International Voice Process

Craft My Plate is revolutionizing how India hosts get-togethers and events. From house parties to retirement dinners and everything in between, we provide curated, customizable food experiences at scale — without the hassle. We're not your typical caterer; we’re tech-first, menu-smart, and obsessed with quality. Join us as we scale the future of catering.

Role Overview

As the Culinary Head, you will be responsible for owning the food vision at Craft My Plate — from designing unforgettable menus to ensuring execution at scale, with consistency and taste as the north star. You’ll lead a growing kitchen team, standardize operations, and constantly innovate to keep our offerings exciting, profitable, and operationally feasible.

Key Responsibilities

🍱 Menu Design & Product Innovation

• Lead menu creation across multiple occasions (birthdays, house parties, corporate events, etc.).
• Develop and refine scalable platters that taste great in bulk and travel well.
• Conduct regular R&D to introduce seasonal specials and regional cuisines.
• Balance creativity with operational feasibility and margins.

🧑‍🍳 Team Leadership & Training

• Hire, train, and manage a team of chefs, prep staff, and kitchen support.
• Build systems for consistent food quality and efficient prep.
• Conduct regular workshops on taste, plating, hygiene, and kitchen discipline.

📦 Operational Excellence

• Design and document SOPs for all dishes – from ingredient prep to final packaging.
• Work closely with the Ops team to ensure on-time, error-free bulk food dispatch.
• Test food for holding time, packaging compatibility, and reheat potential.

🧼 Quality & Hygiene

• Set and enforce hygiene and safety protocols that meet FSSAI standards.
• Conduct weekly kitchen audits and daily quality checks.
• Lead tasting sessions and feedback loops from customers and delivery teams.

📊 Costing & Efficiency

• Own food costing and optimize ingredient sourcing without compromising quality.
• Minimize food wastage through accurate forecasting and process controls.
• Collaborate with Procurement for reliable vendor relationships and price negotiations.

💡 Collaboration & Leadership

• Work with Founders, Sales, and Marketing to craft food experiences customers rave about.
• Customize menus for high-value clients and special requests.
• Represent the brand at food tastings, pop-ups, and customer showcases.

Requirements

• 4+ years of culinary experience, with at least 2 years leading kitchen teams.
• Experience in catering or bulk food production is a must.
• Deep understanding of Indian and multi-cuisine offerings.
• Strong leadership and communication skills; thrives under scale and pressure.
• Ability to build systems, train teams, and scale operations.
• Culinary degree preferred but not mandatory if experience is stellar.

What You’ll Love

• Building India’s most loved food brand for gatherings & parties.
• Full creative freedom with a clear path to scale.
• Working with a passionate founding team that values speed, taste, and excellence.
• Modern kitchen setup designed for scale and innovation.

We are looking for a QA Engineer to join our team who is passionate about creating test suites for our products and help us maintain and elevate our commitment to quality. As a QA Engineer at CCTech, you will play a pivotal role in ensuring that our software and products meet the highest standards of excellence.

Responsibilities:

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual and automated) and analyze results
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Drive and participate in code and document reviews, mentoring team in best practices
• Build a team of QA engineers

Requirements :

• 3-4 Years experience as a QA engineer
• Bachelor of Engineering in Mechanical, Aerospace, Civil.
• Experience in CAD Software Testing (AutoCAD, Revit, Creo, SolidoWorks, SolidEdge, Unigraphics etc.)
• Experience in Desktop Application/Web application Automation
• At least one QA Manual/Automation course certification
• Knowledge of Test Planning, Test Case Development, Test Execution, Defect Management and API Testing

What you’ll do:

• Work closely with the founders and the team to plan, design, and build the next iterations of Dyte’s video-audio APIs.
• You will collaborate closely with other engineers of the team and lend your help in your areas of expertise.
• Build micro-services to support new functionality.
• Build best practices to improve the current API workflow.
• Help us scale our current micro-service framework to support a multi cloud, multi region environment.
• Work closely with the media and the infra team to optimise the performance and reduce the latency of our API framework.
• Help design and develop the next iteration of our observability platform.
• Mentor and hire Junior Developers.
• Ensure that our customer’s experience is the best it can be. You might have to interact with the dev team of our clients.

Who you are:

• 5+ years of experience working as a software engineer in a fast paced environment.
•  Well versed with Golang or Javascript.
• You are intensely curious and passionate about the prospect of diving deep into multiple technologies, platforms, and problem spaces, even if they are currently unfamiliar.
• You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing.
• You care about the user experience and know-how to build user-friendly web applications.
• You have experience with continuous delivery. Experience with AWS is a bonus.
• You have a working understanding of object-oriented and functional programming paradigms.
• You care about web technologies, exploring data, and software design (and video calls!).
• You have excellent analytical and problem-solving skills, and can communicate your ideas.
• Experience with WebRTC, iOS, Android, or C++ development is a bonus.
• A degree in Computer Science or a similar area are bonuses.

Our Perks:

1. Competitive Salary
2. ESOPs
3. Medical Insurances
4. Friendly leaves policy
5. 100% Remote Option

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Desired Candidate Profile

• Strong knowledge in MongoDB, MySQL administration having 7+ years hands-on experience
• Hands on experience with Redis
• Strong knowledge in physical database design concepts
• Strong knowledge in High Availability configuration on databases with Master-Slave and Master-Master replication
• Experience with performance optimization (server/ query tuning)
• Good Scripting knowledge in shell scripts
• Must have good knowledge of Performance tuning of MYSQL databases
• Must have good knowledge of database up-gradation
• Understanding of Backup & Recovery
• Ability to multi-task and context-switch effectively between different activities and teams
• Capability to provide 24x7 support for critical production systems
• Excellent written and verbal communication
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment    

Qualifications & Responsibilities 

• Strong hands-on experience with Java; full-stack development
• Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs
• Deploy and maintain Applications/Systems
• Work with other software engineers for one or more Agile scrum teams assigned to work on the project · Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions, issues, and plans to technology leadership
• Develop reusable patterns and encourage innovation that will enhance team velocity · Collaborate on the design with other team members and product owners, both inside and outside the scrum team
• Estimate engineering work effort for the engineering team and effectively identify and prioritize the high impact tasks
• Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines
• Drive a quality mindset within the team

Skills: 

• 2+ years of full Software Development Life Cycle experience
• 2+ years of experience working as a full-stack java developer
• 1+ years of web development with AngularJS
• Experience or familiarity with technologies such as WSDL, REST and/or SOAP web services, XML, JBoss, Adobe CQ5 DAM, HTML5, CSS3, Bootstrap, Hibernate, Spring.

Job Responsibilities:

• Experienced in successfully delivering projects with an effort of at least 300 MM - 400 MM
• Delivering projects in Capital Market domain – either in implementation projects or in BAU support projects
• Strong grasp on project management methodologies: planning, work break down, estimation & tracking
• Knowledge on estimation techniques, risk management
• Development background on JEE based application

Desired Traits:

• Very good communication & presentation skill
• Managing different types of stakeholders
• Good leadership skill including conflict resolution and expectation management of project team

Certification:  PMP