- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift

About Eximio Services & Solutions Pvt. Ltd.
About
Connect with the team
Company social profiles
Similar jobs
About HeyCoach:
We are an exceptional group of highly skilled individuals, passionate about addressing a fundamental challenge within the education industry. Our team consists of talented geeks who possess a deep understanding of the issues at hand and are dedicated to finding innovative solutions. In our quest for excellence, we are constantly seeking out remarkable individuals who can contribute to our growth and success. Whether it's developing cutting-edge technologies, designing immersive learning experiences, or implementing groundbreaking teaching methodologies, we consistently strive for excellence.
Job Description:
- Mobile App Development: Collaborate with cross-functional teams to design, develop, test, and deploy robust and scalable Android applications.
- Code Optimisation: Write clean, maintainable, and efficient code, with a focus on performance and responsiveness. Identify and address bottlenecks and bugs.
- UI/UX Implementation: Work closely with designers to implement visually appealing and intuitive user interfaces. Ensure seamless integration between the front-end and back-end components.
- API Integration: Integrate with RESTful APIs and third-party services to enhance app functionality and data exchange.
- Testing and Debugging: Conduct thorough testing of applications, including unit testing and debugging. Collaborate with quality assurance teams to ensure the delivery of high-quality software.
- Platform Compatibility: Stay updated on the latest Android platform updates and ensure compatibility with various devices and screen sizes.
- Performance Optimization: Continuously optimize application performance, keeping up with best practices and industry standards.
- Collaboration: Work closely with other developers and team members to achieve project goals. Participate in code reviews and knowledge-sharing sessions.
Requirements:
- Engineers with 1-6 years of experience in shipping consumer-facing Android apps with the large user base, ideally currently available on the Google Play Store.
- Top-notch programming skills in Java, Kotlin and Android along with MVVM, Dagger2, Room, LiveData, Coroutine & JetPack-Components.
- Command of memory management, view hierarchy, battery optimisation and in-depth experience with multi threaded and networked applications.
- Worked with Restful APIs, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL.
- Thorough working knowledge of Android Studio with the Gradle build system.
- Understanding the quirks of the fragmented ecosystem of Android OS versions and devices.
- Focus on Material Design principles and pixel-perfect implementation of the design into code.
- Solid experience with Git Care for quality with an obsession for performance and willingness to spend time testing the team's work as well as yours.
Job responsibilities for a Business Development Executive (BDE) with 0-1 year experience, focusing on skills such as communication, bidding experience, Upwork and LinkedIn knowledge, marketing strategy, marketing search, international business knowledge, and international market expertise, might include:
- Market Research and Analysis:
- Conduct research on international markets to identify potential opportunities for business expansion.
- Analyze market trends, competitor strategies, and customer preferences to inform business development strategies.
- Bidding and Proposal Writing:
- Prepare and submit bids on platforms like Upwork, focusing on international clients.
- Craft persuasive proposals outlining services, pricing, and timelines to win projects.
- Engage in negotiations with clients to secure favorable terms and agreements.
- Client Communication and Relationship Building:
- Communicate effectively with clients through various channels such as email, phone calls, and video conferences.
- Build and maintain strong relationships with clients to foster long-term partnerships.
- Address client inquiries, concerns, and feedback promptly and professionally.
- Marketing Strategy Development:
- Collaborate with the marketing team to develop and implement effective marketing strategies targeting international markets.
- Utilize LinkedIn and other platforms to promote services, build brand awareness, and generate leads.
- Monitor the performance of marketing campaigns and make recommendations for optimization.
- International Business Expansion:
- Assist in the development of strategies for expanding the company's international presence.
- Identify potential business partners, distributors, or collaborators in target markets.
- Coordinate with internal teams to ensure compliance with international regulations and standards.
- Documentation and Reporting:
- Maintain accurate records of client interactions, proposals, and contracts.
- Prepare regular reports on business development activities, including lead generation, conversion rates, and revenue projections.
- Provide insights and recommendations based on data analysis to improve business development strategies.
- Continuous Learning and Skill Development:
- Stay updated on industry trends, market dynamics, and emerging technologies related to international business development.
- Participate in training programs and workshops to enhance skills in areas such as communication, negotiation, and marketing.
- Team Collaboration:
- Collaborate with cross-functional teams including sales, marketing, and operations to ensure alignment of business development activities with overall company objectives.
- Support team members in achieving their goals and contribute to a positive and collaborative work environment.
Description
Do you dream about code every night? If so, we’d love to talk to you about a new product that we’re making to enable delightful testing experiences at scale for development teams who build modern software solutions.
What You'll Do
Troubleshooting and analyzing technical issues raised by internal and external users.
Working with Monitoring tools like Prometheus / Nagios / Zabbix.
Developing automation in one or more technologies such as Terraform, Ansible, Cloud Formation, Puppet, Chef will be preferred.
Monitor infrastructure alerts and take proactive action to avoid downtime and customer impacts.
Working closely with the cross-functional teams to resolve issues.
Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectations.
What you should have
Bachelor’s or Master’s degree in computer science or any related field.
3 - 6 years of experience in Linux / Unix, cloud computing techniques.
Familiar with working on cloud and datacenter for enterprise customers.
Hands-on experience on Linux / Windows / Mac OS’s and Batch/Apple/Bash scripting.
Experience with various databases such as MongoDB, PostgreSQL, MySQL, MSSQL.
Familiar with AWS technologies like EC2, S3, Lambda, IAM, etc.
Must know how to choose the best tools and technologies which best fit the business needs.
Experience in developing and maintaining CI/CD processes using tools like Git, GitHub, Jenkins etc.
Excellent organizational skills to adapt to a constantly changing technical environment
We are looking for an experienced React Native Developer to join the team. The ideal candidate will have experience building and maintaining mobile applications for both IOS and Android.
Responsibilities:
1. Develop new features for existing mobile applications
2. Collaborate with cross-functional teams to define, design, and ship new features
3. Write clean, maintainable, and efficient code
4. Troubleshoot and debug applications
5. Ensure the performance, quality, and responsiveness of applications
6. Continuously discover, evaluate, and implement new technologies
Requirements:
1. Strong proficiency in JavaScript, including knowledge core principles
2. Experience with Redux and other state management libraries
3. Experience with mobile development (iOS or Android)
4. Experience with navigation libraries (e.g., React Navigation)
5. Strong understanding of the mobile app development lifecycle, including experience with the app store submission process
6. Strong communication skills and ability to work well in a team environment
JOB ROLE: Content Writer
JOB TITLE: Senior Associate, Internal Communications (Junior position)
EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon
We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.
Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.
The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.
WHAT YOU'LL DO DAY-TO-DAY:
Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.
- Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
- Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics. - Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
- Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies
Secondary responsibilities:
- Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
- Detect: You will identify opportunities to improve brand positioning on our external platforms.
- Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.
WE'RE LOOKING FOR:
- Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
- Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums.
- Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
- Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
- Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
- Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication.
Added Skills:
- Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
Get to know us:
- About Netcracker India
At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here ►
- Visit our https://www.linkedin.com/company/netcrackertech/life/india/">LinkedIn Life page for real-time updates on what happens inside Netcracker- our life and culture.
|
Follow Us. Like Us. |
Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.
StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.
What your role would be?
We are seeking a Front End Developer to join our core engineering team. Teams are explicitly small and built on mutual respect and high trust. It's not a fit for everyone, but when there's a fit, it’s one of the most rewarding places to work.
Job Responsibilities and Duties
We believe the best product is the one that helps users accomplish their goals while growing the business. To join us on this journey, you'll be required to:
- Build reusable code and libraries for future use.
- Ensure the technical feasibility of UI/UX designs.
- Optimize applications for performance and scalability.
Job Requirements:
You’ll thrive as a Front End Developer at StoryXpress if you:
- Have a good understanding of the core fundamentals of JavaScript
- Have 2+ years designing and implementing rich front-end experiences in React
- Are an expert in web technologies ( HTML5 | CSS3 | ES6 )
- Possess a thorough understanding of the MVC principle and JS design patterns
- Have experience with building user interfaces consuming data from REST APIs
Brownie points!
Your application would be seriously prioritized if you:
- Are a self-starter: you have started something on your own before - a startup, an open-source project, something else.
- Experienced in building and/or maintaining chrome extensions
- Indulged in projects around Data Visualization
- UX design principles and frameworks
- Are acquainted with testing frameworks and performance measurement tools
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. We’re building a diverse team whose skills balance and complement one another.
Why work with us?
You'll love working and growing with StoryXpress if you are comfortable:
- With and curious about working outside of a traditional narrow engineering role.
- Engaging in collaborative problem-solving with your teammates.
- Moving fast: we build, solve problems quickly, and ship often!
Ready to apply?
Are you excited at the possibility of developing an already stellar team to meet the growing needs of our platform and business? Does this opportunity to be a part of one of our young and supportive teams and solve hard problems sound amazing to you? If you share our values and enthusiasm for empowering the world, we’d love to review your application!
- Managing the entire business planning and performance for North zone
- Exploring potential business avenues in exports & managing marketing & sales operations
- Analyzing latest marketing trends, tracking competitors' activities
- Conceptualizing strategic new product development plans
- Executing the sales promotion schemes
- Negotiating terms of business with channel partners and distributors
What you need to have:
- MBA / PGDM; Any Graduation
- Have experience in New distributors opening, retail channel development, market expansion, Team management .
- Preferably from FMCG, Food industry.
The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.
He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company.
Responsibilities:
-
Setting a vision for how technology will be used in the company.
-
Ensuring that the tech team meets the company’s short and long term needs.
-
Outline the goals for research and development.
-
Creating timelines for the development and deployment of all product requirements.
-
Acting as a mentor to the tech team members.
-
Maintaining a consumer-focused outlook and aiding in the delivery of new features.
-
Managing technology budgets and time frames.
-
Driving and planning sprints and ensuring a high tech team velocity.
-
Staying on top of technology trends and developments.
-
Ensuring all technology practices adhere to regulatory standards.
-
Ensuring that there is no system downtime and all products are working seamless.
Requirements /Qualifications:
-
Exceptional communication skills (both verbal and written).
-
Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills.
-
Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.
-
Extensive industry knowledge with an eye towards the future.
-
Proactive and efficient time management.
-
Ability to delegate efficiently.
-
Should have managed and set up teams.
-
Process orientation.
-
5+ years of experience as an Engineering head.
Salary will be based upon industries standard
Position - Software Development Engineer
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of API integrations
- Optimize application for maximum speed and scalability
- Collaborate with other team members and stakeholders
Requirements
- Proficient understanding of Java 8 or plus, Spring Frameworks, Spring Boot & Microservices
- Strong problem solving skills and good with product understanding
- Good understanding of server-side programming and integration with UI components.
- Good understanding of MySQL and any one NoSQL
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of code repositories like git
- 2- 5 years of experience
Personal Characteristics
- Passion and commitment
- Coding enthusiastic
- High integrity
- Self-starter
Key Skills
- Java
- Spring
- Spring Boot
- J2EE
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- To provide outstanding services and ensure customer satisfaction.









