About HighLevel
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remote across 15 nations.
We encourage you to check out out youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g ;
About the team
The mobile team maintains three apps: the main branded app HighLevel, the gray-label LeadConnector, and white-label apps. Their goal is to provide SMEs with on-the-go solutions. These apps include features like an in-house CRM,reputation management,VOIP Calls, and invoice management. The mobile payments team will handle payment-related functions like point of sale, terminal payments, creating invoices, and generating estimates and proposals.
The "Whitelabel Customizer" is a tool designed to build customized white-label mobile apps, offering clients a user-friendly "what you see is what you get" experience.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focussed on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
HighLevel Inc is looking for a Product Manager to join the mobile products team and own our mobile payments and White Label Mobile Products. You will be assisting the team in identifying opportunities, proving legitimacy, sizing the opportunity, performing user interviews and designing solutions based upon your findings. Highlevel's platform currently processes a total payment volume (TPV) of USD50 million each Quarter , and the company is shifting its focus towards increasing this TPV specifically through mobile transactions.
The White Label Apps is an expansion product that is currently generating 2 Million USD in Annual Recurring Revenue (ARR). You will have the responsibility to manage the Profit and Loss (P&L) for this product and work towards scaling the ARR by five times over the next year.
Type - Full Time (Remote in India)
Your Responsibilities
- Understanding the aspirations, pain-points and user behaviour of HighLevel customers
- Identifying good ideas, cutting, prioritizing and visualizing solutions
- Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at mockup stage and conducting beta launches for target segments
- Analyzing beta feedback and writing user stories
- Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
- Instrumenting, analysing and learning from the user behavior when they interact with your features & products
- Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives
Your Core Skills
- You are passionate about software products
- Managing Mobile Apps of mobile first companies
- You have been involved in a successful (or unsuccessful) launch of a software product
- You have prior experience in either of the following
- UI/UX Design
- Software Development
- Marketing of a Software product or service
- Sales of a Software product or a service
- Product Management
- You understand product development lifecycle or have a history of working on Software products
- You have been a leader either formally or informally and have demonstrated leadership skills in the past
- You can deconstruct software products and highlight good UX from bad UX
- You are well versed with SaaS and are generally aware of SaaS platforms out there
Additional Skills
- Skills of writing accurate and precise OKRs
- Experience in a B2B SaaS or agency environment
- You have been an APM or a PM before
- You have worked in Agile or SCRUM environment
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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