
About the company
Thinkgrid Labs is at the forefront of innovation in custom software development. Our expert team of software engineers, architects, and UI/UX designers specialises in crafting bespoke web, mobile, and cloud applications, along with AI solutions and intelligent bots. Serving a diverse range of industries, we have a global client base across five continents. Our commitment to quality and passion for technological advancement drives us to push boundaries and set new standards. We're expanding our team with smart and creative individuals who are passionate about building high-performance, user-friendly, flexible, and maintainable software.
About the role
We are hiring a Project Manager - Client Delivery to work on projects for clients outside of India, so excellent oral and written communication skills are a must.
Job Title: Project Manager - Client Delivery
Location: Remote
Working Hours: 3 PM IST to 12 IST
Experience Required: Minimum 5 years
Education: Bachelor’s or Master’s degree in Computer Science, Health Informatics, or Business.
Preferred certifications: PMP/PRINCE2, CSM/PSM, SAFe, ITIL (any combination is a plus).
Who are you?
- Client Partner & Communicator: Comfortable leading C-level and business stakeholder conversations, running discovery workshops, and translating business goals into actionable delivery plans.
- Agile Practitioner: Hands-on with Scrum/Kanban rituals—backlog grooming, sprint planning, reviews, and retros—while pragmatically blending Agile with contractual milestones.
- Tech-Fluent PM: Able to collaborate deeply with engineers, architects, and designers; conversant in web/mobile/cloud stacks (e.g., Java/Node.js/React, Python, Swift/Flutter, microservices, CI/CD).
- Data-Driven Operator: Uses delivery metrics (velocity, burn-up/down, cycle time, defect trends) to forecast, manage risks, and drive continuous improvement.
- Coordinator & Influencer: Skilled at dependency management and cross-team alignment; experienced working with other PMs/Product leaders in a program or portfolio context.
- Process & Compliance Aware: Understands secure SDLC, privacy, and regulatory contexts (e.g., HIPAA/GDPR for healthcare/enterprise clients).
- Tools Savvy: Proficient with Jira/Azure DevOps/Trello, Confluence, Google Workspace, Slack, and presentation/reporting tools.
What you will be doing?
Delivery Leader: Owns scope, schedule, budget, quality, and risk across multiple concurrent projects; experienced with SOWs, change control, and acceptance criteria.
Client Engagement & Governance
- Lead discovery, define success criteria, establish communication plans, and run steering committees/QBRs.
- Manage SOWs, change requests, and contractual deliverables; ensure transparent status, risks, and decisions.
Planning & Execution
- Build realistic project charters, roadmaps, and release plans; run sprint ceremonies and remove blockers.
- Coordinate with other PMs to manage program-level dependencies, resource allocation, and cross-team priorities.
Scope, Budget, and Risk Control
- Maintain RAID logs, forecasts, and earned-value style tracking where appropriate; keep projects on time and within budget.
- Drive issue resolution with clear ownership, timelines, and escalation paths.
Quality & Delivery Readiness
- Align engineering, QA, and DevOps on Definition of Ready/Done; ensure test plans, UAT, and release gates are met.
- Champion non-functional requirements (security, performance, observability) and post-release stabilisation.
Team Leadership & Collaboration
- Foster a healthy, accountable delivery culture across engineers, designers, analysts, and QA.
- Mentor team members; model crisp written and verbal communication for distributed, remote teams.
Reporting & Continuous Improvement
- Provide weekly exec-ready status, dashboards, and forecasts; tell the story behind the metrics.
- Capture lessons learned and drive process improvements across the portfolio.
Pre-Sales & Expansion Support
- Partner with Sales/Delivery on estimations, proposals, and solution shaping; identify upsell/cross-sell opportunities through strong client relationships.
Benefits
- 5 day work week (unless for rare emergencies)
- 100 % remote setup with flexible work culture and international exposure
- Opportunity to work on mission-critical healthcare projects impacting providers and patients globally

About Thinkgrid Labs
About
Founded with the mission to fix the broken outsourcing model, ThinkGrid Labs is a globally distributed technology company helping businesses design, build, and scale digital products. From AI-powered solutions to cloud-native applications and APIs, we partner with startups and enterprises to deliver software that is scalable, compliant, and future-ready.
Why ThinkGrid?
We’re not just another services company - we act as an extension of our clients’ teams, taking ownership from ideation to delivery. Our focus is on high-quality engineering, design excellence, and long-term partnerships, which is why we’re consistently rated 4.8/5 by clients on Clutch.
Milestones & Impact
- Built scalable platforms for fintech, healthtech, logistics, and SaaS companies across the globe.
- Grew into a globally distributed team across India, Australia, and beyond.
- Delivered solutions that handle millions of API calls and large-scale cloud workloads daily.
- Recognized by clients for our speed, collaboration, and reliability.
Culture & Careers
At ThinkGrid Labs, you’ll work in a remote-first, global team that values autonomy, curiosity, and impact. We give every team member the chance to own features end-to-end, experiment with new technologies, and see their work make a direct difference.
We thrive on:
- 🌍 Distributed collaboration
- 🚀 Continuous learning
- 🤝 People-first partnerships
👉 Join us to build technology that actually matters. Explore open roles on our LinkedIn Careers Page.
Candid answers by the company
ThinkGrid Labs is a software development and technology consultancy firm that builds custom web, mobile, and cloud applications, APIs, and AI-enabled solutions—helping clients transform ideas into scalable digital products.
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