SDET Engineer

🔹 Position : Scrum Master (Agile & SAFe)

📍 Location : Chennai (RMZ – Face-to-Face Interview Required)

💼 Experience : 2+ Years (Total & Relevant)

💰 Budget : Up to 8 LPA

📅 Joining : Immediate

Job Description :

We are looking for a motivated and experienced Scrum Master with hands-on experience in Agile and SAFe (Scaled Agile Framework) methodologies.

The ideal candidate will have strong facilitation skills, excellent communication, and a proactive mindset to drive Agile best practices across the team.

Mandatory Skills :

Agile, Scrum, SAFe (Scaled Agile Framework), Team Facilitation, Strong Communication Skills.

Key Responsibilities :

• Facilitate Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile and SAFe principles, ensuring adherence to best practices.
• Act as a servant leader, removing impediments and helping the team remain focused and productive.
• Foster a culture of collaboration, continuous improvement, and high performance.
• Work closely with Product Owners, Developers, and other stakeholders to ensure delivery of high-quality products.

Mandatory Skills :

• Agile & Scrum Methodologies
• SAFe Framework
• Strong communication and team facilitation skills
• Proactive problem-solving attitude

Interview Mode :

• Face-to-Face only at RMZ, Chennai

Must have Skills:

 6 to 8 years of professional web development experience, with at least 3+ years of

specialized experience in HubSpot CMS development.

 Advanced proficiency in HubL (HubSpot Markup Language), HubSpot Design Tools,

and Custom Module/Theme Development.

 Strong hands-on experience with HubSpot CLI, Git, and GitHub Actions for local

development and automated deployments.

 Solid understanding of front-end technologies including HTML5, CSS3, JavaScript,

and JSON.

 Proven expertise in implementing secure web development practices following

OWASP guidelines.

 Excellent communication skills—ability to clearly articulate technical concepts to both

technical and non-technical stakeholders.

 Strong problem-solving attitude and ability to work independently and proactively in a

fast-paced environment.

We are looking for a dedicated and dynamic individual to join our Mathematics Department as a Tutor/Assistant Professor. The ideal candidate will have a strong academic background in mathematics and a passion for teaching, mentoring, and fostering academic excellence among students.

Job Title: IT Head – Fintech Industry

Department: Information Technology

Location: Andheri East

Reports to: COO

Job Type: Full-Time

Job Overview:

The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.

Key Responsibilities:

1. IT Strategy and Leadership

• Develop and execute the company’s IT strategy to align with the organization’s overall business goals and objectives, ensuring the integration of new technologies and systems.
• Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
• Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
• Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.

2. IT Infrastructure Management

• Oversee the management and optimization of the company’s IT infrastructure, including servers, networks, databases, and cloud services.
• Ensure the scalability and reliability of IT systems to support the company’s growth and increasing demand for digital services.
• Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.

3. Cybersecurity and Data Protection

• Lead efforts to ensure the company’s IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
• Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.).
• Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.

4. Software Development and Integration

• Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
• Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
• Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company’s core systems.

5. IT Operations and Support

• Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
• Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
• Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.

6. Budgeting and Cost Control

• Manage the IT department’s budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
• Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
• Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.

7. Compliance and Regulatory Requirements

• Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
• Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001).
• Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.

8. Innovation and Digital Transformation

• Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
• Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
• Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.

9. Vendor and Stakeholder Management

• Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
• Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
• Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.

Qualifications and Skills:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree or relevant certifications like ITIL, PMP, or CISSP are a plus).

Experience:

• 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
• Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
• Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
• Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.

Skills:

• Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
• Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
• Experience with software development and integration, particularly for fintech platforms.
• Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
• Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced, high-pressure environment.

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.

Key Responsibilities:

• Act as the first point of contact for clients post-onboarding
• Assist the CSM team in understanding client requirements and priorities
• Coordinate between internal teams and clients to ensure timely updates and follow-ups
• Help track deliverables and ensure SLAs are met
• Maintain clear communication records and update CRMs accordingly
• Handle client feedback, concerns, and route them to appropriate internal stakeholders

What We’re Looking For:

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and work under pressure
• Good understanding of customer service processes
• Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
• Fresher or 1-2 years of experience in customer-facing roles preferred

Location: Hyderabad, India. WFO only 

Job Descriptions:

1. Job Requirement

We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.

Responsibilities:

• Develop and deploy GenAI-based applications to solve complex business problems.
• Implement RAG frameworks to enhance information retrieval and response accuracy.
• Design and optimize document chunking strategies tailored to specific data types and use cases.
• Build and manage data embeddings using various vector databases for high-performance similarity searches.
• Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
• Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
• Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.

2. Required Technical Skillsets

Mandatory Skills:

• Proficiency in Generative AI frameworks and technologies like
• Prompt Engineering – creating specific prompts to guide LLM outputs
• Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
• Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
• Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
• Expertise in designing and implementing chunking strategies for diverse datasets.
• Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
• Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
• Experience with API integration for AI services and building scalable applications.

Desirable Skills:

• Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
• Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
• Exposure to different chunking strategies, including overlap and semantic segmentation.
• Understanding of DevOps practices for deploying and managing AI models in production.
• Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.

High Level JD:

* Experience in MVC, C#, http://asp.net/" target="_blank">ASP.NET, .NET Framework,Jquery, Javascript and HTML design.
* Experience with Elastic(Logstash, Elastic Search, Kibana ) 
* Strong understanding of Elasticsearch index configuration options.
* The elasticsearch work requires refactoring involving search engine understanding
* Database - Oracle, SQL Server
* Familiarity with architecture styles/APIs (REST)
* Understanding of Agile methodologies
* Excellent troubleshooting and communication skills

* Delivering a high-quality application
* Write clean, scalable code using .NET programming languages
* Revise, update, refactor and debug code
* Improve and support existing software