Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
Candid answers by the company
IT Service
Company social profiles
Similar jobs
Work with Product Managers and customers to determine business
needs and solutions.
Address customer queries and issues in a timely manner.
Trouble shooting and resolving issues faced by end users
Problem Solving and Root cause analysis
Provide post-sales support to customers as needed.
Communicate customer feedback to design team in order to make
appropriate changes in product design.
Conduct internal application trials for verification and qualification of
product.
Interact with marketing team to maintain a high level of consumer
awareness of product.
Prepare training and marketing presentations for customers and sales
personnel.
Visit key customers to support specific design problems or
competitive situations.
Evaluate new software products and provide defect and enhancement
reports.
Assist in modifying existing product to improve system performance.
Maintain comprehensive tutorials to assist product team in designing
and development of new products.
Maintain clear and accurate documentations of problem solutions.
Experience in Companies related to Passive components,
Automation, Industrial Segment
Responsibilities
Meet and exceed sales targets
Maintain data on excel and successfully create a business from new and existing customer accounts
Build rapport and establish long-term relationships with clients
Qualifications
Good English speaking skills
Strong verbal communication skills
Who has 6 months and less than 6 months of experience in sales
Salary
2 to 3 LPA
Time and Location ( Work from Office)
The evening shift starts from 8 PM to 5 AM at East Delhi
10+ years of experience in SQL Server Administration
Should be hands on
Able to handle customer communication and expectation management
Proactively plan and implement the project/support activities
Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills
What you will do:
- Processing and reviewing investor capital transaction requests and ensuring that these comply with the relevant legislation, agreements, and policies
- Ensuring transactions are processed observing the guidelines outlined in the agreements, with attention to proper procedures and deadlines
- Upholding our KYC & Compliance framework in place working closely with the Risk & Data team to ensure monitoring & portfolio performance.
- Processing wire payments and account transfer transactions through multiple banking platforms to settle payouts
- Daily reconciliations of our accounts
- Updating investor wire details, upon request, to ensure flow to available automated payment systems
- Reporting and Client Management
- Ensuring client and investor-related queries are handled
- Preparing and releasing monthly reporting.
- Preparing periodic fund activity reports for submission to relevant clients or their regulatory bodies.
- Coordinating client-specific needs between teams within the department and within the company
- Participating in project-based work
- Overseeing client deliverables and escalations, when needed
What you need to have:
- Experienced Investment / Lending Operations in the investment/hedge fund industry are favorable.
- Experience in completing & closing transactions.
- Experienced in serving demanding clients within an evolving industry, focused on adherence to global financial regulations and compliance procedures would be considered an asset.
- Willingness to work the hours necessary to meet client deliverables
UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.
GaragePlug Inc
GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionizing the automotive aftermarket industry with strong state-of-the-art technologies.
Position: QA Lead
As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. With growing complexity, we are open to using other tools and technologies as needed. We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.
Experience: 4+ years of relevant experience.
What you’ll do:
- QA for mobile, web, and back-end services—especially ones as design-oriented
- Good at test & defect documentation
- Work with bug tracking software, preferably JIRA is required
- Test using various network monitoring tools like Charles, Postman and performance monitoring tools etc
- Develop and implement QA methodology and practices, within SDLC
- Translate business requirements into test cases
- Building detailed test cases
- Developing automation test scripts for mobile applications.
- Conduct usability tests, and an ability to empathize with users’ unique perspectives
- Analyze and evaluate functional and technical requirements to determine the scope of the functionality to be covered by testing.
What you have:
- High level of drive, initiative and self-motivation
- Exposure to automation tools with some programming knowledge
- Excellent written and verbal communication skills
- Ability to take internal and external stakeholders along
- Understanding of Technology and User Experience
- Love for simplifying
- Growth Mindset
- Willingness to experiment and improve continuously**
Apply through this link
https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead" target="_blank">https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead
C++C++ Developer
Permanent, Full time
Summary:
Our firm, SynOption is into trading technology, headquartered in Singapore and development office in Noida as of now. We are involved in building an FX and derivative trading system, spanning reference data, pricing, order execution, post-trade systems, and market analytics. In 2021, we would be opening offices in the UK and US and branch in Mumbai, India
What we expect: Very good C++ Developer who have experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving
- Key responsibilities :
- Understand fundamental design principles and best practices for developing backend servers and web applications
- Gather requirements, scope functionality, estimate and translate those requirements into solutions
- Implement and integrate software features as per requirements
- Deliver across the entire app life cycle
- Work in a product creation project and/or technology project with implementation or integration responsibilities
- Improve an existing code base, if required, and ability to read source code to understand data flow and origin
- Design effective data storage for the task at hand and know how to optimize query performance along the way
- Follow an agile methodology of development and delivery
- Strictly adhere to coding standards and internal practices; must be able to conduct review code
- Mentor and possibly lead junior developers
- Contribute towards innovation
- Performance optimization of apps
- Explain technologies and solutions to technical and non-technical stakeholders
- Diagnose bugs and other issues in products
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Must have / Good to have:
- 6+ years experience with C++ development
- Design and implementation of high-availability, and performant applications on Unix environment
- Advanced knowledge of C/C++, Object Oriented Design, STL
- Good with multithreading and data structures
- Develop back-end components to improve responsiveness and overall performance
- Familiarity with database design, integration with applications and python packaging.
- Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations
- Familiarity with functional testing and deployment automation frameworks
- Experience in development for 3-4 production ready application using C++ as programming language
- Experience in writing unit test cases including positive and negative test cases
- Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity)
- Experience with Agile and DevOps methodology
- Very good problem-solving skills
- Experience with Web technologies is a plus
Jenkins
Amazon Web Services (AWS)
We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing. Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.
Technical Requirements & Responsibilities
- Have 4+ years’ experience as a DevOps and SysOps Engineer.
- Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
- Design, develop, and implement software integrations based on user feedback.
- Troubleshoot production issues and coordinate with the development team to streamline code deployment.
- Implement automation tools and frameworks (CI/CD pipelines).
- Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
- Optimize the company’s computing architecture.
- Conduct systems tests for security, performance, and availability.
- Develop and maintain design and troubleshooting documentation.
- Expert in code deployment tools (Puppet, Ansible, and Chef).
- Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
- Experience in network, server, and application-status monitoring.
- Possess a strong command of software-automation production systems (Jenkins and Selenium).
- Expertise in software development methodologies.
- You have working knowledge of known DevOps tools like Git and GitHub.
- Possess a problem-solving attitude.
- Can work independently and as part of a team.
Soft Skills Requirements
- Strong communication skills
- Agility and quick learner
- Attention to detail
- Organizational skills
- Understanding of the Software development life cycle
- Good Analytical and problem-solving skills
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Should have a high level of energy working as an individual contributor and as a part of team.
- Good command over verbal and written English communication
Javascript
NodeJS (Node.js)
React.jsAmazon Web Services (AWS)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon