Product Support Specialist

Job Description for QA Engineer:

Location -Hyderabad

• 6-10 years of experience in ETL Testing, Snowflake, DWH Concepts.
• Strong SQL knowledge & debugging skills are a must.
• Banking experience is mandatory
• Experience on Azure and Snowflake Testing is plus
• Experience with Qlik Replicate and Compose tools (Change Data Capture) tools is considered a plus
• Strong Data warehousing Concepts, ETL tools like Talend Cloud Data Integration, Pentaho/Kettle tool
• Experience in JIRA, Xray defect management toolis good to have.
• Exposure to the financial domain knowledge is considered a plus
• Testing the data-readiness (data quality) address code or data issues
• Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions
• Demonstrate strong collaborative experience across regions (APAC, EMEA and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution
• Prior experience with State Street and Charles River Development (CRD) considered a plus
• Experience in tools such as PowerPoint, Excel, SQL
• Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus

Key Attributes include:

• Team player with professional and positive approach
• Creative, innovative and able to think outside of the box
• Strong attention to detail during root cause analysis and defect issue resolution
• Self-motivated & self-sufficient
• Effective communicator both written and verbal
• Brings a high level of energy with enthusiasm to generate excitement and motivate the team
• Able to work under pressure with tight deadlines and/or multiple projects
• Experience in negotiation and conflict resolution

IT Asset Management (Hardware and Software), Configuration, Implementation and Integration with third party systems.

IT Asset Management –

• Develop Lifecycle Management Policies, Processes, Procedures, Compliance, Governance and Documentation based on ITIL best practices.
• Have experience in Jira Configuration and Asset Management. Configuration of dashboards and reports.
• Have worked as Jira Admin and designed workflows for PM,SM & Asset Management.
• Must have handled Asset management project in past and configured the required workflows & lifecycle management.
• Deploy service assets and configuration management processes and ensure these ones are fit for purpose and operational at any time.
• Anticipate future IT needs versus existing infrastructures architecture, perform impact assessments, and investigate design options.
• Maintain the asset and configuration management databases (AMDB & CMDB) and ensure completeness and correctness, act on any potential issues.
• Monitor services assets (e.g. laptop, token, etc.) ensure compliance as needed. Produce technical documentation, reports, data analysis, etc. and identify opportunities for improvement and automation.
• Lead and organize processes controls and reviews on a periodic basis to ensure that the hardware overall services are running according to the defined standards. Follow latest evolutions in field of expertise and share best practices within the internal community.
• Carry out any other task in line with the main purpose of the job.
• Provide Asset Management training to the customer Ensure compliance with relevant regulations and standards.
• Preference: HealthCare domain

• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

Are you an experienced, ambitious Software Developer looking for a challenging role where you can learn lots more?

We are looking for a motivated PHP Developer with skills in other PHP-based frameworks to come to join our fast-paced, fun, and rewarding agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities, great compensation, and benefits.

Software Developer duties and responsibilities

• Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, Drupal etc.)
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Troubleshoot, test, and maintain the core product software along with the databases to ensure strong functionality and optimization.
• Contribute to all the software development phases.
• Develop and deploy the latest features that facilitate the relevant tools and procedures if required.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

• 1+ years of experience as PHP Developer, Software Developer, Web Developer, or related roles.
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, Drupal etc.)
• Experience in implementing the common 3rd party APIs such as Facebook, Google, etc.
• Knowledge of developing web services will be preferred.
• Should possess a passion for coding practices and best designs.
• User authentication and authorization between multiple systems, servers, and environments
• Experience with building restful JSON web services
• Knowledge of APIs, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Perks & Benefits

• Work from home / Hybrid working model 
• 5 days working 
• Leave compensations 
• Flexible working hours 
• Exposure to the international market 
• Medical Insurance 

YOU'LL BE OUR : Data Scientist                                                            YOU'LL BE BASED AT: IBC Knowledge Park, Bangalore

YOU'LL BE ALIGNED WITH :Engineering Manager

YOU'LL BE A MEMBER OF : Data Intelligence

WHAT YOU'LL DO AT ATHER:

• Work with the vehicle intelligence platform to evolve the algorithms and the platform enhancing ride experience.

• Provide data driven solutions from simple to fairly complex insights on the data collected from the vehicle

• Identify measures and metrics that could be used insightfully to make decisions across firmware components and productionize these.

• Support the data science lead and manager and partner in fairly intensive projects around diagnostics, predictive modeling, BI and Engineering data sciences.

• Build and automate scripts that could be re-used efficiently.

• Build interactive reports/dashboards that could be re-used across engineering teams for their discussions/ explorations iteratively

• Support monitoring, measuring the success of algorithms and features build and lead innovation through objective reasoning and thinking Engage with the data science lead and the engineering team stakeholders on the solution approach and draft a plan of action.

• Contribute to product/team roadmap by generating and implementing innovative data and analysis based ideas as product features

• Handhold/Guide team in successful conceptualization and implementation of key product differentiators through effective benchmarking.

HERE'S WHAT WE ARE LOOKING FOR :

• Good understanding of C++, Golang programming skills and system architecture understanding

• Experience with IOT, telemetry will be a plus

• Proficient in R markdown/ Python/ Grafana 

• Proficient in SQL and No-SQL

• Proficient in R  / Python programming

• Good understanding of ML techniques/ Sparks ML

YOU BRING TO ATHER:

• B.E/B.Tech preferably in Computer Science

•  3 to 5 yrs of work experience as Data Scientist

1. Develop and manage digital marketing campaigns
2. Oversee the social media strategy of the brand and work with an agency
3. Periodically run website audits for the company’s websites and pass on feedback to the tech team
4. Oversee and optimize content for the website and social networking accounts such as Facebook, Quora, Youtube, etc.
5. Track and analyze website traffic flow and provide regular internal reports
6. Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
7. Continually work on the Search Engine Optimization of the website(s)
8. Fix any errors or bugs in online content
9. Edit and post videos, podcasts and audio content to online sites
10. Create online banner adverts and oversee pay per click (PPC) ad management
11. Write copy for email marketing campaigns
12. Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
13. Attend networking events

Education Qualifications:

Minimum Graduate, PG & MBA preferred   

Experience & Skills:

• Minimum of 1-2 years work experience
• E-commerce experience preferred
• Consumer good experience preferred
• Proficiency in MS office and online tools for digital marketing