QA Engineer

About us:

Hiver offers teams the simplest way to provide outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. 

At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. 

Opportunity:

We are looking for a QA Engineer whose key goals would be to drive software quality and reduce risks in our releases. This would involve doing both functional tests as well as building the automated tests for our CI systems. Expect lots of challenges and high levels of ownership and autonomy. Come up with testing procedures to validate functional, system, and performance requirements for new features Ensuring the quality of releases for the features by running the test cases and reporting them Write and maintain automated test suites for functional and performance testing Keep the manual test cases updatedParticipate in the product feature design and specification with Product Managers, UX engineers, and developers

What We are looking for?

• 2+ years of total experience in a QA role.
• Should be able to write quality test cases on the problem statement.
• 1+ years of experience in QA automation with any of the Selenium, Playwright or Webdriver.io etc.
• Knowledge of at least one high-level programming language like Python, Javascript, Java etc.
• Hands-on experience with Code version control systems like Git.
• Work with the Customer Support team to reproduce customer problems and provide solutions to customers.

Good to have skills?

• Experience with RESTful API testing tools like Postman and performance testing tools like JMeter.
• Hands-on experience with Build and Continuous Integration (CI) systems like Jenkins.
• Experience working with Linux/Unix platforms and security aspects of testing is a plus.

We are looking for a QA professional with a 6 Month - 1 year of experience in testing both Web and Mobile applications within a business context.

The ideal candidate should possess strong attention to detail, excellent English communication skills for client interaction, and proficiency in requirements analysis, validation, and test case creation.

check details & Apply here: https://prishusoft.com/jobs/jr-qa-engineer

Responsibilities and Duties:

• In the position of Quality Assurance Engineer, you'll hold a vital responsibility in guaranteeing product quality through the planning and execution of product testing, alongside ensuring adherence to process and product standards.

Key responsibilities include:

• Thoroughly grasping project requirements.
• Creating detailed test plans and cases aligned with project specifications
• Implementing test plans and documenting cases
• Keeping records of completed testing tasks
• Coordinating with developers and clients for clear test result comprehension
• Contributing best practices for improved software quality
• Promoting efficient teamwork

Qualifications and Skills:

The ideal candidate will have the following qualifications and attributes:

• Robust analytical skills
• Exceptional English communication abilities
• Positive attitude and proactive approach
• Quick learning capabilities
• Demonstrated teamwork effectiveness

A Day in the Life:

• Collaborate with developers and product managers to understand feature requirements.
• Review feature specifications and design detailed test cases.
• Perform manual tests on payment gateway systems, including transaction flows and API validations.
• Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
• Conduct regression testing to ensure system stability after updates.
• Participate in team discussions to troubleshoot and resolve issues.
• Document test results and prepare for upcoming sprint activities.

Key Qualifications and Skills:

• 5 - 7 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
• Strong knowledge of payment processing.
• Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
• Proficiency in SQL for database validation (transaction logs, ledger entries).
• Hands-on experience with JMeter, Postman, Selenium, or similar tools.
• Knowledge of blockchain-based payouts (optional but a plus).

Key Responsibilities:

1. Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
2. Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
3. Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
4. Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
5. Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
6. Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
7. Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.

• Review and analyze system specifications
• Collaborate with QA engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• mobile testing android and ios is must.
• automation testing on  apium and selenium or jira is recomended

As a Software QA +  Support engineer , you will be responsible for the test planning as well as writing and executing functional and non-functional test cases for sprints and releases. You will be a part of an Agile development team and would have full access to the complete development life cycle including opportunity to shape requirements. You will also be responsible to work with customers to help debug issues. We are looking for a relevant experience of about 5 years.

Requirements

• Strong knowledge of QA methodology and tools. Ability to translate use cases and/or technical specifications into test cases.
• Experience working directly with customers and/or clients to debug issues or provide resolutions
• Ensures creation of test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets.
• Reviews requirements specifications for testability and verifying/ensuring traceability of testing to requirements and vice versa
• Possess a detailed understanding of the requirements elicitation, analysis, and specification process including user requirement specifications and functional specifications for larger, complex applications.
• Experience working with project management tools like Azure DevOps or JIRA is preferred.
• Good Verbal and Written communication skills to communicate quality cross-functionally and with customers in formal and informal settings.

OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points.

To know more about OnScreen, please visit https://www.onscreen.us/

We are looking for lifelong learners who are not afraid to experiment and want to be an integral part of the team. If this sounds like a place where you would want to work, please apply. 

QA Engineer

You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product,  Operations and Business groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Position Overview

• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• You will promote QA productivity through automation, tools, and other best practices.
• You will promote a culture of quality throughout the organization.

Basic Qualifications

• 3+ year of experience working as a Quality Assurance Engineer
• Experience in manual testing across android app, mobile web and desktop applications
• Bachelor's Degree
• Expertise in test methodologies and test processes.
• Ability to understand technical specifications and generate test cases from them
• Good in communicating with developers and technical leaders, even if they are remote.
• Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
• Shows creativity and initiative to improve product coverage and effectiveness.
• Should be able to generate test reports and dashboards for management communication.

• 2+ yrs experience with manual testing on mobile (automation testing is an advantage) 
• Manual testing experience in testing for Android & iOS is MUST
• JIRA or other bug tracking tool experience 
• The QA Analyst will be expected to complete manual testing on both iOS and Android devices, be able to enter findings into Jira, and follow up on defects discovered
• PRD Reviews, Test Case coverage and Execution, able to handle End to End Application testing and release process.
• API testing experience and Basic SQL knowledge
• ADB commands, Android Studio, Xcode, Understanding Logs, SDK’s.
• Work as part of cross functional, passionate agile project teams to ensure quality is maintained.                                                                                                                Good To Have Skills :
  • Experience in setting up automation testing infrastructure & writing automation testing scripts for Android, iOS & APIs
  • Work on Automation framework
  • Work on continuous integration tools
  • Hands on experience with Appium