SEO Executive

About the Role

We are looking for a highly organized, proactive, and reliable Executive Assistant / Operations Coordinator to support the CEO in managing daily operations and ensuring smooth communication across all teams. This person will act as the CEO’s right hand—coordinating tasks, tracking progress, following up with team members, and ensuring everything runs efficiently.

The ideal candidate is someone who can take ownership, manage people and processes, and keep the CEO updated on priorities, deadlines, and issues.

Key Responsibilities

CEO Support

• Act as the primary point of coordination between the CEO and internal teams.
• Manage the CEO’s schedule, meetings, and task priorities.
• Prepare daily/weekly reports summarizing progress, blockers, and upcoming activities.
• Follow up on assigned tasks with team members and ensure timely completion.

Team & Operations Management

• Coordinate across departments (marketing, tech, sales, operations, support) to ensure alignment.
• Track team members' workloads, project statuses, and deadlines.
• Ensure all teams follow SOPs, workflows, and reporting structures.
• Maintain an organized overview of ongoing projects, tasks, and deliverables.

Communication & Documentation

• Draft internal communication, meeting notes, action items, and reminders.
• Handle basic administrative work (emails, follow-ups, documentation).
• Maintain dashboards or trackers to monitor progress across departments.

Process Improvement

• Identify bottlenecks and propose improvements to streamline operations.
• Help standardize reporting, workflows, and cross-team collaboration.

Confidentiality

• Handle all sensitive information with the highest level of discretion.

Requirements

• 2–5 years experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills (written and verbal).
• Ability to manage people diplomatically while ensuring accountability.
• Tech-savvy: familiar with tools like Notion, Google Workspace, Slack, CRM systems, etc.
• Strong attention to detail with the ability to anticipate needs.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Experience in a startup or fast-paced environment.
• Ability to create or optimize internal processes.
• Good analytical/reporting skills.

• Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements

• Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping

• Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design

• Must have average above average knowledge of the Adobe Suite

• Must be able to look at the product as a whole to design workflows that scale

• Must be able to measure UX changes and suggest further improvements

• Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX

• Should follow the style guide and design according to the guidelines

• Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed

• Should be able to build reusable UI components

• Good communication with the product and engineering teams to assess feasibility of UI components

• Experience with motion/interaction design a plus

• Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

We are hiring Front End Developers 2+ years Experience- Mid to Senior Level at Displaysweet (www.Displaysweet.com)

Technical Qualities Required:

Experience working on web applications based on Vue.js or Angular or React 

Solid knowledge of fundamental web technologies such as REST, HTML, CSS and JavaScript (ES2015+)

Interest in using Vue.js and its associated concepts to build a scalable web application

Great working knowledge of Git

A team-player, willing to help others through code review and pair programming

Open minded and always willing to further your own learnings

Quality oriented, a solid eye for detail, and good knowledge of data structures & algorithms

Bonus skills :

Experience with Hybrid/Native App development, NativeScript/React Native, Cloud Services (Firestore, AWS)

Excellent communicator

About the Company

DisplaySweet (www.displaysweet.com) is an innovative PropTech company creating world-class interactive experiences and sales software for the off the plan property industry.

Our core software is a content-rich sales presentation system designed specifically for property developers, agents and buyers.

Over the past 7 years, we have led the industry, transforming it to a digital platform, recently winning an industry award for the best property technology company in Australia. Our portfolio of clients includes some of the largest developers across Australia.