
Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.

About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
Candid answers by the company
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Role Overview: We are seeking a high-performing Sales Team Lead to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.
Key Responsibilities:
Team Leadership & Management:
- Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
- Conduct daily huddles, pipeline reviews, and performance check-ins.
- Monitor adherence to sales processes, CRM hygiene, and SOPs.
Revenue Ownership:
- Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
- Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).
Training & Development:
- Work closely with the Sales Enablement team for onboarding and upskilling.
- Conduct mock calls, feedback sessions, and sales coaching regularly.
Qualifications:
- 3–6 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
- Minimum 1 year of experience in a team handling or mentorship role.
- Proven track record of achieving and exceeding individual and team sales targets.
- Strong understanding of consultative selling and solution-based pitching.
- Hands-on experience with CRM tools like Zoho or similar platforms.
- Excellent communication, leadership, and interpersonal skills.
- High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.
Additional Information:
- Competitive salary with team and individual performance-based incentives.
- Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
- Structured growth and leadership development path.
- Collaborative work culture and access to experienced mentors.
Job Description:
- Managing the software Product life cycle from strategic planning to tactical activities.
- Translate software product strategy into detailed requirements and prototypes
- Participate in daily scrum meetings, planning, reviews, and retrospectives
- Write requirements typically as user stories and Mockups
- Ensure products and releases are launched correctly and on schedule
- Assess and address technical risks and define success criteria for testing and product acceptance
- Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
- Analyzing potential partner relationships for the product.
- Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
- Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.
Skills and Experience:
- 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
- Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
- Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
- Subject matter expert on Competitive analysis and technical challenges
- Strong knowledge of web development platforms, databases, and infrastructure.
- Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
- Working knowledge of Agile Scrum methodology.
- Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
- Understand best practices and stay informed about the competition.
- Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
- Project management skills to understand project plans
Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.
Role: SAP Basis Administrator
Location: Any USI (Bangalore, Hyderabad, Chennai, Kolkatta, Mumbai, Pune, Gurugram)
Budget: 25 LPA
Exp: 10+ yrs
Notice Period: Immediate to 15 days
Technical Skills:
· SAP System Expertise:
· Installation, Configuration, and Upgrades: Proficiency in installing, configuring, and upgrading SAP systems and components (e.g., ECC, HANA, BOBJ).
· Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve issues within the SAP environment.
· Performance Tuning: Knowledge of techniques to optimize SAP system performance, ensuring efficient operation.
· SAP Security: Expertise in managing SAP security, including user administration, role management, and authorization management.
· Transport Management: Understanding and proficiency in using the SAP Transport Management System (TMS) to manage software changes across the SAP landscape.
· Operating Systems and Database Administration:
· Proficiency in Operating Systems: Familiarity with operating systems like Windows, Linux, and Unix, which are commonly used in SAP environments.
· Database Administration: Knowledge of database technologies used with SAP, such as SAP HANA or other relational databases.
· Monitoring Tools:
· SAP Solution Manager: Mastery of SAP Solution Manager and other monitoring tools to proactively detect potential issues.
· Scripting and Automation: Ability to use scripting languages (e.g., Bash, PowerShell, Python) to automate tasks and improve efficiency.
· Other Technical Skills:
· Data Migration: Understanding data migration processes and tools to ensure data integrity during upgrades or system refreshes.
· Java: Knowledge of Java for managing Java-based SAP applications and components.
· ABAP: Basic understanding of ABAP programming language for interacting with SAP systems.
· SQL: Knowledge of SQL for database queries and administration.
If interested, please share your resume along with the following details
1) Notice Period
2) Current CTC
3) Expected CTC
4) Years of exp in Oracle Cloud Planning
5) Any offers in hand
Thanks & Regards,
LION & ELEPHANTS CONSULTANCY PVT LTD
SINGAPORE | INDIA
accountant to manage all our financial transactions, from fixed and variable expenses to budgets and bank deposits. Knowledge of GST and TDS
- Candidate should have strong knowledge of Javascript and HTML5 Canvas
- Should have knowledge of HTML5 Canvas Drawing Pad
- Experience in HTML5 Canvas is a must
- Thorough semantics-level understanding of HTML5 Canvas
- Good understanding of JavaScript programming and DOM manipulation
- Understanding and deployment of Responsive Web Design
- Understanding of how web design/dev is related to web Performance
Other Selection Criterias
- Candidate should be available to join immediately
• 8 - 15 years of experience building Full Stack applications with a focus on performance and low latency
• 2 - 5 years of experience building React and/or Mobile Applications. Some exposure is a plus but not
mandatory.
• 5 - 8 years working with microservices, API servers, databases, cloud-native development, observability,
alerting and monitoring
• Deep exposure to cloud services, preferably Azure
• Preferably worked in the Retail domain or other similar domains with complex business requirements
• Contributed to & actively maintained one or more open-source projects
• Blogging on performance or related topics
• Speaking engagements at Meetups or Conferences.
Core Skills:
• Strong understanding of Operating Systems, Database,s and Networking fundamentals
• Good understanding of RESTful APIs, GraphQL, and Web Sockets
• Exposure to the Frontend side of the world on Web and Mobile
• Strong understanding of Distributed Systems, Fault Tolerance, and Resiliency. Exposure to setting up and
managing Chaos is a plus
• Exposure to Domain Driven Design (DDD), SOLID principles, and Data Modelling on various RDBMS, NoSQL
databases
• Exposure to building high-performance APIs with the ability to isolate problems in different parts of the
request/response journey
• Good understanding of CNCF projects with a specific focus on Observability, Monitoring, Tracing, Sidecars,
Kubernetes
• Participate in architecture reviews to identify potential issues, and bottlenecks and provide early guidance
• Deep knowledge of at least 2 different programming languages and runtimes. Any two of JavaScript, Ruby,
Python, Swift, Go, Rust, C#, Dart, Kotlin, Java, Haskell, OCaml
• Excellent verbal and written communication
• A mindset to constantly learn new things and challenge the Status Quo
• Hands-on skills combined with leadership qualities to guide teams
We are looking for a top-notch, ambitious and driven Unity Developer who is confident of creating world class mobile games which are played by millions of players. If you're hard-working, enthusiastic, dedicated, have fire in the belly to accept challenges, then BlackLight Games is the place for you.
Position : Unity Developer (Mobile Games)
Location : Noida (Work from Office)
Educational Qualification : B.Tech/ MCA / M.Tech / M.Sc or relevant professional experience; preferably in Computer Science.
What You Bring to the team :
- Minimum 2 years of working experience in game development
- Expert knowledge of Unity, including experience with scripting, textures
- Animation, GUI styles, user session management, physics and particle systems
- Experience of shipping out games on Android/ iOS and rolling out updates to them
- Ability to plan and estimate timelines of new features/ releases.
- Hands-on experience in optimizing games for speed, performance, and experience;
- Profiling of the game to identify cause of performance issues.
- Understanding of multithreading, async and thread safe code
- Awesome troubleshooting skills
- Strong knowledge of architectural patterns, data structure and algorithms
- Familiarity with level design and planning
- Ability to communicate effectively with both technical and non-technical parties
Extra Gems for :
- Experience of working in Product industry
- Good understanding of client/ server interaction
- Experience in working on a mobile multiplayer games on scale, will be a huge plus
- Very good understanding of Android and iOS platforms
- Open source contributions, interesting hobby projects.
Your responsibilities would include :
- As a senior unity game developer, you will be part of an Unity Dev team
- Also will be responsible with the front-end (client) side development.
- You would be sole incharge (read, owner) of client-side of one of our titles
- And would have the complete responsibility of performance of the game and timely updates to it.
- Implement new game features and services in close partnership with the Product team and the backend team
- Create, debug, maintain and optimize the game, and related in-house written libraries used for the game's development.
- Build reusable code and libraries for future use
- Offer technical solutions, innovate and improve the quality of implementation, performance and usability of the game; keeping the players in center.
- Provide guidance and mentorship to your team and take complete ownership for growth of product as well as your team.
- Be the POC to the Product team; and provide them with regular updates on the current release plan and status.
- Be on top of progress of your team with respect to current release plan at all the times always keeping in mind that Speed is of the essence.
- Write technical design documents, for milestones and internal use.
- Actively communicate with external stake-holders like Unity team, Google team, etc in case of any troubleshooting/ issues.
Why Us ?
- High Growth Startup environment
- Company sponsored courses and education material
- Lots of learning opportunities
- Work with a super-talented team of professionals
- Informal work-culture, Casual Dress Code, multiple outings and trips
- Performance Based Bonus
- Competitive Salary
- Medical Insurance for you and your family
- Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

- Languages: Javascript, Typescript, CSS
- Framework: React 17, knowledge of React hooks is important and knowledge about react context and redux is required too
- Packages manager: npm, yarn
- Knowledge of REST and GraphQL
- Control version: Git
- Hosting & deployment: AWS Amplify
- The automation UI was written in Vue therefore knowing about Vue may be a plus
How many hours are they expected to work?
- - Full time position ( 40+ hours a week)
What hours should they work?
- - Prefer 9-5 EST but there is wiggle room
Will there be nights and weekends?
- - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
Should they be expected to lead?
- - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end.
Who will they report to?
- - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production.
- They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.
Will they work alone or in a team?
- In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
- Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.
Accountability
- The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
- As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
- A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.
Customer, Usability, and Value Focused
- The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum.
Quality focused
- Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.
Focused on the whole
- When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).
Creativity and Experimentation
- Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.
Unfeathered, Honest, Respectful Communication
- Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued.
Next Man or Woman Up Mentality
- Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.
Upward Mobility and Vesting Opportunity
- This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company


Your role and responsibilities
- Integrating REST APIs in front-end application using React JS
- Implementing business logic in front-end application using javascript, should be able to handle complex JSON architecture.
- Should be able to manage states using Redux, Redux thunk/saga, Mobx.
- Should be comfortable in using both functional and class components in React.
- Should be able to create reusable components to make efficient applications. We hate code duplication.
- Must be familiar with popular React UI libraries like Material UI, Antd.
- Implement best practices and constantly learn new ways of keeping codebases up to date.
- Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.
Criteria
- 2+ years of work experience with Javascript and React JS.
- Proficient understanding of code versioning tools, such as Git.
- Open-minded individual, open to learning new things
- A bit lazy is okay. Lazy people always find the quickest way to reach the solution. They write the most efficient code. We love that.
- You care about the design and user experience of an application. The choice of third-party libraries should be elegant.


