Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
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Amazon Web Services (AWS)e are looking for a DevOps Architect/Engineer with strong technical expertise and decent years of experience to join our IT firm. You will be responsible for facilitating the development process and operations across our organization. Besides, you should own excellent leadership skills to mentor and guide the team members.
To be successful in this job role, you should be able to streamline all DevOps practices. You should be able to review technical operations and automate the process using the right tools and techniques.
Your knowledge of the latest industry trends will prove beneficial in designing efficient practices. Moreover, you should be able to demonstrate excellent research skills and outstanding problem-solving abilities. If you possess the required skills, knowledge, and experience, then do write to us. We would be happy to meet you.
Responsibilities
- Simplifying the development process and operations
- Analyzing any setbacks or shortcomings in the operations
- Developing appropriate DevOps channels
- Setting up a continuous build environment to boost software development
- Designing and delivering efficient and comprehensive best practices
- Reviewing and managing technical operations
- Analyzing and streamlining the existing DevOps practices
- Monitoring and guiding the development team
- Using the right tools and techniques to automate technical processes
- Handling all deployment processes
- Minimizing failures and troubleshooting any technical issues
- Implementing effective DevOps solutions
- Ensuring all systems are secure and scalable
Requirements
- Bachelor’s degree in Information Technology, Computer Science or a related discipline
- Previous work experience in the IT industry
- Complete knowledge of DevOps tools like Docker, Git, Puppet, and Jenkins
- Familiarity with the latest industry trends and best practices
- Basic understanding of cloud-based environments
- Know-how of software development, testing, and configuration methodologies
- Knowledge of scripting languages like Python, JavaScript, and HTML
- Excellent analytical and research skills
- Strong leadership skills
- Ability to motivate team members
- Highly innovative individual
- Excellent problem-solving ability
- Ability to organize and manage time effectively
- Ability to work collaboratively and independently
- Good communication skills
- Ability to drive the automation process
- Demonstrating multitasking skills
- Familiarity with deployment process and tools
- Ability to maintain the confidentiality of any sensitive information
- Willingness to work in a competitive environment
Education and/or Experience:
Graduation/Post Graduation with minimum 1 to 3 years’ experience in the complete recruitment life
cycle for sourcing the best talent from diverse sources after identification of manpower requirement.
Language Skills: Proficiency in English (Written and Verbal)
Good understanding of MS Office.
JOB DESCRIPTION
Objectives:
1. Experience in Social Media Hiring and Boolean/String Searches & Talent Mapping
2. Updating candidate records and job postings in Applicant Tracking Systems.&
coordinating interview drives on a specified date
3. Regular meeting with the Hiring Managers to discuss the details about the
requirements and about their hiring plan.
4. Working on the sourcing plans for recruitment, referral schemes, vendor management etc
5. Involve in market analysis to provide inputs to delivery and to the
current market scenario and suggest alternate ways to successfully fulfill the positions
when faced with challenges.
6. Managing Pipelines.
7. Candidate Management.
8. Facilitating the initial round of screening, appraising the candidate on company
expectation and negotiating salary and perks.
9. Pre-employment check and Employment E-flow Process handing
Deep LearningAmazon Web Services (AWS)A stealth startup, born from research at Stanford's Human-Centred AI Lab, is building an AI Chief of Staff, designed to revolutionize how we work.
Most companies building AI agents are automating routine work. But we want to hold AI to a higher bar – an AI that “reasons” and helps humans deal with cognitive overload.
Come work at the intersection of cutting-edge NLP, generative AI and graph learning ML techniques. Help build technology that empowers, not exhausts!
Team: Stanford founder with background in data science, investing, and startups; Staff engineer at Amazon; and top-tier AI practitioners as Advisors (ex-Head of AI at Spotify, Senior Eng Director at Pinterest, AI 2030 Global Leader among others). Harvard and Stanford engineers contributed to early product development.
Role: Founding ML Engineer, full-time
Location: India. We can sponsor visas to relocate to the US based on fit.
Compensation: Around INR 25 lakh based on experience + equity
Required Qualifications
- Bachelor’s degree or master’s (preferred) in computer science, engineering, mathematics, or a related technical field from a top-tier institution
- 3+ years of experience building and deploying ML models in production, ideally with “0 to 1” ML work
Technical
- Expertise in NLP: Hugging Face Transformers, BERT, RoBERTa, and techniques like text classification and semantic clustering.
- Experience with LLMs (e.g., GPT-4, Gemini) for prompt engineering, fine-tuning for specific use cases, content generation, and cost-optimized ML infrastructure
- Deep Learning & Graph-Based ML: Proficiency in TensorFlow, PyTorch, XGBoost, GNNs, and dynamic graph databases like Neo4j for modelling relationships
- AI-powered chatbots, integrating LLMs for natural language interaction, feedback processing, and real-time user support
- Real-Time Data Processing & Integration: Skilled in using Apache Kafka and integrating ML models into scalable, reliable back-end systems
- Cloud Deployment: Experience deploying and managing ML services on AWS, GCP, or Azure with a focus on scalability and performance optimization
C++
PythonAbout Statcon Electronics
Statcon Electronics India Limited Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few. SEIL has a diverse portfolio, spanning across 4 sectors – Railways, Power, Defence and Solar energy.
About the position
We are looking for a multiple embedded software engineers with experience in developing firmware for controlling power electronics systems. Openings are available for senior and principal engineer positions across multiple product streams, and target markets include the Indian subcontinent, Africa and North America.
Required Technical skills
- Demonstrated experience in developing embedded firmware for real-time power electronics systems using 16/32 bit ARM microcontrollers (ST Microelectronics preferred).
- Must have shipped at least 1 major relevant product to the market which meets standard industry specifications. Experience with designing for North American/European markets a plus.
- Experience with common communication protocols such as SPI, I2C, USB, UART, Bluetooth, Ethernet, RS232, and RS485
- Experience with peripherals and systems such as ADC, DAC, timer, GPIO, PWM, DMA, NVIC, serial and parallel interfaces, memory, bootloaders and watchdog timers
- Proficiency in advanced algorithm development using Embedded C
- Experience with embedded software tools such as editors, assemblers, compilers, debuggers, simulators, emulators and Flash/OTP programmers.
- Thorough understanding of power electronics topologies and control strategies
- Good grasp over digital signal processing techniques
- Ability to read and interpret component datasheets, PCB schematics and layout design
- Familiarity with using measurement devices such as oscilloscopes, multimeters, function generators and logic analyzers to bring up and debug hardware
- Demonstrated knowledge of firmware development best practices (code reviews, unit tests, Software Configuration Management, version control using git etc.)
- Excellent documentation skills, and a good grasp over the English language
- Comfort in using modern collaborative tools such as Slack/Microsoft Teams, JIRA/Trello/Microsoft Planner, Confluence/Microsoft OneNote and the like.
Bonus Technical skills
- Experience using at least one scripting language, preferably Python
- Experience with designing for North American/European markets
- Experience with designing for IEC and BIS standards
- Familiarity with EMI/EMC process
- Ability to simulate power electronics systems using Simulink/MATLAB or equivalent open-source tools
- Familiarity with agile software development processes
- Experience with Linux administration using command line
Soft skills
- Ability to mentor junior engineers and generate testing procedures for people of all skill levels
- Excellent inter-personal skills
- Strong attention to detail with the ability to work on tight deadlines
- Team player with the ability to work independently under minimal supervision
- Excellent problem-solving skills
- Ability and desire to learn new technologies quickly
Qualifications
- Junior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 1 year of industrial experience, or a Bachelor's with 3 years of relevant industrial experience.
- Senior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 4 years of industrial experience, or a Bachelor's with 6 years of relevant industrial experience.
- Principal Engineer: A Master's (preferred) in Electrical /Electronics/Computer Engineering with 8 years of industrial experience, or a Bachelor's with 10 years of relevant industrial experience.
Responsibilities
- Develop, implement and test cutting-edge algorithms for medium and high-power AC-DC, DC-AC and AC-AC conversion of 1 phase and 3 phase AC systems up to 440 V AC, and DC-DC conversion of systems up to 1000 V DC.
- Develop sensing and IoT solutions for power electronics embedded systems
- Convert product requirements into technical specifications for Indian and international markets
- Cover all stages (pertaining to firmware) of V model for product development
- Generate technical documentation describing product functioning and test procedures for hand-off to SQA
- Debug product failures in the field using data-driven analysis techniques
- Mentor junior engineers
- Host research talks on emerging technologies within the company
Statcon Electronics is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Statcon Electronics is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.sindia.co.in.
Our client is a unique personal hygiene brand that has been listed as one of the top 10 startups in 2020 by LinkedIn. The husband-wife founders of the company started the journey of setting up the brand out of a very personal challenge of threatening infections every time one visits a public washroom. Founded in 2013, the company launched a toilet seat sanitiser spray for women that helped sanitize and deodorize toilet seats in public restrooms in just 5 seconds. This product, being travel friendly, saved millions of women from the risk of contracting UTI and soon became the world’s highest-selling product in the category. Apart from the flagship product, this D2C company offers eco-friendly sanitary pads, organic cotton tampons, menstrual cups, toilet papers, anti-pollution dust masks, among others.
Their products are currently available in around 100 cities of India and exported to about 10 countries. This personal hygiene and wellness brand has been awarded as Amazon's SMB Brand of the Year 2020.
As a Amazon PPC Specialist, you will be responsible for working on e-commerce marketplace advertising platforms, strategizing and optimizing campaigns on a daily basis.
What you will do:
- Preliminary product research, keyword research and implementing them organically and inorganically
- Identifying trends, insights, and optimize spend and performance based on the insights
- Measuring and creating a comprehensive report on campaign performance that clearly communicates the strengths and weaknesses of each campaign
- Planning visibility spends and consumer offers with marketplaces as well as alignment of the spends with revenue
- Managing A+ content, brand stores, premium pages on Amazon and similar collaterals on other marketplaces
Desired Candidate Profile
What you need to have:
- Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing)
- Minimum 3 years of experience in E– Commerce Marketing
- Thorough understanding of e-commerce marketing, including search engine optimization, keyword bidding and online tracking systems
- Ability to think strategically and structurally while solving growth problems
- A problem-solving mindset and willingness to challenge the established norms
- Experience with data analytics
- Extensive knowledge of Amazon Advertising (AMS), Amazon Display, DSP, Flipkart ADP and Flipkart PLA is required
- Understanding of Facebook Business Manager, TikTok Ads, etc. is a plus
PostgreSQLExceleron Software is looking for a Perl developer to join our development team.
**This is a fully remote position, even after COVID!**
Exceleron Software provides an integrated energy utility customer engagement suite consisting of Online and Cash Payments, Customer Alerts, Prepay Billing, Online Bill Presentment, Usage Monitoring, and a Mobile App (for both iOS and Android) in both the United States and India.
We have passionate, fun-loving, and exciting people at Exceleron in India and the US. We are looking for people who can have fun at work. We are looking for people with strong communication skills (you should be able to talk about Technology with ease) and be someone who works well as part of a team and enjoys sharing ideas and debating technical options.
You will be expected to provide input in the design of systems and can even provide an opinion on front-end design issues.
Core modules used in our systems: Catalyst, DBIx::Class, Template::Toolkit, Plack, Test::More, Moose, PDF::API2 along with many others. Should have experience in writing tests and doing code reviews and participating in test-driven development. You are also likely to have several CPAN modules, and follow the latest technical developments
Desired Candidate Profile
1) 3-8 years experience in Perl Development with a working knowledge of the following web
2) development stack: HTML/XHTML, CSS, JavaScript, Apache/Nginx Extensive experience with OO Perl
3) Proficient with building/managing relational databases
4) Any perl based web frameworks (Mojolicious, Catalyst, Dancer, CGI Application, or anything else)
*Preference will be given to Active contributors to Perl Mongers/ Programming/Hacking Discussions.
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required, administrative work, and general clerical support.
Job Responsibilities:- Greeting receiving visitors at Front Desk.
- Maintaining a record of visitors.
- Handling client/visitors, complaints/feedbacks and other related problems and communicate to next level.
- Announce directing them to the concerned department or person.
- Answering, screening forwarding all phone calls enquiries.
- Provide basic accurate information via phone calls.
- Receiving, sorting, distribution dispatch of daily mails or deliveries.
- Ensure tidy presentable front desk area.
- Graduate with minimum 2 years experience in the front desk, or related professional area.
- Mature, Self-driven and capable of handling tasks independently.
- Excellent communication skills. Should be proficient in both written spoken English.
- Should be a team player.
The mission of R&D IT Design Infrastructure is to offer a state-of-the-art design environment
for the chip hardware designers. The R&D IT design environment is a complex landscape of EDA Applications, High Performance Compute, and Storage environments - consolidated in five regional datacenters. Over 7,000 chip hardware designers, spread across 40+ locations around the world, use this state-of-the-art design environment to design new chips and drive the innovation of company. The following figures give an idea about the scale: the landscape has more 75,000+ cores, 30+ PBytes of data, and serves 2,000+ CAD applications and versions. The operational service teams are globally organized to cover 24/7 support to the chip hardware design and software design projects.
Since the landscape is really too complex to manage the traditional way, it is our strategy to transform our R&D IT design infrastructure into “software-defined datacenters”. This transformation entails a different way of work and a different mind-set (DevOps, Site Reliability Engineering) to ensure that our IT services are reliable. That’s why we are looking for a DevOps Linux Engineer to strengthen the team that is building a new on-premise software defined virtualization and containerization platform (PaaS) for our IT landscape, so that we can manage it with best practices from software engineering and offer the IT service reliability which is required by our chip hardware design community.
It will be your role to develop and maintain the base Linux OS images that are offered via automation to the customers of the internal (on-premise) cloud platforms.
Your responsibilities as DevOps Linux Engineer:
• Develop and maintain the base RedHat Linux operating system images
• Develop and maintain code to configure and test the base OS image
• Provide input to support the team to design, develop and maintain automation
products with playbooks (YAML) and modules (Python/PowerShell) in tools like
Ansible Tower and Service-Now
• Test and verify the code produced by the team (including your own) to continuously
improve and refactor
• Troubleshoot and solve incidents on the RedHat Linux operating system
• Work actively with other teams to align on the architecture of the PaaS solution
• Keep the Base OS image up2date via patches or make sure patches are available to
the virtual machine owners
• Train team members and others with your extensive automation knowledge
• Work together with ServiceNow developers in your team to provide the best intuitive
end-user experience possible for the virtual machine OS deployments
We are looking for a DevOps engineer/consultant with the following characteristics:
• Master or Bachelor degree
• You are a technical, creative, analytical and open-minded engineer that is eager to
learn and not afraid to take initiative.
• Your favorite t-shirt has “Linux” or “RedHat” printed on it at least once.
• Linux guru: You have great knowledge Linux servers (RedHat), RedHat Satellite 6
and other RedHat products
• Experience in Infrastructure services, e.g., Networking, DNS, LDAP, SMTP
• DevOps mindset: You are a team-player that is eager to develop and maintain cool
products to automate/optimize processes in a complex IT infrastructure and are able
to build and maintain productive working relationships
• You have great English communication skills, both verbally as in writing.
• No issue to work outside business hours to support the platform for critical R&D
Applications
Other competences we value, but are not strictly mandatory:
• Experience with agile development methods, like Scrum, and are convinced of its
power to deliver products with immense (business) value.
• “Security” is your middle name, and you are always challenging yourself and your
colleagues to design and develop new solutions as security tight as possible.
• Being a master in automation and orchestration with tools like Ansible Tower (or
comparable) and feel comfortable with developing new modules in Python or
PowerShell.
• It would be awesome if you are already a true Yoda when it comes to code version
control and branching strategies with Git, and preferably have worked with GitLab
before.
• Experience with automated testing in a CI/CD pipeline with Ansible, Python and tools
like Selenium.
• An enthusiast on cloud platforms like Azure & AWS.
• Background in and affinity with R&D
Adobe Illustrator
Zonal School Sales Manager
About the role :
At HealthSetGo, we have a team of bright, passionate business development managers, who believe in our company motto that we don't just sell our solutions to our customers, but we sell ourselves: our love of innovation, our empathetic approach to winning and retaining customers, and desire to delight everyone we come in contact with. We want someone to be a part of this team and take HealthSetGo to further greatness.
This exciting role will involve the following responsibilities :
Strategy :
- Take responsibility for Business Development strategy and its execution
- Decide on roll-out strategy, manage process of growing into new markets
- Identify potential business opportunities, size the opportunity to determine its attractiveness and priority, prepare a plan for addressing it, and executing this plan directly
- Work closely with Product, Tech and Ops teams to design leading products with revenue impacts
- Give feedback and insights to how products are viewed by the market, and give input into product management and development prioritization processes
Process :
- Manage sales process, systems and pipeline to achieve 'scalable intimacy' and win valuable business swiftly
- Manage account management process and systems to ensure customer loyalty and retention, encourage word-of-mouth advertising, high customer satisfaction, and increase in value for existing accounts
Business Development :
- Actively pursue strategic or large business development opportunities, taking responsibility for winning the business and maximizing its commercial success
- Identify new channels for integrating or distributing our technology, and leading the development and success of those new channels
- Strike deals to maximize monetization potential of the product set, including identifying and prioritizing new opportunities
About you :
Here at HealthSetGo we value dedication, enthusiasm, and a love of innovation. We are disrupting the Healthcare industry, and welcome candidates who want to be a part of this ambitious journey. But it's not just hard work, we definitely appreciate a bit of quirkiness and fun along the way. You have a strong technical background, able to understand the capabilities of our technologies and design high-level solutions for potential customers and partners you will have experience selling education, Edutech, or childcare solutions to Schools or Government you will have experience of sales and account management
- You recognize the role account management can play alongside sales, and can create initiatives and campaigns for retention and engagement alongside new business and marketing initiatives
- You will have a strong understanding of the education, healthcare, and schools space, with a network of contacts you have built up in those circles
- You will be brilliant at spotting new channels for our product and services, and have the confidence and tenacity to reach out and develop those channels to achieve revenue targets
- You will be a natural negotiator, able to get contracts and deals signed with partners and knowing where to push and where to acquiesce, building a relationship alongside winning the deal
- You will love winning deals, and create a culture of vibrancy and success within your department
- You are able to think strategically alongside a passion to turn strategy into results
- You will be charming, personable, and sincere, embodying the HealthSetGo spirit as you interact with the outside world
- You are a natural communicator, not just to your peers but providing insight and updates to the office of the CEO
- You have a sense of humour, are ambitious, and love the thrill and madness of working in a start-up environment.
About HealthSetGo :
HealthSetGo is India's largest healthcare organisation for schools with the mission to nurture the largest network of health promoting schools; hence achieving the vision of a healthy India. Founded by Priya Prakash, HealthSetGo currently operates in over 70+ cities across India with 250,000+ students and parents under its award-winning flagship Health Program HealthSetGo CARE which monitors the healthy growth and health education of students at School. Aligned with the Sustainable Development Goals 3&4, HealthSetGo aims to nurture India's health ecosystem. HealthSetGo has won many awards including Indian Education Award, IDA Award, Healthcare Innovation Award, Cartier Women's Initiative Award with its founder being inducted into the Forbes 30 under 30 Asia 2018 list.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon