Product Designer (B2C, Fin-Tech), top b2c product company only

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

Interested candidates can apply in the link below.

https://lnkd.in/gUBUefj5

Intellipaat is a global online professional training provider. We create courses for professional career growth with high outcome results on top technologies like Big Data, Data Science & AI, Business Intelligence, Cloud, Blockchain, Database, Programming, Testing, Project Management, etc. We help professionals to help into their dream job by providing world class training & learning experience. Intellipaat world with top MNC’s like NASDAQ, Society Generale, Ericsson, etc. in upskilling their workforce and keeping them in sync with the changing technology and digital landscape.

Job Location - Bengaluru,karnataka (Work from Office)

Responsibilities Include:

● Calling the leads provided in the CRM and understanding their requirements of career up-skilling and pitch the right course as per their needs.

● Consistently achieve revenue targets in line with team/organizational objectives.

● Proactively identifying cross-selling/up-selling opportunities with existing customers.

● Identifying references through the existing customer base to increase the sales pipeline.

● Should be maintaining all customer interactions in the CRM.

● Should have decent exposure working with any CRM like Salesforce, Zoho, etc.

● Managing all pre-sales to post-sales support activities for the assigned leads.

● Follow up on leads and conduct research to identify potential prospects.

● Consistently achieve revenue targets in line with team/organizational objectives.

● To understand customer requirements in the geography assigned and future product portfolio improvement based on past customer feedback.

Skills Preferred:

. Candidates should have at least 1 years of Inside sales experience US shift (Edtech preferred)

. Candidate must have experience in US shift.

∙ Excellent spoken and verbal skills.

∙ Ability to plan and execute.

∙ Ability to persuade and negotiate.

∙ Ability to work under stress.

∙ Ability to work in a team.

∙ Fast-learner, keen on details, and self-motivated

• Build and manage productive, professional relationships with clients

• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.

Required Candidate profile

• Application of sales techniques

• Ability to work independently

• Hunger to learn and grow

• Customer Orientation

Zycus is looking for applicants with a strong background in Analytics and Data mining (Web, Social and Big data), Machine Learning, Pattern Recognition, Natural Language Processing, Computational Linguistics, Statistical Modelling, Inferencing, Information Retrieval, Large Scale Distributed Systems, Cloud Computing, Econometrics, Quantitative Marketing, Applied Game Theory, Mechanism Design, Operations Research, Optimization, Human Computer Interaction and Information Visualization. Applicants with a background in other quantitative areas are also encouraged to apply.

We are looking for someone who can create and implement AI solutions. If you have built a product like IBM WATSON in the past and not just used WATSON to build applications, this could be the perfect role for you.

All successful candidates are expected to dive deep into problem areas of Zycus’ interest and invent technology solutions to not only advance the current products, but also to generate new product options that can strategically advantage the organization.

Roles & Responsibilities:

• Act as a technical thought leader in collaboration with the analytics leadership team, helping to set the strategy and standards for Machine Learning and advanced analytics
• Work with senior leaders from all functions to explore opportunities for using advance analytics
• Provide technical leadership, coaching, and mentoring to talented data scientists and analytics professionals
• Guide data scientists in the use of advanced statistical, machine learning, and artificial intelligence methodologies
• Guide the work of other Machine learning team members to provide support and assistance, while also ensuring quality

Selected intern's day-to-day responsibilities include:

• Developing and executing marketing strategies that drive sales to business-to-business companies
• Research through web analytics and use keywords for global promotion and generating leads through digital means.
• Plan and execute all web, SEO/SEM, database marketing, email and social media.
• Performing market analysis and research on the latest trends.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identify critical conversion points and drop-off points and optimize user funnels.
• Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
• Update information on our website to boost rankings.
• Researching and evaluating competitor marketing and digital content.
• Brainstorm new and creative growth strategies through digital marketing.
• Plan, execute, and measure experiments and conversion tests.

Job Description :

1. Coordinate with project managers and team to create detailed project plans for
achieving timeliness and 100% quality in each project and deliverables.
2. Address technical concerns, ideas, and suggestions and provide a technological
solution to them.
3. Creating API endpoints for web applications and internal scripts that will handle
the business logic of applications.
4. Troubleshoot, test, and maintain the core product and database to ensure strong
optimization and functionality.
5. Develop innovative, reusable web-based tools.

Skill Requirements :

1. Understanding the principles behind a scalable application.
2. Understanding of the software development life-cycle and best practices.
3. Must have experience with MySQL/Postgres SQL and should be capable of
writing queries, stored procedures, indexes, etc.
4. Working Experience in Laravel HMVC, Hooks & Plug-in Methodologies. Laravel
is Preferrable.
5. HTML5, CSS3, XML knowledge is mandatory. And experience with JavaScript
and jQuery for producing AJAX applications.
6. Ability to make modifications to the systems with little or no interruption of
service.
7. Exposure to REST API Development & API integrations.
8. Working Experience in Composer & PHP Libraries.

An EdTech organization is hiring sales managers with experience of 2 years & above for Mumbai location (Remote working until offices open & Virtual onboarding).

Roles & Responsibilities -

• Initiating phone conversations with parents who complete the demo classes for their kids
• Intensely following up with the prospects and closing the sales within the sales cycle
• Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
• Achieving the weekly targets in a high pressure performance driven competitive environment
• Monitoring self-performance at all times while also contributing to the team performance,
• Keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc

Skill Sets -

• Exceptional communicator and an influencer who can deliver sales pitch like a charm.
• Result driven with experience of extremely target centric job.
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment.
• Self-learners with high grasping ability so that you can learn about the product within 2 days.

Prerequisites -

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and Powerpoint

Designation- Manager- Accounts CPA ( Certified Public Accountant )

Job Description :-

Exp- 8-12 yrs

Skills & Responsibility-

• Preparing and maintaining the company accounts and managing the expenses/bills/payments

• Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions for India and US accounts

• Managing commissions calculations and accounting for US Sales employees

• Process travel and expense reports that are billed to clients which involves managing reports of US employees

• Maintains general ledger by transferring subsidiary accounts; preparing a trial balance; reconciling entries

• Coordinate the preparation of regulatory reporting

• Handle day to day functioning of the Accounts and finance functions & Ledger Scrutiny

• Periodic (weekly, monthly) metrics and analytics reporting for the company.

• Backup for generating renewal Maintenance and Support invoices for customers.