Quality Control- Opening for Fresher's

Company : Barcadly Services (www.barcadlyservices.com)

Job Title: Business Development Executive (BDE)

Overview:

As a Business Development Executive, your primary responsibility is to identify new business opportunities and build relationships with potential clients. You will be responsible for developing and implementing strategies that will drive revenue growth and increase market share.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients

• Develop and maintain a pipeline of potential clients

• Build and maintain relationships with key decision-makers within the target market

• Develop and implement strategies to increase sales and revenue growth

• Negotiate and close business deals with clients

• Collaborate with other departments within the organization to ensure the delivery of high-quality products or services

• Keep up to date with industry trends, competitor activities, and regulatory changes that may impact the business

• Monitor and report on sales performance and adjust strategies accordingly

• Attend industry events and conferences to build relationships and promote the organization

Requirements:

• Bachelor's degree in Business, Marketing, or a related field

• Proven track record of successful business development or sales experience

• Excellent communication, negotiation, and interpersonal skills

• Ability to work independently and in a team environment

• Strong analytical and problem-solving skills

• Ability to manage multiple projects and priorities

JOB OVERVIEW:

Our growing company is currently seeking an experienced Project Manager who possesses a passion for delighting customers and will work with our team of talented engineers to implement our platform. In this role, the Project Manager will be responsible for the administration within the department, planning of technology projects, managing our team of IT professionals, implementing technology security and the execution of all technology-related tasks and initiatives.

WHAT YOU WILL DO:

• Responsible for managing scope, schedule, and deliverables, that includes applying techniques for planning, tracking, change control, and risk management.
• Responsible for managing the entire project life cycle from conceptualizing, strategic planning to execution & launch.
• Should have a strong background in creating & following project processes of Sprint planning and executing it using Jira, Git and more.
• Responsible for making sure that the projects are getting completed as per defined timeline and within estimated hours.
• Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team
• Responsible for day to day direction to the project team and regular project status to the stakeholders.

REQUIRED SKILLS & QUALIFICATIONS:

• Minimum 4 - 5 years of Project Management experience in IT Software development domain
• SaaS application implementation experience
• Skill sets must include Project Scope Analysis, Project Planning, Time Estimation, Cost Estimation, Resource Allocation and Management, Risk Management, Conflict Management, Project Management, Team Coordination and Client Communication
• Good experience in SaaS Project Management
• Excellent verbal and written communication skills
• Knowledge of agile development
• Hands-on experience in software development and web technologies

PREFERRED SKILLS & QUALIFICATIONS:

• Bachelor’s / Master’s degree in Computer Science, Engineering, Information Systems, or related field

REPORTING: This position will report to the Manager as assigned by Management.

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India) & In-Office – Jaipur, India

SHIFT TIMINGS: UK Shift

Summer - 1:30pm-10:30pm IST

Winter    - 2:30pm-11:30pm IST

• Strong technical knowledge in software, hardware, and networking
• Prior experience in Customer service or call center environment
• IP protocol and network experience highly desirable
• Working knowledge of NetApp technical systems (6 months or more)
• Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
• Sound problem solving skills with linear and logical troubleshooting skills
• Process knowledge, assessment, design and documentation skills
• Strong oral and written communication skills
• Solid analytical, technical, and project management skills
• Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently with minimal supervision
• Must be available weekends
• Languages: B2 English

Principal duties and responsibilities:

• Design and implementation of automotive applications
• Analysis of customer product requirements
• Review and investigate issues in code developed by peers
• Partner closely with customers and other Cerence teams to establish and maintain clear, concise communication through regular reporting, meeting participation, and follow-up
• Adopt underlying layers for Android Automotive to run on customer hardware

Education: Bachelor/Master in Computer Science, Engineering, or equivalent

Minimum years of work experience: 4+ years of industry experience

Required skills:

• 4 + years’ software development experience, preferably for automotive and in connection with user interface technologies
• Experience using modern development processes/tools and developing through the complete Software Development Life Cycle
• Experiences in programing and scripting languages (JAVA, Python, Typescript)
• Experience with using source control tools like Git and CI/CD pipeline tools like Jenkins
• Experience working in / Knowledge of Agile/Scrum framework
• Experience in Android development
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Strong object-oriented analysis, design, and coding skills
• Fluent in English both written and spoken
• Strong team player and customer focus

Preferred skills:

• Good knowledge of Android Automotive platform
• Experience with VS Code
• Ability to set-up and hardware equipment in support of software development tasks (i.e. configure software on target device, connect cabling/power suppliers, etc.)

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately