Quality Assuarance Engineer

If you have an eye for detail, you love finding and reporting bugs, and you are good at communication, then we are definitely looking for you. All you have to do is make sure that our products, applications, and systems work as expected.

What are we looking for?

• Is an experienced(4+) Quality Assurance Tester
• Has worked on healthcare domain, specifically EHR
• Is well-versed with manual testing
• Is familiar with Agile frameworks and knows what regression testing is
• Is great at communication both written and oral
• Experience and exposure to automation testing would be a plus.
• Must have used JIRA/GitLab etc.. for bug management

What will you do at Digicorp?

• You will review and understand software requirement specifications.
• You will write test cases and release notes.
• You will be collaborating with the Product Manager to develop effective testing strategies and test plans.
• You will execute test cases (manual), analyze test results, and report bugs on JIRA.
• You will interact with a client for understanding issues and provide post-release support.

Manual Tester:

Mandatory Skills:

• Around 3-6 years experience in Manual testing complex applications
• Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
• Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
• Software lifecycle management skills: understand the application development tasks and plan testing

Job Description:

• Works with team to drive improvements in code quality via manual testing
• Works to develop and execute QA strategies to meet and exceed corporate quality goals
• Delivers on capabilities for the product suite automation strategy
• Develops manual and automated test cases and configurations needed to meet testing of business requirements
• Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing 
• Generates test data to support the requirements and test case for various test phases
• Building and maintenance of quality standards as well as enforcing technical and testing standards
• Creates logs to document testing phases and defects
• Monitors and tracks resolution of defects and takes part in daily standup 
• Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status
• Identifies opportunities to adopt innovative testing technologies and techniques
• Looks beyond the obvious for continuous improvement opportunities

Qualification and Experience Requirements: 

• Bachelor’s Degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience required
• 3+ years of experience in Technology, with an emphasis on QA, and proven ability in writing test cases, running functional or performance tests, and managing defects
• Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues
• Proficiency in written and spoken English
• Solid knowledge of QA methodologies, SDLC and STLC
• Working knowledge of test management software like Jira
• Strong in analytical skills and should be a team player
• Competent in executing test cases and passionate about quality
• Ability to handle conflict effectively

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.

Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)

Experience - 5 to 11 year

Job Description :

Roots Innovation Labs is looking for a Test Engineer/ Software Delivery Lead with expertise in Selenium WebDriver for Creating Basic Test Cases. Managing and Tracking the projects for any given engagement

Roles and responsibilities :

1)Identifying customer needs and overseeing service delivery within the business context

2) Reviewing software requirements and preparing test scenarios.
3) Test case execution for functional, performance and load testing

Lead, guide, and monitor the analysis, design, implementation, and execution of the test cases, test procedures, and test suites..
4)Interacting with clients to understand product requirements.
5)Participating in design reviews and providing input on requirements, product design, and potential problems.
6)Planning, Executing, Managing, and Tracking the projects for any given engagement.
7)Building up and leading the Teams to the success of the project.
8)Leading and ensuring the project team's processes and tasks are carried out efficiently.

Required Education/Experience/Skills:

• A Bachelor's degree in Computer Science or related field.

• Up-to-date knowledge of software test design and testing methodologies.

• Working knowledge of test techniques and compatibility with various software programs.

• Working knowledge of programming.

• Excellent communication and critical thinking skills.

• Good organizational skills and detail-oriented mindset

• We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.

•  Bachelors / Masters in Computer Science
•  Excellent communication and presentation skills
•  The candidate should also have knowledge of the industry and ability to work under pressure
•  An indefatigable person with high self-esteem and perspicacious nature is that kind of person
•  who will thrive in this role

• Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
• Must have test plan, strategy, cases development experience.
• Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
• Must know to prioritize work items based on the business need
• Knows how to handle tough timelines situations and not compromise quality.
• Must have experience in product management methodology such as agilenon-process oriented environment
• Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
• Analyzing the requirements from clients
• Analyzing and executing Test Cases
• Run Re-Tests and Regression Tests.
• Develop & Run Release Tests

What you need to have: 

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor

A Software Testing Engineer is required to fully test the product or system to ensure it functions properly and meets the business needs. The job responsibilities include:

Role and Responsibilities

• Responsible for creating and executing tests to verify that software runs properly and without defects on each platform requested and to handle test procedures efficiently to result in extreme product stability, product usability and performance.
• Responsible for creating test plans and test cases.
• Understanding how a feature is implemented to develop test cases for the functionality, performance, stress, and fault conditions.
• Responsible for reviewing and analyzing project documentation to ensure product testability.
• Responsible for providing detailed testing status.

Skills  Required: 

• Should have experience in creating Test Plans, Test scripts, Test cases.
•  Knowledge in Selenium web drivers is mandatory. They should be able to write the scripts and run them in Selenium.
• Should have good experience in SQL databases.
• Good knowledge on System and Integration Test Cases.
• Good knowledge on System and Integration Testing.
• Able to write Test Scenarios.
• Able to Test the application independently.
• Hands on experience in UI testing 

Qualifications:

• B.Tech (Computer Science)