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Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Role: Sr. Data Scientist

Exp: 4-8 Years

CTC: up to 25 LPA

Technical Skills:

● Strong programming skills in Python, with hands-on experience in deep learning frameworks like TensorFlow, PyTorch, or Keras.

● Familiarity with Databricks notebooks, MLflow, and Delta Lake for scalable machine learning workflows.

● Experience with MLOps best practices, including model versioning, CI/CD pipelines, and automated deployment.

● Proficiency in data preprocessing, augmentation, and handling large-scale image/video datasets.

● Solid understanding of computer vision algorithms, including CNNs, transfer learning, and transformer-based vision models (e.g., ViT).

● Exposure to natural language processing (NLP) techniques is a plus.

• Educational Qualifications:

• B.E./B.Tech/M.Tech/MCA in Computer Science, Electronics & Communication, Electrical Engineering, or a related field.
• A master’s degree in computer science, Artificial Intelligence, or a specialization in Deep Learning or Computer Vision is highly preferred

If interested share your resume on 82008 31681

Job Title: Data Analyst-Fintech

Job Description:

We are seeking a highly motivated and detail-oriented Data Analyst with 2 to 4 years of work experience to join our team. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and a passion for transforming data into actionable insights. In this role, you will play a pivotal role in gathering, analyzing, and interpreting data to support informed decision-making and drive business growth.

Key Responsibilities:

1.      Data Collection and Extraction:

§ Gather data from various sources, including databases, spreadsheets and APIs,

§ Perform data cleansing and validation to ensure data accuracy and integrity.

2.      Data Analysis:

§ Analyze large datasets to identify trends, patterns, and anomalies.

§ Conduct analysis and data modeling to generate insights and forecasts.

§ Create data visualizations and reports to present findings to stakeholders.

3.      Data Interpretation and Insight Generation:

§ Translate data insights into actionable recommendations for business improvements.

§ Collaborate with cross-functional teams to understand data requirements and provide data-driven solutions.

4.      Data Quality Assurance:

§ Implement data quality checks and validation processes to ensure data accuracy and consistency.

§ Identify and address data quality issues promptly.

Qualifications:

1.      Bachelor's degree in a relevant field such as Computer Science, Statistics, Mathematics, or a related discipline.

2.      Proven work experience as a Data Analyst, with 2 to 4 years of relevant experience.

3.      Knowledge of data warehousing concepts and ETL processes is advantageous.

4.      Proficiency in data analysis tools and languages (e.g., SQL, Python, R).

5.      Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.

6.      Strong analytical and problem-solving skills.

7.      Excellent communication and presentation skills.

8.      Attention to detail and a commitment to data accuracy.

9.      Familiarity with machine learning and predictive modeling is a bonus.

If you are a data-driven professional with a passion for uncovering insights from complex datasets and have the qualifications and skills mentioned above, we encourage you to apply for this Data Analyst position. Join our dynamic team and contribute to making data-driven decisions that will shape our company's future.

Fatakpay is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us:

WLBS is a growing web development company made up of passionate developers and designers focused on building high-quality digital solutions. We are looking for a motivated Junior Full Stack Developer with a strong foundation in front-end technologies, especially React, who is eager to learn and grow. While experience in WordPress and PHP is a bonus, we're primarily seeking someone who can adapt quickly and contribute to our projects.

Company Website: https://www.wlbs.dev/

LinkedIn: https://in.linkedin.com/company/winning-link-business-solutions

Job Description:

We are seeking a Junior Full Stack Developer to join our team. The ideal candidate has a good grasp of front-end technologies, particularly React, and is eager to expand their skills across the full stack. You’ll work alongside experienced developers, contributing to exciting web development projects while gaining experience in both front-end and back-end technologies. Knowledge of WordPress and PHP is appreciated but not essential.

Responsibilities:

• Assist in the development and maintenance of web applications using React and other relevant technologies.
• Collaborate with senior developers to ensure high-quality, scalable, and efficient solutions.
• Write clean, maintainable, and well-documented code.
• Contribute to creating dynamic and responsive user interfaces using Next.js.
• Learn and adapt to new tools, technologies, and frameworks in a fast-paced environment.
• Support in troubleshooting and debugging software issues.
• Participate in code reviews, technical discussions, and continuous improvements of the development process.
• Maintain version control and follow collaborative development practices using Git.

Qualifications:

• 6 months to 1 year of professional experience or internships in software development, focusing on Next.js.
• Solid understanding of front-end technologies (HTML, CSS, JavaScript).
• Familiarity with React and state management libraries such as Redux.
• Basic understanding of back-end development and databases (e.g., Node.js, Python, SQL).
• Ability to learn and adapt quickly to new technologies and frameworks.
• Familiarity with version control systems (e.g., Git) and collaboration tools.
• Basic knowledge of RESTful API development.
• Understanding of modern software engineering principles, including responsive design and cross-browser compatibility.
• Good communication and teamwork skills, with the ability to take direction and collaborate effectively.
• Bachelor’s degree in Computer Science, Software Engineering, or related fields.
• Experience with WordPress and PHP development is a plus, but not required.

Skills Required :

• Previous Working Experience As A PHP / Laravel Developer For 1-4 Years.
• In-Depth Knowledge Of Object-Oriented PHP And Laravel 5 PHP Framework.
• Hands-On Experience With SQL Schema Design, SOLID Principles, REST API Design, Etc. MySQL Profiling And Query Optimization. Excellent Troubleshooting Skills.
• Good Project Management Skills. Creative And Efficient Problem Solver.

Roles & Responsibilities :

• Build Innovative, State-Of-The-Art Applications And Collaborate With The User Experience (UX) Team. Ensure HTML, CSS, And Shared JavaScript Is Valid And Consistent Across Applications.
• Prepare And Maintain All Applications Utilizing Standard Development Tools.
• Utilize Backend Data Services And Contribute To Increasing Existing Data Services API.
• Coordinate With Co-Developers And Keeps Project Manager Well Informed Of The Status Of Development Effort And Serves As A Liaison Between Development Staff And Project Manager.
• Keep Abreast Of New Trends And Best Practices In Web Development.

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Design and develop APIs for the frontend to consume.
• Constantly improve the application architecture by clearing the technical backlog.
• Meet both technical and consumer needs.
• Stay abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices to combine server and frontend.
• Knowledge of cloud architecture.
• Should have working experience with relational and columnar DB.
• Should be innovative and communicative in your approach.
• Were responsible for the functional/technical track of a project.

You will closely work with the Engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that  offers.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Build reusable APIs for our client-facing apps in Node.js

Create and maintain scalable infrastructure leveraging modern cloud platforms Write tests and documentation as you implement features with your team Maintain expertise in current and emerging technologies and tools

4+ years’ Experience with NodeJS

BS degree or higher in Computer Science or Engineering Experience documenting and testing RESTful APIs

Experience working with databases in PostgreSQL, MongoDB or Redis

Experience and enthusiasm for working collaboratively with others in an Agile environment