Order Management Support_EMOM0120MS at EnterpriseMinds · Hyderabad · 2 - 7 years · ₹5L - ₹8L / yr · Profitable · Posted 20 Jan 2023
- Order Management Support (Req 3)
Must have skills:
Should have experience as End user in SCM
Expertise in Supply Chain Management (SCM) Oracle preferred
Experience in Order Management
- 3 Point Role Definition
- Data validating and entry
- Return Material Authorization (RMA) processing
- Create internal sales orders, requisitions, ship orders and receipts
- Inventory variance resolution / reconciliation
- Resolve shipping and billing issues
- Systems Access Needed
- Oracle
- SalesForce
- JIRA
Shubham Vishwakarma
Full Stack Developer - Averlon
About EnterpriseMinds
About
Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalising go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
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Similar jobs (2)
Job Title: Order Management Executive (Order, Warranty & Returns)
Location: Golf course road, Gurgaon
Experience: 2-5 year in order management (O2C)
salary: negotiable
Qualificaton: Graduate
Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)
Shift Timings: 9:30 AM to 6 PM
The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.
Key Responsibilities
Order Management -
- Process incoming orders across multi-channel e-commerce platforms.
- Track shipment milestones to ensure on-time delivery metrics.
- Resolve order bottlenecks by coordinating directly with warehouse teams.
- Manage inventory allocations for backordered or high-demand items.
Return Investigation &; Reporting -
- Analyse return data to identify systemic product defects.
- Generate weekly reports on return rates and root causes.
- Inspect flagged return items to verify customer fraud or damage.
- Collaborate with QA teams to implement corrective action plans.
Warranty Processing & Coordination -
- Evaluate warranty claims against established company policy guidelines.
- Coordinate replacement logistics or issue customer credits efficiently.
- Maintain documentation of all claim approvals and denials.
- Liaise with vendors regarding factory-level defects and reimbursement.
Job Requirements -
- Education: Bachelor’s degree is a must.
- Experience: 2–5 years in Operations or Order management.
- Systems: Proficiency with ERP software (SAP exp will be a Plus).
- Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
- Order creation: Order to Cash experience is must.
- Exposure: Global customer handling will be a plus.
- Analytical Mindset: Ability to translate raw data into actionable insights.
- Attention to Detail for RIR: Precision in auditing claims and processing orders.
- Communication: Strong cross-functional collaboration and vendor management skills.
- Problem-Solving: Quick resolution of logistics conflicts and customer disputes.
Mail updated resume with salary details-
email: etalenthire{at}gmail{dot}com
satish: 88O 27 49 743
Role: Sales Support
Company Name
Savex Technologies Pvt. Ltd.
Location
Officer Sales Support:
Bangalore
Mode of Working
Work Form Office
Days of Working
6 days a week (1st and 2nd Saturdays are off and 3rd and 4th Saturdays are half days)
Responsibilities
- Process sales orders and ensure timely order punching in ERP
- Coordinate with warehouse for stock availability and dispatch planning
- Prepare invoices, e-way bills, and related dispatch documentation
- Maintain daily sales MIS and stock reports
- Ensure accurate GRN and stock entries in ERP
- Follow up with sales team for pending orders, approvals, and documentation
- Coordinate with accounts for billing, payment follow-ups, and claim
- reconciliation
- Maintain proper documentation and systematic record filing
- Assist sales team with product availability updates and order status
- Monitor dispatch timelines and coordinate with transporters
- Support in claim processing and issue resolution
- Ensure ERP entries are accurate and updated on real-time basis
Qualification
- Graduate (any stream); B.Com / BBA preferred
- 3–5 years of experience in sales coordination / warehouse support / back
- office operations
- Working knowledge of ERP systems (SAP / Tally / Busy or similar) Strong command over MS Excel (VLOOKUP, Pivot, basic formulas
- preferred) Good communication and inter-department coordination skills
- Ability to multitask and work under pressure
Interview process
Face to Face
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Full Stack Developer - Averlon