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Raka Oil Company logo
Sales Co-ordinator
Sales Co-ordinator
Raka Oil Company's logo

Sales Co-ordinator

Kanchi Thawani's profile picture
Posted by Kanchi Thawani
0 - 5 yrs
₹1.2L - ₹2L / yr
Pune, PCMC, Chinchwad, Pimpri
Skills
Logistics management
Order management
Order processing
Customer Service
Customer Support
MS-Excel
Mathematics
Reporting
Sales and operations planning
Enterprise Resource Planning (ERP)

Overview: The Sales Coordinator plays a pivotal role in ensuring the smooth functioning of the sales process by handling various administrative and coordination tasks. This position requires effective communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Coordinator acts as a bridge between the sales team, logistics department, and customers to ensure timely order processing and delivery.


Primary Responsibilities:

 

1. Sales Order Processing:

  • Receive and process sales orders accurately and efficiently.
  • Ensure all necessary documentation is complete and compliant with company policies and procedures.

2. Coordination with Logistics Department:

  • Liaise with the logistics department to plan and schedule order dispatches.
  • Coordinate transportation and shipment arrangements to ensure timely delivery.
  • Manage vehicle route plans for optimal efficiency in delivery operations.

3. Dispatch Confirmation:

  • Confirm dispatches of items with the logistics team and communicate updates to relevant stakeholders.

4. Customer Coordination:

  • Collaborate with the sales team to understand customer requirements and preferences.
  • Communicate with customers to provide updates on order status and address any inquiries or concerns promptly.

5. Quoting and Invoicing:

  • Prepare and send quotes to customers based on their inquiries and specifications.
  • Follow up with customers to convert quotes into sales orders.
  • Assist in generating invoices and processing payments from customers.

6. Reporting and Documentation:

  • Provide regular reports to the sales team regarding order status, sales performance, and other relevant metrics.
  • Maintain accurate records of sales orders, quotes, invoices, and customer interactions.

Qualifications:

  • Proven experience in sales coordination, order processing, or similar roles.
  • Strong organizational and time-management skills with the ability to prioritize tasks effectively.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Proficiency in using MS Office applications, particularly Excel and Outlook.
  • Familiarity with CRM software is a plus.
  • Ability to work collaboratively in a team environment while also being self-motivated and proactive.


The Sales Coordinator plays a crucial role in ensuring customer satisfaction and maximizing sales efficiency. By effectively coordinating with various internal departments and external stakeholders, they contribute to the overall success of the sales operation.

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Raka Oil Company

Founded :
1995
Type
Size :
100-1000
Stage :
Profitable
About

RAKA Oil Company got associated with Indo Mobil in the year 2001, saw the merger to ExxonMobil and today we cater to both the Industrial and Automotive segments for ExxonMobil. Raka Oil Company has been distributing quality lubricants, Goodyear tyres and Basf coolants in major parts of Maharashtra and Goa.

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
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