Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Subodh Popalwar
Software Engineer, Memorres
About Epiv solution and services
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
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ID: linkedin.com/in/ranjini-c-n-36b674131
PythonWhat you will do:
- Leveraging your deep knowledge to provide technical leadership to take projects from zero to completion
- Architecting, building and maintaining scalable data pipelines and accessing patterns related to permissions and security
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• Responsible For Meeting The Sales Targets Of The Organization Through Effective Planning And Budgeting.
• Map Potential Customers And Generate Leads For The Organization. He Should Look Forward To Generating New Opportunities For The Organization.
• Responsible For Not Only Selling But Also Maintaining And Improving Relationships With The Client. Client Relationship Management Is Also His KRA.
• Conducting Market Research To Identify Selling Possibilities And Evaluate Customer Needs
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The candidate for this position will excel at creating and closing new opportunities by
onboarding companies as financing partners with Edwisor. By using a consultative approach to
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- Manage email and telephonic communication with prospective clients
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Software Engineer, Memorres