RCM- AR Analyst

Key Responsibilities & Skills:

• Mentor, guide, and train team members.
• Monitor process quality and team performance.
• Resolve process-related queries and provide guidance.
• Ensure process accuracy and efficiency.
• Support continuous learning and process improvement.

Process Knowledge:

• Strong hands-on experience in Medical Billing and Accounts Receivable (AR).
• Good understanding of EVBV and Authorization processes.

Why Join IMBS?

✅ Career Growth Opportunities

✅ Learning & Development

✅ Collaborative Work Environment

✅ Recognition & Rewards

Key Responsibilities

• Manage customer portfolios and follow up on outstanding payments.
• Monitor Accounts Receivable (AR) ageing and overdue invoices.
• Handle customer disputes related to invoices, pricing, taxes, and billing.
• Coordinate with internal teams to resolve payment and invoice issues.
• Track customer payment commitments and maintain accurate records.
• Support account reconciliation and cash application activities.
• Prepare daily, weekly, and monthly reports on collections and disputes.
• Maintain customer records and follow company policies and procedures.

Mandatory Requirements

• Minimum 2 years of overall experience.
• At least 1 years of experience in Dispute Management and/or O2C.
• Experience in B2B Collections and customer portfolio handling.
• International voice process experience is mandatory.
• Graduation is mandatory.
• Good English communication skills.
• Must be comfortable working in US shifts.