
We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
What are you going to do?
- Understand business use cases/user stores and develop test cases/scripts
- Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
- Participate in the review and analysis of business requirements, functional specifications and design documents
- Collaborate with project team members on development and customer needs
- Solid knowledge of QA testing methodologies, concepts, processes, and documentation
- Ability to automate at UI/API/Database level and apply the same in their testing
- Required knowledge of DB testing and API testing with tools like Postman etc, along with performance testing.
- Solid experience working with web-based user interfaces, and mobile applications.
- Dedication to product excellence and software testing best practices
- Flexibility and adaptability to a rapidly changing environment
- Creatively think outside the box to identify potential problems, and increase coverage for testing framework
You Need To Have
- 3+ years of relevant software testing experience
- Good in Test Plan, Estimation techniques and testing methodologies.
- Good in Requirement understanding and preparing requirement traceability matrix
- API testing with Postman and other similar tools
- Good in Selenium Scripts and framework designing
- Knowledge of scripting with any programming language is a plus.
- User interfaces testing, mobile applications testing of Android and iOS
- Load testing and performance testing with different tools like JMETER
- Knowledge of API documentation tools like Swagger etc.
- Should have experience using ReAssured with Debugging skills
- Basic Security testing tools knowledge is an add-on.
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.

About Quoality
About
Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Launched in 2021, we are a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.
Company video


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Job Title: Manual QA Engineer (Mobile & Web)
Location: Mumbai and Banglore
Experience: 2+ Years
Work Mode - 5 Days Work from Office
Employment Type: Full-time
About the Role
We are looking for a strong Manual Tester with deep technical understanding of the product domain and system architecture. This role is hands-on and focuses on end-to-end quality ownership across Mobile and Web applications. Interviews will emphasize practical testing expertise, system thinking, and problem-solving—not automation frameworks or coding exercises.
Key Responsibilities
- Perform thorough manual testing of Mobile (Android/iOS) and/or Web applications
- Analyze application behavior using tools like Android Studio, Xcode, and device/app logs
- Debug and investigate API failures, including response codes and error handling
- Validate backend workflows through database checks, cURL extraction, and Postman
- Understand and test end-to-end application flows, ensuring seamless interaction between frontend, backend, APIs, and databases
- Perform failure analysis and root-cause investigation, collaborating closely with developers
- Clearly document and communicate defects, impact, and test findings to engineering and product stakeholders
- Leverage AI tools to improve test coverage, efficiency, exploratory testing, and problem-solving within a manual testing setup
What We’re Looking For
- Strong experience in Mobile App and/or Web Application manual testing
- Solid understanding of backend architecture and how it connects to application workflows
- Excellent technical communication skills and ability to work cross-functionally
- Curious mindset with a willingness to adopt AI-driven tools to enhance testing outcomes
Nice to Have
- Experience testing complex, distributed systems
- Exposure to performance, security, or reliability testing (manual focus)
- Prior experience in fast-paced or product-driven environments
3 Mandatory Skills
- Manual Testing Expertise (Mobile/Web) – Hands-on experience with Android/iOS or Web apps, including log analysis and debugging
- Backend & API Understanding – API testing (Postman, cURL), DB validation, response code analysis, and root-cause investigation
- Strong Technical Communication – Ability to clearly articulate issues, impact, and test results to developers and stakeholders
Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency
Review Criteria
1. Must have 8–10 years of QA experience in B2B SaaS.
2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).
3. Must have strong hands-on manual testing experience (UI/UX + API testing).
4. Must be able to set up QA processes from scratch for SaaS products.
5. Must be proficient in test planning, writing test cases, and managing full QA cycles.
6. Must have strong knowledge of regression, smoke, and sanity testing.
7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.
Profile Overview:
We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.
Roles & Responsibilities:
1) Quality Strategy & Process Setup
- Create and follow the best QA practices for our hospitality SaaS products.
- Set up manual and automation testing systems from the ground up.
- Manage the full QA process — from understanding requirements to testing and final sign-off before release.
2) Team Leadership & Management
- Lead and support the QA team members in their day-to-day work.
- Organize training to help the team improve their skills.
- Manage team workload and assign tasks effectively across different projects.
3) Testing & Execution
- Read product and technical documents to plan testing.
- Write detailed test plans, test cases, and checklists.
- Manage all testing stages including regression, smoke, and sanity tests.
- Verify fixes and issues after updates go live.
4) Tool & Workflow Management (ClickUp)
- Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
- Define rules for bug severity and manage the bug tracking process.
5) Automation (Optional but Preferred)
- Automate repetitive tests like regression or smoke tests.
- Use tools such as Selenium, Cypress, or Playwright if possible.
6) Cross-Team Collaboration
- Work closely with Product Managers, Developers, and Support teams.
- Be the final checkpoint for product quality before release.
7) Reporting & Metrics
- Track QA performance — number of bugs, test coverage, and more.
- Share regular updates and reports with leadership.
Key Skills Needed:
- Experience leading QA teams and setting up QA processes.
- Strong knowledge of SaaS products and manual testing.
- Some experience with test automation tools is preferred.
- Comfortable using tools like ClickUp, JIRA, or similar.
- Good at problem-solving and attention to detail.
- Strong communication and teamwork skills.
Requirements:
- 8–10 years of overall QA experience in B2B SaaS companies.
- 3–5 years in a QA lead or manager role.
- Hands-on experience with manual testing, UI/UX testing, and API testing.
- Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
- Experience using project management tools like ClickUp or JIRA.
- Good written and spoken communication skills.
Software Tester with overall knowledge of testing lifecyle.
Good analytical skills
Preparing test scenarios and reports
Excellent communication skills.
Worked on selenium and test automation tools.
Client co-ordination, requirement understanding and mapping.
Job Title: QA Engineer
Location: Gurgaon (Onsite)
Joining: Immediate joiner Only
ISTQB Certified.
Experience: 2–4 years
Key Responsibilities
- Design, develop, and execute manual test cases for web and mobile applications.
- Perform API testing (REST/SOAP) using tools like Postman, Swagger, or similar.
- Write and execute complex SQL queries to validate data and ensure database integrity.
- Identify, report, and track defects; collaborate with developers for quick resolution.
- Review and analyze system specifications and requirements for creating effective test plans.
- Conduct regression, functional, integration, and system testing as part of release cycles.
- Document and maintain detailed test results, defect logs, and reports.
- Participate actively in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).
Must-Have Skills
- Strong hands-on experience in Manual Testing for web and mobile platforms.
- Solid experience in API Testing (REST / SOAP).
- Handson writing complex SQL queries.
- Strong knowledge and practical SQL skills for database validation.
- Good understanding of software development lifecycle (SDLC) and Agile methodologies.
- Strong analytical and troubleshooting skills.
Nice-to-Have
- Basic understanding of automation tools or frameworks (optional).
- Experience with JIRA or other bug tracking tools.
Other Details
- Employment Type: Full-time
- Work Mode: Onsite at Gurgaon
- Notice Period: Immediate joiners / candidates with notice period up to 7 -10 days Only
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
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Essential Skills |
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Role Description |
A fully hands on technical role where the SDeT is expected to work in a cross functional squad including Product Mgmt, Software Engineers, SDeTs, OPS/SRE and be responsible for understanding the feature requirements, understanding the platform architecture, functional flows, determine what test cases are relevant and implement the API/Service/UI automation.
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- BE Computer Science, MCA or equivalent
- Familiarity with Cloud security
- Hands on experience with AWS setup troubleshooting.
- Working knowledge of any messaging system [ Kafka prefer] , application server
client-server architecture , any DB (preferably, MongoDB )
- Good understanding of Protocols: http, https, FTP
- Experience over: Windows & Linux Operating systems [ more than user level] or Mac
- Basic knowledge of automation know-how [ API automation, Selenium Java]
- Test to fail mindset, Solid test strategy experience, well versed with QA processes.
- Hands on experience on Performance test angle.
- Should have worked on defining test cases for enterprise products [ prefer on cloud]
Experience:
- Min 4 year experience
- Not more than 10 year experience.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (11 AM to 7 PM).
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period
• Manual testing experience in Web and Mobile application
• Have worked in Agile projects
• Familiar with test documentation such as test plans, test cases, test matrices, check lists etc
• Familiar with smoke tests, regression testing, functionality, integration testing, defect logging
• Having experience of automation testing (Selenium / Appium etc) will be a major plus
• Able to work in a startup environment will be a major plus.










