
Customer Support Executive
No.of Requirements: 100
Qualification : Any Graduate
Mode: Work from office
Fresher or 6+months experience
Language: English + Tamil/ Malayalam/ Kannada/ Hindi
English Versant -4 or 5
Shift- 9am to 8pm for females and 9am to 12pm for males
5 days working, 2 rotational week off
- Inbound process
- Voice process
- No sales
- No target
- It's a query resolution process
- Salary: Upto 20k take home + Pf & ESIC
Candidates those who are interested in BPO sector may eligible to apply

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Role & Responsibilities
Data Organization and Governance: Define and maintain governance standards that span multiple systems (AWS, Fivetran, Snowflake, PostgreSQL, Salesforce/nCino, Looker), ensuring that data remains accurate, accessible, and organized across the organization.
Solve Data Problems Proactively: Address recurring data issues that sidetrack operational and strategic initiatives by implementing processes and tools to anticipate, identify, and resolve root causes effectively.
System Integration: Lead the integration of diverse systems into a cohesive data environment, optimizing workflows and minimizing manual intervention.
Hands-On Problem Solving: Take a hands-on approach to resolving reporting issues and troubleshooting data challenges when necessary, ensuring minimal disruption to business operations.
Collaboration Across Teams: Work closely with business and technical stakeholders to understand and solve our biggest challenges
Mentorship and Leadership: Guide and mentor team members, fostering a culture of accountability and excellence in data management practices.
Strategic Data Support: Ensure that marketing, analytics, and other strategic initiatives are not derailed by data integrity issues, enabling the organization to focus on growth and innovation.
We are looking for a product manager for the Smart Ship© Hub™ Digital platform, which enables teams to efficiently guide businesses to success across our Family of Maritime Apps (Vessel Monitoring, Crew Management, Condition Monitoring Voyage Performance, etc.).
We envision a central communication platform “Digital Twins” that matches and delivers the best Remote Vessel Performance systems to businesses when and where they need it to help them achieve their objectives as quickly as possible.
Our internal partners and customers include Engineering team, Analytics Team, Software Development and Product teams launching new features and teams working on business growth.
Work Experience
- 5 - 8 years Product Management experience
Key Responsibilities:
- Need to have 4+ years of software engineering or technical product/ experience.
- Enable, scale and optimize meaningful communications between Smart Ship Hub (SSH) and large businesses using SSH world-class IOT capabilities across multiple dashboards and Mobile Apps.
- Collaborate with cross-functional technical and business partner teams who are equally as passionate about maritime businesses helping to grow the Smart Ship Hub product ecosystem.
- Champion the platform across SSH, identify significant opportunities, and drive product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
- Drive execution with quantitative and qualitative data on user behavior, platform stats and experimentation.
- Identify and break down complex business problems into solvable pieces that can be shipped iteratively.
Skills and Experience.
- Experience in building and scaling world-class platforms
- Experience driving projects with cross-functional colleagues.
- Proven record of successful product outcomes.
- Experience working with technical management teams to develop strategy, systems, solutions, and products.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
- Past experience managing products in one of the following spaces: CRM, Marketing, e-Commerce, Logistics, Customer support
Education
- B.S. in Computer Science or a related technical discipline, or equivalent experience.
Smart Ship Hub’s mission is to give Ship owners the power to build strong Fleet of vessels monitored remotely. Through our family of apps and services, we're building a different kind of company that connects thousands of vessels around the world, gives them ways to share vessel performance status, and helps bring higher vessel performance. Our global teams are constantly iterating, solving problems, and working together to empower maritime industry around the world to build high performing and eco-friendly space.
Automation Engineer
About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely.
About the Automation Engineer role Tazapay is looking for an Automation Engineer who will assist testing across a suite of Mobile and Web Applications, ensuring all errors are identified and corrected before release to customers. This role will work to ensure high quality is central to development, and work closely with developers to give them a testing perspective from scoping acceptance criteria through to release.
Responsibilities (not exhaustive)
- Work in a cutting-edge agile software development environment as an Automation Engineer ensuring the quality of our Tazapay Platform
- Gain technical and functional understanding of our product architecture and become part of our ongoing feature and enhancement development effort
- Gain Manual testing expertise to write test cases/plans, execute test cases, log bugs in Defect tracking tool, verify bugs.
- Communicate with product managers in creating acceptance tests as part of the requirements, and execute those tests manually, as well as automate them
- Manage the test case inventory and work with other members of the Software Testing team
- Provide guidance when needed to other members of Software Testing team and Product Support
- Work proactively with members of an Agile Software Development and Software Testing team to find and fix defects in our product
- Produce and maintain test coverage reports for functional and automation coverage
- Communicate critical issues and status updates in a timely manner to the team and other stakeholders.
- Ensure all reporting is succinct yet includes all necessary details for replication and timely resolution.
The Ideal Candidate Education
- Bachelor’s degree in Computer Science, Information Technology or related field.
- Understanding of the software development life cycle as well as the business approach for the product. Experience
- Minimum of 3 years of working experience as an automation engineer Abilities and Traits
- Ability to work under pressure and meet deadlines
- Ability to provide exceptional attention to details of the product.
- Ability to focus for extended periods of repetitious activity.
- Ability to think ahead and anticipate problems, issues and solutions
- Work well as a team player and help the team members to resolve issues
- Be committed to quality and be structured in approach
- Excellent and demonstrable concept formulation, logical and analytical skills
- Excellent planning, organizational, and prioritization skills Location
Location: work from home
Experience : 3 yrs plus
Package: uto 20LPA
Job Description
About Platform Product
Quality, performance, experimentation, and speed of delivery are all principles at the heart of what we do as a Platform group. We have strong capabilities in areas such as editorial tooling, content delivery, design systems, advertising and commerce, and provide the underlying technology for the digital presence of Condé Nast brands on four continents. Our vision is to additionally invest in areas such as video, subscriptions, membership, and next generation editorial tools.
Teams are encouraged to explore creative ideas to meet the strategic vision, backed by rigorous techniques.
The Role
Condé Nast is seeking an innovative, collaborative, and proven product-management professional. The candidate will develop, maintain, and execute the digital strategy and product roadmap for the most influential media brands at Condé Nast.
This is a new and exciting role to help develop new commerce platform capabilities globally. Commerce will be an ecosystem of capabilities that cover affiliate, shop and marketplace, order + inventory management, payments & billing, checkout and distribution. The role will be focused on developing and maintaining premier platform commerce products to the benefit of all Condé Nast brands that aim to increase conversion rate, AOV & LTV.
The role will require working collaboratively with several departments, brands and stakeholders and will partner with Condé Nast’s Director of Product in driving best in class digital products across multiple platforms.
Role responsibilities
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Drive product prioritization and product management methodology for the business by working with internal and external stakeholders including Commerce, Editorial, Advertising, and Consumer Marketing
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Successfully address complicated and challenging problems, such as third-party integrations and platform inter-dependencies
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Exposure to the growing trends and use of data driven advertising and data management platforms
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Successfully address complicated and challenging problem sets
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Learn new problems sets quickly and experience applying creative problem solutions
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Project management and multitasking across concurrent projects to deliver on project goal
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Identifying critical issues or roadblocks as well as communication of status out to various stakeholders
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Creating and managing product and project documentation, including additional information gathering or publishing
About you
-
Essential - previous experience at a global organisation working across timezones, cultures and product ecosystems.
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Experience with e-commerce systems/payment-based third-party integrations and/or conversion funnels
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Experience with content / media organisations
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Experience working with product, engineering and design teams using Agile / Scrum software development
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Experience working with Confluence, Jira and Google Analytics
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Self-driven, motivated, and ability to drive objectives forward and see projects and initiatives through to completion
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Excellent written and verbal English communication skills
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Team & Culture: You will be a good team partner and help foster a culture of inclusiveness. In part, this means being a good communicator and a good listener. You are someone who respects the other team member disciplines and encourages discussion around important decisions.
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You will be working with a global team and need to be accommodative of different time-zones as required
Job Description
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Design, development and deployment of highly-available and fault-tolerant enterprise business software at scale.
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Demonstrate tech expertise to go very deep or broad in solving classes of problems or creating broadly leverage-able solutions.
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Execute large-scale projects - Provide technical leadership in architecting and building product solutions.
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Collaborate across teams to deliver a result, from hardworking team members within your group, through smart technologists across lines of business.
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Be a role model on acting with good judgment and responsibility, helping teams to commit and move forward.
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Be a humble mentor and trusted advisor for both our talented team members and passionate leaders alike. Deal with differences in opinion in a mature and fair way.
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Raise the bar by improving standard methodologies, producing best-in-class efficient solutions, code, documentation, testing, and monitoring.
Qualifications
• 15+ years of relevant engineering experience.
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Proven record of building and productionizing highly reliable products at scale.
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Experience with Java and Python
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Experience with the Big Data technologie is a plus.
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Ability to assess new technologies and make pragmatic choices that help guide us towards a long-term vision
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Can collaborate well with several other engineering orgs to articulate requirements and system design
Additional Information
Professional Attributes:
• Team player!
• Great interpersonal skills, deep technical ability, and a portfolio of successful execution.
• Excellent written and verbal communication skills, including the ability to write detailed technical documents.
• Passionate about helping teams grow by inspiring and mentoring engineers.
Senior Netskope Technology Stack Expert (SWG/CASB/ZTNA)
Duties and Responsibilities:
- Hands on experience configuring rules and policies across the SWG/CASB/ZTNA platforms.
- Lead the Deployment and Operationalization of the Netskope Technology stack
- Defining and implementing procedures and policies to ensure proper maintenance of the environment
- Implement the process, systems, and technology required to fully maximize the platforms security capabilities
- Develop strategy, execution roadmap, priorities, and investment plans
- Partner with the leadership team to define strategic objectives
- Work closely with IT, Engineering and Security teams to ensure appropriate protections are in place while maintaining a continuity of service
- Engage Netskope’s technical teams in troubleshooting issues with current or new integrations
Required Experience and Skills:
- 5 - 7 years of leadership experience leading a team
- 3 - 5 years of experience hands-on technical design, implementation, and leadership of enterprise deployments
- Excellent knowledge and prior experience supporting network security technologies including but not limited to Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways
- Strategic capability to lead and innovate while thriving in a fast-moving environment
- A bias for action, results and delivery, with a high quality bar
- Proven track record of developing people, leading and managing high-performing teams
- An innate ability to create a sense of loyalty, trust, and positive culture. Ability to energize people and teams and establish cross functional cooperation
- Forward-thinking and problem-solving mindset; drawn to building off ambiguous and unsolved problems and “making it happen”
- Demonstrated ability to interface and maintain effective relationships with all levels of employees in a team-oriented environment
Day to Day Responsibilities:
1. Develop Django based RESTful APIs and WebSockets
2. Manage and mentor the junior and intern developers to deliver the project requirements in the given timeline
3. Carry out Database Modelling and Designing
4. Make DFDs, ER diagrams, etc.
5. Integrate Python APIs/endpoints to other Python outputs (JSON, etc.)
6. Work with clean code writing practices and structure the code for collaborated development
7. Analyze different use-cases and coming up with creative solutions
8. Build reusable components and back-end libraries for future use
9. Participate in daily scrums
10. Work on responsive web development
11. Work with the team to manage, optimize, and customize multiple web applications
12. Learn and work using new technologies
13. Work on being involved and participate in the overall application lifecycle
14. Work with a focus on coding and debugging
15. Collaborate with front-end developers
- You have a Bachelor's degree in computer science or equivalent
- You have at least 7 years of DevOps experience.
- You have deep understanding of AWS and cloud architectures/services.
- You have expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
- You have experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
- You have experience enabling CI/CD pipelines using tools such as Jenkins, AWS Code Pipeline, Gitlab, or others.
- You bring a deep understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
- You have a track record of delivering successful solutions and collaborating with others.
- You take security into account when building new systems.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.









