Retail & BTL Marketing

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

🚀 Exciting Project Manager Opportunity at Codebuddy! 🚀

Are you a dynamic Project Manager ready to embark on a thrilling journey with a cutting-edge team? Codebuddy is opening its doors to passionate individuals who thrive in challenging roles and have a hunger for continuous improvement!

Why Codebuddy?

💡 Innovative Projects: Work on challenging projects that redefine industry standards.

🤝 Global Collaboration: Collaborate with cross-functional teams worldwide.

🎓 Continuous Learning: Stay at the forefront of technology with opportunities for skill enhancement.

Your Mission:

🔍 Technical Mastery: Analyze, plan, and execute projects with precision, overcoming roadblocks and mitigating risks.

🌐 Global Leadership: Manage cross-functional teams, ensuring seamless project delivery across multiple domains.

🗣️ Client Interaction: Engage with clients throughout the development lifecycle, turning their visions into high-tech reality.

Your Skills:

🔧 Technical Competency: From financial planning to identifying roadblocks, your skills drive successful project delivery.

🌐 Global Team Player: Thrive in globally distributed teams, with excellent interpersonal and communication skills.

🧠 Analytical Powerhouse: Proven analytical and problem-solving capabilities to optimize team performance.

What We Offer:

🌈 Fair Remuneration: We respect your effort and offer competitive compensation.

📈 Career Growth: Regular performance reviews with opportunities for a 10-30% hike.

🌍 Global Exposure: Work with accomplished co-founders and clients worldwide.

🎉 Perks Galore: Quarterly awards, festival gifts, annual picnics, and more!

Bonus Points if You Have:

🚀 Visionary Mindset: Transform client ideas into business models with excellent stakeholder management.

🌐 Client-Facing Prowess: Excel in client-facing interactions, making their ideas understandable to technical experts.

Join Codebuddy for:

🏢 Stimulating Environment: Boost productivity in a comfortable workspace.

🌐 Global Collaboration: Work on challenging projects with clients from around the world.

💡 Innovative Initiatives: Participate in knowledge-sharing and innovation.

🤝 Equality: Value every opinion with no strong hierarchy in our teams.

🔄 Agile Methodologies: Embrace Scrum and Agile methodologies for efficient processes.

📚 Skill Development: Constantly develop your hard and soft skills with our mentorship program.

If you're ready to revolutionize project management, apply now and be part of a team that values innovation, equality, and continuous growth! 🚀🌟

Your Day-to-Day

• Assist our Growth Strategists in analyzing the results of A/B experiments.
• Analysis on customer engagement rates, customer acquisition projects ( ex. Churn rate prediction, Attribution etc. )
• Analyse marketing channel performance and Deep-dive reports to stakeholders and Management
• Building statistical experimentation templates for faster A/B outputs
• Work on forecasting models and assisting senior Management in creating frameworks on growth models

• Local implementation of marketing analytics projects related to improving marketing channels effectiveness, customer segmentation, campaign optimization, etc
• Monitor campaigns against key performance indicators (KPIs), be fully aware of trends and analytics, success and risks in order to achieve business objectives.

• Communicate complex ideas into understandable reports/documentation and this will include leveraging on leading software tools such as Tableau.
  
  

Your Know-Know

• 3-5 years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Added advantage: Experience with Google Analytics, CRM (MoEngage, Braze,Leanplum).
• Preferred knowledge of statistical computer languages (Python / R, etc). 
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities

Candidates serving notice period & immediately available can apply, should join within 7 days  Urgent requirement

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The Role: Product Designer: UI

Location: Bangalore

Design serves a vital role at Atlantis: from building narratives through data to creating products that help people make important financial decisions. We hold design to a higher standard than most. As a UI- Designer, you’ll be responsible for crafting experiences that solve problems people struggle with every day. It’s more than a tactic to build great products. It’s a helping hand, a new opportunity, and a vision for the future. For us, design reshapes the relationship people have with their money.

Product Designer (UI) responsibilities include gathering user requirements, designing graphics elements, and building navigation components. Ultimately, you’ll create both functional and appealing features that address our consumers/clients’ needs and help us grow our customer base. 

Responsible for:

• Design Websites (using Webflow/Figma) and Design Products(UX, UI)
• Rapidly ideate and validate designs through sketches, prototypes, and testing.
• Determine the information architecture and flows for your product features.
• Create high-fidelity visuals, UI mockups, prototypes and specifications for your final solutions.
• Work closely with Engineering to ensure a high-quality implementation and user experience.
• Gather and evaluate user requirements in collaboration with product managers and engineers build an even greater understanding of and empathy for our customers.
• Illustrate design ideas using storyboards, process flows and sitemaps
• Create original graphic designs/illustrations (e.g. images, sketches, and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Help maintain our design system with other product designers and advocate for scalable design solutions.

What we look for:

• Proven work experience (2-4 years) as a UI Designer, in an individual contributor role, on a Product Design team.
• An outstanding portfolio, showcasing a depth of knowledge in user experience, interaction, and visual/user interface design.
• Knowledge of creating Zeplin files for front-end engineers.
• Knowledge of wireframing tools (e.g. Wireframe. cc and InVision, Sketch, Figma, Adobe XD or equivalent)
• Up-to-date knowledge of design software like Adobe XD and Photoshop.
• Experience in working and collaborating with diverse teams in a dynamic, rapid-growth environment.
• Experience in validating design decisions through user/usability research.
• Experience in shipping high-quality products experiences.
• Excellent written and verbal communication skills.
• Bachelors in Design, Computer Science, or relevant field

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

Responsibilities

• Recruitment and Hiring.
• Training and Development.
• Employer-Employee Relations.
• Maintain Company Culture.
• Manage Employee Benefits.
• Create a Safe Work Environment.
• Handle Disciplinary Actions.
•  

Qualifications

• Bachelor's degree or relevant experience
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise in training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

• Strategy Leadership – Creates the Enterprise level technical vision, sets the direction and objectives, then motivates and guides others to take actions that support the vision. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
• Reference IT Architecture- Leads the development of reference technology architecture by collaborating with digital, apps, infrastructure, and security groups.
• Business Capability Model-Expert in business architecture and leads mapping of business capabilities and developing long term plans using a business capability model
• Innovation– Develop and apply knowledge and skills in specific areas of expertise such as Enterprise Mobility, Cloud, Big Data, Analytics, Digital Business, and related topics across Enterprise Architecture, IT, and business domains.  Apply knowledge and creativity to employ technology to drive business success. Run innovation pilots with emerging technologies.
• Application Portfolio Management – Lead application portfolio management across global company application portfolio and identify opportunities to retire, reinvest, upgrade and migrate applications to the cloud.
• Develops others: Acts as a leader and advocate of IT Architecture, including coaching and training staff.
• Continuous Improvement – provides a continually improving set of software and systems engineering practices that minimize development friction, enhance the effectiveness of the architecture and contribute to increasing the velocity of delivering industry-leading, quality, technology solutions. Performs complex cost/benefit analysis when researching future state capabilities. Ensures enterprise solutions are scalable and adaptable according to changing business needs. Promotes a continuous delivery pipeline and rallies the organization around a common technical vision. Advises on best practices (architecture, implementation, etc.).
• Communications - demonstrate excellent interpersonal, written, presentation, leadership, collaboration, facilitation, and negotiation skills and the ability to interact with all levels of internal and external stakeholders. Highly collaborative and able to communicate the value of the enterprise architecture to the organization. Reviews existing enterprise architecture or business processes and establish metrics for improvements, as well as the support of all architectural disciplines under their direction. Strong customer service, networking, and teaming skills. Demonstrated ability to work effectively in a team environment and interact with all levels of internal and external personnel.

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• Experience with enterprise systems, like eCommerce, Digital Marketing, CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Exceptional written, verbal & presentation skills
• Exceptional interpersonal skills including collaboration, facilitation, and influencing
• 5+ years of experience partnering with business managers to develop enterprise-level technical strategies and architectures to support their objectives
• 5+ years of experience in at least three of the following disciplines – Solution architecture, infrastructure architecture, application architecture, data architecture, business architecture
• 10+ years of experience in a midsize or large corporation supporting multiple lines of business with a global presence
• 12+ years of experience in architecture, design, or development of enterprise solutions

• Advanced degree in business, computer science, computer engineering, electrical engineering, system analysis, or related field of study
• 5+ years of experience in SAP
• 5+ years of experience in Salesforce
• 5+ years of experience in Azure
• Knowledge of TOGAF and Zachman
• Ability to develop a business case with strategic and financial justifications
• Understanding of security-related regulatory requirements, such as NIST, PCI, HIPAA compliance
• Strong leadership, analytical and technical skills, experience leading multiple, complex work streams concurrently with demonstrated expertise as a technical lead on large-scale projects
• Knowledge of business process engineering principles and processes, modeling techniques (UML, Domain-Driven Design, Domain Models, Enterprise Architecture design patterns, system integration, performance testing), operating models, financial models, cost-benefit analysis, information security, and risk management