SALES OFFICERS

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

●Lead requirement/task and guide junior software engineers in the development process.

● Design, develop and maintain user interfaces for web and mobile applications.

● Strong understanding of UI design principles and best practices.

● Collaborate with cross-functional teams to analyse requirements, design solutions, and implement new features.

● Develop and implement unit tests and integration tests to ensure software quality.

● Troubleshoot and debug applications.

● Participate in code reviews and provide constructive feedback to peers.

● Mentor junior software engineers and help them grow their technical skills.

Required Skills:

● B.E/B.Tech/master’s in computer science (or equivalent).

● 4 - 7 years of experience

● Skilled with one of Front end Technologies: Angular 10+/Flutter/React/Vue.

● Experience with HTML, CSS, JavaScript, and TypeScript or Dart.

● Experience with state management libraries.

● Experience with UI testing frameworks such as Cypress.

● Experience with responsive design and developing mobile-first user interfaces.

● Knowledge of UI accessibility guidelines and experience implementing accessibility features.

● Excellent problem-solving, critical thinking, and communication skills.

● General understanding of Agile software development methodologies.

● Understanding of development and operational support best practices.

JOB DESCRIPTION

Senior fullstack Mobile Developer

Company Description

Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.

Job Description

As a senior full stack developer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self starter with a sense of what it takes to be successful as a team
• Agile - welcome change, do as less as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Passionate about design as a foundation of great user experience
• Opinionated, but flexible to accommodate the big picture

Responsibilities

• Analyse requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices and coding standards for full stack development.
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members and extend goodwill to other employees

Qualifications

• Prior startup experience, preferably with war stories to share
• 3-5 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality and modularized software 
• Expertise in React Native and related ecosystem
• Expertise in at least one of native Android or iOS development
• Experience with GraphQL and other modern JS ecosystems
• Expertise in common design patterns and anti-patterns Javascript
• Experience with service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution and maintenance of test infrastructure for backend workflows
• Knowledge of AWS
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with CI/CD and setting up a monitoring infrastructure
• Experience with Flutter
• Interest in blockchain and computer vision related ML systems
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline

Job Details

Job Location - Mumbai

Experience Required - 3-5 years

Package Offered - Rs.6,00,000/- to Rs.10,00,000/- per annum

Digital Marketing Manager

Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

• BS/MS degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• Experience in optimizing landing pages and user funnels
• Solid knowledge of website analytics tools (e.g., Google Analytics, etc.)
• Experience in setting up and optimizing Google Adwords campaigns
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

We are looking for an outstanding Big Data Engineer with experience setting up and maintaining Data Warehouse and Data Lakes for an Organization. This role would closely collaborate with the Data Science team and assist the team build and deploy machine learning and deep learning models on big data analytics platforms.

Roles and Responsibilities:

• Develop and maintain scalable data pipelines and build out new integrations and processes required for optimal extraction, transformation, and loading of data from a wide variety of data sources using 'Big Data' technologies.
• Develop programs in Scala and Python as part of data cleaning and processing.
• Assemble large, complex data sets that meet functional / non-functional business requirements and fostering data-driven decision making across the organization.  
• Responsible to design and develop distributed, high volume, high velocity multi-threaded event processing systems.
• Implement processes and systems to validate data, monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.
• Perform root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Provide high operational excellence guaranteeing high availability and platform stability.
• Closely collaborate with the Data Science team and assist the team build and deploy machine learning and deep learning models on big data analytics platforms.

Skills:

• Experience with Big Data pipeline, Big Data analytics, Data warehousing.
• Experience with SQL/No-SQL, schema design and dimensional data modeling.
• Strong understanding of Hadoop Architecture, HDFS ecosystem and eexperience with Big Data technology stack such as HBase, Hadoop, Hive, MapReduce.
• Experience in designing systems that process structured as well as unstructured data at large scale.
• Experience in AWS/Spark/Java/Scala/Python development.
• Should have Strong skills in PySpark (Python & SPARK). Ability to create, manage and manipulate Spark Dataframes. Expertise in Spark query tuning and performance optimization.
• Experience in developing efficient software code/frameworks for multiple use cases leveraging Python and big data technologies.
• Prior exposure to streaming data sources such as Kafka.
• Should have knowledge on Shell Scripting and Python scripting.
• High proficiency in database skills (e.g., Complex SQL), for data preparation, cleaning, and data wrangling/munging, with the ability to write advanced queries and create stored procedures.
• Experience with NoSQL databases such as Cassandra / MongoDB.
• Solid experience in all phases of Software Development Lifecycle - plan, design, develop, test, release, maintain and support, decommission.
• Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development).
• Experience building and deploying applications on on-premise and cloud-based infrastructure.
• Having a good understanding of machine learning landscape and concepts. 

Qualifications and Experience:

Engineering and post graduate candidates, preferably in Computer Science, from premier institutions with proven work experience as a Big Data Engineer or a similar role for 3-5 years.

Certifications:

Good to have at least one of the Certifications listed here:

    AZ 900 - Azure Fundamentals

    DP 200, DP 201, DP 203, AZ 204 - Data Engineering

    AZ 400 - Devops Certification

Roles and Responsibilities:

• Interacting with the client over phone and email
• Gathering client requirements
• Managing the lead flow
• Coordinating with the client and the space partners
• Generating revenue and achieving sales targets.
• Building and maintaining client relationships.

Basic Qualifications:

• - We are looking for Graduates / MBAs with 1 to 2 years of work experience in customer engagement or sales profiles.
• - Candidates familiar with the real estate sector or coworking spaces.
• - Prior experience in enquiry or client management and lead tracking will be beneficial
• - Should have strong written and spoken communication skills. Proficiency in English is a must, knowledge of other Indian languages (preferably, Hindi, Kannada, Tamil or Telugu) will be added advantage

In addition, ideal candidate should have:

• - Good problem solving skills
• - Must have good work ethic
• - Excellent communication skills
• - Works independently
• - Detail oriented

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. 

Responsibilities

• Collaborate with the team to ensure consistency of designs across various media outlets
• Create compelling and effective logos, designs, print and digital media
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

• Bachelor's degree
• Full knowledge in the field of graphic designing
• 1 years of experience,or fresher in graphic designing
• Proficient in Adobe Creative Suite
• Photoshop/InDesign/illustrator/adobe animation
• video editing skills
• Strong communication, conceptual thinking,vedio editing , typography skills and design skills
• Portfolio of work