- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift

About Eximio Services & Solutions Pvt. Ltd.
About
Connect with the team
Company social profiles
Similar jobs
Hexr Factory is a futuristic tech company focusing on XR, AI, computer vision, and Industry 4.0. We are looking for young enthusiastic and fresh talents who are ready to face challenges and can learn quickly. We assure you that you’ll have a deep learning curve and growth opportunities.
3D Artist (Modeling & Texturing)
You will work closely with the design team and will have an important role in demonstrating and maintaining the visual and technical aspects of 3D assets. You will play a key role in creating digital assets that will be used for developing engaging visual and interactive experiences.
Responsibilities
● Create and modify 3D game assets (characters, environment objects, props, etc.).
● Work at the direction of the lead to assure that both their own models as well as those created by other art team members are technically flawless and maintain continuity with the brand guidelines and the team’s creative vision.
● Work within an Agile software development framework to assure timely review of all assets by the art director, prompt implementation of revisions wherever necessary, and swift deliveries of completed assets to the technical artist and/or engineering team in production-ready formats.
● Create both high poly, high resolution and low poly game-ready 3D models based on concept art, reference images, and through extrapolation of existing work by the Art Director, Environment Artist, and/or Character Designer.
● Design and apply textures to and rig your own models, as well as those created by other artists.
● Modify and optimize existing assets for implementation both quick-and-dirty tests and polished production work.
● Assure that all completed assets for both test and polished software releases are consistent with the team’s creative vision as well as the overall brand guidelines.
● Attend and report in daily scrums and bi-weekly sprint planning sessions, reviews, and retrospectives in accordance with Agile best practices.
Requirements
● Expert knowledge of both Hard surface and Organic modeling.
● Exceptional 3D Modeling and Texturing skill necessary.
● Expert knowledge of edge flow for animation.
● Expert knowledge of UV mapping and texturing.
● Knowledge of Zbrush , substance painter and substance designer is a plus.
● Demonstrated ability to work independently with minimal supervision.
● Must have strong attention to detail and be able to manage multiple projects and meet client deadlines
● Advanced knowledge of Maya, or equivalent 3D program, with Maya preferred.
● Comfortable working in a dynamic, fast-paced environment.
● Anatomy class skills are a plus.
● Willingness to learn and adapt to new tools and workflows and be updated with the evolving industry.
Work Location: Chennai, Tamil Nadu, India
If interested, please share your resume and portfolios.
Web: www.hexrfactory.com
Position: React/Redux Frontend Engineer
Location: Pune (Initially Remote)
We are looking for a candidate with experience in building single page applications using React / Redux. You would be working on a product actively used by thousands of customers.
About the Organization:
It is one of the most exciting Bay Area Product Driven Organization in Logistics industry supporting more than 30,0000 customers.
Your responsibility will include, but not limited to:
• Transforming product requirements into clean well-written code
• Optimizing existing code for performance and reusability
Must have:
- 5+ Years of Strong knowledge of Javascript, ES6, JSX
- 2+ Years of Strong knowledge of React and Redux
- Knowledge of promises / Async / Await
- Good understanding of REST API integration and authentication
- Looking for Someone Who can start immediately / Within a month
- Typical Product Background with a Programming Thinking of solving complex problem
Educational Qualification:
Should Be a Computer Science Graduate, preferably from a Tier-1 Engineering college
Good to have:
• Advance GIT
• HTML / CSS knowledge
• Knowledge or experience working with Service Workers
Why join us?
• Very high-growth
• Passionate, collaborative, and awesome co-workers
• Free lunches
• Competitive salaries
Be a part of one of the best IT companies that is making it easier for businesses and customers to interact with each other, efficiently and economically too.
Our client is a global platform that provides exceptional customer engagement through chatbots and various channels for their business clients. They have made their presence known across verticals, small and large businesses and even in emerging markets. The objective of their messaging platform is to create a rich experience for the marketing, sales and support teams using messaging channels, device manufacturers and operators.
They are currently working with nearly 40 thousand brands, serving almost 6 billion messages per month. Their clientele includes well-known giants such as HDFC Bank, Twitter, FB, Whatsapp, Google, LinkedIn, Zomato, Citibank, Vogue and many more. With offices based in the USA, Brazil, Mexico and India, their team has become an integral part of their clients’ numerous customer success stories.
As a Frontend Developer, you will be required to be an expert in technologies such as HTML, CSS, Javascript, ReactJS, UI Design tools, Wireframe tools etc. and work on the Frontend development of our products/ services.
What you will do:
- Designing and developing a UI framework that can be used across multiple products and website
- Working on optimization of the web application/ websites and keeping knowledge of tools used to benchmark the performance.
- Being aware of agile development (short sprints) and helping the team with debugging and troubleshooting issues.
- Learning newer technologies in UI/UX and guiding the team in delivering quality results.
What you need to have:
- 1 - 7 years of experience in front end development
- Be an expert in technologies such as HTML, CSS, Javascript, ReactJS, UI Design tools, Wireframe tools etc.
- Good experience in HTML, CSS, Java scripting
- Knowledge/experience in React js/ Redux/ Vue Js is required
- Good knowledge on UI design tools and wire frame tools
- Experience in designing UI framework
Senior Web Designer
What is the opportunity?
Are you good at visualizing things? Do you like telling stories via visuals? We are building out our product marketing team, and you are the kind of help we need. No matter how engaging and strong our content is, it won’t work with just a giant block of text. We need help to tell these stories in a visually engaging way with a relevant tone. We are looking for a strong individual contributor who is excited about making sense of complex concepts, thrives on ambiguity, and loves coming up with ideas and bringing them alive through design.
Key Responsibilities
- You’ll be expected to understand our brand identity and create a visual identity guideline for different touchpoints.
- You’ll be involved throughout the design process from the concept stage to delivery.
- You’ll develop visual assets for various campaigns across channels to increase the effectiveness of marketing campaigns.
- You’ll design digital content assets that are pivotal to communicate with our prospects and customers in the international markets.
- You'll be responsible to create and own imagery style on customer-facing assets such as Website, emails & collaterals, etc.
What are we looking for?
- You understand the global technology consumer and the relevant design sensibilities.
- You start all design work with a problem statement, goal, and context.
- Your work is conceptually clear and visually stunning.
- You are well versed with contemporary imagery style and have the skill set to create them.
- You have a high level of competency in most of the applications of Adobe/Figma/Canva etc.
- You have worked on website designs for SaaS companies, Social Media, Pitch Decks, Ebooks etc for international companies.
- Have spent the last 3-8 years of your career on digital design projects at agencies, design focused startups with exposure to international markets.
- You have a portfolio to showcase.
Whom will you work with?
You will be working closely with the product marketing team and report to the marketing head. You will be interacting with all the customer-facing teams such as- Must have knowledge in Angular or React frontend and Node JS
- Write reusable, testable, efficient code
- Knowledge of creating front-end applications using HTML5, CSS, and Javascript.
- Candidates should have Knowledge of recent Angular versions and should be comfortable working independently.
- Should have working experience with database modeling, ability to plan DB schema and write queries with ease(MongoDB, MYSQL, Redis)
- Implementation of security and data protection
- Comfortable working with Git/Github
- Ability and willingness to manage multiple projects and tasks.
2. Assemble large, complex data sets that meet business requirements
3. Identify, design, and implement internal process improvements
4. Optimize data delivery and re-design infrastructure for greater scalability
5. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies
6. Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics
7. Work with internal and external stakeholders to assist with data-related technical issues and support data infrastructure needs
8. Create data tools for analytics and data scientist team members
Skills Required:
1. Working knowledge of ETL on any cloud (Azure / AWS / GCP)
2. Proficient in Python (Programming / Scripting)
3. Good understanding of any of the data warehousing concepts (Snowflake / AWS Redshift / Azure Synapse Analytics / Google Big Query / Hive)
4. In-depth understanding of principles of database structure
5. Good understanding of any of the ETL technologies (Informatica PowerCenter / AWS Glue / Data Factory / SSIS / Spark / Matillion / Talend / Azure)
6. Proficient in SQL (query solving)
7. Knowledge in Change case Management / Version Control – (VSS / DevOps / TFS / GitHub, Bit bucket, CICD Jenkin)
- Looking for 0-30 Days and Immediate joiners
- Minimum total experience should be 7 Years
- Overall with 4+ years experience in HTML, CSS and JavaScript and OOJS
- 2+ years' experience working with any JavaScript framework/library, preferably ReactJS or VueJS
- In-depth understanding of JavaScript, HTML5, CSS3 (pre-processors LESS/SASS) and relevant concepts.
- Proficiency with browser based debugging.
- Understanding of progressive web apps.
- Experience with a testing framework (Jest/Mocha).
- Experience using Git








