- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift

About Eximio Services & Solutions Pvt. Ltd.
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Mail updated resume with current salary-
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
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* -Learn and use cutting-edge technology to build state-of-the-art platforms that enhance customer experience at scale
* -Be part of high-performing teams that know how to have fun along the way
* -Collaborating with Designer and Product Managers to translate beautiful designs into pixel-perfect views
* -Experimenting and suggesting improvements to our frontend tools & workflows
* -Taking the lead to maintain, refactor and if necessary, throw away legacy frontend code
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**~ Job Requirements ~**
* -2-4 years of hands-on experience developing mobile/web apps with at least 2 years using React Native
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- Employee engagement
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What you’ll do
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- Follow communication procedures, guidelines and policies.
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- Ability to multitask.
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UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK. We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.








