Sales Counselor/ Admission Counselor

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Company Profile:

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to- customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population. 

About:

We are seeking a highly motivated and proactive Flight Support Trainee for our team. As a Trainee, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.

 Responsibilities:

• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.

• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.

• Clarify customer requirements; probe for and confirm understanding of requirements or problem.

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.

• Prepare complete and accurate work and update customer file.

Requirements:

• Freshers with good communication skills • 6 Days working and one rotational week off

• Morning Shifts

• Knowledge of international/domestic travel voice process

• Be enthusiastic & have zeal to perform.

  Note:

1. Duration of Internship is for Minimum 6 Months

2. Competitive Stipend amount is 12k

3. Certificate will be offered after completion of internship

Role - Full Stack Developer

Job Type- 6 Months Contract

Location - Mumbai (Chandivali)

Requirement:

2-3 Years Experience

Role Summary:

We are looking for a skilled Full Stack Developer to join our dynamic team on a temporary basis for a project at our Mumbai office. The ideal candidate will be proficient in both front-end and back-end development, with experience in collaborating closely with UI/UX teams and integrating with mobile app developers.

Key Responsibilities:

• Collaborate closely with UI/UX designers to translate designs and wireframes into high-quality code.
• Implement user interfaces using front-end frameworks such as React and AngularJS.
• Develop server-side logic using Node.js and integrate third-party APIs.
• Ensure the responsiveness of applications by working closely with mobile developers for Android and iOS platforms.
• Work with databases, including schema design, querying, and optimization.
• Troubleshoot and debug applications to optimise performance and ensure functionality.
• Stay updated on emerging technologies and industry trends relevant to our projects.

Required Skill Set:

• 2-3 years of professional experience in full stack development.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and front-end frameworks like React and AngularJS.
• Strong understanding of server-side languages and frameworks, specifically Node.js.
• Experience in integrating RESTful APIs and third-party services.
• Familiarity with database technology such as MySQL, MongoDB, etc., and optimising database queries.
• Ability to work collaboratively in a team environment and communicate effectively.
• Prior experience collaborating with mobile app developers for Android and iOS platforms is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred

About Alphazegus Marketing and what we do:

AlphaZegus is a next-gen marketing agency specialising in the domains of gaming & lifestyle.

We cater to brands that are a ‘want’, rather than a ‘need’ – aspirational brands that the audience would want to own as a badge of pride. Alpha Zegus acts as a trendsetting marketing house for such brands, crafting strategies & concepts from scratch, and offering an A(lpha)-Z(egus) solution through our wide range of resources at disposal: talents, media, content & innovations.

Website | Location - Mumbai | Instagram

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

Cloudera is looking for a passionate Backend Software Engineer to play a key role in advancing Cloudera’s database offerings across multiple cloud providers. Since its origin, Cloudera has enabled several enterprise organizations to effectively manage and use their data using the on-premise infrastructure. We are now building software solutions that enable our customers to leverage cloud infrastructure to facilitate their growing data needs, and thereby accelerating Cloudera’s next stage of growth.

At Cloudera, our culture, our ethos, is centered on our values. We're here not only because we're experts at what we do, but also because we hold these values in common.

We are always moving forward. We believe in open. We are empathetic. We believe in We.

The Team

The team is a new and growing Innovation Accelerator that is exploring new ideas to expand the business. As part of the team, you will work on innovative projects that are fast paced and iterate quickly. You will learn about the modern data stack ecosystem. You will also be involved in every stage of the project - from ideation to delivering products and features to customers. Cloudera customers include the largest banks, telecom providers, and companies in pharma, financial services, retail, manufacturing, oil and gas and government. 

You will:

• Build robust and scalable data infrastructure software

• Design and create services and system architecture for your projects 

• Contribute to and provide feedback to other team members

• Improve code quality through writing unit tests, automation, and code reviews

• Brainstorm and contribute ideas to our technology, algorithms and products

• Work with product, design, customer-success teams to understand end-user requirements, formulate use cases, and translate those into effective technical solutions

• Dive into challenging technical problems and successfully deliver results

•  

And since we believe in high quality software engineering environments, you likely have:

• Worked with a team of designers/engineers who reviewed each other's code/designs and held each other to an extremely high bar for quality of code/designs

• Be comfortable providing estimates and sticking to estimates!

• Written unit tests and testable code

• Depended on continuous integration, and participated in build and release processes

• Own the quality of the code you wrote even (especially!) when it is running in production

• Bachelor's/Master’s degree in Computer Science or related field/experience

• 5+ years of experience building software

• Experience building distributed systems/databases

• Experience with one or more of the following:

  • Nodejs, Python, java 

  • Cloud services like Amazon Web Services, Google Compute Platform, Microsoft Azure

  • Kubernetes

Masters India is looking for fresh graduates, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with theSales team to develop and deliver a healthy lead generation programme, driving qualified leads into the sales pipeline. There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. There is significant opportunity for career progression at Masters India.

Key Responsibilities:

• Manage,nurture and convert inbound leads into sales 
• Identifystrong potential prospects using initiative and creativity, to generate outbound lead 
• Assessand analyse a prospect’s current processes and 
• Provideengaging and articulate information about Masters India’s value proposition to potential 
• Maintainwell organized, up-to-date and accurate sales information and activity reports.

• Learnto manage complex enterprise sales throughout the sales 
• Efficientmanagement of the sales pipeline using Masters India’s 
• Confidently participatein the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face 
• RepresentMasters India at corporate events or sales meetings independently or along with colleagues.
• Meetpersonal targets and work towards Masters India’s sales goals and 

• Demonstrates ability tointeract professionally with potential customers via phone, email,telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business 
• Workclosely within a small sales & marketing team and develop cooperative working relationships with all company 
• Provide accurate and timelyinformation as required to project managers, the delivery team and senior 
• Using of social media tools like LinkedIn 

• Understandhow the benefits of Masters India’s products and services can meet customer’s needs in various business.
• Develop a strong knowledge of Masters India’s products and services in order to facilitate the sales 

• Should  have highly developed all round interpersonal 
• Excellent communication, presentation, networking and negotiation 
• Customer service oriented with a positive, well-motivated 
• Conscientious,hard- working and driven mindset to improve sales and activity performance beyond targets 
• Competent IT skills with a well equipped knowledge of Microsoft Office, Google programs and social networking 

Senior Product Analyst

Pampers Start Up Team

India / Remote Working

Team Description

Our internal team focuses on App Development with data a growing area within the structure. We have a clear vision and strategy which is coupled up with App Development, Data, Testing, Solutions and Operations. The data team sits across the UK and India whilst other teams sit across Dubai, Lebanon, Karachi and various cities in India.

Role Description

In this role you will use a range of tools and technologies to primarily working on providing data design, data governance, reporting and analytics on the Pampers App.

This is a unique opportunity for an ambitious candidate to join a growing business where they will get exposure to a diverse set of assignments, can contribute fully to the growth of the business and where there are no limits to career progression and reward.

Responsibilities

● To be the Data Steward and drive governance having full understanding of all the data that flows through the Apps to all systems

● Work with the campaign team to do data fixes when issues with campaigns

● Investigate and troubleshoot issues with product and campaigns giving clear RCA and impact analysis

● Document data, create data dictionaries and be the “go to” person in understanding what data flows

● Build dashboards and reports using Amplitude, Power BI and present to the key stakeholders

● Carry out adhoc data investigations into issues with the app and present findings back querying data in BigQuery/SQL/CosmosDB

● Translate analytics into a clear powerpoint deck with actionable insights

● Write up clear documentation on processes

● Innovate with new processes or ways of providing analytics and reporting

● Help the data lead to find new ways of adding value

Requirements

● Bachelor’s degree and a minimum of 4+ years’ experience in an analytical role preferably working in product analytics with consumer app data

● Strong SQL Server and Power BI required

● You have experience with most or all of these tools – SQL Server, Python, Power BI, BigQuery.

● Understanding of mobile app data (Events, CTAs, Screen Views etc)

● Knowledge of data architecture and ETL

● Experience in analyzing customer behavior and providing insightful recommendations

● Self-starter, with a keen interest in technology and highly motivated towards success

● Must be proactive and be prepared to address meetings

● Must show initiative and desire to learn business subjects

● Able to work independently and provide updates to management

● Strong analytical and problem-solving capabilities with meticulous attention to detail

● Excellent problem-solving skills; proven teamwork and communication skills

● Experience working in a fast paced “start-up like” environment

Desirable

• Knowledge of mobile analytical tools (Segment, Amplitude, Adjust, Braze and Google Analytics)
• Knowledge of loyalty data

• Experience in React Native, Redux, CodePlus

• Need to have design/UI component knowledge on both Android/iOS platform.

• Capable of deploying the mobile app on both Android / iOS platform.

• Excellent knowledge in the integration of the NPM module within the environment.

• Good knowledge of data structure and algorithms

• Need to have experience in working with RestFul API service.

• Must have experience on version control SVN /GIT