Sales Executive

🖥️ Job Title: IT Administrator

📍 Location: Bangalore

🕒 Experience Required: 3–5 Years

💼 Employment Type: Full-time

🏥 About the Company

Connect and Heal is a leading digital healthcare platform delivering comprehensive health solutions through technology. We are driven by innovation, efficiency, and patient-centric care.

🔎 Role Overview

We are looking for a proactive and technically sound IT Administrator to manage and maintain the organization’s IT infrastructure. The ideal candidate will ensure smooth day-to-day IT operations, system security, and high availability of technology resources.

✅ Key Responsibilities

• Manage and maintain IT infrastructure including servers, desktops, laptops, printers, and network devices
• Install, configure, and troubleshoot hardware, software, operating systems, and applications
• Monitor system performance and ensure uptime and reliability
• Handle user access management, email setup, and security permissions
• Manage LAN, WAN, Wi-Fi, VPN, and firewall configurations
• Ensure data security, backup, and disaster recovery processes
• Coordinate with vendors for hardware procurement, AMC, and support services
• Provide L1/L2 technical support to employees
• Maintain IT asset inventory and documentation
• Ensure compliance with IT policies and cybersecurity standards
• Support onboarding and offboarding with system access and asset allocation

🎯 Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, or related field
• 3–5 years of proven experience as an IT Administrator or System Administrator
• Strong knowledge of Windows OS, Linux basics, and networking concepts
• Hands-on experience with Active Directory, Office 365, and endpoint security
• Knowledge of firewalls, antivirus, data backup, and recovery systems
• Experience with cloud platforms (AWS/Azure – basic level preferred)
• Strong troubleshooting and problem-solving skills
• Excellent communication and coordination skills

⭐ Preferred Skills

• ITIL certification or similar
• Experience in healthcare IT environment (added advantage)
• Exposure to cyber security tools and data privacy practices

💼 Why Join Connect and Heal?

• Work with a fast-growing health-tech organization
• Opportunity to handle enterprise-level IT infrastructure
• Collaborative and innovative work environment
• Career growth and continuous learning opportunities

What We’re Looking For:

• Strong experience in Python (4+ years).
• Hands-on experience with any database (SQL or NoSQL).
• Experience with frameworks like Flask, FastAPI, or Django.
• Knowledge of ORMs, API development, and unit testing.
• Familiarity with Git and Agile methodologies.
• Familiarity with the Kafka tool (Added Advantage)

Skills :-

• Should have strong experience in Automation testing, developing and executing test cases.
• Should have strong experience in Selenium with Java
• Should have a good amount of experience working with Web Application and Mobile Application testing
• Hands-on experience on Functional, Regression, System and UAT Testing.
• Experienced with few of the Automation Testing tools : Selenium, Java, TestNG, SOAP UI/Rest API and Appium.
• Exposure to Agile Scrum, Jira or Confluence.
• Should be familiar with the Linux environment.
• Should have good written and verbal Communication Skills

What you need to have:

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.

Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80 countries. Founded in 2015, Emeritus, part of the Eruditus Group has more than 1,400 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.

With offices in six countries, 1000+ employees and more than 100,000 student enrollments over the last 12 months, Emeritus is a global leader in the $280 billion global professional education market. In 2020, EMERITUS secured a $113 million Series D round with participation from Leeds Illuminate, Prosus Ventures, Sequoia India, and Chan Zuckerberg Initiative.

Learning Design – designing to maximize the learning of the student; having a student centric approach in all decisions regarding design experience.

Storyboarding – translating the raw video footage into an accessible and engaging series of videos that enhance the student’s learning.

Visualization – using visual medium to convey ideas and enhance learning - creating visual representations of concepts, ensuring visual consistency and harmony in the videos.

Video reviews – checking the quality of videos received from the video editors.

Co-ordination with Production team – interacting with teammates the extended team (video editing partners) to create a top-quality product.

Skills and Qualifications

• Education: Bachelor’s or Master’s degree in Educational Tech, Instructional Design, Mass Communication, or Journalism. An MBA degree is highly desirable.
• Specialized knowledge: Instructional design, online learning, video-based learning, mobile learning  Other characteristics: team player, ability to work in a global, virtual team, Prior experience in a startup environment will be helpful, innovative, attention to detail, ability to grasp technical concepts and simplify them visually, and an inclination towards understanding academic content.
• Professional certification: Instructional design, video editing a plus
• Experience: At least 6 years work experience in a fast-paced, growth environment in a similar role

Characteristics

• Team player
• Ability to work in agile methodology
• Ability to grasp technical concepts and simplify them visually
• Strong written and verbal communication skills
• Innovative
• Attention to detail
• An inclination towards understanding academic content

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We work in a project based environment, so each project (research assignment) would not last for more than 3-4 weeks. Research assignments would primarily focus on B2B respondents/ prospects and the candidate will be required to call-up these respondents/prospects and convince them to participate in our research surveys further take them through the questionnaire and capture responses over the phone.

- Primarily will be involved in generating Leads over the phone with national and international respondents.

- Perform secondary research, and generate leads using various tools, directories and websites.