Sales Consultant

Mandatory Skills- Data Engineer, client Engagement, Project Management, Project Delivery, Team Leadership, Data Governance, Quality Assurance, Business Development, Data Architecture

Additional Skills- Communication Skills, Problem Solving Skills

Job Description

This position requires someone with good problem solving, business understanding and client presence. Overall professional experience of the candidate should be above 8 years. A minimum of 5 years of experience in leading and managing a client portfolio in Data Engineering space. Should have good understanding of business operations, challenges faced, and business technology used across business functions. 

The candidate must understand the usage of traditional and modern data Engineering technologies/tools for solving business problems and help clients in their data journey. The candidate must have knowledge of emerging technologies for data management including data governance, data quality, security, data integration, processing, and provisioning. The candidate must possess required soft skills to work with teams and lead medium to large teams.

Candidate should be comfortable with taking leadership roles, in client projects, pre-sales/consulting, solutioning, business development conversations, execution on data engineering projects. 

Key Responsibilities:

Client Engagement & Relationship Management:

• Serve as the primary point of contact for clients on data engineering projects, understanding their needs, challenges, and goals.
• Develop and maintain strong client relationships, ensuring high levels of client satisfaction and repeat business.
• Translate client requirements into actionable technical solutions and project plans.

 Project Management & Delivery:

• Oversee the delivery of data engineering projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget.
• Manage project resources, timelines, and risks, ensuring smooth project execution and delivery.
• Collaborate with cross-functional teams including data scientists, business analysts, and IT professionals to deliver comprehensive data solutions.

 Technical Leadership & Innovation:

• Lead the design, development, and deployment of scalable data architectures, pipelines, and processes tailored to client needs.
• Stay abreast of industry trends, technologies, and best practices, and implement them in client projects to drive innovation and competitive advantage.
• Provide technical oversight and guidance to the data engineering team, ensuring the adoption of best practices and high-quality output.

 Team Leadership & Development:

• Lead, mentor, and manage a team of data engineers, fostering a collaborative and high-performance culture.
• Provide professional development opportunities, coaching, and career growth support to team members.
• Ensure the team is equipped with the necessary skills and tools to deliver high-quality consulting services.

 Data Governance & Quality Assurance:

• Implement and oversee data governance frameworks, ensuring data integrity, security, and compliance across all client projects.
• Establish and enforce data quality standards, ensuring the reliability and accuracy of data used in client solutions.
• Business Development & Consulting:
• Support business development efforts by contributing to proposals, presenting solutions to prospective clients, and identifying opportunities for expanding client engagements.
• Provide thought leadership in data engineering, contributing to white papers, webinars, and conferences to enhance the company’s reputation in the industry.

 Experience candidates should bring

• 8 to 12 years of data engineering experience with at least 3 years in a managerial role within a consulting or professional services environment.
• Proven experience in managing multiple, complex data engineering projects simultaneously.
• Experience in leading a team of 8 to 12 professionals.
• Strong problem-solving skills and the ability to handle complex, ambiguous situations.
• Exceptional project management skills, with experience in Agile methodologies.
• A client-service mindset and a desire to take on tough and challenging projects
• Effective communication skills, both written and verbal
• Ability to work effectively across functions and levels; comfort collaborating with teammates in a virtual environment.

Required Qualification

Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.) 

Should be CA qualified, or an MBA Finance, similar & relevant qualification, Big4 experience preferred

Work Experience : 3-5 years of relevant experience required.
Salary Range 6-8LPA

Financial Reporting:
•Management Accounting, Reconciliation, Intercompany Reconciliation,   accounts payable and receivable
•Ensure that all tax returns, tax declarations, and other required reports are submitted accurately and on time, management of Companies Act Compliances
•Responsible for oversight and providing guidance to core activities such as: fixed asset management, taxation
•Compliance with federal, state, and local legal requirements
•Responsible for preparation of monthly performance decks, sales and other reporting requirements

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

We are aiming to provide good digital learning solutions to K12 students. Providing Quality learning experience is our Motto.

You will be responsible for certain sections of the product, taking entire ownership. You should be proactive with the short term and long term vision for the product and should be able to lay the roadmap to deliver the same. Cross functional management is an important aspect of this role.

You are expected to do the following things

• Solve user problems and make the user’s life easier by providing value driving solutions.
• Collect requirements using multiple techniques and prioritize them according to the relevant factors contributing to the business vision.
• Make Product Roadmaps and plan the deliveries of the product features.
• Take user interviews for requirement gathering and taking feature wise feedback.
• Should be able to create design wireframes for clear communication with designers and other stakeholders
• Should get the high fidelity designs done with the help of the design team. Involve yourself in the UI/UX process.
• Ensure timely product deliveries and app releases.
• Work on Agile product development, create Product Backlogs and User Stories. Write proper PRDs.
• Prioritize user stories and discuss the same with the engineering and QA team
• Analyse the product/feature performance through metrics and follow a data driven approach.
• Interact with the Testing Team and facilitate the proper issue resolutions.
• Continuously interact with the management, stakeholders, marketing and operations team for various product related decisions.

• Should have strong analytical skills.
• Decent Technical knowledge of Client and Server Functioning.
• Good UI/UX knowledge.
• Should have good presentation skills.
• Should have good written and verbal skills.
• Should be passionate to take up challenges and try to provide apt solutions.
• Experience in Agile methodology for product development detailing Epic, User Stories,managing scrum etc.
• Cross functional experience and managing interactions with various teams
• Should have prior Product Management experience of 2 years.