Require Assistant Sales Managet/Sales Manager/AGM for Karnal location

Job Role Java lead

Experience 8+ years

Notice period Immediate

Location Bangalore

Note: OMS & Retail domain Experience is mandatory

Introduction

We are seeking a Development Lead (Dev Lead / Technical Lead) with strong hands-on experience in Java and

Microservices to lead a team of developers in designing, developing, and delivering high-quality, scalable

applications. The role requires a balance of coding, technical decision-making, and team mentorship.

Job Description

• Create, design, and implement layouts for new and existing software solutions.

• Must be able to lead a team of engineers and ensure high quality software delivery from the team. Be

approachable to the team members.

• Take complete ownership of the Design that they are responsible for.

• Ability to understand business requirements of clients and translate them into technical requirements.

• Identify impacts of planned work on existing functionality.

• Plan and estimate work to be completed.

• Conduct code reviews to ensure that the software deliverables are of the highest quality.

• Keep an eye on the Tech Debt and plan for managing at an acceptable level.

• Lead interactions with clients from a Tech team perspective.

Certifications :

• Oracle Certified Java Professional

• Spring Certified Professional

• Any NoSql / Cassandra / MongoDB certified developer

• GCP, AWS, & Azure Certified (Mandatory)

• Any retail OMS / Supply Chain product certifications

Primary Skills :

• 8+ years of proven experience in the industry, with at least 2 years as an Lead or similar role designing

and developing enterprise-scale applications.

• Bachelors in engineering / technology (4 year) or master's in computer applications (2 year)

• Must possess at least 6+ years of Software development experience.

• Expert knowledge in at least one object-oriented programming language like Java, one backend

framework like Spring Boot / Node JS, one UI framework like React JS / Angular JS and RDBMS or NoSQL

database.

• Excellent knowledge of front-end programming languages, such as HTML, CSS, JavaScript, and AngularJS,

with the ability to render server-side and client-side content.

• Helps identify newer practices and adoption of existing ones. Ensure that the code quality is maintained

via own and/or peer code reviews.

• Can lead the team in delivery of backend and user interface code. Ensure that the DevOps tasks are

executed well.

• Ensure that the software has the correct level of logging & monitoring in Production and LLEs.

• Exceptional problem-solving skills.

• Excellent written and verbal communication. Must understand the client’s business requirements and

translate them into software requirements. Has a view of the deliverable timeline and escalates when

needed.

• Ability to articulate technical designs & develop documentation, flowcharts, layouts, diagrams, charts etc.

• Experience in implementing OMS products for retail customers will be an added advantage.

• Ability to do estimation for the given requirements.

• Ability to lead technical discussions with clients.

• Must be able to do quick proofs of concepts and demos based on client requirements.

• Provide timely feedback on the performance of team members.

• Conduct interviews & provide feedback to achieve hiring objectives.

• Contributes to organization building functions such as hiring, training, mentoring, team building.

Secondary Skills:

• Participate in daily scrum calls and provide status updates, address issues proactively, and timely

reporting of risks to project managers.

• Take complete ownership of the non-functional requirements around Performance, Security/Compliance,

i18n/l10n, etc.

• Capable of leading a high-performance team in a two-week iteration cadence with frequent product

deliveries.

• Ability to socialize designs/ideas and collaborate with stakeholders.

• Self-motivated and works with minimal direction.

JOB DESCRIPTION:

Location: bangalore

Mode of Work : 3 days from Office

DSA(Collections, Hash maps, trees, Linkedlist and Arrays, etc), Core Oops concepts(Multithreading, Multi Processing, Polymorphism, Inheritance etc) Annotations in Spring and Spring boot, Java 8 Vital features, database Optimization, Microsevices and Rest API

• Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
• Implement and integrate APIs using Spring Framework and Apache CXF.
• Build microservices-based architecture for scalable and distributed systems.
• Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
• Optimize performance through efficient multithreading, memory management, and algorithm design.
• Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
• Work with RDBMS (preferably Sybase) for backend data integration.
• Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
• Work in Unix/Linux environments for deployment and troubleshooting.
• Angular and AWS must skill

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations

Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.

Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs

Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

Preferred Qualifications:

• Experience in BPO/KPO or international call center environment
• Exposure to global customer handling and cultural sensitivity

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 days Working (Rotational week-offs)

Key Responsibilities:

●    Software Development: Iteratively and incrementally design, develop, test and maintain applications and services using C# and .NET.

●    CI/CD Pipelines: Develop, maintain, and optimize continuous integration and continuous delivery pipelines using GitLab, Devtron and Kubernetes.

●    Teamwork and Pair/Mob Programming: Engage with developers, operations, and team members via pair or mob programming sessions to ensure the highest quality product delivery.

●    Containerization: Contribute to the push toward full containerization and zero-downtime deployment goals

●    DevOps Practices: Implement and maintain infrastructure as code (IaC) using tools such as bicep and Terraform.

●    Monitoring and Logging: Implement and manage monitoring, logging, and alerting solutions using tools like OpenTelemetry, Prometheus, Grafana to make our products more supportable.

●    Design and Architecture: Contribute to on-going discussion of our evolving software design and architecture.

●    Cloud Management: Assist in managing and optimizing our private cloud infrastructure (VMWare Tanzu) to ensure high availability, scalability, and efficient resource usage.

●    Security: Implement security best practices and ensure compliance with relevant regulations and standards.

●    Automation: Identify opportunities for automation to improve efficiency, reduce manual efforts and deskilling in deployment, testing and maintenance tasks.

●    Troubleshooting: Diagnose and resolve infrastructure and application issues promptly and effectively.

●    Documentation: Create and maintain comprehensive documentation for applications, infrastructure, processes, and procedures.

●    Continuous Improvement: Advocate for and implement best practices promoting a culture of continuous improvement.

Qualifications:

Minimum of 5 years of experience in software development, particularly with C# and .NET.

Must have skills:

●    Strong knowledge of C# programming language and .NET stack

●    Familiarity with CI/CD tools and practices, including TDD.

●    Understanding of DevOps principles

●    Strong collaboration and communication skills.

Nice to have skills

●    Familiarity with containerization and orchestration tools like Docker and Kubernetes is a plus.

●    Knowledge of infrastructure as code (IaC).

●    Experience in scripting languages such as Python, Bash, or PowerShell is a bonus.

●    Excellent problem-solving skills and attention to detail.

●    Experience with pair/mob programming.

●    Understanding of networking concepts and security best practices.

CTO Job Description

We are seeking a highly-skilled CTO with a storied history in the technological sector. CTO's will be tasked with making executive technology decisions on behalf of the company, including managing a technology budget and making investments to align the company with its vision for its technological needs. You should be a strategic thinker, an effective communicator, and an expert in technological development.

You will work directly under the Founder and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company.

CTO Responsibilities:

• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Outline the goals for research and development.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Acting as a mentor to team members.
• Maintaining a consumer-focused outlook and aiding in the delivery of IT projects to market.
• Managing technology budgets and time frames.
• Staying on top of technology trends and developments.
• Ensuring all technology practices adhere to regulatory standards.

CTO Requirements:

• Masters degree in computer science or related field.
• MBA preferred.
• The applicant must possess entrepreneurial experience.
• Exposure to startup/ internet industry preferred
• 8+ years working in a technological role.
• 5 years of managerial experience.
• Advanced technological skillset and a demonstrated history with technology.
• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to delegate efficiently.
• Extensive industry knowledge with an eye toward the future.

What's attractive about us?

We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

Health Memberships

Sports Subscriptions

Entertainment Subscriptions

Key Conferences and Event Passes

Learning Stipend

Team Lunches and Parties

Travel Reimbursements

ESOPs

That's what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!