- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift

About Eximio Services & Solutions Pvt. Ltd.
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Role : Java Developer (2-7 years)
Location : Bangalore
Key responsibilities
- Develop and maintain high-quality, efficient, and scalable backend applications.
- Participate in all phases of the software development lifecycle (SDLC)
- Write clean, well-documented, and testable code adhering to best practices.
- Collaborate with team members to ensure the successful delivery of projects.
- Debug and troubleshoot complex technical problems.
- Identify and implement performance optimizations.
- Participate in code reviews
- Hands-on experience with Spring boot, Java 8 and above.
- 2-7 years of experience developing Java applications.
- Knowledge about at least one messaging system like Kafka, RabbitMQ etc.
- Required React developer requirements, qualifications & skills:
- Proficiency in React.js and its core principles
- Strong JavaScript, HTML5, and CSS3 skills
- Experience with popular React.js workflows (such as Redux)
- Strong understanding of object-oriented programming (OOP) principles.
- Experience with design patterns and best practices for Java development.
- Proficient in unit testing frameworks (e.g., JUnit).
- Experience with build automation tools (e.g., Maven, Gradle).
- Experience with version control systems (e.g., Git).
- Experience with one of these databases – Postgres, MongoDb, Cassandra
- Knowledge on Retail or OMS is a plus.
- Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset
- Ability to reverse engineer existing/legacy and document findings on confluence.
- Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria.
Mandatory (Experience 1): Must have 5+ years of hands-on designing experience especially in print and visual communication projects.
Mandatory (Experience 2): Must have proven conceptualisation and visualization skills, with the ability to convert briefs, raw data, and ideas into engaging visual creatives while maintaining brand messaging and design consistency.
Mandatory (Experience 3): Must have client interaction and team management experience, including coordinating with designers, art directors, project managers, and clients to ensure timely and high-quality creative deliverables.
Mandatory (Tech Skills 1): Must have strong knowledge of design principles, typography, color theory, layout design, and print production standards, with the ability to sign-off or review final deliverables.
Mandatory (Tech Skills 2): Must have hands-on experience in handling multiple creative tools and design workflows independently
Mandatory (Portfolio): Strong portfolio of Print Media / Creative Portfolio showcasing branding, marketing collaterals, brochures, presentations, or other high-quality visual design projects that demonstrate conceptual thinking and software proficiency.
Mandatory (Work Environment): Must be willing to work full-time from office and be flexible for rotational monthly shifts (including night shifts) as per business requirements.
Role Summary
· Deliver Sourcing and Category Management for the Contingent Labor category in the Americas region (LATAM, US and Canada). Majority of spend is in the U.S.
· Support development and execution regional category strategy and plan
· Provide category thought leadership, knowledge sharing and continuous improvement
· This position will be in India
Responsibilities
· Manage team member activities including setting individual targets, team targets and performance monitoring
· Analyze spend, identify opportunities and deliver programs that generate cost savings, contract improvements and risk mitigation
· Develop and execute category strategies and plans in concert with the other functional teams (Recruiting, Finance, Legal, Sales & Delivery Teams)
· Provide thought leadership and promote knowledge sharing process across all regions
· Provide support to sales & delivery teams in responding to RFPs for procurement of Temp Labor.
· Obtain support and agreement for procurement strategies from key stakeholders to ensure optimal compliance.
· Work with internal stakeholders to identify and support their need for filling contingent labor roles
· Initiate and manage Rfx’s (RFQ’s, RFI’s and RFP’s) related contract labor
· Contract negotiation and implementation
· Define and manage key supplier relationships to deliver improvement in performance, cost, service and quality. Responsible for Supplier Relationship Management program.
· Measure supplier performance against contractual and service delivery targets.
· Lead supplier review meetings with business stakeholders and suppliers to assess supplier performance and contract compliance and take corrective action as required. Promote vendor capabilities within the organization. Provide official communication to suppliers as necessary.
· Negotiate Savings and best possible commercials across the contingent labor category. Track and report savings.
· Establish and report on measurable performance metrics for all procurement activities including supplier performance, payment terms, contractual terms, savings, and spend under management
· Establish and develop relationships with all key stakeholders: suppliers, internal customers; engaging with internal recruitment team, procurement, payables and other business stakeholders.
· Assist in providing procurement solutions to our clients
· Drive value added activities by implementing innovative strategies that both support and align with the organization’s priorities and goals
· Develop and Manage the Supplier Diversity Initiative
Key Skills/Experience:
· 5+ years Procurement experience delivering contingent labor category sourcing/buying services, strategic sourcing, contract negotiation and supplier relationship management.
· Advanced knowledge of the US contingent labor marketplace (e.g. suppliers, rates, labor laws, technology, rate benchmarking tools)
· Exposure to contract laws, negotiation, market dynamics, commercial strategy, strategic sourcing, contract management and supply relationship management
· Experience evaluating, selecting, and implementing a VMS technology
· Strong communication skills and drive desired results within the organization
· Excellent people management skills; Proficient in verbal communication, writing, time management, organizational and presentation skills
· Ability to interact and influence at all levels
· Excellent analytical and decision-making skills
· Exceptionally strong work ethic displaying a mature, professional, service-oriented attitude with an ability to adjust quickly to change
· Motivated, self-starter and achievement oriented
· Demonstrated ability to build relationships / partnerships (internal and external), and ability to influence and drive change
· Proficiency in Microsoft Office suite, including Word, PowerPoint and Excel
· Excellent negotiation, influence, mediation & conflict management skills
· Bachelor’s Degree required, Advance degree and/or Contingent Labor certification a plus
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 2 to 12 years of professional experience in React Native development.
- Strong proficiency in JavaScript, TypeScript, and modern web technologies.
- Experience working with RESTful APIs and integrating third-party libraries.
- Solid understanding of mobile app architecture and design patterns.
- Knowledge of mobile UI/UX best practices and principles.
- Familiarity with version control systems such as Git.
- Planning concepts by studying relevant information and materials.
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
- Preparing finished art by operating necessary equipment and software.
- Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
- Contributing to team efforts by accomplishing tasks as needed.
- Communicating with clients about layout and design.
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
- Reviewing final layouts and suggesting improvements when necessary.
You will be responsible for:
1) Defining the technical specifications and architecture along with overall technical product infrastructure.
2) Provide creative and unique solutions to accommodate for the versatility and customizations during product development.
3)The role would expect you to code and/or conduct code reviews so experience in Django or similar languages would be useful.
4) Managing a team of engineers and developers; ensuring quality is met at every process of the development and deployment phases.
5) Recruitment and building a team of a good mix of talent would be necessary.
6) Managing AWS servers to track/monitor/optimize resource utilization and upgrade servers when necessary.
7) Extensive engineering expertise in the areas of tooling, specifications, product maintenance, budgeting and software products.
8) Ability to understand and collaborate on complete product lifecycle from concept to execution.
9) Implementation of new technologies to optimize product quality and usage.
Current Tech Stack:
The application is currently a fully responsive Web Application built on Django and Django REST API Framework along with AngularJS. It's a fully functional API hosted on AWS servers.
Sr. Data Engineer
Company Profile:
Bigfoot Retail Solutions [Shiprocket] is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end to end solutions.
Our innovative data backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.
Our vision is to power all logistics for the direct commerce market in India
including first mile, linehaul, last mile, warehousing, cross border and O2O.
Position: Sr.Data Engineer
Team : Business Intelligence
Location: New Delhi
Job Description:
We are looking for a savvy Data Engineer to join our growing team of analytics experts. The hire will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.
Key Responsibilities:
- Create and maintain optimal data pipeline architecture.
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centres and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
Qualifications for Data Engineer
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
- Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Strong analytic skills related to working with unstructured datasets.
- Build processes supporting data transformation, data structures, metadata, dependency and workload management.
- A successful history of manipulating, processing and extracting value from large disconnected datasets.
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Strong project management and organizational skills.
- Experience supporting and working with cross-functional teams in a dynamic environment.
- We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
- Experience with AWS cloud services: EC2, EMR, RDS, Redshift
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
● 3+ years of experience with React.js, React Native and Node.js
● Experience in building and deploying a mobile application using React Native.
● Strong proficiency in JavaScript/TypeScript, including DOM manipulation and the JavaScript
object model
● A sound understanding of Redux/Flux, Webpack, ES6, Jest.
● Must have hands on experience in Restful APIs
● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
conclusions or approaches to problems
● Ability to ship features on a weekly basis: should be good at time management and
prioritization
● Hands-on experience in CI/CD principles and TDD
● Strong written and verbal English communication skills
Your responsibilities:
● Understand the business context and build high quality code using proven design and
architectural patterns
● Develop, test and deploy integrations required to meet business requirements
● Carry out unit tests and other quality control mechanisms to inform and validate the code and
design
● Utilizing and monitoring cloud infrastructure resources (such as AWS, Azure) efficiently
● Participate in a highly fluid environment applying agile software development principles
● Ensure the coding standards are on-par with the best in the industry
IT Administrator
Our client in Education startup is in need of an IT Administrator.
Job description
Track company’s computer systems to ensure that all aspects are operating efficiently
Troubleshoot problems, configure hardware and software, implement backup processes and assess systems for upgrades or replacement.
Responsible for installing new systems and assessing and implementing upgrades as needed.
Creating user accounts and performing access control.
Documenting processes, as well as backing up and archiving data.
Ideal Candidate / Requirements
Qualification: Bachelor’s degree/Diploma in Computer Science or IT administration
Experience - 0-1 year into system administration
Salary: 15K
Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
Description:
We are looking for a computer vision engineer to lead our team in developing a factory floor analytics SaaS product. This would be a fast-paced role and the person will get an opportunity to develop an industrial grade solution from concept to deployment.
Responsibilities:
- Research and develop computer vision solutions for industries (BFSI, Beauty and personal care, E-commerce, Defence etc.)
- Lead a team of ML engineers in developing an industrial AI product from scratch
- Setup end-end Deep Learning pipeline for data ingestion, preparation, model training, validation and deployment
- Tune the models to achieve high accuracy rates and minimum latency
- Deploying developed computer vision models on edge devices after optimization to meet customer requirements
Requirements:
- Bachelor’s degree
- Understanding about depth and breadth of computer vision and deep learning algorithms.
- 4+ years of industrial experience in computer vision and/or deep learning
- Experience in taking an AI product from scratch to commercial deployment.
- Experience in Image enhancement, object detection, image segmentation, image classification algorithms
- Experience in deployment with OpenVINO, ONNXruntime and TensorRT
- Experience in deploying computer vision solutions on edge devices such as Intel Movidius and Nvidia Jetson
- Experience with any machine/deep learning frameworks like Tensorflow, and PyTorch.
- Proficient understanding of code versioning tools, such as Git
Our perfect candidate is someone that:
- is proactive and an independent problem solver
- is a constant learner. We are a fast growing start-up. We want you to grow with us!
- is a team player and good communicator
What We Offer:
- You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
- You will be in charge of what you build and be an integral part of the product development process
- Technical and financial growth!









