International Voice Process

Job Title: India Sales Head

Experience: 6+ years

Location: Gurgaon

Mode : Onsite (5 days)

Salary: 30 - 35 LPA (Fixed and Variable)

Skill Sets : IT Services, implementation, customized solutions, Digital Transformation services, Mobility

Need for only tier 1 college

Roles & Responsibilities:

Lead Account Management: Serve as the primary point of contact for all customer account management matters.

Client Relationship Building: Establish and maintain strong, long-lasting client relationships.

Contract Negotiation: Negotiate contracts and close agreements to maximize profits.

Upselling and Cross-Selling: Drive upselling and cross-selling initiatives within existing India accounts, promoting Cubastion's offerings.

Account Growth Strategy: Develop comprehensive plans to maximize account growth and unlock full potential.

Trusted Advisor: Establish trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

Delivery Success: Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Stakeholder Communication: Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Business Development: Develop new business with existing clients and identify areas of improvement to meet sales quotas.

Forecasting: Forecast and track key account metrics, including quarterly sales results and annual forecasts.

Reporting: Prepare detailed reports on account status.

Collaboration: Collaborate with presales and sales teams to identify and grow opportunities within the territory.

Client Support: Assist with challenging client requests or issue escalations as needed.

Qualifications & Skills:

Experience: Over 6+ years of work experience in sales (IT Services) – B2B.

Education: Graduates from Tier 1 institutions preferred.

Communication & Influence: Strong ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.

Client-Focused Solutions: Proven experience delivering client-focused solutions tailored to customer needs.

Project Management: Ability to manage multiple account management projects simultaneously with sharp attention to detail.

Interpersonal Skills: Excellent interpersonal and communication skills.

Sales Skills: Proficiency in selling, influencing, negotiation, and presentation.

Strategic Thinking: Ability to align strategic thinking with company goals, demonstrate knowledge management, and uphold accountability and responsibility.

Salary & Perks:

Best in the industry, based on experience and qualifications.

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Front end developer | Angular, CSS + .NET

Are you...

• Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• .Net Core
• Front end web in TypeScript & Angular
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• Proficiency with Javascript & Angular.
• Proficiency with HTML/CSS. Being able to create Figma designs from scratch.
• You have experience with back end technologies such as .NET Core.
• Track record of building great products
• You’ll love the idea of being a big part of a small team. Current team size is 5.
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: UI Design Intern

Company: Skitbit International

Job Description:

We are seeking a highly creative and motivated UI Design Intern to join our design team at Skitbit International. The intern will work closely with our senior designers and developers to create visually appealing and user-friendly designs for our digital products.

Responsibilities:

• Assist in the design and development of web and mobile applications
• Create wireframes, mockups, and prototypes for new features and designs
• Collaborate with cross-functional teams to gather requirements and provide design solutions
• Help to maintain and improve the company's design style guide
• Stay up-to-date with the latest design trends and technologies

Qualifications:

• Currently enrolled in a degree program in Graphic Design, UI/UX Design, or a related field
• Strong knowledge of design software such as Adobe Creative Suite, Sketch, Figma
• Understanding of user-centered design principles and web/mobile design best practices
• Strong attention to detail and ability to work on multiple projects simultaneously
• Passion for creating visually appealing and user-friendly designs

This is an paid internship with a stipend of 28k per month that will require a minimum of 20 hours per week. The intern will have the opportunity to work on real projects and will receive feedback and guidance from experienced designers. This is an excellent opportunity for students to gain hands-on experience in the field of UI/UX design and to build a portfolio of work.