Quality Analyst

Job Title: Sr. / Quality Assurance Engineer – LOS/LMS

Location: Mumbai (Chembur)

Company: KreditVenture

CTC: Up to ₹8.5 LPA

Working Mode: Full-Time

Experience Required: 3–5 Years

Preference: Immediate Joiners or Candidates Serving Notice

Company Overview:

KreditVenture is a growing financial technology company focused on delivering innovative lending solutions. The organization develops and manages digital platforms for Loan Origination (LOS) and Loan Management Systems (LMS), targeting products such as Loan Against Property (LAP) and Commercial Vehicle Loans.

Job Summary:

We are looking for a Quality Assurance Engineer with experience in Loan Origination Systems (LOS) and Loan Management Systems (LMS) to test and ensure high-quality software delivery across the lending lifecycle. The ideal candidate will have hands-on experience in functional testing, especially in financial services or lending platforms, and will ensure systems comply with regulatory standards and business needs.

Key Responsibilities:

Functional Testing

• Design and execute test cases for LOS and LMS functionalities
• Perform end-to-end testing of loan lifecycle: application → underwriting → disbursement → servicing → closure
• Validate calculations for interest rates, EMIs, fees, and schedules

Test Case Development & Execution

• Develop test scripts/scenarios for LAP and CV loans
• Execute and maintain manual and regression tests

Defect Tracking

• Log, track, and retest bugs using tools like JIRA or Bugzilla
• Collaborate with developers to ensure resolution and closure of defects

Stakeholder Collaboration

• Work with Business Analysts, Developers, and Product Managers
• Participate in sprint planning and requirement reviews

Compliance Testing

• Ensure system compliance with financial regulations, disclosures, and reporting standards

Reporting & Documentation

• Prepare test reports, defect logs, test coverage, and documentation for knowledge sharing

UAT Support

• Assist in User Acceptance Testing (UAT) and help validate business readiness

Required Skills & Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Finance, or equivalent

Experience:

• 3–5 years of experience in functional testing, especially in lending/loan systems
• Strong knowledge of Loan Against Property (LAP) and Commercial Vehicle Loans

Technical Skills:

• Hands-on experience with testing tools: JIRA, TestRail, Selenium, HP ALM, QTest
• Working knowledge of SQL for database validation
• Understanding of LOS/LMS architecture and APIs

Testing Methodologies:

• Strong experience with Functional, Regression, Integration, and UAT Testing
• Familiarity with Agile/Scrum and SDLC best practices

Soft Skills:

• Strong attention to detail, communication, and time management
• Collaborative team player with problem-solving mindset

Preferred Certifications (Optional):

• ISTQB or equivalent testing certifications
• Certifications in finance, banking, or loan platforms are a plus

Why Join KreditVenture?

• Join a mission-driven company focused on financial inclusion and innovation
• Work on cutting-edge digital lending platforms with real-world impact
• Career growth and professional development opportunities

Key Responsibilities:

• Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
• Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
• Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
• Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
• Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
• Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
• Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

As a software tester, you'll be involved in the quality assurance stage of software development and deployment. You'll conduct automated and manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users. Your role is integral to the creation of software systems and technical products. You'll need to be familiar, or become familiar with, programming and using coding languages.

Responsibilities:

• Extensively working on Manual Testing/API Testing/Functional or UI Testing.
• Develop test strategies and test plans for projects.
• Participate in developing and reviewing the test policies for the organization.
• Defining the scope of testing within the context of every release and every software testing level or cycle.
• The use of resources in an effective way and managing the resources for software testing.
• Applying the appropriate test measurement and metrics for the software product and testing team.
• Designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness and defects to the production team.

Requirements:

• Minimum 6 years-10 years of related work experience in API and Functionality testing preferably in the Payments domain.
• Ability to work in a high-performance environment.
• Must be a Graduate in B. E/BSC. IT/BCA or Equivalent.

Functional: Manual Functional Testing of Web and Mobile Applications, Writing Test Cases, Regression Testing, Data Verification, GIT & JIRA, Basic Automation Testing,
Testing feeds - Understanding of JSON and XML structures, Testing tools like Postman, Swagger & Charles Proxy, Browser Development Tools,GIT & JIRA.

Position description: 2+ years of hands on experience in testing.

Primary Responsibilities:

• To work closely with software developers and product planners to understand more about what the product is for, its key features and the intended audience
• Required to carry out a mix of key functional and non-functional tests such as Sanity, Regression, Load, Security and Deployment
• Required to plan test cases in consultation with the stake holders
• Required to document all bugs and findings of these tests and ensuring they are addressed

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

• We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.

•  Bachelors / Masters in Computer Science
•  Excellent communication and presentation skills
•  The candidate should also have knowledge of the industry and ability to work under pressure
•  An indefatigable person with high self-esteem and perspicacious nature is that kind of person
•  who will thrive in this role

• Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
• Must have test plan, strategy, cases development experience.
• Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
• Must know to prioritize work items based on the business need
• Knows how to handle tough timelines situations and not compromise quality.
• Must have experience in product management methodology such as agilenon-process oriented environment
• Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
• Analyzing the requirements from clients
• Analyzing and executing Test Cases
• Run Re-Tests and Regression Tests.
• Develop & Run Release Tests

What you need to have: 

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.

• 3+ years demonstrated experience in the Testing Web & mobile applications.
• 1+ Years of experience in Js based Web application testing. (Like: Angular Js, Vue Js, react js)
• Create and maintain API-based automation test scripts using tools like J meter, SoapUI or Postman
• API Automation using Soap UI/Rest assured / Postman (Mandatory)
• Create and maintain API specific test plans
• Conducting Performance and Load tests on the API's and provide detailed report and analysis on metrics like Breakage point etc.
• Participate in creating and clarifying User Stories, and in planning Sprints.
• Maintaining all the testing artefacts in SharePoint.
• Updating test management tools (JIRA / Bugzilla etc) so that the current status of the project can be known at any time by stakeholders.
• Issue tracking, analysis and reporting.
• Excellent verbal and written communication skills.