Product Marketing Executive

We are seeking a Production Support Engineer to join our team.

Responsibilites:

• Be the first line of defense for production and test environment issues.
• Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
• Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
• Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
• Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
• Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
• Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
• Keep up with info alerts, patching alerts, and delivery partners' activities.
• Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
• Manage and communicate about upcoming maintenance in the test environment on a daily basis.
• Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
• Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
• Submit Application Redirects tickets for planned maintenance after gaining approval from management.
• Participate in analysis and improvement of system performance.
• Host daily operational standup.
• Provide additional support to existing production support procedures and process improvements.
• Provide regular status reports to management on application status and other metrics.
• Collaborate with management to improve and customize reports related to production support.
• Plan and manage support for incident management tools and processes.

Requirements:

• Bachelor's Degree in computer science, engineering, or related field.
• AWS Cloud certification.
• 3+ years of relevant IT work experience with cloud experience.
• Knowledge of Java and microservice development and deployments.
• Understanding of the business processes behind applications.
• Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
• Strong oral and written communication skills, including process documentation.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
• Proficiency in knowledge of computer systems, databases, and SharePoint.
• Knowledge of Splunk and AppDynamics.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Executive - AR:-

 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards.

Sr. Executive - AR:-

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Ensure required quality standards.

Analyst - AR:-

• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 

• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Resolve the denied claims 

Sr. Analyst - AR:-

• Capable of handling minimum team of 5-10 

• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 

• Should be able to mentor the team members 

• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 

• Exceed individual productivity and quality standards as per org policy. 

• Assist team to achieve the minimum productivity and quality benchmark. 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Review EOB, post the denials and take appropriate action on the denials. 

• Resolve the denied claims.

We are seeking extremely smart programmers who are gung ho about building large scale systems that are going to have a big impact on millions of customers.

Responsibilities:

• Design and develop products by working closely with business team.
• Gain experience with hands on coding and independent ownership of software components.
• Build performant, scalable, enterprise ready back end architectures that can support millions of users in parallel.
• Follow strong engineering best practices and champion their adoption.

Requirements:

• 2+ years’ experience in software product development and delivery.
• Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
• All experience should be from good product development or e-commerce background.
• Must have shown good stability in all your previous associations.
• Have strong backend knowledge and cloud development exposure.
• Expert at Java, Spring boot, Hibernate, REST API development.
• Worked with at least 1 RDBMS (Mysql preferred). NoSql is a plus.
• Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
• Writing high quality code which is made better by unit tests and integration tests is how you work.
• Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
• Knowledge of test driven development and AWS tech stack will be a good plus.

Extramarks is a new-age digital learning solutions provider that offers the best of pedagogy and technology to create engaging, child-centric teaching-learning environments in India's best schools and for self-learning at home. Globally, over  9000 schools and 11 million learners have adopted Extramarks Total Learning TM solutions - India, South Africa, Singapore, Indonesia, and the Middle East countries- UAE, Oman, and Kuwait. 

WORK FROM OFFICE 

Product : K-12

Offering exciting salary with good incentives.

About The Role
Energized individuals who are all set to sell the K-12product, one who has good hands-on experience into entrance exam courses and sound understanding of the Industry. 

Roles available- BDE/Sr. BDE/AM
Location: Delhi NCR
*Immediate joiners Only

*Expected Skillset:

· Any Graduate/Post Graduate
· Excellent interpersonal & communication skills
· Quick learner
· Motivated to start a career in sales

Requirements :

1. Fleuncy in English and Local Region language

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We have an opening for a Software Engineer(Solution) role which you might be interested in.

Responsibilities of your role:

• You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.

There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions working group.

• You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value in the product.
• You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
• You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.

Work you will be doing:

• You will be building bespoke voicebots for enterprise clients using internal tools.
• You're expected to help build the Solutions stack whose goal it is to reduce the amount of effort put into building our voicebots. 
• You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.

Mandatory Requirements:

• Professional experience of at least 1 year.
• Has experience with integrating or building HTTP APIs
• Has hands-on experience of working with Python
• Good communicator

Optional Requirements:

• Has experience working in any of Django Rest Framework, Redis, Celery

Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services.

We don't expect you to have worked on all of it. We're looking for Python programmers who are ready to pick up the rest of the tech stack on the job.

Languages:

• Python
• Golang

Frameworks:

• Python:
  • Django Rest Framework
  • Celery
• Golang:
  • Gorm
  • GorillaMux

Tools/Orchestration/VCS:

• Docker
• Kubernetes
• Argo Workflows
• Gitlab
• Github