
Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.

About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
Candid answers by the company
IT Service
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Who we are :
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
What You Will Do :
As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organizations data ecosystem.
Required Qualifications :
- 4 to 6 years of experience in data governance or data management.
- Strong experience in Microsoft Purview and Informatica governance tools.
- Proficient in tracking and visualizing data lineage across systems.
- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.
- Understanding of data regulations : GDPR, CCPA, SOX, HIPAA.
- Ability to translate technical data governance concepts for business stakeholders.
Tools & Technologies :
- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog
- Experience in Microsoft Purview areas :
1. Label creation and policy management
2. Publish/Auto-labeling
3. Data Loss Prevention & Compliance handling
4. Compliance Manager, Communication Compliance, Insider Risk Management
5. Records Management, Unified Catalog, Information Barriers
6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit
7. DSPM, Data Policy
Key Responsibilities :
- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).
- Integrate Purview with data sources : Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.
- Schedule and monitor metadata scanning and classification jobs.
- Implement and maintain collection hierarchies aligned with data ownership.
- Design metadata ingestion workflows for technical, business, and operational metadata.
- Enrich data assets with business context : descriptions, glossary terms, tags.
- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.
- Validate end-to-end lineage for datasets and reports (ADF ? Synapse ? Power BI).
- Resolve lineage gaps or failures using mapping corrections or scripts.
- Perform impact analysis to support downstream data consumers.
- Create custom classification rules for sensitive data (PII, PCI, PHI).
- Apply and manage Microsoft Purview sensitivity labels and policies.
- Integrate with Microsoft Information Protection (MIP) for DLP.
- Manage business glossary in collaboration with domain owners and stewards.
- Implement approval workflows and term governance.
- Conduct audits for glossary and metadata quality and consistency.
- Automate Purview operations using :
- PowerShell, Azure Functions, Logic Apps, REST APIs
- Build pipelines for dynamic source registration and scanning.
- Automate tagging, lineage, and glossary term mapping.
- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.
Location: Hybrid/ Remote
Openings: 3
Experience: 2+ Years
Qualification: Bachelor’s or Master’s in Computer Science or a related technical field
Key responsibilities:
Automation & Frameworks
- Design, build, and maintain Test Automation frameworks using best practices.
- Continuously enhance test coverage and test efficiency through automation.
AI Awareness (Preferred)
- Familiarity with AI/ML-based testing tools or self-healing test automation frameworks is an added advantage.
- Explore ways to integrate AI-driven quality assurance into existing testing processes.
Collaboration & Reporting
- Work closely with developers, product managers, and architects in a fast-paced Agile environment.
- Report test results, risks, and improvement areas in a clear and timely manner.
Product Quality Assurance
- Test multiple products to identify deficiencies, defects, and usability gaps.
- Investigate product quality issues and drive continuous improvement in collaboration with engineering teams.
Release Readiness
- Run full regression test passes before each product release.
- Assist the team in making the go/no-go release decision based on test outcomes.
Required skills:
- 2+ years of hands-on experience as a QA Engineer in a fast-paced, global environment
- Strong knowledge of various testing techniques – UI Testing, Automated Testing, Test-Driven Development (TDD) strategies
- Solid understanding of test methodologies (functional, non-functional, BDD)
- Expertise in end-to-end automation tools like Selenium, WebDriver, and Puppeteer for browser automation and UI testing
- Familiarity with JavaScript testing frameworks such as Jest, Mocha, Webpack (a plus)
- Basic coding knowledge in Java, HTML5, CSS3, DB2, XML is a plus
- Experience working with Agile/Scrum methodologies
JD :
React. Js Developer
Skill Sets: HTML, CSS, JS , Typescript, Nextjs
Location : Bangalore , Complete WFO
Address:
Embassy Tech Village Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India.
Candidate Persona:
Need Product based Background Folks only or someone who has worked on product projects.
Resume is extremely crucial here, if roles and responsibilities, Education details and company names are not mentioned properly in utmost details then they will not be considered further.
Communication skills- Good
Btech graduated ONLY
Skills that should be mentioned in the CV - HTML, css, js, typescript, Data structures and algorithm.
Candidates should have a linkedin ID.
Candidates should have some leet code or hackerrank links (preferred)
Note : candidates who are ready for all the rounds can apply.
Job Description
- Provide comprehensive product solutions over calls from initiating the call till the closure
- Generate revenue by counselling prospects and converting them to sales.
- Counselling students and helping them understand to choose the programmes offered at Maven Silicon.
- Meet weekly, monthly, and annual sales and activity quotas
- Generate leads and commit to customer service by building relationships
Desired Candidate Profile
- Proven track record of sales target achievements
- Excellent communication skill in English,
- Consultative Sales Skills and Convincing skills.
- Good in Excel (Mandatory) & preparing MIS reports. Experience with CRM would be preferred.
- Experience in Counselling/Tele Sales/Inside Sales in training companies or educational institutes
- Speaking regional languages like Kannada/Telugu/Tamil/Hindi would be an added advantage.
- Interest in the Education Sector, preferred.
We are looking for a senior software engineer (Senior PHP Developer) to join our team. We are based on Bangalore in HSR Layout.
Primary Skills : PHP, SQL. Having a strong grasp of Object-Oriented Programming (OOP)
Experience : Mid to Senior level (5 to 10 years)
Location : Bangalore, India
It also helps if you have one or more of the skills below :
- JavaScript
- Vue.js (or other modern front-end framework)
- Headless CMS
- Rest APIs
- Docker
- Linux
- experience with web services
- experience with CMS development
>>We develop headress CMS kuroco (product) and RCMS (product) with our Japanese partner, Diverta (https://www.diverta.asia/">https://www.diverta.asia/). This product is already established, with thousands of clients in Japan, including some major corporations.
>>We develop the product to add functions, write test cases, & add front-end/mobile app functionality (DevOps).
Product Details –
https://kuroco.app/">https://kuroco.app/
https://www.diverta.asia/">https://www.diverta.asia/
Nature of work/tasks :
– We develop products with web-service customizations as per end-client requirements.
– We have regular projects as well as a wide range of challenging projects such as those in the fields of deep learning, etc.
Salary – commensurate with experience & ability (higher than industry standard)
Work hours – 160 hours per month
Timings – flexible, between 9 AM-9 PM on weekdays (Saturday & Sunday holiday)
There is a system of leave encashment for engineers who worked more than the specified time.
***This is a full time job.***
This is not for a complete remote position, it is hybrid (At office 50% / Work from Home <after probation> 50%).
Please feel free to contact us.
We can offer 100% remote work, best in class salary and you get a chance to work with best minds in this domain.
Skillset
Web / FE design
VueJS
Bootstrap
Java Script
Node.JS
Python
SQL Server
Azure
Agile
DevOps
Engineers : Min 3 to 5 Years
Tech Leads : Min 6 to 10 Years
- Implementing & supporting CI/CD/CT pipelines at scale.
- Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.
- Extensive experience with Shell scripts (bash).
- Knowledge and practical experience of Jenkins for CI.
- Experienced in build & release management.
- Experience of deploying JVM based applications.
- Enterprise AWS deployment with sound knowledge on AWS & AWS security.
- Knowledge of encryption technologies: IPSec, SSL, SSH.
- Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments.
- DNS providing and maintenance.
- Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.
- Knowledge of app and server monitoring tools such as ELK/AppEngine.
- Excellent written, oral communication and interpersonal skills.
JOB SUMMARY:
The Senior Software Engineer designs, develops, troubleshoots, and debugs software applications for our core product. This includes developing software components including Frameworks, APIs, Websites, Utilities, Databases, and Internet-related tools. Demonstrate technical leadership, mentor junior team members, contribute in effort estimation and identify hardware needs.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s Degree in Computer Science or equivalent
- 4+ years working with React Js, exposure to Ember JS will be an advantage
- 5-12 years of industry experience in programming web applications, mobile and/or large-scale enterprise products.
- Proficient in JavaScript, CSS
- Strong experience in one of the following JavaScript frameworks: Ember, React, Angular
- Experience in XML, HTML, IIS
- Familiar with Agile methodologies
- Sense of ownership
- Passion for troubleshooting and problem solving
- Detailed oriented, professional, and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Extensive experience creating high-quality software in a team environment
- Experience leading projects from start to finish
- Experience with test-driven development (TDD) and/or writing and maintaining high-level test coverage, including both unit and integration tests








