Inside Sales Associate

About Searce

Searce (pronounced 'search') is a global, AI-native, and engineering-led modern technology consultancy. Founded in 2004 with a vision to "solve for better," we partner with organizations to "futurify" their businesses by leveraging the full power of Cloud, AI, and Data Engineering.

With a presence across 10+ countries—including the US, India, Singapore, and Australia—Searce has evolved over two decades into a trusted technology partner for over 3,000 clients. We are not just a service provider; we are a group of "solvers-at-heart" who thrive on complex technical challenges.

Why Join the "Solvers" Brigade?

• Award-Winning Excellence: In 2026, Searce was recognized as the Google Cloud Workplace AI Transformation Partner of the Year (APAC). We are a Premier Google Cloud Partner and a top-tier Managed Services Provider (MSP).
• AI-First Mindset: We specialize in Applied AI (Generative & Conventional), Cloud Modernization, and Location Intelligence, helping industries from FinServ and Healthcare to Retail and Manufacturing reinvent themselves.
• The "Futurify" DNA: We don't just maintain; we improve. We use our proprietary EVLOS business innovation framework to ensure our clients aren't just moving to the cloud, but are staying ahead of the curve.
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Our Culture: The HAPPIER Values

We look for individuals who live and breathe our HAPPIER values:

• Humble: We learn from everyone.
• Adaptable: We embrace change as the only constant.
• Positive: We focus on solutions, not just problems.
• Passionate: We are obsessed with engineering excellence.
• Innovative: We challenge the status quo.
• Excellence: We deliver impactful, futuristic outcomes.
• Responsible: We take ownership of our work and its impact.

Your Mission: The Role

solving for better.

You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."

As a DRI (directly responsible individual) for our clients' most critical systems, you’ll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact – improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.

You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.

Your Responsibilities

what you will wake up to solve.

This isn’t a “manage tickets” role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Here’s how you’ll make your mark:

• Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
• Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
• Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
• Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
• Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
• Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the “Always Hardened” mindset.

Experience & Relevance

We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.

• Cloud Operations Pedigree: 5+ years of experience in Azure cloud infrastructure, with a significant portion in cloud managed services. Hands-on experience in Kubernetes is mandatory.
• Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
• Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.

Functional Skills:

• Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
• Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
• Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
• Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.

Hiring : SFCC Release Analyst

Experience : 5+ yrs

Location : Remote

We are looking for SFCC Release analyst with 5+ yr of experience with SFCC release management and data loads

Job Title: Senior ServiceNow Technical Consultant – Order Management

Location: Remote

Employment Type: Full-time

Job Type : Contract/Freelancer/Permanent

Experience Level: 7+ years in ServiceNow implementation and consulting

🎯 Role Overview:

We are seeking a seasoned ServiceNow Technical Consultant with deep expertise in Order Management to lead solution design, configuration, and deployment of ServiceNow modules tailored to order lifecycle processes. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-centric solutions that align with business goals.

🔧 Key Responsibilities:

Lead end-to-end implementation of Order Management workflows on the ServiceNow platform

Conduct workshops to gather requirements and define future-state processes

Design and configure ServiceNow solutions using best practices and platform capabilities

Integrate Order Management with other ServiceNow modules (e.g., CSM, FSM, ITSM) and external systems

Develop and maintain technical documentation, including architecture diagrams and solution blueprints

Provide technical leadership and mentorship to junior consultants and developers

Perform code reviews and ensure adherence to ServiceNow development standards

Collaborate with stakeholders to ensure timely delivery and alignment with business objectives

Support UAT, deployment, and post-go-live stabilization

📚 Required Skills & Qualifications:

Proven experience in ServiceNow Order Management and related modules

Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and APIs

Experience with Flow Designer, Integration Hub, and Service Catalog

Hands-on experience with ServiceNow Studio and scoped applications

ServiceNow Certified Implementation Specialist (CIS) – preferred

Excellent communication and stakeholder management skills

Ability to translate business requirements into technical solutions

🌟 Preferred Experience:

Telecom, e-commerce, or supply chain domain exposure

Familiarity with AI/ML integrations within ServiceNow workflows

Experience with Agile delivery methodologies

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

Job Description:

• Should have work experience in using GDS - Amadeus for Ticketing.
• Able to Issue, Reissue, Refund, Cancellation of tickets.
• Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
• Should have Good Communication and Presentation skills.
• Should be able to improvise from time to time as per business requirements.

We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.

We are looking "Sr.Software Engineer(Devops)" for Reputed Client @ Bangalore Permanent Role.

Experience: 4+ Yrs

Responsibilities:

• As part of a team you will design, develop, and maintain scalable multi cloud DevOps blueprint.

• Understand overall virtualization platform architecture in cloud environments and design best of class solutions that fit the SaaS offering & legacy application modernization

• Continuously improve CI/CD pipeline, tools, processes and procedures and systems relating to Developer Productivity

• Collaborate continuously with the product development teams to implement CI/CD pipeline.

• Contribute to the subject matter on Developer Productivity, DevOps, Infrastructure Automation best practices.

Mandatory Skills:

• 1+ years of commercial server-side software development experience & 3+ years of commercial DevOps experience.

• Strong scripting skills (Java or Python) is a must.

• Experience with automation tools such as Ansible, Chef, Puppet etc.

• Hands-on experience with CI/CD tools such as GitLab, Jenkins, Nexus, Artifactory, Maven, Gradle

• Hands-on working experience in developing or deploying microservices is a must.

• Hands-on working experience of at least of the popular cloud infrastructure such as AWS / Azure / GCP / Red Hat OpenStack is a must.

• Knowledge about microservices hosted in leading cloud environments

• Experience with containerizing applications (Docker preferred) is a must

• Hands-on working experience of automating deployment, scaling, and management of containerized applications (Kubernetes) is a must.

• Strong problem-solving, analytical skills and good understanding of the best practices for building, testing, deploying and monitoring software

Mandatory Skills:

• Experience working with Secret management services such as HashiCorp Vault is desirable.

• Experience working with Identity and access management services such as Okta, Cognito is desirable.

• Experience with monitoring systems such as Prometheus, Grafana is desirable.

Educational Qualifications and Experience:

• B.E/B.Tech/MCA/M.Tech (Computer science/Information science/Information Technology is a Plus)

• 4 to 6 years of hands-on experience in server-side application development & DevOps

LogiNext is looking for an experienced and dedicated Presales Solutions Manager to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives Recognize product and technology disparity with customers and present a point of view to product and leadership teams Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches Perform business analytics on the client’s business KPIs and present to the client’s management Generate leads by reaching out to prospective clients across countries and time-zones Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 4 to 7 years of experience in technical pre-sales or sales preferably in SaaS companies Solid know-how of Enterprise SaaS products Ability to multi task at a high degree with passion, strong initiatives and positive attitude Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management Proficient in Excel and SQL Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure Willingness to travel around 100% of the time within the city and between cities