We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
What are you going to do?
- Understand business use cases/user stores and develop test cases/scripts
- Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
- Participate in the review and analysis of business requirements, functional specifications and design documents
- Collaborate with project team members on development and customer needs
- Solid knowledge of QA testing methodologies, concepts, processes, and documentation
- Ability to automate at UI/API/Database level and apply the same in their testing
- Required knowledge of DB testing and API testing with tools like Postman etc, along with performance testing.
- Solid experience working with web-based user interfaces, and mobile applications.
- Dedication to product excellence and software testing best practices
- Flexibility and adaptability to a rapidly changing environment
- Creatively think outside the box to identify potential problems, and increase coverage for testing framework
You Need To Have
- 3+ years of relevant software testing experience
- Good in Test Plan, Estimation techniques and testing methodologies.
- Good in Requirement understanding and preparing requirement traceability matrix
- API testing with Postman and other similar tools
- Good in Selenium Scripts and framework designing
- Knowledge of scripting with any programming language is a plus.
- User interfaces testing, mobile applications testing of Android and iOS
- Load testing and performance testing with different tools like JMETER
- Knowledge of API documentation tools like Swagger etc.
- Should have experience using ReAssured with Debugging skills
- Basic Security testing tools knowledge is an add-on.
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
About Quoality
Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Launched in 2021, we are a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.
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Responsibilities:
- Assist with the execution of manual testing procedures to ensure the functionality, usability, and performance of software applications.
- Create and execute test cases based on project requirements and specifications.
- Document test results, defects, and issues encountered during testing.
- Work collaboratively with developers and other team members to troubleshoot and resolve issues.
- Participate in test plan and test case reviews to ensure thorough test coverage.
- Assist in the identification and implementation of process improvements to enhance the efficiency and effectiveness of the QA process.
- Support the QA team in various tasks and projects as needed.
Qualifications:
- Currently enrolled in a degree program in computer science, information technology, or related field.
- Strong interest in software testing and quality assurance.
- Basic understanding of software development lifecycle and testing methodologies.
- Excellent analytical and problem-solving skills.
- Detail-oriented with a high level of accuracy.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Familiarity with testing tools and technologies is a plus.
Preferred Qualifications:
- Previous internship or coursework in software testing or quality assurance.
- Experience with bug tracking and test management tools, such as JIRA or TestRail.
- Basic understanding of programming languages such as Java, Python, or C#.
- Knowledge of automated testing tools and frameworks.
Roles and responsibilities:
- Hands-on experience in developing scripts, designing test scenarios, test execution, monitoring, analyzing results, and reporting performance bottlenecks.
- Experience in setting up/designing load scenarios for various tests like load test, endurance test, stress test, etc.
- Expert level proficiency in Java and Javascript.
- Ability to work independently on project performance testing with minimal supervision.
- Provide technical input into planning efforts
- Create a technical testing strategy and technical scope
- Prepare, execute and monitor all testing activities
- Develop tools for the parsing of logs generated by the AUT
- Maintain test lab including the performance tools and the performance environment
- Analyze root causes of performance issues and provide corrective actions.
- Suggest new tools and techniques to improve testing efficiency.
- Assist in project planning, scheduling, budgeting and tracking activities.
- Provide support in project design, development and deployment activities.
- Review and recommend improvements to existing test procedures
- Identify and recommend NFR requirements for performance testing through analysis of product specifications and software requirements.
- Ensure that the testing environment is ready and available
- Good knowledge of 3-tier architecture, Application, and DB layer for a good understanding of test env.
- Able to understand the complex architecture of the product developed in various different technologies like .net, java.
Requirements:
- 2-4 years of relevant experience in performance test Experience with Jmeter, Load RoadRunner/Performance Center, Blazemeter or any other load testing tools.
- Master’s / Bachelor’s degree or equivalent.
- Experience in APM tools like Dynatrace, New Relic, AppDynamics.
- A logical engineer mindset with analytical thinking.
- Ability to work well with the development team to propose solutions and take on the performance issues
Develop testing strategy, test plan and test scenarios for new feature set in existing
applications and for new applications as well.
Perform Root Cause analysis for captured bugs
Prioritize and Categorize captured bugs
Develop, prioritize, and execute manual and automated regression test cases/scripts on
releases.
Track defects to closure and keep defect repository up to date
Contribute to Acceptance Criteria
Identify and create test data for sprint test demo
Create positive and negative tests for User Stories
Expected skill set (MUST HAVES):
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques
Solid knowledge of SDLC and STLC concepts, Functional Testing Fundamentals
Good Experience of working in an Agile environment and
Expected skill set (Good to have)
Experience working with defect management tools like JIRA
Well versed with all types of testing artifacts.
Education Background
A Bachelor degree, or equivalent, preferably in Software Engineering and Computer Science
ISTQB Certification preferred.
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
- Design appropriate test strategy and test cases
- Timely delivery of software projects, support incident fixes
- Effective communication of requirements, issues, reports on regular basis
- Proven experience in manual testing
- Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
- Experience specifying, establishing, and managing test environments and test data for Manual testing projects
- Ability to document and troubleshoot errors
- Experience in delivering software using Agile methods
- Expertise in using Jira
- Ability to analyze & maintain existing solutions
- Knowledge or experience in Selenium, Java, BDD Test Design
•Should be self-motivated and self-driven
•Ability to work with team members across the globe
•Excellent interpersonal and written communication skills
•Ability to define, implement and work to a schedule
•Good time management skills
Masters India is looking for fresh graduates, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the testing team to develop a comprehensive solution. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. There is significant opportunity for career progression at Masters India.
Key Responsibilities:
- Can write test cases for - Unit level, Functional and Integration testing, Load testing.
- Researches issues in order to identify root cause, documents and reproduces problems. Develop test plans and detailed test cases for new product functionality.
- Ability to handle multiple activities with changing priorities simultaneously and escalate risks.
- Competency to utilize Company software and willingness to learn new systems as necessary.
- Ability to work in a dynamic and Fast Paced Environment.
- Leadership quality and to be a self-starter and if required can work as an Individual contributor.
- Test Execution in all levels of testing including Functional Testing, Smoke Testing, Integration Testing, Regression Testing, Load Testing, System Testing etc.
- Bug Reporting on Bug Reporting tool like Bugzilla, JIRA, MANTIS or QC.
- Able to do exploratory and non functional testing as an when required.
- Effective defect tracking and reporting to improve communications and reduce delay.
- Knowledge of testing process deliverables.
- Should be proficient in using Google Docs (documents, spreadsheet, presentation) and Microsoft office suite.
- Can provide assurance for build releases to staging and production environments.
- Collaborates with quality assurance team and software development to resolve issues and enhance the application.
Required Skills:
- 0-2 years in field of Software Quality Assurance (finance domain), manual and mobile applications
- Knowledge on Automation and Security Testing.
- Excellent communication skills (written + verbal)
- Experience in preparing Test Cases and testing strategies .
- Experience in Bug Reporting and familiar with any Bug Reporting tool like Bugzilla, JIRA, MANTIS or QC.
- Knowledge of SDLC and STLC and Defect Tracking.
- Experience in API testing, XML, Web Services, SOAP and JSON.
- Experience in automated test tools- QTP or Selenium Web Driver.
- Experience on performance testing with good knowledge in Jmeter and LoadUI etc.
- Experience in testing web-based applications.
- Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
- Experience in testing Web Services
- Logging defects/bugs in the defect management tool
- Tracking the defects and retire them with appropriate test execution
- Good analytical and problem-solving skills
- Excellent written and verbal communication skills
Tools and Technologies:
- Should have strong knowledge and hands-on with SQL, Java, and Selenium
- Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
- Hands-on with any of the defect management tools like Jira/Bugzilla
- Knowledge of J-meter, Soap UI is a plus