Business Development Executive

Job description:

Job Title: Technical Support Executive(API and Product)

Location: Sector-62, Noida

Company: TechRyde Private Limited

Experience: 1 to 3 years (or more)

Employment Type: Full-Time

Shift: US Shift (Night Shift)

Work Mode: 5 days (In-office)

About TechRyde:

TechRyde Private Limited is a leading technology solutions provider, delivering innovative digital transformation services in hospitality and retail space. We empower businesses with cutting-edge software solutions and seamless integrations, enabling enhanced operational efficiency and customer experience.

Job Summary:

We are seeking a technically adept and customer-focused API s Product Support Executive to join our dynamic team. This role is ideal for individuals who have hands-on experience with APIs, tools like Postman or Swagger, and a passion for solving customer issues efficiently. You will be the go-to person for providing high-quality technical support and ensuring smooth integration and operation of our software products.

Key Responsibilities:

• Provide technical product support to clients via email, chat, or calls, focusing on API-related issues and product functionalities.
• Perform API testing and troubleshooting using tools like Postman, Swagger, or similar platforms.
• Analyze, diagnose, and resolve integration or application issues in collaboration with internal teams (Engineering, Product, QA).
• Assist customers in understanding and implementing APIs, offering clear guidance and best practices.
• Maintain a deep understanding of the product and its ecosystem to deliver fast and effective support.
• Document common issues, solutions, and create support documentation and knowledge base articles.
• Escalate complex issues to the appropriate technical teams when necessary while maintaining ownership of the case.
• Ensure timely resolution of issues with strong focus on customer satisfaction and communication.

Required Skills and Qualifications:

• 1–3 years (or more) of experience in technical support, API support, or product support roles.
• Strong knowledge of RESTful APIs, API documentation, and integration practices.
• Hands-on experience with Postman, Swagger, or other API testing tools.
• Ability to perform automation testing using JavaScript (Selenium) or Python
• Understanding of software development lifecycle and debugging techniques.
• Excellent verbal and written communication skills to effectively interact with customers and internal stakeholders.
• Strong problem-solving skills and a proactive approach to resolving technical issues.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Experience with API authentication methods (OAuth, API keys, etc.).
• Familiarity with log analysis and debugging tools.
• Prior experience working with SaaS or cloud-based products.

Why Join TechRyde?

• Work on cutting-edge solutions shaping the future of hospitality and retail.
• A collaborative work environment with global clients and diverse projects.
• Growth opportunities and ongoing learning C development support.
• Flexible work culture and a supportive team.

·        Responsible for handling IT requirements from US based clients.

·        Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

·        Sourcing from Job Portals (Monster, Dice, Career builder), making job postings on the Job Portal.

·        Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

·        Responsible to work on C2H (Contract to Hire) positions.

·        Responsible for coordinating the fulfilment of other formalities such as background check, drug test etc. leading to joining post placement.

·        Responsible for achieving a good conversion ratio of submittals into interview and placement.

·        Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

·        Must be having capability to work with a team or individually.

·        Maintain close contact with candidates/Vendors/ recruiters/offshore team.

·        Publish progress report to management every week.

·        Updated about technologies of the Client requirements and knowledge of current IT trends.

Shift Timing: US Shift Timing

Roles and Responsibilities

Job Title: Software Engineer Consultant/Expert 34192 

Location: Chennai

Work Type: Onsite

Notice Period: Immediate Joiners only or serving candidates upto 30 days.

Position Description:

• Candidate with strong Python experience.
• Full Stack Development in GCP End to End Deployment/ ML Ops Software Engineer with hands-on n both front end, back end and ML Ops
• This is a Tech Anchor role.

Experience Required:

• 7 Plus Years

Job Title: Senior Software Engineer

Division/ Department: Technology

Reports to: Engineering Manager

Work Location: Noida

Desired Work Experience: 4+ years

Weekly Off: Saturday & Sunday

About Aakash Technology Innovation Lab

Are you passionate about transforming the field of education as we know it?

The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -

• Reimagining and conceptualizing how education will be imparted in the future in the omni-channel and immersive learning environment
• Building data platforms such as Power BI dashboards to facilitate students, parents, teachers and the business 
• Creating applications to support the futuristic tech-enabled smart classrooms
• Conceptualizing and developing mobile and web applications for seamless customer experience
• Developing Internet of Things (IoT) driven integrations into applications to build futuristic learning experience
• Leveraging Artificial Intelligence (AI) and Machine Learning (ML) to identity interventions to boost student performance

If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!

About Aakash - AESL

Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads. 

AESL also partnered with Blackstone, a global investment management firm. 

With more than 32 years of operational experience in the test preparatory coaching industry, the company has a pan India network of 220+ Aakash centres with an annual student base 2,50,000+ students and an employee count of more than 4700.

Purpose of the Role

Develop software solutions that enable the students, parents and teachers to have superior learning and teaching experiences, both inside and outside the classroom.

Key Responsibilities

• Develop state-of-the-art high performance and low latency software applications for mission critical systems
• Contribute in all the phases of the software development lifecycle
• Craft a well-designed, testable, efficient code
• Perform object-oriented analysis and design using common design patterns.
• Effectively and seamlessly manage communication with all stakeholders.
• Manage and provide live support to the developed applications

Qualification/ Experience

Must-Have Preferred

Education B.E / B.Tech Information Technology / Computer Science/ Information Science

• Experience 4+ years of hands-on experience in designing and developing applications using Java EE, Spring, Spring MVC, Spring Boot Frameworks
• Experience with test-driven development
• Experience with relational databases (MySql, Oracle, Postgres) or NoSql Databases (Cassandra, MongoDb, CouchDb) .
• Agile programming (Sprint, Scrum) experience
• Skills Understands version control branching strategies
• Understands different major language paradigms (object oriented /functional /reactive)
• Understanding and some experience in programming with AWS SDK
• Knowledge of Kafka and Redis

Competencies

Behavioral Competencies Level Functional Competencies Level

1 Team Player Written and Verbal Communication

2

What We Offer

As a technology professional in Aakash Technology Innovation Lab we offer you an opportunity to - 

• Become a pioneer of the education of the future by reimagining and building innovative solutions for the ed-tech industry leading hybrid learning experience
• Be a force of technological disruption as a part of a passionate and high growth team on an exciting endeavor to transform the education industry
• Belong to an upbeat, flexible and relaxed work culture with a specific focus on collaboration
• Craft an excellent career at Aakash through a broad realm of career tracks and opportunities
• Excel in your chosen stream and become a renowned technologist in the ed-tech industry with heavy investment from the business into your learning, exposure and growth
• Have a highly competitive compensation and benefits package 

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.

Responsibilities:

Independent front- and backend implementation of business functionalities, defined as user stories by the customer, considering the cost-value ratio and maintenance effort for the customer 

Implementation of user stories and incidents, including concept, implementation (including automated unit tests), and communication with the customer within the agile development process.

Database activities such as creation or modification of database schema as well as implementation of database access, queries, and data modification 

Interface realization based on standard principles like REST or SOAP

Implementation of given Identity and Access Management Patterns for securing the application

Analysis and resolution of issues (3rd Level Support).

Documentation of the implementation.

Consultancy in technical and business topics within the applications.

Usage of selected tools for implementation, testing, rollout, and support.

Participation in regular meetings with the client to track the status of assigned tasks.

Requirements:

Experience with JEE technologies such as JPA, EJB, CDI, JAAS, and SAML.

Experience in technology related to JEE, like Maven.

Proficiency in HTML5, CSS, Angular, and Bootstrap.

Strong knowledge of SQL.

Experience with web services (SOAP, REST, JSON).

Skills & Requirements

JEE, JPA, EJB, CDI, JAAS, SAML, Maven, HTML5, CSS, Angular, Bootstrap, SQL, SOAP, REST, JSON, Database schema design, Unit testing, Agile development, Identity and Access Management (IAM), Troubleshooting, Documentation, Third-level support.

LogiNext is looking for a technically savvy and experienced Engineering Leader to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.

You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.

Responsibilities

• Lead and direct UI/UX team, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
• Define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
• Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components
• Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces
• Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies
• Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices
• Understand and coach/teach others, show a high level of ethics and team-work

 Requirements

• Bachelor/Master’s degree in Computer Science, Information Technology or a related field
• 10+ years of experience in developing responsive, elegant, efficient and cross-browser front-end applications
• Hands on experience on various MVC frameworks, UI libraries and tools such as Angular, ReactJS, HTML5, CSS3, D3.js
• Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps
• Familiar with UX processes and design
• Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership
• Excellent written and oral communication skills, judgment and decision making skills