- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift
Shubham Vishwakarma
Full Stack Developer - Averlon
About Eximio Services & Solutions Pvt. Ltd.
About
Connect with the team
Company social profiles
Similar jobs
Python
Django
MongoDBThe requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
You can contact me on nine three one six one two zero one three two
EXCELLENT OPENING FOR AUSTRALIAN ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the Australia. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
*Fresher can also apply
* Min 6 months experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 5:00 AM - 2:30 PM (Morning Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Doorstep Pickup or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team -
JOB DETAILS
Job Title: Call Associate Executive required For Australian Energy Sales Process | Morning Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema-
( call & whatsapp )
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)MongoDB- Working knowledge of NodeJS, and JAVASCRIPT, is a must.
- Working knowledge of AWS cloud concepts is a must.
- Must be familiar with AWS serverless architecture.
- Must be familiar with data structure & algorithm concepts.
- Design, develop, and implement beautiful UI components to support business requirements.
- Follows approved life cycle methodologies, creates design documents, and performs program coding and testing.
- Resolves technical issues through debugging, research, and investigation.
- Own & Develop the REST APIs.
- Stay updated with new technologies and of changes in technologies that affect front-end web development.
- Should have strong experience in CRM platform either Functional / Technical with strong exposure to Salesforce Lightning components.
- Must be familiar with like Sales Cloud, Service Cloud, Lightning Platform.
- Strong knowledge and development experience in Lightning development, Aura framework, Apex, Visualforce, JavaScript, jQuery, Angular Js.
- Expert knowledge of Salesforce.coms Web services, SOAP, REST.
- Must have experience in developing custom integration processes using Salesforce.coms Web Services API, SOAP, REST etc.
- Worked on latest web standards (OAuth, SAML, OpenID Connect, RESTful web services, JSON & others).
- Experienced with ETL tools like Starfish ETL, Talend Open Studio, Apex Data Loader, Pervasive, etc
- Familiarity and work experience with integrated development environments such as Eclipse.
- Good oral and written communication skill, Customer interaction skill and collaborative team working.
(only IT services)
. Responsible for acquiring new clients and figuring out emerging opportunities in the global market.
. Generating Business for Web, Mobile application, & Software designing & development Services, Virtual Reality Projects, etc,
. Experience in writing Proposals, Bidding for .NET Projects, Web and Mobile Development, follow-ups, competition analysis, and discussion with offshore clients.
. Project price estimation, quote, proposal creation, talking with Client, and closure.
. Experience with interacting with clients in US/ UK/ Canada/ Australia/UAE Countries.
. Building competitive portfolios on portals to generate leads.
. Getting business through different channels(Upwork, Freelancer, People per hour, Craiglist, Odesk, Elance, Guru, Email Marketing Etc.)
. Quality project selection and bidding.
. Lead generation through Linkedin, databases and other social networks would be added value.
. Collecting and analyzing the project's business requirements and transferring the same knowledge to the development team.
. Providing suggestions to the development team during the development stage of the product to meet the client's business needs.
. Able to Communicate between the Client and the Technical team.
. Assist in enforcement of project deadlines and schedules.
. Quickly understands the business issues and data challenges of the client's organizations and industry.
. Documentation and analyze the required information and data.
. Client communication & bridging the gap.
Skills Required:
1. Good networking skills
2. Leadership skills
3. Strong communication and IT fluency
4. Creativity and problem-solving skills
5. In-depth knowledge of the industry and its current events
6. Ability to handle pressure and meet the deadline
7. Skill in prioritizing and triaging obligations
8. Attention to detail
9. Excellent time management and organization
10. Specialization - Business Analyst, Market Research, Marketing Strategy
Python
FlaskDjango
Amazon Web Services (AWS)The person will have the opportunity to design and build an **early stage, rapidly evolving platform from scratch** and carry out these primary responsibilities -
* Optimize components for maximum performance across multiple devices and browsers
* Write performant REST APIs for both internal and external consumption
* Build micro services and their deployment process
* Work with problems of scale, leveraging technologies that are distributed in nature.
* Perform code reviews
### Required qualifications and must have skills
* Excellent analytical and problem-solving skills
* Proven-deep-expertise with Python programming (2+ years of hands-on experience in Python and backend development)
* Building performant and scalable applications from scratch
* Experience in working with frameworks like Django, Flask, etc.
* Experience with building APIs and services using REST, SOAP, etc.
* Experience with any RDBMS and strong SQL knowledge
* Comfortable with Unix / Linux command line
* Object-oriented concepts & design patterns
* Sytem and database desinging skills
### Nice to have Skills
Knowledge of other programming languages beyond Python
Familiarity with managing infrastructure on AWS
Experience with working with/building data analytics pipleline
Familiarity with NoSQL databases
Good understanding of Docker and container platforms (Kubernetes)
Security-first architecture approach
Application benchmarking and optimization
### Interpersonal Attributes
You are driven by the impact your work creates
You can answer the why behind any technological choice you make
You can work independently as well as part of a team
You aren't afraid to roll up your sleeves: This role will evolve over time, and we'll want you to evolve with it!
Python
Elastic SearchAmazon Web Services (AWS)We are looking for a Senior Python Developer to produce large scale distributed software solutions. You’ll be part of a cross-functional team that’s responsible for the complete software development life cycle, from conception to deployment.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities:
Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Write technical documentation
Requirements
Proven experience as a Python Developer or similar role Knowledge on Python, Django, MongoDB, Elasticsearch, AWS Excellent communication and teamwork skills Great attention to detail Organizational skills An analytical mind Experience on Apache Kafka, Hbase and Graph DB is an added bonus
NodeJS (Node.js)React.js
Redux/FluxIn Brief
Urgent Hiring • Re-location Required
Company Founded 2018 • 1-5 employees
Internet and Technology Startup • Bootstrapped
About us
Based out of Egypt and with presence in the GCC, Quesst Technologies is an early Internet and Tech Startup committed to helping thousands of nationals, residents and travelers in the MENA region, saving them time and effort in seeking reliable and credible knowledge within their communities and localities.
Quesst, the company's flagship platform, is a hyper-local Q&A and knowledge sharing platform that offers the necessary infrastructure for users seeking information to meet, share, engage and interact with one another and with verified subject matter experts.
Who we're looking for
Ideally the successful candidate will have experience in the start-up world and is in a position for a new challenge to take this company to the next level. Someone who is passionate about delivering a scalable and highly performant state-of-the-art cloud-based platforms built with technologies utilizing the JavaScript ecosystem, AI/ML and the latest web technologies to help solve exciting real world problems.
We are looking for an agile and entrepreneurial leader with strong people leadership and technical capability who has a problem-solving and analytical aptitude, excellent communication and presentation skills, is familiar with statistics, has a business acumen, independent, positive can-do attitude, and passion for excellence to the workplace.
Your role and our tech stack
Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.
Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.
Your key responsibilities
- Develop, improve and optimize the structure, quality, and extensibility of current software technologies, codebases and databases
- Prototype ideas to quickly access viability and iterate based on feedback from the team
- Build robust, web-based applications interacting with databases, file-systems and APIs
- Write custom code or integrate open source technologies as needed to find solutions to problems
- Design and build effective APIs; Create servers and databases for functionality
- Design client-side and server-side architecture; Design the data model ensuring scalability
- Accurately translate screen designs into functional front-end code; Develop features and with a mobile responsive design
- Write high-quality, extensible, testable and reusable code and libraries; Conduct code reviews and establishment of best practices
- Participate in planning activities; Estimate accurate stores for new features and design product features
- Help define processes and build tools as needed to scale the solution and the team
- Create and lead the product road-map; Proactively breakdown work, manage development sprints, identify risks and explore solutions
- Test software to ensure responsiveness and efficiency; Troubleshoot, debug and upgrade software; Aggressive problem diagnosis and creative problem solving
- Steer the business on timescales, prioritization and costs on competing development requirements
- Drive rigorous, and weekly product releases and lead required integration efforts with partners and/or third-party software services
- Guide the development in design, architecture and platform choices with strong focus on quality, speed, stability and scalability
- Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse; Work collaboratively in a lean and agile environment; Write technical documentation
- Recommend and implement new technologies, improvement of existing tech and set-up and future-proofing our technology that can help the company optimize efficiency and productivity and lead edge thinking and knowledge of innovative technologies i.e. AI, ML, blockchain, etc..
Your qualifications
- Minimum of BSc in Computer Science/IT/Electronics/Software Engineering or a comparable degree program
- Proven experience of 2-5 years of full-stack development of web applications; 2+ years building front-end interfaces with React.js & Redux workflows and 2+ years building back-end and maintaining server applications on Node.js, PostgreSQL and designing APIs
- Expert in traditional web-dev stack (HTML5, CSS3, JS); Strong in core JavaScript (ES5, ES6, ESNext, TypeORM and Typescript) and JS object model
- Experience with Linux environments and using the shell and command line terminals (preferred)
- Professional coding experience in object-oriented and scripting languages; Extensive experience building client-side web applications using React
- Proficient with:
- JavaScript Frameworks (ReactJS/NextJS/Redux) and Node.js Frameworks (Express.js)
- Client-side MVC frameworks such as NodeJS, React JS, NextJS, Redux, and AngularJS; Knowledge of isomorphic React
- Configuration of various servers to run web application servers, databases, etc.; Web server technologies like Nginx, NodeJS, Apache, etc.
- Frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and SCSS/LESS
- Writing and integrating middleware; Experience with Redux Saga and Thunk
- Architecture, design, queries of Relational databases (PostgreSQL, MySQL and other RDBMS)
- Modern JS tooling (NPM, Webpack, Babel, ESLint and Prettier)
- Developer tools, such as Visual Studio Code
- Code versioning tools and Git version control systems (Github); Containerization systems (Docker)
- Strong in data structures, XML technologies, JSON parsing
- Caching frameworks and mechanisms, work-task queues, transactions and messaging queues (Redis, Memcached, RabbitMQ and others)
- Building real-time applications using Web Sockets (Socket.io)
- Web and mobile push notifications and cloud message APIs (GCM, APNS, OneSignal, etc.)
- Setting up cron jobs and schedule task execution
- Handling Services, RESTful, APIs, third party libraries and APIs (Google APIs, AWS, Zendesk, etc.)
- Experience with API gateway, distributed infrastructure architectures and applications tuning/profiling; Experience working with microservices
- User authentication and authorization between multiple systems, servers, and environments; Understanding of “session management” in a distributed server environment
- Experience with REST API and web service construction, integration and architecture and working with remote data via REST and JSON
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Authentication and Security Technologies
- Familiarity with building secure systems (OWASP secure coding practices or similar)
- Architect and cloud-deploy applications on AWS and other cloud providers
- Deep understanding of Test-Driven Development (TDD)
- Build and manage end-to-end and UI tests; Experience writing tests (unit, integration, functional, etc.), and using testing frameworks
- Build third-party integrations like Slack, Stripe, Google and supporting their workflow
- Provision DevOps tooling with continuous integration; Build modern Front-end build pipelines and tools
- Contribute to API documentation including API description languages like Swagger; Document and diagram functional flows and architectures
- Experience in building rich PWA applications; Experience in responsive design, cross browser compatibility and website performance
- Understanding of how browsers and DOM work; Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation
- Expert level using Web Analytics tools (Google Analytics and others); Experience with open source software development
- Experience with localization and internationalization of applications (working with multi-site setups, multi-language, i18n, etc.)
Some desired extras and good to have skills
- Knowledge of cyber-security, malware analysis, threat detection and/or sandboxing technology
- Preferably has knowledge of working in big data (Spark, Kafka, Hadoop) and machine learning ecosystems
- Strong background in security and data analytics and on-premise data experience
- Experience and familiarity with:
- Architecture, design, queries and aggregation of NoSQL databases (MongoDB, Cassandra and others)
- Elasticsearch and ELK stack
- Developing integrations for global OTAs
- OpenAPI
- Knowledge of multiple backend languages and framework
We offer you
- A unique entrepreneurial opportunity to build something from the ground up and scale it up to a major regionally recognizable brand
- A great learning curve in a collaborative environment with no barriers for initiatives
- Leading compensation package including salary free of local taxes, accommodation allowance for local hire or shared accommodation for international hire, free medical care from company physician, free government healthcare membership, transport allowance, paid airfare to the country of origin, paid leave and end of service according to local labor law.
Your professional career growth opportunities
As you help us grow Quesst, we will help you grow and professionally develop. Joining us at this stage, you will have the opportunity to be part of the core team if you prove you have what it takes and will be given the opportunity to:
- Lead and develop a technical strategy for the company, which involves goal setting, discussing options, and analyzing risks with the management team, CEO and board members
- An opportunity to build and manage a business unit from scratch and scale it up to success at a regional level
- Attract and retain top tech talent, mentor and manage the team as it grows
- Develop and manage KPIs for the tech team and create a challenging work environment
Have we caught your attention?
Send us your application including your resume, salary expectations and earliest starting date.
We’re looking forward to your application!
PHP
Laravel
CodeIgniter
Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon