Product Manager

Job Description - - As the Product Manager, CRM you will be responsible for managing the product development process for a portfolio of products. - Collaborate with internal teams and external partners to help define the CRM product strategy across multiple channels and platforms - Interface with internal customer success teams to understand and document business needs and use cases. - Conduct competitive analysis and research to understand what our competitors are doing - Evangelize new product capabilities with internal team members and educate customers via training, emails, etc. - Drive a Solution-Set across teams (Technology, Marketing, Sales and Operations) through market requirement, product design and placement. - Develop and implement strategies for the product. - Broad business and technical knowledge about current cloud products, including how and why they are adopted.