Relationship Manager – Insurance Sales - (Health Insurance)

Company Name : LMES Academy Private Limited

Website : https://lmes.in/

Linkedin : https://www.linkedin.com/company/lmes-academy/mycompany/

Role : Animator

Experience: 1 Year to 4 Years

Location: Pallavaram, Chennai, Tamil Nadu.

Job Overview:

We're looking for a Animator who is good at creating great user interfaces to join our friendly team in Chennai. If you have more than a year of experience and are good at talking with people and taking the lead, we'd like to talk to you. As an animator's job involves using artistic and technical skills to create moving images that tell stories, convey emotions, or communicate ideas. Whether working in film, television, video games, advertising, or other industries, animators bring characters, environments, and objects to life through various animation techniques.

*Requirements* :

✅Conceptualizing ideas

✅Creating character sketches

✅Develop storyboards for animation projects

✅Design elements of the animated environment

✅Creating animations on voice over briefs

✅Recording dialogue for the animation, where necessary

✅Collaborate with other creative teams

Handling HR Operations project.  

Coordinate with Plant HR Team for Manpower planning, 

Recruitment, onboarding, joining formalities of new joiners, new 

hire orientation, induction and exit interviews, documentation and 

audit accuracy, factory compliances and administrative part. 

Coordinate and make sure that the Safety Compliances should be 

followed at Plant level.  

Coordinate and in guidance of Seniors issue a various letter i.e. 

Warning Letter, abscond letter, show cause notice etc. for 

Misconduct.  

Coordinate and in guidance of Seniors send recovery mails/legal 

notices to employees also coordinate with external lawyer for 

pending recovery of F & F.  

Coordinate and in guidance of Seniors run a POSH Policy 

Compliance.  

MIS and reporting  

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Responsibilities will include

• To be a part of a highly motivated, young, and energetic product development Team.
• You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
• Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle.
• Assisting with mentoring junior team members, code reviews.
• To ensure code is clean, effective, simple, and follows coding standards.
• To advise, recommend, and justify critical architecture decisions to management..

Minimum Qualifications

• Minimum 5+ years of experience in IT programming.
• You have strong debugging, problem-solving, and analytical skills.
• Strong sense of writing quality code.
• Passion for developing highly scalable systems.
• You are quick, resourceful, flexible, and an excellent collaborator.
• Hands-on technical designing, coding, and implementing product features.
• Strong experience in OOPS and MVC frameworks in PHP.
• Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL).
• Demonstrated ability to incorporate beneficial software design patterns.
• Basic understanding of front-end technologies (JavaScript, Ajax, etc.).
• Experience participating in agile and fast-paced software development methodologies.
• Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions.
• Train members on code development, optimization, and debugging techniques.
• Can do best code reviews in a team.
• Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources.
• Ability to work independently in all phases of software development.

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate. 

Roles and Responsibilities-

• Planning concepts by studying relevant information and materials.

• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.

• Preparing finished art by operating necessary equipment and software.

• Coordinating with web designers, marketing, printers, and colleagues as necessary.

• Contributing to team efforts by accomplishing tasks as needed.

• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

• Reviewing final layouts and suggesting improvements when necessary
  
  Requirements-
  * Proficiency with required desktop publishing tools, including Photoshop and Illustrator Adobe XD.
  * A strong eye for visual composition.

  * Able to give and receive constructive criticism.

  * Effective time management skills and the ability to meet deadlines.Knowledge of Video Editing preferable (Adobe Premiere Pro / After Effect)
  *Experience with computer-aided design.

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.

You will get hands-on experience in the latest technologies and skills including product design and architecture. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Work alongwith teams and product managers to ideate software solutions. 
- Design, build and develop front end application features.
- Design, build and develop microservices and backend server applications.
- Designing and scaling databases and servers.
- Ensuring analysis, efficiency, responsiveness and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
- Owning and delivering end-to-end products, features, enhancements.
- Hands-on coding and development.
- Technical documentation through all stages of development

Requirements:
- Degree in Computer Science or related discipline with 6-10 years of experience.
- Hands on with Reactjs or similar framework/library.
- Proficiency with server side languages such as Nodejs, Python.
- Proficiency with at least one no-sql database such as MongoDB.
- Good understanding of CI/CD processes.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology