Production Engineer

Job Description:

• Candidate will be responsible for sales in BFSI & Govt. Segment
• Candidate should have a relevant experience and proven track record in BFSI & Govt. Segment.
• To tap and map all prospective customers/partners
• To generate new business and increase customer base.
• To Focus on achieving assigned targets on a monthly basis
• Manage and own the entire sales cycle from quote to collection

Desired Candidate profile:

• Candidate having experience in dealing with BFSI & Govt. customers
• Ability to Sell & push products.
• Should have maturity and ability to handle the customer hierarchy confidently
• Having Business development and new customer creation experience.
• Should be innovative in identifying potential customer base.
• Self-Driven, Self-Motivated and go-getter.
• Able to face challenges and perform in a highly competitive and dynamic market and ecosystem and perform under pressure.
• This is a field sales position that involves excessive traveling (mostly in-city) and feet on the street.
• Proven track record of over-achieving targets on monthly, Quarterly and Yearly basis.

Your Impact 

We’re looking for passionate and self-driven Backend Software Engineers who can combine technical depth with strategic product thinking. This role is ideal for someone who enjoys working with modern backend stacks, brings strong critical thinking to the table, and can balance short-term delivery with long-term technical vision. 

Build scalable and reliable backend services and APIs that power the product.

What skills do you need? 

• Extensive (Must have) hands-on experience in JavaScript, TypeScript, backend development using Node.js and Express.js, and database management with MySQL.
• Strong command of JavaScript and understanding of its quirks and best practices
•  Exposure to system design and interest in building scalable, high-availability systems.
• Experience from a high-growth product-based startup is a must-have.
• Ability to think strategically when designing systems—not just how to build, but why
• Prior work on B2C applications with a focus on performance and user experience
• Knowledge of Sequelize, MongoDB, and AWS would be an advantage. 
• Experience in optimizing backend systems for speed and scalability.
• 
  

Why choose a career at RockED? 

• Remote-first culture with initial in-office training at our Bangalore HQ to help you settle in and connect with the team.
• Company-sponsored travel and stay during quarterly in-person meetups.
• Comprehensive health insurance – ₹10 lakh coverage for you and your family, fully paid by RockED.
• Direct access to leadership with experience at top global companies like Adobe, Microsoft, Walmart, and more.
• Be part of a diverse and global team working across the US, India, and Germany.
• Unlimited leave policy – built on trust and so far used responsibly by our team.

How to Apply?

Reach out to Kashish Trehan from RockED Team

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

As a Full Stack Developer; you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• Backend: Spring (JAVA), Spring Boot, Laravel (PHP), MySQL, NoSQL, NGINXPlus.
• Frontend: Angular 5+ Ngrx/store5
• Infrastructure: Google cloud platform (App Engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Pusher.io (WebSockets), Filestack, Postmark app, 4 Tools: Postman app, JIRA.
• Rest APIs, Microservices, Agile, Oauth, Message Queue, Git.
• 6 years proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache) and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on the AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.

We are looking for a skilled and experienced Node.js Developer with at least 4 years of professional experience to join our team. As a Node.js Developer, you will be responsible for developing robust and scalable web applications using JavaScript and various frameworks.

Roles and Responsibilities

• Production platform hands-on experience involving Node JS & REST API.

• Hands-on production platform experience working with micro-service back-end architecture.

• Working knowledge of GRPC, HTTPS, and GRAPHQ protocols.

• Well-versed in cloud deployment of code blocks.

• Experience with JS testing and code analysis frameworks such as Mocha.

• Utilize modern JavaScript frameworks such as Express.js and Sails.js to build efficient and scalable applications.

• Work with databases like MongoDB and PostgreSQL using Mongoose and Sequelize ORM.

• Integrate messaging systems like Kafka and RabbitMQ for reliable event-driven communication.

• Write unit tests using Mocha, Chai, and Jest frameworks to ensure code quality and reliability.

• Utilize AWS S3 bucket for secure and scalable storage of data and media files.

• Collaborate with QA engineers to perform thorough testing and bug fixes.

• Work with third-party APIs such as Postman, Twilio, SendGrid, Firebase, and KeyCloak for various integrations.

About US: Newbie Soft Solutions is an IT service provider focused on providing solutions in niche areas to support and build future -ready, resilient solutions for medium sized industries and growth-focused technology organizations.

The name NEWBIE signifies a new chapter, a new beginning in the field of staffing solutions. Founded in 2015, we have grown from strength to strength with a strong presence across India, United States and Australia. Our offerings include Staffing Solutions, IT Consulting, Business Intelligence, Security Solutions, Legacy Application Management and Modernization. We value consistency, which is our core principle, to reach the end goal of complete user satisfaction. We constantly strive to outperform our competitors to become the leaders in digital revolution.

• Clear understanding of end to end communication of service calls via API Gateway/Service Mesh/Service Registry
• Experience on Springboot/SpringCloud/Restful Webservices
• Experience in containerisation (Docker) and Kubernetes in terms of creating container images and writing manifest files/helm charts on designing PODs/Side-car patterns etc.
• Good design experience on Web Applications (backend) & since we operate as a DevOps pod we would expect the person be involved in production deployments/support.
• Exposure to usage of CI-CD tools like Git/Jenkins/Maven/Sonar/Junit/CheckMarx/Netsparker/Cucumber

• Experience in web technologies (Object-Oriented JavaScript, HTML, CSS) and experience with web standards, including HTML5 and CSS3
• In depth understanding of Angular concepts and structures
• Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
• Should have solid understanding and experience (at least 1+ years) with Object-Oriented design and development
• Strong verbal and written communication skills
• Proactive attitude to problem resolution
• Ability to work in a fast-paced environment, and manage time efficiently to meet project timelines
• Ability to work well independently, or with remote teams

• Experience in Agile Software Development projects
• Knowledge on how to create modules and libraries with angular and publish it on platform like npmjs.
• Knowledge on Nrwl's developer tools
• Experience in writing Unit Testing cases.
• Capable to perform code reviews and provide code to optimize performance of the application.