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Shubham Vishwakarma
Full Stack Developer - Averlon
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About Craft My Plate
Craft My Plate is on a mission to transform how people plan and enjoy food at small to mid-sized gatherings.Our dynamic platter system lets users customize menus, adjust for guest count, and receive high-quality convenience on-time.
With strong early traction, a scalable ops model, and a category-defining product, we are building the most loved brand in the bulk food delivery space.
Role Overview
As our Culinary Product Lead, you will drive the vision, structure, and execution of the core operations. t’s a strategic and operational product role that combines customer satisfaction, pricing logic, kitchen coordination, and its operations. You’ll translate customer needs into delightful, scalable platter offerings, and ensure that what we promise is what we deliver — efficiently and profitably.
This role sits at the intersection of product, culinary, and operations, working with the founders, kitchen team, data analysts, and operations teams.
Key Responsibilities
🧠 Platter Design & Menu Innovation
- Create modular platter structures across cuisines (North Indian, South Indian, Pan-Asian, etc.) based on consumption trends, price brackets, and guest count patterns.
- Define item combinations that balance taste, texture, variety, and cost-effectiveness.
- Regularly introduce new dishes, festive menus, and experimental platters while ensuring operational feasibility.
📐 Portion Planning & Pricing Strategy
- Build logic for portion sizes per dish, per guest, and per meal occasion.
- Develop scalable pricing structures that are intuitive for customers and profitable for the business.
- Conduct competitive analysis across catering and dine-in menus to find sweet spots in price-value.
💸 Food Costing & Profitability
- Work with procurement and kitchen leads to map real-time ingredient costs.
- Continuously improve Gross Margin per platter through smart substitution, waste reduction, and batch efficiencies.
- Track and optimize per-order kitchen production cost vs customer pricing.
🔁 Customer Feedback & Menu Optimization
- Set up a feedback loop to track post-delivery satisfaction by item and platter.
- Analyze cuisine-wise drop-off rates, reorder trends, and complaints to make menu decisions.
- Own A/B testing of new dishes, customizations, and pricing packages.
🍳 Kitchen Collaboration & SOP Building
- Work with the culinary team to document SOPs for plating, portioning, packaging, and delivery time prep.
- Define how new dishes should be produced to ensure consistency across different chefs and time slots.
- Standardize kitchen production playbooks across categories to reduce dependency on individual cooks.
📦 Fulfillment & Delivery Readiness
- Collaborate with packaging & delivery teams to ensure platters are dispatched in a way that preserves quality and presentation.
- Solve for real-world issues like gravy spillage, soggy items, hot/cold mix-ups, and last-mile timing.
- Define item “deliverability” score during product design.
📊 Insights & Decision-Making
- Use data from orders, costs, feedback, and ops to define what goes on the menu.
- Build dashboards with analyst support for real-time menu performance tracking.
Ideal Candidate
- 3 – 8+ years of experience in F&B innovation, culinary product strategy, or kitchen operations
- Strong understanding of menu design, item selection, and cost-volume-profit analysis
- Has worked closely with chefs or kitchen teams in high-volume environments (cloud kitchens, catering, QSR, or hospitality)
- Passionate about food — understands flavor, customer preferences, and product-market fit for meals
- Analytical thinker who loves solving taste-cost-ops tradeoffs with scalable systems
- Comfortable rolling up sleeves to walk the kitchen floor, try the food, tweak the portions, and talk to delivery staff
Bonus Points For
- Experience in startups or early-stage ventures
- Exposure to delivery-first businesses (Zomato, Swiggy, cloud kitchens, etc.)
- Culinary education or professional kitchen exposure
- Working knowledge of cost sheets, food costing software, or ERP tools
What You’ll Get
- A seat at the table to define what India eats during life’s most memorable moments
- Opportunity to work across disciplines — food, tech, logistics, and design
- Competitive salary with potential for equity (ESOPs)
• Fast-paced, execution-first culture with direct access to the founding team
● Own P&L of all the fulfilment centres (Staples and FMCG) across South India ( current
and upcoming)
● Take responsibility for management of the operations team across different functions -
inbound, outbound, inventory and returns operations.
● Liaison with planning and SCM - HR for resource planning to meet the customer demand.
● Collaborate with design, business, finance, product and other business functions to drive
efficiency in processes, improve customer and employee experience.
● Work with the expansion team to ensure timely readiness of capacity for growth goals of
the organization
REQUIREMENTS
We are looking for leaders at all levels who have the hunger to work with some of the
smartest people, who are driven by a sense of purpose, and who wish to leave a legacy
in their respective domains and among their professional fraternity. We are not just
building apps or tech platforms, but rather building distributed ecosystems connected
through intelligent technology that can change the face of the food and grocery
consumption pipelines in India, forever, for the better.
An ideal candidate for this role is someone who has-
● Graduate/Post Graduate in any discipline from a recognized institution
● 4-5 years of operating experience in managing warehouses preferably e-commerce
● Super motivated, go-getter, willingness to go on ground and travel
● Demonstrated ability to build and lead a team
● Ability to create scalable processes and define SOPs
We would like to hear from candidates who have the hunger to impact real
lives and who can match our high bar on Core Values that we live by.
If you-
● can apply first principles thinking to solve problems
● can envision a great future that you want create
● have the fire in your belly to get out of your cube and do something about your
vision and passion
● want to work with some really smart people, and still raise the bar for all of us
● can have fun and help your colleagues have fun doing all of the above..
URGENT OPENING for role of Store Manager
Job Location - Across AP/Telangana
Experience req.- 9 yr. min.
Job responsibilities-
- Timely opening of Store and adherence to all the processes from store opening to closing
- Optimum utilization of manpower & Team Development
- Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
- Loss Prevention, Customer Satisfaction & Service
- Pilferage Control
- Asset Maintenance, customer convenience & service
- Team Building, Employee Engagement
- Space Management, Maintain the hygiene, customer service, safety of staff & Customers
- Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
- Statutory Compliance
- Safety and security of store Assets & merchandise , people and Property.
Mandatory skills required-
- Leadership skills-Man Management(Mostly Blue Collar and first time employment)
- Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
- Good communication skills- Vernal and Non Verbal.
- Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
- Quick & Right Decision Making and basic computer knowledge.
Interested candidates can directly apply.
Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.
Best regards !!
Neetu Dhiman ( Talent Acquisition executive)
Job Summary
We are looking for an enthusiastic Travel Consultant to handle and support the Queries of our clients who call us and resolve their queries and provide them an accurate solution as per their need
You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
He/She must be an excellent communicator and have superior people skills.
They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by providing good support and resolve customer's Query.
Should be fluent in HINDI and ENGLISH
Responsibilities and Duties
Answer the Calls and guide our customers to choose, book and handle other queries. Contact potential or existing customers to inform them about a product or
service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Generate Sales from Inbound Calls
Provide support to customer
Coordinate with 3rd party vendors for Support Coordinate with Corporate
Sales Managers for Sales and Provide them support
Key Skills
Good Communication skills, Good knowledge of MS Office , Outgoing and energetic attitude, Good listening skills, Multi-tasking ability, Excellent problem-solving capabilities, Computer experience, Able to work on CRM
Required Experience and Qualifications
Any Under Graduation Degree.
Freshers are mostly welcome.
Benefits
Training on different Modules & Mentoring.
Job Type: Full-time
Salary: ₹12,000.00 - ₹15,000.00 per month
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Full Stack Developer - Averlon