- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift

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Job Description:
- Extensive experience in Appian BPM application development
- Knowledge of Appian architecture and its objects best practices
- Participate in analysis, design, and new development of Appian based applications
- Team leadership and provide technical leadership to Scrum teams
- Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
- Build applications: interfaces, process flows, expressions, data types, sites, integrations,
- Proficient with SQL queries and with accessing data present in DB tables and views
- Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
- Experience working with different Appian Object types, query rules, constant rules and expression rules
Qualifications
- At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
- Over 8 years in Implementing IT solutions using BPM or integration technologies
- Certification Mandatory- L1 and L2 a
- Experience in Scrum/Agile methodologies with Enterprise level application development projects
- Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL
Additional information Skills Required
- Appian BPM application development on version 19.x or higher
- Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
- Good leadership skills and the ability to lead a team of software engineers technically
- Experience working in Agile Scrum teams
- Good Communication skills
Role: Senior Developer
Experience: 7-14 years
Key skills: .Net and Angular
Location: Chennai
Notice Period: Immediate joiners or less than 30 days
- Looking for minimum 3+ years of experience in Angular js / Angular
- Should have minimum knowledge in .Net technologies
We are looking to fill the role of AWS devops engineer . To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities:
- Engineer solutions using AWS services (Cloud Formation, EC2, Lambda, Route 53, ECS, EFS )
- Balance hardware, network, and software layers to arrive at a scalable and maintainable solution that meets requirements for uptime, performance, and functionality
- Monitor server applications and use tools and log files to troubleshoot and resolve problems
- Maintain 99.99% availability of the web and integration services
- Anticipate, identify, mitigate, and resolve issues relating to client facing infrastructure
- Monitor, analyse, and predict trends for system performance, capacity, efficiency, and reliability and recommend enhancements in order to better meet client SLAs and standards
- Research and recommend innovative and automated approaches for system administration and DevOps tasks
- Deploy and decommission client environments for multi and single tenant hosted applications following and updating as needed established processes and procedures
- Follow and develop CPA change control processes for modifications to systems and associated components
Practice configuration management, including maintenance of component inventory and related documentation per company policies and procedures.
Qualifications :
- Git/GitHub version control tools
- Linux and/or Windows Virtualisation (VMWare, Xen, KVM, Virtual Box )
- Cloud computing (AWS, Google App Engine, Rackspace Cloud)
- Application Servers, servlet containers and web servers (WebSphere, Tomcat)
- Bachelors / Masters Degree - 2+ years experience in software development
- Must have experience with AWS VPC networking and security
Responsibilities:
- Collaborate with R&D teams and incorporate blockchain into the development and design of solutions that employ cross-asset frameworks and concepts
- Leadership abilities in order to provide the team with the correct direction to ensure that the correct solution is implemented with tremendous success.
- Build performance indicators to assess the performance of the Blockchain.
- Preparation of a risk and failure analysis and risk prevention plan.
- Train and advise technical employees on Blockchain tools and frameworks, Blockchain principles, and so forth.
Required Skills:
- Worked on new technologies and develop performance standards for appraising any new solutions.
- Extensive knowledge of blockchain architectural concepts and the development of storage solutions.
- He shall have a solid understanding of Blockchain foundations, consensus algorithms, and smart contracts
- Excellent knowledge of blockchain frameworks, for example, Hyperledger Fabric, R3 Corda, and Ethereum
- Good command over the several consensus algorithms used for the Bitcoin Blockchain, Ethereum, Byzantine fault-tolerant algorithms
- Strong understanding of cryptography, in order to provide greater security and immutability to the system
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Experience in Design Patterns, Design principles & memory Management.
- Strong understanding of data structures and algorithms
- Sound understanding of object-oriented programming and excellent software design skills.
- Good experience of SOA/Microservices/Restful services and development of N-tier J2EE / Java Springboot applications (API- s).
- Strong understanding of database design and SQL (mySql/mariaDB) development
- Should have experience in Apache Kafka, RabbitMQ, or other Queueing systems.
Delivery of High Quality, Scalable and Extensible systems, and applications on-time and on-budget.
-Adoption and Evolution of the software engineering practices and tools within the organization
- Keep in sync with the latest technology developments and open source offerings. - Collaborate with other technology and business teams within the organization to provide efficient robust solutions to the problems.
Are you a writer? Are reading and writing your true passion? If you thrive on communicating in the digital world and find yourself getting pulled toward personal development and spirituality?
We, at EPIC, are looking for you!
You will channel your inner creative genius with the power of your words.
Create content for various platforms, understand a brand’s language, and converse in it
daily!
Responsibilities
- Start a fire! Well, not literally, but with your words. Keep up with the dynamic social media conversation trends and be a part of it with your engaging content.
- Research and understand a brand’s identity and language, and communicate in it.
- Churn out a well-written creative copy, learn how to optimize it to the fullest, and attract web traffic to your platforms.
- Craft direct response mailers that evoke so much emotion, the reader can’t help but click on the link.
- Convert ‘mind-blowing’ campaigns into understandable communication for internet-age consumers.
Requirements:
Excellent writing and communication skills enjoy the virtual interaction and are computer Savvy. Can handle hard deadlines, quick execution, and can work independently.
In addition, you will have to:
- Keep pace with new internet marketing trends
- Be analytical and creative
- Understand the brand’s consumers and speak/write their language
- Possess an undying love for a well-written copy and be particular about your choice and usage of words
- Most importantly: honestly believe that Content is King!
Optional
Previous experience in internet marketing and understanding of SEOs will be valued.
We are looking for a person with a ‘can be done, proactive attitude. Love for poetry and creative writing is an add-on.
You’ll be exposed to a buffet of learning opportunities and resources, you must be hungry to learn and be driven to do so autonomously. We have learning days, an unlimited book budget, a conference/training budget, etc.
Primary Skill: Java Script
Secondary: HTML5,JS Library- React.js,React JS,User Experience Design
HTML, CSS, CSS3, JavaScript, Object Oriented JS, Angular JS, Ecma Script (ES6),React JS/Angular/TypeScript
Basic understanding of HTTP protocol, Web Application Design/Architecture
OOPS concept, JSON, AJAX
Knowledge of REST API
Basic understanding of Git
Basic understanding of client-server communication
Ready to take up challenges at work
Learning ability
Team spirit
Basic understanding of single page web application
Analytical Skills
Communication
Adaptability
Logical and Problem Solving
We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting. Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3rd party integration.
Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.
No chancers and do not waste time applying if you do not have the requisite experience and knowledge!







