprise Security and Cloud(National Role)

Job Sector: IT, Software

Job Type: Permanent

Location: Mumbai

Experience: 18 - 25 Years

Salary: 35 - 50 LPA

Education: Any Professional

Notice Period: max 30 Days       

Key Skills: enterprise sales, enterprise security solutions, security solutions

Interviewer Comment: Webx for interview

Contact at triple eight two zero nine four two double seven

Key Notes: Candidate should ONLY be from enterprise security solutions.

ROLES & RESPONSIBILITIES:

1. Business Strategist:

• Establish a strategy and execute a sales approach plan.
• Building a cadence for effective reviewing, monitoring & tracking business health.
• Domain expertise across industry verticals like Manufacturing, Telecom, Govt/PSUs, Health Care & BFSI.

1. Business Management

• Excellence in business forecasting accuracy. § Market intelligence. § Strategizing market positioning statements of solutions/services offered. § Achieve establishedrevenue and profit targets. § Account receivables targets to be made in time without defaults

1. Drawing Leverage:

• Collaborating with Presales, Practice & Delivery. § Recognizing & establishing strong partner eco-system. § Setting clear objectives & expectations from Business Support Functions.

1. Building a High-Performance Team of Over-Achievers

• Acquired Sales Certifications related to solutions & services. § Nurture a positive, high-energy, high-performance culture among your team members. § Business experts & technology aware.

1. KRA’s

• Engage with the customer in their digital transformation and deliver sales results and contribute to revenue growth for Securityand Cloud services in ISL’s Key verticals §Analysing client’s business, goals, strategies, industry trends and directions to develop compelling value propositions for the client that result in a win

RELEVANT YEARS OF EXPERIENCE:

• 15+ years of sales-leadership experience spanning across Enterprise Security & Cloud

EDUCATION:

• Bachelor or Post Graduate in Engineering.
• Post-Graduation in Business Administration is preferred.

Experience:

• Minimum 10 years of selling Enterprise Security solutions & services, including Threat Intelligence & Response, Identity & Access Management, Data Loss Prevention, Threat Migration, Security & Vulnerability Management, Intrusion Prevention System, Enterprise Risk & Compliance, Managed Security &Professional Solutions and Cloud Application Development & Maintenance services, Cloud Infrastructure Services, Application Development & Maintenance services § To build, maintain and lead sales in Enterprise Security & Cloud, with more focus on Enterprise Security. § Must have good knowledge of Indian IT services market § Excellence in penetrating into Enterprise Security solutions & services and Cloud, for various industry verticals like Manufacturing, Telecom, Govt/PSUs, Health Care, BFSI, Retail, IT & Tele-Communications, Other End-User Industries, etc. § Must have lead a sales team of at least 25 people selling the above mentioned Services § Must have brought in new sales of at least 75 Cr -100 Cr in Software Services in Domestic market meeting the margin requirements each year. § Able to build high performance sales team. § Need to mentor team and lead from the front. § Good ability to be able to understand market trend and work closely with Tech team to build new services § Ability to set sales target to the team and help to realize the same as a team

SKILLS & REQUIREMENTS

· Candidate must possess a Bachelor's degree in Computer Science/Information Technology Engineering (computer/telecommunications)

· Must have at least 5 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE

· Has knowledge or relevant work experience in any of the following programming languages or technologies: Java/J2EE, C++, C, XML/XHTML or CGI-Python.

· Must have sufficient knowledge of Object-oriented programming concepts

·Be an excellent team player in a different culture, display the ability to learn in a short time and work under pressure.

ROLES & RESPONSIBILITIES

· Develops and enhances software applications through coding and testing.

· Involved in code reviews and training.

· Delivers the highest quality software by creating unit test plans and testing code thoroughly. Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentation and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and applies them in completing the assigned task.

• Design and develop new user-facing features using React adhering to best coding practices and standards
• Translating designs and wireframes into high-quality code and building reusable components and front-end libraries for future use
• Consistently follows and promotes SDLC best practices: Coding standards, testing, code reviews, code comments, etc.
• Keeps key stakeholders informed about progress and problems; avoids surprises
• Building responsive web applications across a vast array of web-capable devices
• Design and architect technical solutions for the business problems
• Organizes and expresses ideas clearly and concisely
• Exhibits excellent teamwork, and strong problem-solving skills and helps achieve team goals.

• A bachelor’s or master’s degree in Computer Science or any other relevant engineering field from a reputed institute.
• Experience of 3 - 6 years as a Frontend Engineer.
• Excellent programming skills in JavaScript
• Proficient in ReactJS
• Good Exposure to AngularJS and VueJS
• Familiarity with CSS, Restful API modern build pipelines and development tools
• Good understanding of design patterns and a strong grasp of Material Design guidelines 

  
  Preferred Skills

  • Experience in developing and deploying applications on AWS, and Firebase. Experience with popular state management, frontend, and server-side rendering libraries
  • Understanding common front-end development tools (Babel, Webpack, NPM, etc.) and code versioning tools (Git and Mercurial)
  • Familiarity with Micro-frontends Architecture, Material UI, Ant Design, and GraphQL
  • Has delivered projects with end-to-end accountability
  • Identify and resolve performance and scalability issues
  • Strong desire to learn and grow, with intelligence & adaptability while building the best-in-class systems
  • Strong flair for effective communication and collaboration - you know when to push on and when to step back
    

    Additional Notes

    As we have to Bring your device policy, candidates should have a Laptop.

ABOUT ZYCUS:

Headquartered in Princeton, U.S. in 1998, Zycus has grown every day to be established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.

We develop cloud-based (SaaS) https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fsolution%2Fprocurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotive, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more. 

With a team of 1000+employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in the https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcareers%2FUS-Careers.html">U.S., U.K., Australia, https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore, Amsterdam. 

https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcompany%2Fcareers.html">Know more about the LEADER of: https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FGMQ2017">Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FThe-Forrester-Wave-eProcurement-Q2-2017-Zycus-Named-a-Leader">The Forrester Wave™: eProcurement, Q2 2017

1. Involvement in the full software development life cycle with stringent needs on (i) time to market, & (ii) quality of product - functional and non-functional aspect.
2. Ownership of complex software architectures, operational metrics, and running the day to day business operations.
3. Designing and defining the interaction between the different components and teams.
4. Work closely with peers and product managers to develop great technical design and approach for new product development.
5. Definition of, and compliance with, a world-class build/release and configuration management process.

This position will report in to Director of engineering & the roles & responsibilities are as below: 

1. Identify the technologies that would be used for the product.
2. Recommend the development methodology and framework for the project.
3. Provide the overall design and structure to the application.
4. Ensure that the product is adequately defined & documented.
5. Establish design/coding guidelines and best practices, and drive usage of design patterns.
6. Enforce compliance with coding guidelines using code reviews etc.
7. Build solution which is easily configurable, deploy-able and secure in SaaS environment.
8. Responsible for planning product iterations & releasing iterations on schedule.

   The Applicant with a total experience of 10-20years, should have hands-on development experience in Core Java and J2EE with proven expertise in writing application architecture and core design ground up with sound algorithmic thought process enabling bullet-proof application performance in terms of key drivers like security, load, scalability, etc.

   Skills and Technologies:
   1. Versatile experience with delivering highly available services on multiple technology stacks in traditional data centers, public clouds, and private clouds.
   2. Core Java, J2EE, Spring, Hibernate, JMS/Rabbit MQ/Kafka, Web-Services, Oracle, MSSQL, JSP-Servlets, , Design Patterns.

   Nice to have: New edge technology (Hadoop, AWS, Spark, RabbitMQ etc)

   Team mentoring:

   1. Mentor developers for difficult tasks & provide technical advice and guidance to the Tech Leads.
   2. Guide the team is doing POCs and early risk assessments.

      Leadership Abilities:

      • Optimize & effectively manage resources and time of the team members.
      • Identify, track and mitigate risks to the product
      • Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
      • Along with a competitive compensation structure, Zycus believes in an open culture learning environment, where everyone gets a chance to share their ideas and deliver par excellence.