Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Subodh Popalwar
Software Engineer, Memorres
About Epiv solution and services
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What we look for:
We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.
Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.
Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.
This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.
Responsibilities:
The duties and responsibilities of our ideal Sales Manager include:
- Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
- Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
- Establishing productive and professional relationships with key personnel in assigned customer accounts.
- Building and promoting healthy, long-lasting customer relations by partnering with them.
- Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
- Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.
Skills and qualifications:
A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:
- Ability to communicate, inspire and motivate
- Proven ability to drive the sales process from plan to close
- Excellent mentoring, coaching, and people management skills
- Excellent time management skills to maximize their ability to reach goals
- Ability to identify, recruit and hire talented sales reps
Requirements:
Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.
The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.
Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)
The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.
Job Description:-
Fresh Tele-Calling / Counseling students and providing information over the phone or by appointment at the office, regarding the suitable programs.
Explain to students that which area belong and suggest a suitable course to them.
Responsible for inbound & outbound calls for any educational inquiries of potential admissions.
Job location- Thane (Mumbai)
Shift time - 10.00 AM to 07.00 PM
NOTE- Only female candidates are eligible
You will play a crucial role in developing and implementing marketing strategies to promote our cosmetic products and drive sales
Should be in a position to find the right distributors area wise(Beauty academy/training/coaching centers) and people who are interested in beauty products
Learning about the production, distribution, and use of products, connecting with distributors to pitch our products, and negotiating and closing sales deals
Need to undertake the field work to review & evaluate strategy implementation
- Acquiring a deep understanding of our tech product, CKKA Lite.
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Deliver appropriate presentations on products
- Create frequent reviews and reports of sales
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
Required Experience: 1-2 years of relevant experience
CTC: As per industry norms
Location: Kochi
Responsibilities:
• Initiate outgoing calls to corporate clients / brokers.
• Understand customer requirements and respond in an effective and efficient manner
• Listen to objections and handle them effectively
• Providing our customers with information about our office spaces and services.
• Developing quotes and proposals for clients.
• Closing leads through generating walk-ins, conducting site visits, perform online &
• offline project presentations
• Updating CRM with leads and sale pipeline records
• Contacting potential clients to establish rapport and arrange meetings
• Researching organizations and individuals to find new opportunities
• Attending conferences, meetings, and industry events
Requirements:
• Previous experience in a customer support/sales role
• Strong communication skills and basic IT fluency
• Customer focus and adaptability to handle and assist different personality types
• Self-motivated, proactive, and ability to handle uncertainty
• Bachelor’s degree in business, marketing or related field
About the Company:
Incuspaze is a chain of premium co-working and managed office space provider currently having its presence in key tier 1 and tier 2 cities of India with 20+ centers. The brands aim is to elevate the existing benchmark of work environments in the domestic and global markets in terms of services; to ensure meeting client expectations and enabling a tangible growth in their core business proposition.
Job Overview
The position of ASM is focused on increasing Sales/Top Line in the assigned territory/area.
ASMs report to the regional sales managers or the head of Sales in some cases and are the brand ambassadors for Morning Fresh. Key responsibility of ASMs is to manage key accounts to achieve designated sales targets through the implementation of appropriate and unique strategies of these accounts within the designated areas. ASM is also responsible for managing hiring, day to day administration and development of Area Sales Executives (ASE).
Key Responsibilities include (but not limited to)
• Sales Targets & Account Management
o Own and hit/exceed annual sales targets within assigned territory and accounts
o Implement Sales Strategies to achieve sales targets and expand our customer base o Build and maintain strong, long-lasting customer & distributor relationships
• Collections
o Ensure timely collections from distributors within the designated areas
• Market Intelligence & Reporting
o Understand product/category-specific landscapes and trends
o Gather customer feedback & share with management on on-going basis
o Share product category, industry and/or region-specific best practices with the team o Weekly and Monthly reports
• Team Management
o Hire, develop and ensure performance of the Area sales executives
We are looking for candidate who can :-
1. Deal with our new and existing clients on daily basis to mantain relations
2. You willbe closing working with marketing team and help them to build best stratergies as per output.
3. knowing google sheets is an add on
As a Sales & Marketing Manager, you will be driving one of the most important functions of the company – Sales. You will be converting potential customers to actual buyers and identify new applications, new segments and grow business.
What you will do:
Being esponsible for client acquisition by approaching end users, OEM's and large corporates
Playing an integral role in new business pitches and hold responsibility for the effective lead generation
Ensuring development and achievement of sales through direct sales channel.
Focusing on growing and generating new business
Being a Key Interface between the customer and all relevant divisions such as production planning.
Driving targets and collection by improving communication through emails, meetings, calls
Establishing relationship with clients and providing a high standard of customer service continually
Managing and controlling credit of customers through effective follow ups, meetings, field visits
Constantly supporting and handholding customers for all enquiries, payments, complaints, rejections, technical queries etc.
What you need to have:
Graduate (any stream) + MBA (preferred)
People from steel industry with 1-2 years of experience in client acquisition
Location – Mumbai
Experience in B2B Sales, managing sales through OEMs/ traders, Industrial sales, Engineering products etc. is a must
Candidate between the age of 27 to 32 years
Should be comfortable with travel within India
Strong interpersonal and relationship building skills.
Exhibit confidence and foresight in soliciting for new businesses
Ability to work out sales deals that will accomplish budgeted margins and correspond to the company’s sales policies.
Strong competence in working efficiently in a complex multi-faceted setting
- Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).
- Build relationships with existing customers.
- Cultivate new leads within the sales territory
- Maintain records of all sales leads and/or customer accounts
- Represent the brand during all customer and prospect interactions
- Conducting market research and developing new marketing strategies
- Generating reports for the effectiveness of the marketing and sales plan.
- Scheduling appointments and meetings as necessary
- Demonstrating products and services as deemed necessary by clients .
- Making product knowledge readily available to self and other sales people through various resources
- Engaging in superior customer service by making information readily available
- Collecting customer feedback and market research.
- Creating a plan for gaining customers and retaining them
- Analyzing the competition to create a plan for engagement of target market
- Establishing, maintaining and expanding customer base
*Skills-
- Proven sales experience
- Track record of over-achieving quota
- Familiarity with different sales techniques and pipeline management
- Computer use competency
- Strong communication, negotiation and interpersonal skills
- Self motivated and driven
Follow CutshortSubodh Popalwar
Software Engineer, Memorres