Product Growth Manager

Job Designation: Global Sales & Solutioning Trainee

𝐏𝐫𝐨𝐠𝐫𝐚𝐦: 24-Month Sales Excellence Program

𝐓𝐚𝐫𝐠𝐞𝐭 𝐑𝐨𝐥𝐞: Sales Development Representative (SDR)

𝐖𝐨𝐫𝐤 𝐓𝐲𝐩𝐞: Remote / Work from Home

𝐒𝐡𝐢𝐟𝐭: Night Shift (North America Time Zones)

𝐄𝐥𝐢𝐠𝐢𝐛𝐢𝐥𝐢𝐭𝐲: Recent Graduates (BBA, BSc, B.Com)

About the Program

ARDEM's 24-Month Sales Excellence Program is a structured, merit-based career path, not a traditional internship. You will progress from Global Sales Trainee to a high-impact Sales Development Representative (SDR) based entirely on performance, not tenure.

Promotion Criteria to SDR

Graduation to the SDR role is reserved for trainees who demonstrate exceptional performance in three key areas:

•       Communication Mastery: Achieving certified "Telecom Clarity" with accent neutrality for North American C-suite engagement.

•       Solution IQ: Ability to map complex client problems into automated workflow designs.

•       Outreach Consistency: Meeting and exceeding research and engagement KPIs during the trainee phase

Key Responsibilities

Intelligent Prospecting

•       Use tools like LinkedIn Sales Navigator and ZoomInfo to identify decision-makers in North American Finance and Logistics firms.

Omni-Channel Outreach

•       Execute email, LinkedIn, and cold-call sequences to book discovery meetings for the US sales team.

Solution Architecting

•       Collaborate with the engineering team to draft workflow diagrams showing how ARDEM's RPA (Robotic Process Automation) replaces manual data entry.

Proposal Management

•       Draft Statements of Work (SOWs) and pricing models for prospective clients.

Market Analysis

•       Track US outsourcing trends and deliver campaign "hooks" to the marketing team.

Requirements

Education

•       Recent Graduate: BBA, BSc, or B.Com (required).

Work Schedule

•       Prior experience in a night shift role is required.

•       Must be fully available and comfortable working night shifts aligned to North American (US/Canada) business hours on an ongoing basis.

Communication Skills

•       Excellent written communication — clear, professional, and error-free correspondence in English.

•       Excellent verbal communication — articulate, confident, and persuasive on calls and video meetings.

•       Must demonstrate "Telecom Clarity": a neutral, professional tone clearly understood over digital communication lines.

Technical Setup (Work from Home)

•       Internet: Minimum 100 Mbps dedicated broadband connection (stable and reliable).

•       Laptop/Computer: Intel Core i5 processor (or higher-generation equivalent) with at least 8 GB RAM.

•       Backup power or UPS preferred to avoid connectivity disruptions.

Mindset & Soft Skills

•       High grit — comfortable with rejection and persistent in follow-ups; understands that sales is a volume game.

•       Self-motivated and disciplined in a remote, night-shift environment.

•       Coachable and eager to learn BPO operations, automation, and international sales practices.

• Sell Vacuum Casting and 3D Printing / Rapid Prototyping services
• Develop new customers and manage existing client relationships
• Understand technical requirements and coordinate with engineering teams
• Prepare quotations, negotiate deals, and close sales
• Achieve sales targets and support business growth

Requirements:

• Experience in Vacuum Casting / 3D Printing / Additive Manufacturing sales
• Strong communication and negotiation skills
• Engineering or technical background preferred
• Willingness to travel

Project Overview

We’re building Express AI, a SaaS platform that allows small and medium-sized businesses (SMBs) to easily train and deploy their own dedicated AI agents for customer service, technical support, sales, and more.

Our vision is to give SMBs the power of enterprise-grade AI without complexity. You’ll help build the core platform that powers this – including agent training interfaces, web deployment, dashboards, and integrations.

Key Responsibilities

• Develop scalable full-stack features using modern JavaScript frameworks

• Build and maintain AI agent training modules (upload docs, FAQs, tone settings)

• Integrate OpenAI, Whisper, LangChain, and other LLM APIs

• Implement user-facing dashboards for chat/voices/social/email agent monitoring

• Design multi-tenant systems with admin-level controls

• Ensure reliability and scalability of the platform as we grow

Tech Stack

• Frontend: React.js, Next.js, TypeScript

• Backend: Node.js, Express, MongoDB (or Postgres), Redis

• AI & NLP: OpenAI API (ChatGPT, Whisper), LangChain, Python (optional)

• DevOps: Docker, AWS or GCP (basic familiarity okay)

• Other: WebSockets for real-time chat, REST APIs, Git

Role Type

• Full Stack Developer (preferred)

• Frontend or Backend specialists also considered, but must be willing to collaborate on both sides

Experience Level

• 3 to 6 years of professional experience

• Previous work with SaaS platforms, AI tools, or multi-tenant architecture is a big plus

Must-Have Skills

• Proficiency in JavaScript/TypeScript

• Strong experience with React.js and Node.js

• Experience working with REST APIs and building secure web apps

• Solid understanding of cloud deployment (AWS/GCP/Firebase)

• Ability to work independently, self-manage, and deliver in a fast-paced environment

Nice-to-Have Skills

• Familiarity with LangChain, OpenAI, AI agent frameworks

• Experience with voice/chat integration

• Prior experience building tools for SMBs or customer support systems

Engagement Type

• Full-time (preferred) or part-time with clear weekly availability

• Remote (India-based candidates only)

Why Join Us?

• Work on a cutting-edge AI platform solving real problems for real businesses

• Fast-moving, no-red-tape team environment

• Build something that will impact millions of small businesses globally

What does the role look like?

Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality.
An ideal candidate would be someone who has proficiency in Flutter and JavaScript frameworks, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

What will you be doing?
● Write simple, efficient, and maintainable code.
● Design, develop, scale and maintain User Application written in JS or Dart.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the application.
● Function well in a fast-paced, rapidly changing environment
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.

What will you need ?
● Bachelor/Master degree in CS or related field from a reputed college
● Sound knowledge of JavaScript or Flutter technologies.
● Solid grip on the programming basics like DS and algorithms, OOPS.
● Understanding & experience with restful APIs and microservice architecture
● Prior experience in start-ups or health-tech will be a plus

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

(Candidates from Service based Companies apply-Looking for automation(shell or python scripting))

SHIFT- Shift time either US East coast or west coast (2:30 PM to 10:30 PM India time or 5 to 2 am india time)

Exp- 5 to 8 years

Salary- Upto 25 LPA

Hyderabad based candidates preferred!

Immediate joiners would be preferred!!

Role Objective:

• Ability to identify processes where efficiency could be improved via automation
• Ability to research, prototype, iterate and test automation solutions
• Good Technical understanding of Cloud service offering, with a sound appreciation of the associated business processes.
• Ability to build & maintain a strong working relationship with other Technical teams using the agile methodology (internal and external), Infrastructure Partners and Service Engagement Managers.
• Ability to shape and co-ordinate delivery of key initiatives to deliver improvements in stability
• Good understanding of the cost of the e2e service provision, and delivery of associated savings.
• Knowledge of web security principals
• Strong Linux experience – comfortable working from command line
• Some networking knowledge (routing, DNS)
• Knowledge of HA and DR concepts and experience implementing them
• Working with team to analyse and design infrastructure with 99.99% up-time.

Qualifications:

• Infrastructure automation through DevOps scripting (Eg Python, Ruby, PowerShell, Java, shell) or previous software development experience
• Experience in building and managing production cloud environments from the ground up.
• Hands-on, working experience with primary AWS services (EC2, VPC, RDS, Route53, S3)
• Knowledge on repository management (GitHub, SVN)
• Solid understanding of web application architecture and RDBMS (SQL Server preferred).
• Experience with IT compliance and risk management requirements is a bonus. (Eg Security, Privacy, HIPAA, SOX, etc)
• Strong logical, analytical and problem-solving skills with excellent communication skills.
• Should have degree in computer science, MIS, engineering or equivalent with 5+ years of experience.
• Should be willing to work in rotational shifts (including the nights)

Perks and benefits:

• Health & Wellness
• Paid time off
• Learning at work
• Fun at work
• Night shift allowance
• Comp off
• Pick and drop facility available to certain distance

Egnyte is seeking an experienced Sr. Software Engineer to join our Software Engineering (Infrastructure) group. The Software Engineering (Infrastructure) group builds large distributed components and services that run Egnyte’s Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. Some of the responsibilities for this group include Egnyte’s Cloud File System, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

What You’ll Do (but is not limited to)

• Design and develop highly-scalable elastic cloud architecture that seamlessly integrates with on-premises systems
• Challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment design challenges, performance and scale bottlenecks
• Work with multicultural, geographically distributed teams and closely coordinate with cross-functional teams in multiple time zones.
• Deliver enterprise-grade products to customers and continuously work with engineering team to refine products in the field
• Mentor interns and junior engineers, collaborate with Operations, and work closely with CTO on roadmap items
• Extensive penetration testing to ensure security across a hybrid deployment between public/private cloud
• Monitor and manage 3,000+ nodes using modern DevOps tools and APM solutions
• Proactive performance and exception analysis

Your Qualifications

• 5+ years of relevant industry work Experience
• Demonstrated success designing and developing complex systems
• Expertise with multi-tenant, highly complex, cloud solutions
• Experience owning all aspects of software engineering, from design to implementation, QA and maintenance.
• Experience with the following technologies: Java, SQL, Linux, Python, HBase/BigTable
• Data driven decision process
• Relies on unit testing instead of manual QA
• Knowledge of DevOps techniques
• BS or MS degree in Computer Science or related field

Bonus Skills

• Experience with Hybrid and/or on-premises solutions 
• Experience in working with AWS or GCP
• Experience with the following technologies:, Nginx, Haproxy, BigQuery, New Relic, Graphite, and/or Puppet
• Security / Governance expertise

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visithttp://www.egnyte.com/"> http://www.egnyte.com/">www.egnyte.com

Navtech is looking for a "Dot Net Developer" to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

We’re a fast-growing company with clients in the United States, UK, and Australia. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

Responsibilities and Duties: 
1. Perform all phases of software engineering including requirements analysis, application design, architecture design, code development, and testing.
2. Design and implement product features in collaboration with business and IT stakeholders.
3. Design reusable components, frameworks, and libraries.
4. Work very closely with architecture groups and drive solutions.
5. Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
6. Design and develop innovative solutions to meet the needs of the business.
7. Mentor and guide other software engineers within the team.

Key Skills: Dot Net, ASP.NET, C#, .NET, MVC, Web API, Microservices, MS SQL

Required Experience and Qualifications: 
1. 2-6 years of hands-on experience in Dot Net.
2. Extensive experience in ASP.NET, C#, MVC, Web API, HTML5, CSS3, Bootstrap, Elastic Search, Javascript, and Ajax
3. Experience working with Databases (SQL Server, Oracle etc.)
4. Experience in working with Visual Studio tools, Git/TFS and IIS
5. Any SPA (Single Page Application) framework experience would be an added advantage (Angular, React JS).
6. Experience on MSMQ (Microsoft Message Queuing), Azure or AWS would be an added advantage.
7. Should have a Masters Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
8. Should have good logical, analytical and communication skills with client interaction experience.

Benefits: 
1. Performance review and Appraisal Twice a year.
2. Competitive pay package with additional bonus & benefits.
3. Work with US, UK & Australia based industry renowned clients for exponential technical growth.
4. Medical Insurance cover of 5 lacs for self and family.
5. Work with a culturally diverse team from different geographies.
6. Covid Vaccination reimbursement.

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Proven work experience as a Front-end developer
• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field

W2 Sales Job Responsibilities:

• Maintain the database of candidates along with all follow-ups related information

• Posting vacancies on portals. Match the profile of the candidate on technical grounds

• Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.

• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.

• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.

• Ensure the target is met in terms of required submittals daily as well as required number of placements

• Should be able to generate Leads by cold calling to acquire a new direct client.

• Understanding their requirement and clearly articulating the resume and formatting it as required.

• Communicating with the consultants daily and update about submissions and interviews.

Perks and Benefits:

• Healthy & Hygienic work environment

• Very competitive Salary with Attractive Incentives

• Casual Leaves, Sick Leaves

• Rewards and Recognition

• Performance Bonus