Quality Control

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

We are looking for a Sr Manager- Talent Acquisition for our client which is a Construction Tech start-up backed up by the renowned group.

Roles & responsibilities:
- In this role, you will be responsible for achieving the Company's talent acquisition objectives by sourcing, evaluating and hiring candidates.
- You will work to locate and attract the best and brightest talent to the company.
- You will be leveraging technology and data to make smart business decisions and be the subject of hiring for all levels in the business.
- Stakeholder management
- Plan and implement a Talent Acquisition strategy for the company.
- Design, develop and maintains the recruitment process and metrics
- Identify the skills and competencies required to support current and future business activities
- Utilize recruitment media, job fairs, and e-recruiting tools as required to attract qualified candidates
- Source and evaluate resumes and interview candidates to ensure that their skills and abilities meet the requirements for open positions
- Competition mapping: Identify competition companies and gather key insights about their team structures and profiles
- Builds a quality relationship with internal customers and external recruitment agencies
- Ensure timely delivery of HR processes through the employment lifecycle
- Responsible for smooth pre-boarding & onboarding of all the selected candidates
- Drive assigned HR projects with rigor and accountability

Requirements :
- 10+ years of recruitment experience (IT & Non-IT hiring)
- Master's Degree in HR from a reputed institute
- Planning & Organizing - prioritizes & plans work activities, well organized & methodical approach

- Familiar with a wide variety of sourcing avenues.
- Excellent oral and written communication skills

- Ability to prioritize, multi-task and meet deadlines and targets

As a Software Developer at Prodios Labs, you will have the opportunity to work on cutting-edge projects utilizing your expertise in JavaScript, Node.js, ReactJS, CSS, HTML, TypeScript, and MongoDB. Your role will be crucial in developing innovative software solutions that will drive the success of our company.

Key Responsibilities:

1. Collaborate with cross-functional teams to design, develop, and implement software solutions that meet the needs of our clients.

2. Write clean, maintainable, and efficient code using best practices in software development.

3. Implement responsive design principles to create user-friendly interfaces and enhance user experience.

4. Troubleshoot and debug applications to ensure optimal performance and reliability.

5. Stay updated on emerging technologies and trends in the software development industry to continuously improve our products.

6. Conduct thorough testing and quality assurance to ensure the functionality and security of our software solutions.

7. Communicate effectively with team members and stakeholders to ensure project deadlines are met and goals are achieved.

If you are a passionate and skilled Software Developer looking to make a significant impact in a dynamic and fast-paced environment, we want to hear from you! Join our team at Prodios Labs and be a part of our exciting journey towards innovation and success

• To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
• Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
• To prepare and own content calendar for the content marketing team
• To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
• To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
• To write clear marketing copy to promote our products/services
• To prepare well-structured drafts using Content Management Systems
• To proofread and edit blog posts before publication
• To coordinate with marketing and design teams to illustrate articles
• To conduct extensive keyword research and use SEO guidelines to scale web traffic
• To ensure all-around consistency (style, fonts, images, and tone)
• To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
• To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas

Job brief:-

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Responsibilities

• Design compensation and benefits packages
• Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
• Develop fair HR policies and ensure employees understand and comply with them
• Implement effective sourcing, screening and interviewing techniques
• Assess training needs and coordinate learning and development initiatives for all employees
• Monitor HR department’s budget
• Act as the point of contact regarding labor legislation issues
• Manage employees’ grievances
• Create and run referral bonus programs
• Review current HR technology and recommend more effective software (including HRIS and ATS)
• Measure employee retention and turnover rates
• Oversee daily operations of the HR department

Requirements and skills

• Proven work experience as an HR Executive.
• Familiarity with Human Resources Management Systems and Applicant Tracking Systems
• Experience with full-cycle recruiting
• Good knowledge of labor legislation (particularly employment contracts, employee leaves and insurance)
• Demonstrable leadership abilities
• Solid communication skills

Key Responsibilities:

• Write creative JDs and post/advertise them on various job portals.
• Review and understand technical job requirement and screen the candidates accordingly
• Review applicants to verify if position requirements are met
• Source potential candidates on niche platforms.
• Research new technologies
• Perform pre-screening calls to analyze applicant's’ abilities
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Coordinate with IT team leaders to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Keep up-to-date with new technological trends and products
• Follow up with candidates

Skills and Experience:

• Proven work experience as a Technical Recruiter or Recruiter (3+yrs)
• Knowledge on the technical know how, to screen the candidate initially.
• Hands-on experience with various interview formats (e.g. phone, Skype and structured)
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Excellent verbal and written communication skills
• Ability to build strong relationships
• Self-confidence and self starter
• Logical and analytical approach to problem solving.
• Has passion to constantly exceed own quality benchmarks.

HireSure.ai is a blockchain registry for job offers & employment history. Companies get transparent, immutable, and cryptographically verifiable job offers and employment history record stored in a secured cloud blockchain. HireSure companies experience significantly higher join ratio, better retention, a better brand perception, and better control on the hiring process. We are looking for passionate developers, willing to work in cutting edge technologies, and having experience in Django/Python.

• Work with the Product/ Business teams to get a full understanding of the requirements and propose creative and efficient solutions
• Come up with innovative solutions to the hurdles that confront us on a day-to-day basis.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute in all phases of the development lifecycle.