QA Engineer

About Us:

At Vahan, we are building India’s first AI powered recruitment marketplace for India’s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India’s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Bharti Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook. Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country.

Our vision is ambitious: to become the go-to platform for blue-collar professionals worldwide, empowering them with not just earning opportunities but also the tools, benefits, and support they need to thrive. We aim to impact over a billion lives worldwide, creating a future where everyone has access to economic prosperity. If our vision excites you, Vahan might just be your next adventure. We’re on the hunt for driven individuals who love tackling big challenges. If this sounds like your kind of journey, dive into the details and see where you can make your mark.

What you will be doing:

• Architect and Implement Data Infrastructure: Design, build, and maintain robust and scalable data pipelines and a data warehouse/lake solution using open-source and cloud-based technologies, optimized for both high-frequency small file and large file data ingestion, and real-time data streams. This includes implementing efficient mechanisms for handling high volumes of data arriving at frequent intervals.
• Develop and Optimize Data Processes: Create custom tools, primarily using Python, for data validation, processing, analysis, and automation. Continuously improve ETL/ELT processes for efficiency, reliability, and scalability. This includes building processes to bridge gaps between different databases and data sources, ensuring data consistency and accessibility. This also includes processing and integrating data from streaming sources.
• Lead and Mentor: Collaborate with product, engineering, and business teams to understand data requirements and provide data-driven solutions. Mentor and guide junior data engineers (as the team grows) and foster a culture of data excellence.
• Data Quality and Governance: Proactively identify and address data quality issues. Implement and maintain robust data quality monitoring, alerting, and measurement systems to ensure the accuracy, completeness, and consistency of our data assets. Implement and enforce data governance and security best practices, taking proactive ownership.
• Research: Research and adapt newer technologies to suit the requirements.

You will thrive in this role if you:

• Are a Hands-On Technical Leader: You possess deep technical expertise in data engineering and are comfortable leading by example, diving into code, and setting technical direction.
• Are a Startup-Minded Problem Solver: You thrive in a fast-paced, dynamic environment, are comfortable with ambiguity, and are eager to build from the ground up. You proactively identify and address challenges.
• Are a Collaborative Communicator: You can effectively communicate complex technical concepts to both technical and non-technical audiences and build strong relationships with stakeholders.
• Are a Strategic Thinker: You can think ahead and architect long lasting systems.

At Vahan, you’ll have the opportunity to make a real impact in a sector that touches millions of lives. We’re committed to not only advancing the livelihoods of our workforce but also in taking care of the people who make this mission possible. Here’s what we offer:

• Unlimited PTO: Trust and flexibility to manage your time in the way that works best for you.
• Comprehensive Medical Insurance: We’ve got you covered with plans designed to support you and your loved ones.
• Monthly Wellness Leaves: Regular time off to recharge and focus on what matters most.
• Competitive Pay: Your contributions are recognized and rewarded with a compensation package that reflects your impact.

Join us, and be part of something bigger—where your work drives real, positive change in the world.

Join as a crucial member of Fresh Prints’ Finance Team (Remote Working)

Fresh Prints is an NYC-based custom apparel company. We are one of the fastest-growing brands in the US with over 60% growth rate in the last decade. Our people are a critical factor in helping us achieve this growth.

We are looking for amazing people who would love to have international exposure and are interested in working for a popular New York-based company. We need a focused team player who has excellent communication skills and attention to detail. You’ll learn tons about a lot of different aspects of finance. And for the right person, this role offers an uncapped opportunity.

Description of the Role

As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments of over $40 million a year in revenue. 

On a day-to-day basis, this means:

• Following up with customers on open and overdue invoices
• Handle case escalations and complex invoices
• Coordinating with Universities, Student organizations, and companies on invoice payments
• Tracking and reporting on overall collections metrics
• Applying check and Venmo payments to invoices
• Taking card payments over the phone
• Applying discounts and refunds to invoices
• The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value

Requirements

• 3+ years of experience in the Finance/Collections/Accounts Receivable field
• Excellent communication skills and proficiency in English are a must
• Customer centric
• Good problem-solving skills

Personal Attributes

• Proactive: You believe it’s always on you to make sure anything you do is a success.
• In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone.
• Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go.
• Open to change: You’re inspired by the endless ways in which everything we do can always be improved.
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.
• Super attentive to detail: You have an eagle’s eye for detail and can catch any mistake within seconds.

Compensation & Benefits

• Competitive annual salary
• Health Insurance
• Learning opportunities 
• Working in a great culture

Details

• This is a WFH role
• Hours are Monday - Friday, 8:00 AM to 5 PM (EST)

At the end of the day, we’re confident that you’ll love this role because we’ll train you, set goals, and then give you the keys. You’ll be held directly responsible for driving results, the way you were for your own business. And you’ll do that surrounded by a team of incredibly talented, dedicated, and ambitious people who’ll challenge you to grow every day.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Responsibilities

Researches, develops and maintains machine learning and statistical models for

business requirements

Work across the spectrum of statistical modelling including supervised,

unsupervised, & deep learning techniques to apply the right level of solution to

the right problem Coordinate with different functional teams to monitor outcomes and refine/

improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation

Identify unexplored data opportunities for the business to unlock and maximize

the potential of digital data within the organization

Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data

Qualifications

3+ years of experience solving complex business problems using machine

learning.

Fluency in programming languages such as Python, NLP and Bert, is a must

Strong analytical and critical thinking skills

Experience in building production quality models using state-of-the-art technologies 

Familiarity with databases .

desirable Ability to collaborate on projects and work independently when required.

Previous experience in Fintech/payments domain is a bonus

You should have Bachelor’s or Master’s degree in Computer Science, Statistics

or Mathematics or another quantitative field from a top tier Institute

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

About us :

BharatPe was co-founded by Ashneer Grover and Shashvat Nakrani in 2018 with the vision to make financial inclusion a reality for Indian merchants.

BharatPe launched India's first UPI interoperable QR code, first ZERO MDR payment acceptance service, and first UPI payment backed merchant cash advance service.

In 2020, post-Covid, BharatPe also launched India's only ZERO MDR card acceptance terminals - BharatSwipe. Currently serving over 50 lakh merchants across 35 cities, the company has grown business 30x in 2019 and is a leader in UPI offline transactions, having processed 5 crore+ UPI transactions a month (annualized TPV of US$ 5+ Bn).

INVESTORS :

- The company's list of marquee investors includes Beenext, Sequoia, SteadView Capital, Ribbit Capital, Coatue Management LLC, Insight Partners, and Amplo.The company has already facilitated disbursement of over Rs. 500 crores to its merchants since launch.

- Total Funding : $283.5M

- Latest Funding : Series D

- Why Join BharatPe ?

- Quality of work : Our current tech setup is serving us well for now. But, at our pace of growth, we know we will outgrow it soon. So, we are rebuilding our tech stack from scratch. Be it infrastructure as code, containerization and orchestration, event driven microservices, stream processing, or intrusion kill chain, we have a clear roadmap as well as prior experience of building modern state-of-the-art technology architecture. This is an excellent opportunity to build a world class tech setup from scratch and take it to scale.

- High operating freedom : We believe in ownership and accountability rather than command and control. Our teams are structurally empowered to operate with a lot of freedom, with effective mechanisms built within the teams to help with sound yet quick decision making.

- Experimentation and risk taking is encouraged to achieve ambitious goals.

- Competitive compensation.

- Cash and high growth equity.

- We pay good cash and our equity is growing at a very fast pace.

- We have a good team, proven business, and ample capital. Thus, the downside risk is low and upside potential is high.

- We are accelerating full throttle.

- This is the best stage to join a startup.

- Positive culture.

- We believe new ideas can come from everywhere, so we are always on the lookout. Instead of carrot and stick approach, we appeal to internal motivation to excel.

- We are strong team players - we build on each other's strengths and have each other's back in failures.

Requirements :

- Innovative and self-motivated with passion to develop complex and scalable applications.

- 2-5 years of experience in software development with strong focus on algorithms and data structures.

- Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate.

- Work experience with Relational databases is required (Primarily MySQL).

- Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.

- Strong Analytical and Problem Solving Skills.

- B Tech/BCA from IIT or BE in computer science from a top REC/NIT.