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Freelancer-Telecalling

Freelancer-Telecalling at Track Opinion · Noida · 0 - 2 years · ₹5000 - ₹12000 / mo · Bootstrapped · Posted 23 Jan 2024

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Freelancer-Telecalling

Steffy Gautam's profile picture
Posted by Steffy Gautam
0 - 2 yrs
₹5000 - ₹12000 / mo
Noida
Skills
Telesales
Tamil
Kannada
Gujrati
Punjabi
Telugu
Marathi
Oriya
Assamese
Bengali
  • Interacting via various channels, such as live chat, emails, social media and direct calls
  • Modifying sales pitches in response to customer demand
  • Acquiring and retaining contact information databases
  • Put forward suggestions in accordance with the requirements of the consumer
  • Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
  • Must be comfortable with onsite shift
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Track Opinion

Founded :
2009
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

Is a global market research and outsourcing firm that provides end-to-end custom research services. The array of services include - Data Collection, Survey Programming, Translations, Business Research, Data Processing and Report Writing. Track Opinion offers world-class market research services with offshore economies. Our research team has an experience of working on B2B and B2C projects through different methodologies.
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Company social profiles

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Sales & Marketing Executive – Fresher (In-house / Cold Calling)_DPK Engineering


Company Name

DPK Engineering Pvt. Ltd.


Company Details

DPK is a leading name in captive and standby diesel generator sets since 1984. DPK DG sets have proved indispensable to their various users in every possible application: small and large industries, healthcare, educational establishments, commercial centres, Govt. institutions and offices, IT companies & agriculture, construction projects, to name a few. Today, DPK caters to over 50,000 satisfied customers.


Position Title

Sales & Marketing Executive – Fresher (In-house / Cold Calling)


Work Location

JC Road, Bangalore


Interview Address

Kalasipalya, Bengaluru, Karnataka 560002


Mode of Working

Work From Office


Days of Working

6 Days a Week


Responsibilities

Lead Generation & Cold Calling

• Make daily outbound cold calls to prospective customers (industries, commercial establishments, healthcare facilities, educational institutions, construction companies, etc.) to generate interest in DPK's diesel generator sets (5–2,500 KVA range).

• Identify and build a database of potential leads through market research, directories, industry lists, and online sources.

• Qualify leads based on power requirement, budget, and purchase timeline before passing them to the field sales team.

Customer Engagement & Follow-Up

• Explain DPK's product range (DPK, DPK VECV, DPK Escorts, DPK Baudouin) and value proposition to prospective customers over calls.

• Maintain consistent follow-up with leads at various stages of the sales funnel to move them toward conversion.

• Schedule appointments/site visits for the field sales team with qualified, interested prospects.

Data & CRM Management

• Accurately log all call details, lead status, customer requirements, and follow-up notes in the CRM/lead tracker.

• Maintain and update the lead database regularly to ensure no prospect is lost or duplicated.

• Prepare daily/weekly call reports and lead conversion summaries for the reporting manager.

Market & Product Awareness

• Develop a working understanding of diesel generator applications across industries (standby vs. captive power, KVA sizing basics) to speak credibly with prospects.

• Stay updated on DPK's product range, service offerings, and competitor landscape to handle basic customer queries confidently.

Coordination & Reporting

• Coordinate with the field sales/business development team to ensure smooth handover of qualified leads.

• Work closely with the marketing team to align calling campaigns with ongoing promotions, exhibitions, or product launches.

• Report daily call volume, connect rate, and lead quality metrics to the Sales Manager.

Target Achievement

• Meet daily/weekly/monthly targets for number of calls made, leads qualified, and appointments scheduled.

• Continuously improve calling scripts and pitch based on customer feedback and conversion patterns.


Skills Needed

• Freshers with a Bachelor's degree in any stream (BBA/B.Com/BA preferred; Marketing specialization is a plus). (Technical Backgrounds like BE/Btech/BCA/MCA are not considered)

• Good verbal communication skills in English, Hindi, and Kannada.

• Confident, persuasive, and comfortable making high-volume outbound calls.

• Basic computer proficiency — MS Excel, MS Word, and familiarity with CRM/lead tracking tools (training will be provided).

• Self-motivated with a target-driven, resilient attitude — comfortable handling rejection on cold calls.

• Good listening skills and the ability to understand and qualify customer requirements quickly.


Experience

0–1 Year (Freshers Welcome)


Education

Any Graduate (BBA/B.Com/BA preferred) ; 12th Pass or diploma is also acceptable


Interview Process

Face to Face

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Job Responsibilities

• Communicate clearly and professionally with customers over the phone.

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• Follow up and maintain regular communication.

• Maintain basic records of calls and follow-ups.


Requirements

• Freshers are welcome to apply.

• Good communication and interpersonal skills.

• Excellent communication skills in English, Tamil and Telugu.

• Candidates who are fluent in all three languages will have an added advantage

• Confident and comfortable speaking over the phone.

• Positive attitude and willingness to learn.

• Ability to work effectively as part of a team.

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Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

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  • Handle inbound calls and respond to customer inquiries
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Education qualifications:

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Tele Sales & Field Sales Executive – Delhi


We are looking for a proactive and target-oriented Tele Sales & Field Sales Executive based in Delhi to join our team.

The role will involve a combination of telecalling, customer follow-ups, lead generation, customer care and field visits. The ideal candidate should be confident speaking with customers, building relationships and converting leads into business opportunities.


Key Responsibilities:


  • Make outbound calls to existing and potential customers.
  • Follow up with leads through phone calls, WhatsApp and other communication channels.
  • Understand customer requirements and provide relevant information about our products/services.
  • Handle customer queries and provide timely support.
  • Generate new leads through calling, networking and field activities.
  • Meet clients and potential customers in the field when required.
  • Build and maintain strong relationships with customers.
  • Follow up regularly with prospective clients and move leads towards conversion.
  • Maintain proper records of calls, leads, follow-ups and customer interactions.
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Requirements:


  • 1–4 years of experience in telecalling, telesales, customer service, business development or field sales.
  • Excellent verbal communication skills.
  • Good Hindi and English communication skills.
  • Comfortable making a high volume of calls and following up with customers.
  • Comfortable travelling within Delhi/NCR for client meetings and field visits.
  • Strong persuasion, negotiation and relationship-building skills.
  • Customer-focused and professional attitude.
  • Basic knowledge of MS Excel, WhatsApp and CRM tools.
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Actively reviewing applications
Mithali Anand
Posted by Mithali Anand
Bengaluru (Bangalore)
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₹4L - ₹5L / yr
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Job Details:

📍 Location: JP Nagar, Bengaluru

💼 Experience: 1–2 Years in Sales / Counselling

💰 CTC: Up to ₹8 LPA (₹5 LPA Fixed + ₹3 LPA Variable)

🏢 Work Mode: Full-Time | On-Site

📅 Working Days: 6 Days a Week

⚡ Immediate Joiners Preferred


What We're Looking For:

  • Experience in Inside Sales, Lead Conversion or Business Development.
  • Ability to handle leads, follow-ups and close sales.
  • Strong communication and convincing skills.
  • Fluency in English and Kannada is mandatory.
  • Comfortable working in a target-driven environment.


Why Join Hello Mentor?

  • PF and Health Insurance
  • Paid Annual Leaves
  • New Year Long Vacation
  • Team Lunches
  • Learning and Career Growth Opportunities


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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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