QA Automation/ SDET (Selenium, Playwright)

About the Company

MyOperator is a Business AI Operator and category leader that brings WhatsApp, voice calls, and AI-powered chat & voice bots together into one unified business communication platform.

Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster customer responses, higher resolution rates, and scalable engagement without increasing headcount.

Role Overview

We are looking for a high-ownership Operations Intern who wants hands-on exposure to backend operations at a fast-growing AI SaaS company. This is not a shadow internship you will work on real operational responsibilities and will be considered for full-time opportunity upon successful completion of the internship. The tenure of internship will be of 6 months at Noida Sec 2

Key Responsibilities

• Support coordination with telecom operators and data center partners
• Assist in vendor management and asset tracking
• Handle operational requests and queries through the ticketing system
• Support basic troubleshooting of assets and infrastructure (with guidance)
• Assist with day-to-day administrative and backend operations
• Ensure smooth execution of operational processes in a fast-paced environment

Who Should Apply

• Graduates (BBA preferred; B.Com / BA / BSc are welcome)
• 0–1 year of experience or strong internship exposure in operations
• Strong communication and coordination skills
• Comfortable working with MS Excel, Word, and PowerPoint
• Willingness to learn technical and operational systems
• Ability to take ownership and work independently

What You Get

• Hands-on exposure to AI SaaS, telecom, and infrastructure operations
• A steep learning curve with direct interaction with cross-functional teams
• Laptop reimbursement

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

·      7+ years of professional experience in front-end development.

·      5+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)

·      Strong understanding of JavaScript (ES6+), HTML5, and CSS3.

·      Experience with RESTful APIs, GraphQL, and WebSocket integration.

·      Proficiency in modern build tools (Webpack, Vite, Babel, etc.).

·      Expertise in state management libraries (Redux, MobX) and React Query.

·      Solid understanding of UI/UX principles and responsive design.

·      Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).

·      Familiarity with modern CI/CD pipelines and version control tools (Git).

1. Manage and support LAN/WAN infrastructure including routers, switches, firewalls, and load balancers.

2. Monitor network performance and ensure system availability and reliability.

3. Troubleshoot network issues and outages.

4. Implement security tools, policies, and procedures.

5. Maintain documentation of configurations, diagrams, and procedures.

1. Strong hands-on experience with Cisco, Juniper, or similar network equipment.

2. Familiarity with network monitoring tools (e.g.. SolarWinds, Wireshark).

3. Basic understanding of firewall and VPN configurations.

4. CCNA or equivalent certification preferred.

Front-End Developer Job Description

We are looking for programmers with a keen eye for design for the position of a frontend developer. Front-end developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency, and maintaining brand consistency across all web pages, among other duties. Front-end developers are required to work in teams alongside product managers, back-end developers and graphic designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Front-End Developer Responsibilities:

Determining and creating scalable structure and design of web pages.

Building and maintaining reusable code for future use.

Ensuring web design is optimized for smartphones.

Optimizing web pages for maximum speed and scalability.

Actively participate in design and code reviews to build robust applications

and prototypes

Striking a balance between functional and aesthetic design.

Troubleshooting and debugging existing applications.

Following standard predefined design guidelines.

Delivering assigned tasks on time.

Front-End Developer Requirements:

Proficiency in HTML, CSS, and JavaScript. And knowledge of JavaScript frameworks such as ReactJS, and VueJS.

Knowledge of typescript, es-lint, webpack and bundling of applications.

Familiarity with CSS frameworks such as CSS, less.

Experience with responsive and adaptive design.

Degree in B. Sc (IT or CS), BCA, MCA, MSc, BE, ME

Knowledge of agile development methodology.

Good problem-solving and interpersonal skills.

Excellent verbal communication skills.

Job Title: Odoo Developer

Department: Software development

Location: Bangalore

India As an Odoo developer, you will work together with your technical colleagues, a project manager and functional analysts. You will be building, integrating and maintaining Odoo implementations for our customers.

What we Offer:

● Interesting digital Odoo projects for the biggest Odoo partner in Europe! ●

A long term collaboration in a stable and fast growing company with open culture

● A lot of fun and great colleagues!

Role Responsibilities:

● Analyze business requirements

● Develop and customize Odoo modules

● Integrate Odoo with 3rd Party systems

● Troubleshooting

● Share ideas on how to continuously improve the system and way of working

Requirements:

The desired candidate should have below skills:

● Working knowledge of Python with the Odoo-framework (minimum 4 years experience)

● Should be familiar with the latest versions of Odoo.

● Have experience with Object Oriented programming.

● Have knowledge of PostgreSQL.

● Should have experience with Python unit testing.

● Have experience with setup of interfaces between different systems using API’s.

● Should be familiar with Agile and Scrum methodology.

● Have experience with collaboration tools like Git, Buildout, Jira, Confluence, etc

● Have experience with Linux (Ubuntu)

● Experience with other frameworks of Python is a plus.

● Front-end experience (Javascript, CSS, HTML) is a plus. Non-technical requirements:

● You are available to join us in our Bangalore office from Day 1.

● You have strong communication skills.

● You have strong analytical skills.

● You are customer friendly and service minded.

● You are social, flexible, assertive and have a dynamic mindset.

● You are a teamplayer, but can also work independently.

About Eastvantage:

At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years. We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story! 

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience
• Developing ideas for new programs, products, or features by monitoring industry developments and trends
• Recording data and reporting it to proper parties, such as clients or

  • leadership

• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members
• Taking lead on projects, as

• Build pixel-perfect UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.

• 1- 3 years as a professional software developer.
• Experience with React, React Native and Redux
• Experience with at least one native mobile platform (bonus points if you moved to React Native from iOS or Android development).
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax. Knowledge in TypeScript is a plus point.
• Knowledge of functional and object-oriented programming.
• Familiarity with native build tools, like Xcode & Android Studio.
• Understanding of REST APIs, the document request model, and offline storage.