Sales- Business Development

Key Responsibilities:

Identify, approach, and onboard new client companies for recruitment solutions.

Leverage existing network in the staffing and recruitment ecosystem to generate new business leads.

Conduct client meetings (virtual and on-site), pitch SnapFind’s offerings, and convert leads into long-term partnerships.

Manage the complete sales cycle from lead generation to closure and post-sale client relationship.

Collaborate with internal delivery and freelancer teams to ensure service quality and satisfaction.

Maintain a strong pipeline of prospects and provide regular updates to the leadership team.

Ensure revenue targets and client acquisition goals are consistently met.

Represent SnapFind at HR events, job fairs, and client sites when required.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

We are looking for a highly skilled Senior Consultant Java Developer to join our team. As a Java Developer, you will play a crucial role in creating robust back-end applications and database structures. You will work closely with Frontend Developers and Lead Engineers to deliver high-quality backend code and APIs. The ideal candidate is a quick learner who can jumpstart development, highly motivated, and thrives in a collaborative environment.

Key Responsibilities:

• Develop and maintain back-end applications using Java/Java EE, Spring, and SQL.
• Design and develop RESTful services and APIs.
• Collaborate with Frontend Developers and Lead Engineers to ensure seamless integration of front-end and back-end components.
• Mentor junior team members and coordinate with lead/manager.
• Quickly adapt to new technologies and development practices.

Technical Skills and Experience:

• 6-7 years of experience in building software applications.
• Expertise in Java/Java EE, SQL, and database design (Oracle 11g, 12c).
• Strong experience with frameworks such as Spring, Spring Boot, Hibernate, and JPA.
• Knowledge of Microservices architecture and design patterns.
• Experience with application servers (Tomcat, WLS).
• Familiarity with XML technologies.
• Hands-on experience with Docker and Kubernetes.
• Experience with NoSQL databases.
• Proficient with code repository tools (e.g., SVN, Git, Mercurial).
• Prior experience with IDEs like JBuilder, Eclipse, and IntelliJ.

Key Attributes :-

• Self-starter with a high degree of motivation and a go-getter attitude.
• Ability to work in a dynamic, flexible, and collaborative environment.
• Excellent verbal and written communication skills.
• Strong leadership skills and technical ownership.
• Critical problem solver with the ability to anticipate and address issues promptly.

If you are a motivated Java Developer with a passion for back-end development and a desire to work in a collaborative and fast-paced environment, we encourage you to apply.

DataPower With APIC Development and Admin skills with Python or shell script
Exp.level: 4 - 7 Years

• IBM Cloud Pack- API Connect Developer:

• Data Power virtual appliance on Docker containers within Kubernetes cluster.

• setup API Connect Cloud manage

• setup Portal and analytics endpoints for the APIs to give more data analytics to the application teams.

• Register and troubleshoot Gateway Service with API Connect Gateway object on Data Power appliance

• Configure Mutual Authentication mechanism by creating Identification Credentials and Validation credentials to validate the server certificates

• Create organizations in API Connect to provide the architecture to create APIs using API connect manager

• Ability to create spaces and products on APIC and support multiple teams using them

• Knowledge of concepts and implementation of these on APIC – JWT, Bearer, Basic AUTH

• Integration with LDAP and troubleshooting

• WTX, COBOL Copybook, XML, XSL, Gateway scripting

• Networking concepts and integration with AWS concepts like VPC, NLB, etc

• Cloudwatch integration

Hi ,

Looking for Smart & Passionate Recruiter for our Organization for Corporate Hiring!!!

Qualification: Any Graduate or Pursuing Graduate.

Experience: Fresher -2 years

Walk in drive : Saturday 9.30 AM to 2.00 PM 
 

Job Description: Role as Recruiter

Roles and Responsibilities:

• Handling & routing End-to-End Recruitment from initiating the recruitment process to streamlining overall operations.
• Identify client needs on every requirement with quick response time.
• Understanding the skill set required by our Corporate clients.
• Sourcing potential candidate for required skill set through various Job Portals like naukri, LinkedIn, monster, times jobs etc., existing database, internal and external references.
• Conducting the preliminary interviews and briefing the candidates regarding the job profile, salary package and Organization, etc.
• Screening the candidates & forward their resumes for suitable positions based on the client’s requirements.
• Once shortlisted, scheduling the Interview, follow up and co-ordination towards clients.
• Handling on boarding process to ensure the joining formalities are carried out smoothly.
• Maintain candidate database and generate reports from time to time.

Skills and Experience:

• 2 years experience on the aforementioned tech stack
• 3+ years overall mobile app development experience
• Excellent English communication skills
• Ability to work as an individual contributor as well as a team player
• Must have experience on native iOS or Android development without Flutter
• Should thoroughly know app store/play store build deployment process
• Strong knowledge of SQL queries, stored procedures, and functions

Responsibilities:

• Coding,  and debugging in Flutter
• Interaction with the client to understand their requirements
• Participating in task estimation
• Collaboration with team members to ensure smooth and quality deliveries.

Position: Full Stack Developer

Location: Hyderabad, India

Must have skills:

• Experience working with Typescript
• Experience working with Vue (including Vuex for state management, Vue cli etc.)
• Knowledge of one or more CSS preprocessors/JavaScript bundlers like SASS, Less, Webpack, Parcel, Rollup.
• integrating with Restful or other web services.
• Proficiency with Git
• Appreciation for clean and well documented code
• Thorough understanding of user experience and possibly even product strategy

• Web development using PHP & experience in coding on MVC architecture of Laravel
• REST API knowledge is a must with oAuth security
• Understanding of mobile apps with REST API integration, firebase & google analytics is important
• Need to have knowledge of querying MySQL & NoSQL databases like MongoDB
• Experience with Node Js for our notification system

• Understanding of cloud services like Google cloud & AWS ec2 instance is a bonus for the profile