
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Product Manager, you will be building products that customers love. You will play a critical part in defining and building the perfect experience for millions, developing scalable, well-designed software that enhances people's lives globally.
What you will do:
- Gaining a deep understanding of customer experience, identifying, and filling product gaps and generating new ideas that grow market share, improve customer experience and drive growth
- Creating buy-in for the product vision both internally and with key external partners
- Translating product strategy into detailed requirements and prototypes
- Scoping and prioritizing activities based on business and customer impact
- Working closely with technical teams to deliver with quick time-to-market and optimal resources
- Bringing new product features to market by analyzing proposed product requirements and product development programs based on various insights from Data Analytics & other stakeholders.
- Evaluating promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Acting as a product evangelist to build awareness and understanding
- Completing operational requirements by scheduling and assigning associates, following up on work results.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- BE / BTech
- Experience at a B2C ed-tech company, preferably in the overseas education segment
- Experience in a startup
- Tech development experience
- Has prior experience in building and growing a digital B2C product
- Uses an optimal mix of intuition and analysis. Familiarity with design of experiments is a plus
- Is an effective communicator
- Knows how to bring teams together to effect timely delivery

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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that
wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,
Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Location: On-site – Bengaluru
Duration: 3 Months (Full-Time Internship)
Stipend: ₹15,000 per month
Role Overview:
As a Content Creator Intern, you'll be responsible for ideating, creating, and delivering content that engages audiences across platforms—especially around tech and long-format narratives. You’ll be featured in some on-camera content, so we are currently looking for a male candidate for role-specific requirements.
Key Responsibilities:
● Conceptualize and create engaging long-format content, particularly in the tech space.
● Script, shoot, and edit videos for social media, YouTube, and other digital platforms.
● Be comfortable appearing on camera as a presenter or host for certain video formats.
● Collaborate with designers, editors, and marketing teams to bring creative ideas to life.
● Stay updated with trends across YouTube, Instagram, and LinkedIn.
Requirements:
● Male candidate (role involves on-camera presence requiring a male host).
● Experience in creating or scripting tech-related or long-format content.
● Basic knowledge of tools like Adobe Premiere Pro, After Effects, Canva, or Figma is a plus.
● Strong storytelling and communication skills.
● Comfortable in front of the camera and presenting ideas clearly.
● Available to work full-time on-site in Bengaluru for the internship duration.
Perks & Benefits:
● Stipend of ₹15,000/month
● Hands-on experience with real brand campaigns and content creation.
● Creative mentorship and professional development.
● Certificate and letter of recommendation on successful completion.
About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Additional Information
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
About the job
How to apply -
Please follow the steps below :
1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/154
2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here -
a.) https://app.wishup.co/test
3) Initial Discussion
4) Interview with Hiring Manager - 1
5) Interview with the Hiring Manager - 2
6) Interview with Hiring Manager - 3
About the role, Keynotes:
- Profile – Product Manager
- Role – Full-time
- Grade – Manager/Senior Manager
- Location – Bengaluru
- Work Days – Mon to Fri
What you’ll do?
- Own the end-to-end product lifecycle – from ideation to launch to scale.
- Identify and implement AI-driven opportunities to optimize user workflows and internal operations.
- Define and execute product strategy aligned with company goals and customer needs.
- Collaborate closely with design, engineering, and marketing teams in a fast-paced, agile environment.
- Use data to make informed decisions and rapidly iterate based on user feedback and insights.
- Champion innovation by staying ahead of trends in AI, SaaS, and product-led growth.
- Stay ahead of the curve on AI trends, tools, and competitive landscape
- Be the voice of the customer and market – always
- Keep abreast of new trends and best practices in the technology landscape
- Take the initiative in thought leadership, innovation, and creativity
- Work closely with Marketing, Business Development, and Operations to define and deliver new products and enhancements
What are we looking for?
- 3 plus years of product management experience in a SaaS company
- Deep expertise in AI tools
- Strong strategic thinking with the ability to balance vision and execution
- Excellent communication and leadership skills across disciplines
- Graduated from a top engineering college
- Startup DNA – you get things done fast and well, thrive in ambiguity, and love ownership
- Knowledge of technological trends to build a strategy
- Proven track record of success in leadership positions
- Exceptional project management and organization skills
- Excellent communication, leadership, and strategic thinking abilities with a problem-solving aptitude.
- Ability to track and identify new technologies to solve complex business issues.
- Understanding of budgets and business planning
What’s in it for you?
- Receive a more-than-competitive salary plus benefits
- Performance-driven and transparent work culture
- Enjoy a culture with opportunities for growth and learning
About Wishup
Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.
Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE.
Requirements:
• Strong understanding of Nodejs & front-end Technology.
• Strong understanding of MEAN or MERN Stack.
• Strong knowledge of HTML, CSS, RWD, Javascript, and JQuery.
• Bring 1+ years of Experience in Node with typescript or React.
• Strong OOPS ( Object Oriented Programming ) concepts.
• Good knowledge of browser caching, working with cookies and Java scripts for faster website loads.
• Mean/Mern Stack Developer with hands-on experience in Node.js, typescript, and angular.
• Experience developing and improving REST APIs.
• Experience working with AWS Clouds/Azure.
• Experience building web UI dashboards and other self-service solutions.
• Relational DB knowledge (MySQL, PostgreSQL, Oracle, or SQL Server).
• NoSQL knowledge (MongoDB, Redis, Cassandra, or Hadoop).
• Ability to recite design patterns.
• Experience leading Agile projects and getting results in Scrum or Kanban teams and workflows.
• Experience with practices such as Test-Driven Development (TDD) is a plus
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
Qualification: B.com / BBA / MBA / 1-2 years of Experience in sales and marketing
Skills: Excellent Communication and Writing skills in both English & Tamil, Spontaneous Mindset, Wide Knowledge about Sale & Marketing , Social Skills and Technical knowledge, Anger & Stress management skills.
Salary: As per Industrial standard
Experience: 1-2 years or more / Freshers who have done internship or training program on Business Development or sale & marketing oriented training programs
The ideal candidate must have -
- At least 2 years of practical experience in defining, developing, maintaining and executing test cases
- Prior experience dealing with full product development lifecycles and multiple releases
- Experience of working with Web, Mobile, and API Testing
- Basic understanding of good programming practices, architecture and design patterns
- Knowledge of Performance & Security Testing
- Solid analytical & problem-solving skills and experience of working in Agile process management methodology
- Should be excellent at communication, be able to explain ideas clearly.
- Must be extremely proactive and self-starter.
- Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.
What you will do:
- Coordinating with internal (operation, sales) and external stake holders (Client POC)
- Ensuring that customers receive the quickest service possible
- Assisting representatives in handling disappointed customers
- Determining a course of action to resolve customer problems
- Training newly hired customer service representatives
Desired Candidate Profile
What you need to have:- Graduates from tier 1/2 engineering / management colleges
- 3-5 years of experience in B2B Client Servicing
- Proven track record of handling escalations
- Team handling and monitoring capabilities
- Ability to adapt quickly to a new environment
Having experience in developing both front-end and back-end in .Net Projects.
Strong knowledge of .NET web framework preferably the latest version.
Strong Knowledge on MVC, Web Services, Entity Framework, Store Procedure and LINQ.
Proficient in C#, with a good knowledge of their ecosystems.
Strong understanding of object-oriented programming.
Skill for writing reusable libraries.
Familiar with various design and architectural patterns.
Knowledge of concurrency patterns
Familiarity with Microsoft SQL Server.
Experience/Knowledge in popular web application frameworks such as Angular2.
Understanding of fundamental design principles for building a scalable application.
Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds.
Experience/Knowledge in implementing automated testing platforms and unit tests
Having experience in Angular 2 ( type script), SQL and web services is A MUST
Proficient understanding of code versioning tools preferably Git.
Willingness to learn new technologies.











