Roles and responsibilities
- Develop well-designed performant and scalable applications and microservices
- Writing reusable, testable, and efficient code aligning to software development best practices
- Integrate data storage solutions including databases, key-value stores, blob stores, etc.
- Build integrations with 3rd party applications through apis’ to ingest and process data
- Develop state-of-the-art analytics tools to support diverse tasks ranging from ad hoc analysis to production-grade pipelines and workflows for customer applications
- Ensure security and data protection aspects within the applications
- Partner with Data Scientists and Analytics Engineers to improve the performance and reliability of advanced algorithms
- Ensure high performance and availability of distributed systems and applications
- Interact directly with client project team members and operational staff to support live customer deployments and production issues
- 4+ years of experience in developing applications using python and related technologies.
- Familiarity in data ingestion and processing libraries in python.
- Thorough understanding of REST and GRPC technologies.
- Experience in using ORM (Object Relational Mapper) libraries for data access.
- Experiencing in developing and hosting APIs and integration with external applications.
- Experience in building data models and repositories using relational and NoSql databases.
- Knowledge of JIRA, Bitbucket and agile methodologies.
- Good to have knowledge of AWS services like Lambda, dynamodb, kinesis and others.
- Understanding of fundamental design principles behind a scalable application
- Familiarity with event-driven programming
- Strong unit test and debugging skills
- Affinity for learning and applying new technologies and solving new problems
- Effective organizational skills with strong attention to detail
- Experience in working with docker is a plus
- Comfortable in working with Unix/Linux environment
- Strong communication skills — both written and verbal

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JOB DETAILS:
* Job Title: Java Lead-Java, MS, Kafka-TVM - Java (Core & Enterprise), Spring/Micronaut, Kafka
* Industry: Global Digital Transformation Solutions Provider
* Salary: Best in Industry
* Experience: 9 to 12 years
* Location: Trivandrum, Thiruvananthapuram
Job Description
Experience
- 9+ years of experience in Java-based backend application development
- Proven experience building and maintaining enterprise-grade, scalable applications
- Hands-on experience working with microservices and event-driven architectures
- Experience working in Agile and DevOps-driven development environments
Mandatory Skills
- Advanced proficiency in core Java and enterprise Java concepts
- Strong hands-on experience with Spring Framework and/or Micronaut for building scalable backend applications
- Strong expertise in SQL, including database design, query optimization, and performance tuning
- Hands-on experience with PostgreSQL or other relational database management systems
- Strong experience with Kafka or similar event-driven messaging and streaming platforms
- Practical knowledge of CI/CD pipelines using GitLab
- Experience with Jenkins for build automation and deployment processes
- Strong understanding of GitLab for source code management and DevOps workflows
Responsibilities
- Design, develop, and maintain robust, scalable, and high-performance backend solutions
- Develop and deploy microservices using Spring or Micronaut frameworks
- Implement and integrate event-driven systems using Kafka
- Optimize SQL queries and manage PostgreSQL databases for performance and reliability
- Build, implement, and maintain CI/CD pipelines using GitLab and Jenkins
- Collaborate with cross-functional teams including product, QA, and DevOps to deliver high-quality software solutions
- Ensure code quality through best practices, reviews, and automated testing
Good-to-Have Skills
- Strong problem-solving and analytical abilities
- Experience working with Agile development methodologies such as Scrum or Kanban
- Exposure to cloud platforms such as AWS, Azure, or GCP
- Familiarity with containerization and orchestration tools such as Docker or Kubernetes
Skills: java, spring boot, kafka development, cicd, postgresql, gitlab
Must-Haves
Java Backend (9+ years), Spring Framework/Micronaut, SQL/PostgreSQL, Kafka, CI/CD (GitLab/Jenkins)
Advanced proficiency in core Java and enterprise Java concepts
Strong hands-oacn experience with Spring Framework and/or Micronaut for building scalable backend applications
Strong expertise in SQL, including database design, query optimization, and performance tuning
Hands-on experience with PostgreSQL or other relational database management systems
Strong experience with Kafka or similar event-driven messaging and streaming platforms
Practical knowledge of CI/CD pipelines using GitLab
Experience with Jenkins for build automation and deployment processes
Strong understanding of GitLab for source code management and DevOps workflows
*******
Notice period - 0 to 15 days only
Job stability is mandatory
Location: only Trivandrum
F2F Interview on 21st Feb 2026
Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
• Bachelor’s degree in Computer Science or IT related field
• 4-6 years of experience working across different product domains in a product development/engineering role
• Good communication skills necessary to manage business requests and work with different teams across differ-
ent geographies and time-zones; experience working with remote and distributed teams will be an added ad-
vantage
• Hands-on working knowledge and experience is requiredin:
a. JavaScript, Typescript, NodeJS (Express, NestJs, etc.)
b. Experience working in GCP or AWS or Azure
c. Experience working in Containers & Unix Platforms
d. Relational Databases (PostgreSQL, MySQL, SQL, etc.)
e. Agile Methodologies (Scrum, TDD, BDD, etc.)
f. Understanding of Microservices Architecture, Domain Driver Design, Test Driven Development and
Secure Design patterns and architecture is a must
g. Data Structures and Algorithms using Javascript, Typescriptand/or other Programing Languages
h. Strong organizational skills
i. Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience with several of the following tools/technologies is desirable:
a. GIT (Bit Bucket, Gitlab, etc.), Jira, Gradle, Maven, Jenkins, SharePoint, Eclipse/IntelliJ.
b. Design Patterns and implementing the Design Patterns
c. Development of Complex Application and System Architectures
d. NoSQL Databases (Redis, Mongo, etc.)
e. Full stack development
f. Experience working with CI/CD pipelines with for example GitHub Actions.
• Knowledge of the following technologies is a plus:
a. Other Programming Languages (Java, Python, etc.)
b. Continuous Integration and Continuous Delivery Tools like Jenkins, Git, etc.
c. Secure Development based on OWASP standards
Experience of a minimum of 1 year in C#.NET, .NET Core, ASP.NET, MVC, HTML, CSS, JavaScript programming
Experience with SOAP and REST web services from a client perspective WCF/Web API
Experience with ADO.NET for Microsoft SQL Server
Experience with caching, parallel, multithread programming
Working knowledge on Aurora PostgreSQL
Experience in development and deployment on AWS
Experience working with Bitbucket, Jira, Clickup
Experience working with Agile Scrum methodology
A self-driven attitude
Excellent written and spoken English
A knowledge and interest in sport will be helpful
Relevant Experience: 1 to 4+ years
Qualifications: Computer Science or Software Engineering degree
· Lead from the front, when it comes to delivering high quality work products. Serve as a mentor to the team members
· Create and define performance metrics. Ideate, innovate and hack through the existing systems to improve performance.
· Perform code reviews, set coding practices and guidelines within the team.
· Make sense of the product specs, be nimble in getting the issues resolved. Be a thought leader. · Solid understanding and knowledge of Java/C/C++. You should understand the concepts of multithreading, I/O, messaging, instrumentation etc and their implementation in Java/Any other Object-Oriented Language.
· Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing. A solid foundation in the principles of computer science is desired.
· Ability to write clean, modular, and loosely coupled code by the use of design patterns.
· He/She should be able to break down and architect complex software systems. For example- Build
Job description
Experience: 5+ years
Location: Bangalore
Roles and Responsibilities
- Design and code features in the back-end as per the specifications provided by the Product and Design teams.
- Ship features in fast moving agile sprints.
- Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
- Ability to build a feature from scratch & drive it to completion.
- Strong skills in architecting database models.
- Ability to document your code as this will be an open-core project.
- Ability to write unit, integration, and end to end tests.
- Conduct peer code review.
Skills
Must have:
- Strong understanding of Javascript and NodeJS.
- Good understanding of asynchronous programming, callback, and closures.
- Experience developing applications that use queues like SQS, RabbitMQ, Kafka, etc.
- Experience with AWS services like S3, EC2, etc.
- Experience with Docker.
- Should be strong in Postgres database.
- Test driven development and use of frameworks like Mocha, Cypress.
- Strong proficiency in English and writing skills.
Good to have
- Basic knowledge of CI, CD
- Intermediate knowledge in any cloud services (AWS, GCP)
- Have created GraphQL APIs or worked with the Apollo framework.
- Have built previous functionality for CRM, marketing, or customer support tools.
- Have worked in open source project previously.
- 3-5 Years of experience in Backend Development.
- Must have experience in Python (FLASK framework).
- Have Deep understanding of how RESTful APIs work.
- Familiar with various design and architectural patterns that can work at scale.
- Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
- Strong experience with at-Cloud technology, preferably AWS or GCP or Azure.
- Core experience in developing complex backend systems.
- Communicating complex technical concepts to both technical and non-technical audiences.
- Passionate about application scalability, availability, reliability, and security.
Key Skills:
1. One or more of Python/PHP/Ruby/NodeJS/Java
2. Sound object-oriented skills, including strong design patterns knowledge
2. REST APIs
3. MVC architecture
4. MySQL/PostgreSQL
5. Exp with at least 1 NoSQL databases MongoDB/Memcache/Redis/
6. Exp with search technologies Elasticsearch/Solr
7. Exp building messaging based asynchrounous systems RabbitMQ/Kafka/SQS/Celery will be added advantage
8. Exp with Django/Flask frameworks will be added advantage
9. Knowledge of software best practices like Test-Driven Development (TDD) and Continuous Integration (CI) will be added adnavtage
Requirements:
1. Developing software solutions in conjunction with Relational theory, Rest APIs and NoSQL database technologies
2. Knowledge of cloud based technologies in AWS or Azure will be added advantage
3. Understanding of RDBMS technologies like MySQL, PostgreSQL.
4. Hands-on with Version control systems (GIT, SVN) and Unix/Ubuntu.
5. Experience in requirement analysis, HLD, LLD, unit & integration testing.
6. Good hands on experience in debugging application issues
TL;DR
1) Top performer in the company
2) Has worked with product based startup company
3) Ambitious and hardworking









