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Job Title:- Head of Analytics

Job Location:- Bangalore - On - site

About Qrata:

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up

We are currently scouting for Head of Analytics

Our Client Story:

Founded by a team of seasoned bankers with over 120 years of collective experience in banking, financial services and cards, encompassing strategy, operation, marketing, risk & technology, both in India and internationally.

We offer credit card processing Solution that can help you in effectively managing your credit card portfolio end-to-end. These solution are customized to meet the unique strategic, operational and compliance requirements of each bank.

1. Card Programs built for Everyone Limit assignment based on customer risk assessment & credit profiles including secured cards

2. Cards that can be used Everywhere. Through POS machines, UPI, E-Commerce websites

3. A Card for Everything Enable customer purchases, both large and small

4. Customized Card configurations Restrict usage based on merchant codes, location, amount limits etc

5. End-to-End Support We undertake the complete customer life cycle management right from KYC checks, onboarding, risk profiling, fraud control, billing and collections

6. Rewards Program Management We will manage the entire cards reward and customer loyalty programs for you

What you will do:

We are seeking an experienced individual for the role of Head of Analytics. As the Head of Analytics, you will be responsible for driving data-driven decision-making, implementing advanced analytics strategies, and providing valuable insights to optimize our credit card business operations, sales and marketing, risk management & customer experience. Your expertise in statistical analysis, predictive modelling, and data visualization will be instrumental in driving growth and enhancing the overall performance of our credit card business

Qualification:

• Bachelor's or master’s degree in Technology, Mathematics, Statistics, Economics, Computer Science, or a related field
• Proven experience (7+ years) in leading analytics teams in the credit card industry
• Strong expertise in statistical analysis, predictive modelling, data mining, and segmentation techniques
• Proficiency in data manipulation and analysis using programming languages such as Python, R, or SQL
• Experience with analytics tools such as SAS, SPSS, or Tableau
• Excellent leadership and team management skills, with a track record of building and developing high-performing teams
• Strong knowledge of credit card business and understanding of credit card industry dynamics, including risk management, marketing, and customer lifecycle
• Exceptional communication and presentation skills, with the ability to effectively communicate complex information to a varied audience

What you can expect:

1. Develop and implement Analytics Strategy:

o Define the analytics roadmap for the credit card business, aligning it with overall business objectives

o Identify key performance indicators (KPIs) and metrics to track the performance of the credit card business

o Collaborate with senior management and cross-functional teams to prioritize and execute analytics initiatives

2. Lead Data Analysis and Insights:

o Conduct in-depth analysis of credit card data, customer behaviour, and market trends to identify opportunities for business growth and risk mitigation

o Develop predictive models and algorithms to assess credit risk, customer segmentation, acquisition, retention, and upsell opportunities

o Generate actionable insights and recommendations based on data analysis to optimize credit card product offerings, pricing, and marketing strategies

o Regularly present findings and recommendations to senior leadership, using data visualization techniques to effectively communicate complex information

3. Drive Data Governance and Quality:

o Oversee data governance initiatives, ensuring data accuracy, consistency, and integrity across relevant systems and platforms

o Collaborate with IT teams to optimize data collection, integration, and storage processes to support advanced analytics capabilities

o Establish and enforce data privacy and security protocols to comply with regulatory requirements

4. Team Leadership and Collaboration:

o Build and manage a high-performing analytics team, fostering a culture of innovation, collaboration, and continuous learning

o Provide guidance and mentorship to the team, promoting professional growth and development

o Collaborate with stakeholders across departments, including Marketing, Risk Management, and Finance, to align analytics initiatives with business objectives

5. Stay Updated on Industry Trends:

o Keep abreast of emerging trends, techniques, and technologies in analytics, credit card business, and the financial industry

o Leverage industry best practices to drive innovation and continuous improvement in analytics methodologies and tools

For more Opportunities Visit: Qrata Opportunities.

We are looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Conduct user research and evaluate user feedback
• Establish and promote design guidelines, best practices and standards

• This role sits within the project management vertical of the organization. It will support the project delivery and execution of project tasks related to clients and is expected to bring an understanding of the importance of data in value creation and process efficiency, alongside demonstrated success working as part of a team. 
• Assumes responsibility for maintaining documentary support of projects and delivery of assigned project tasks. Supports ongoing administrative and compliance activities in the team, identifying issues and proposing solutions. 

• The position is very hands-on and requires an energetic self-starter and innovative team player, comfortable with an agile way of project delivery. Willingness to undertake varied tasks, apply thought processes to data management and process improvement, share ideas, and work resolution of issues with customers and internal teams. 
• This role must develop strong working relationships with the development team for product support.

• Execute the delivery of customer project tasks, processes, and solutions, especially within the SAP IAM/ASPM platform, including maintaining a project office and status reporting using MS office & internal project management tools up to intermediate skill level with MS Excel, PowerPoint, and MS Word 
• Utilize Excel and database skills to execute project tasks involving data mining and normalization for agile delivery 

• Demonstrate technical aptitude to execute project activities 
• Provide resolution to client’s support tickets through customer interaction and communication 
• Interact with customers through defined communication channels for any information 
• Create and edit customer Power BI reports as per the client’s business needs 
• Support development of training material as per the requirements 

• Testing AsInt’s applications with the support of the development team 
• Document management and versioning for up-to-date documentation 
• Have the desire and ability to work in a fast-paced agile project delivery environment 

• 2 to 5 years of strong project management experience, preferably in SAP product implementation. 

• BE or B. Tech degree with a minimum of 2 years of professional project delivery experience 
• Advanced Excel skills for data mining and normalization. Must be able to write excel formulas and VBA Macros, create graphs and visualizations 
• Power BI intermediate level proficiency – Create basic visualization as an end user 
• MS Access for data management 
• Excellent communication (Good Verbal, Written, and Presentation) and soft skills for client interaction 

• Basic SQL query 
• Application Testing from an end user perspective to create test scenarios 
• Working in Agile Methodology

GOOD TO HAVE 

• SAP Intelligent Asset Management product basic hands-on as an end-user 

• Basic Asset Management understanding 

• 5+ years of experience in software engineering
• A background in front-end web development and/or API development.
• Demonstrated competency in one or more of the following: JavaScript, TypeScript, React/Redux, AngularJS,  or comparable JavaScript MVC framework.
• Demonstrated competency in one or more of the following client-side build tool: Webpack, gulp, jspm
• Have a good understanding of what good UX and UI design are.
• Experienced in client-side framework/technologies before such as: React, AngularJS, jQuery, HTML, CSS
• Experienced in using client-side build tools such as gulp, WebPack, JSPM, NodeJS, and other CLI is a plus
• Understand how to get good performance on UI implementation (time to interaction, bundling, and splitting resources)
• Some previous work portfolios would be great.
• Good knowledge of how to use source control systems like git and GitHub.

Job Requirements:

• 3+ years of relevant experience
• Experience in Dynamics 365 CE customization including the development of plugins, workflows, web resources, security, and Portal development.
• JavaScript, jQuery experience.
• CRM API / SDK knowledge and 3rd party solutions integration experience.
• SharePoint integration experience.
• Configuring and customizing D365 CE first-party apps like sales, customer service, Field service.
• Managing Dynamics 365 integration with Azure services.
• D365 certifications

Making things simple is the most challenging task and that’s what we love to do at Xpresslane. We are an ambitious start-up built by IITM, IIMB and BITS Pilani grads, backed by VCs and Angel investors. We are currently growing rapidly in the market with more than 100 D2C brands and more tech products in the pipeline.

Xpresslane allows online shoppers to complete their purchases within seconds. No passwords, no CAPTCHA, you won't need to fill in your details every time you buy online with Xpresslane checkout. By integrating our plugin, websites can provide one-click checkout to their users, enhancing the online shopping experience at an entirely new level.

We are looking for individuals comfortable in building things from scratch and interacting with founders/entrepreneurs. Exposure to SAAS/tech industries will be a plus.

Key Responsibilities:

• Own customer relationship end to end and maintain ongoing conversation with the clients for continuous feedback
• Establish processes for reducing integration timelines and increasing transparency
• Maintain an advisory role in helping customers get more value from Xpresslane products
• Upsell and cross-sell new product features/products from Xpresslane
• Collaborate with all departments in identifying right solution for customer concerns
• Track the customer conversion metrics
• Maintain high levels of customer satisfaction

Requirements

• 2-4 years of experience in communications, marketing, sales, account management, or customer success
• Bonus - experience working with eCommerce sector
• Excellent interpersonal and communication skills to work across functions in and outside the company
• Self-starter and multi-tasker

1. Good knowledge of HTML, CSS, Javascript and JQuery is very important.
2. Good knowledge on ASP.NET with C# using Visual Studio 2008/2010.
3. Good Knowledge of AJAX is required.
4. SQL Server programming including Stored Procedures, Triggers & User Defined Functions.
5. Good communication Skills are required.
6. Good Knowledge of Web services and WCF will be a bonus.
7. Working knowledge of CMS and E-Commerce will be a bonus.

• Build close relationships with important stakeholders such as experts, key opinion leaders (KOLs), government and regulatory bodies, medical and other industry associations Ensure strong network with hospitals, and other external partners and organizations
• Built strong network for our services
• You already have & can build a great relation regional HCPs, hospitals
• Work with the operations team to develop and support the implementation of strategies to help build a sustainable organization
• Understand business and evolving organizational priorities from onboarding/collaboration perspective
• Drive business results through supporting the business plans, identify local growth opportunities and support ongoing commercial activities - Act as the custodian for knowledge related assets of products or services, and sales performance by setting up effective communication with HCPs in order to effectively disseminate information to the relevant entities
• Ensure the creation and development of a high-performance team (in coming months)
• Building good relationships with the HCPs, Handling HCPs queries

• Excellent communication skills (written and oral), demonstrated experience in data presentation, ppt making, strong management, interpersonal, and problem-solving skills, entrepreneurial, self-motivator, and a team player with an understanding of the big picture.
• Exposure to working in the same domain is a must.