Cutshort logo
Eximio Services & Solutions Pvt. Ltd.'s logo

Process Associate

Sezhiyan Ilan's profile picture
Posted by Sezhiyan Ilan
0 - 5 yrs
₹2L - ₹3.5L / yr (ESOP available)
Pondicherry
Skills
English Proficiency
Business Process Outsourcing (BPO)
Customer Support
  • Job description*

Roles and Responsibilities:

  • Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Building lasting relationships with clients and other call center team members based on trust and reliability
  • Utilizing software, databases, scripts, and tools appropriately
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs
  • Taking part in training and other learning opportunities to expand knowledge of company and position
  • Adhering to all company policies and procedures

Desired Candidate Profile:

  • Excellent Communication skills with strong command on English Language.
  • Ability to multitask, manage time and prioritize
  • Good data entry and typing skills
  • Good computer skills
  • Ability to ask prying questions and diffuse tense situations
  • Strong time management and decision making skills
  • Comfortable working for Night Shift
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Eximio Services & Solutions Pvt. Ltd.

Founded :
2015
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Eximio is a digital transformation agency and offshore delivery partner offering strategic consulting, creative designing, and cutting-edge development. They provide world-class IT/ITES services, including web and mobile development, eCommerce solution...
Read more

Connect with the team

Profile picture
Sezhiyan Ilan

Company social profiles

N/A

Similar jobs

a leading provider of electronic trading solutions in India. With over 1,000 clients and a presence in more than 400 cities, we have established ourselves as a trusted partner for brokerages across the nation. Our commitment to excellence is reflected in millions of active end users and our reputation for delivering the best customer service in the industry.
a leading provider of electronic trading solutions in India. With over 1,000 clients and a presence in more than 400 cities, we have established ourselves as a trusted partner for brokerages across the nation. Our commitment to excellence is reflected in millions of active end users and our reputation for delivering the best customer service in the industry.
Agency job
via HyrHub by Shwetha Naik
Bengaluru (Bangalore)
10 - 16 yrs
₹35L - ₹80L / yr
skill iconPython
skill iconGo Programming (Golang)
Microservices

Required Experience: 10–15 years (with at least 3–5 years in leadership roles)


● 10–15 years of overall experience in backend engineering, with strong exposure to

Python and/or Golang.

● 3–5 years of experience managing engineering teams.

● Proven experience delivering large-scale, distributed systems in production

environments.

● Strong understanding of microservices, cloud-native architecture, and DevOps

practices.

● Hands-on background in backend engineering (able to guide teams technically, even

if not coding daily).

● Familiarity with CI/CD pipelines, observability, and performance optimization.

● Experience in financial services or high-transaction domains is a plus.

● Experience leading teams that have utilized AI-driven development practices (e.g.,

agentic coding, LLM integration) to improve productivity and innovation is a

significant advantage.


Skills

● Excellent leadership and people management abilities.

● Strong communication and stakeholder management skills.

● Ability to balance technical depth with business priorities.

● Problem-solving mindset with a focus on delivery and impact.

● Passion for building engineering culture and improving developer experience.

Read more
Digitally Next
Manpreet Jangra
Posted by Manpreet Jangra
Delhi
1 - 8 yrs
₹2.5L - ₹12L / yr
Project Management

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

Read more
Sigma Solve Inc
Astha Shah
Posted by Astha Shah
ICICI Bank, PV Enclave, 801-803, Sindhubhavan Rd, Bodakdev, Ahmedabad, Gujarat 380054
0 - 1 yrs
₹1L - ₹2L / yr
MS-Office
Analytical Skills
  • Ensure correct and timely reporting
  • Collaborating with another department
  • Create and give presentations
  • Help managers in evaluating performance (e.g. writing reports, analyzing data)
  • Understand each department’s (e.g. Marketing, Sales, QA, Development, PMs & Operations) daily processes and goals
  • performance tracking; ensure regular monitoring and report on plan vs. actual performance
  • escalate possible issues on time
  • Present updates to senior management
  • Assist with the management of the project life cycle from inception to final delivery sign-off
  • Provide an active role and use critical judgment in the development of all project deliverables
  • Assist Project Manager (PM) to ensure project requirements, standards, and documentation are followed
  • Assist PM with reporting on the project status and health


Read more
DTechies
Roopesh Jain
Posted by Roopesh Jain
Udaipur
2 - 3 yrs
₹3L - ₹4L / yr
Backend Development
Wordpress
WordPress Plugin Developement
WordPress Backend Development
Web Development

DTechies is seeking a skilled WordPress Developer to join our team in Udaipur. If you're passionate about WordPress, experienced in plugin and theme customization, and adept at backend code customization, this is the role for you!


Key Responsibilities:


  • Customize and implement WordPress themes and plugins according to project requirements.
  • Proficient in backend code customization to enhance website functionalities.
  • Collaborate with cross-functional teams to deliver high-quality web solutions.


Requirements:


  • 2-3 years of hands-on experience in WordPress development.
  • Expertise in WordPress plugins and theme customization.
  • Strong proficiency in backend code customization.
  • Solid understanding of web development technologies (HTML, CSS, JavaScript).
  • Full-time, office-based role in Udaipur.


Join us in crafting exceptional web experiences using WordPress! Apply now or share this opportunity with someone who fits this role.

Read more
Dhwani Rural Information Systems
at Dhwani Rural Information Systems
1 candid answer
3 recruiters
Sunandan Madan
Posted by Sunandan Madan
Gurugram
2 - 5 yrs
₹4L - ₹11L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
Front-end Developer (React)
• FULL TIME • Gurgaon •
Job Overview
We are looking for an excellent experienced person in Frontend Developer
field. Be a part of a vibrant, rapidly growing tech enterprise with a great
working environment. As Frontend Developer you will be closely working with our engineers to ensure the system consistency and improve your experience.

Responsibilities
• Ensure the technical feasibility of Frontend Development.
• Optimize application for maximum speed and scalability.
• Assure that all user input is validated before submitting to back-end.
• Collaborate with other team members and stakeholders
• Collaborate well with engineers, researchers, and data
implementation specialists to design and create
• advanced, elegant and efficient systems.

Essential Requirements
• Proficient understanding of web markup, including HTML5, CSS3,
React.js
• Good understanding of (Depending on the specific case, a developer
should have the knowledge of advanced JavaScript libraries and
React.Js framework)
• Responsive and Mobile Design
• Cross-Browser Development
• Problem Solving Skill
• Experience with RESTful Services and APIs
• Basic understanding of server-side CSS pre-processing platforms,
such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript
frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page
updates, and AJAX
• Proficient understanding of code versioning tools, such as (Git /
Mercurial / SVN)

EducationalQualifications
B-Tech-IT/M-Tech -/MBA- IT/ BCA /MCA or any degree in the relevant field
Read more
nymbleUP
at nymbleUP
1 recruiter
Manish Thakur
Posted by Manish Thakur
Remote only
2 - 7 yrs
₹12L - ₹15L / yr
skill iconVue.js
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
skill iconAngularJS (1.x)
Job Summary :

We are looking for an expert JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You- ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers

Responsibilities and Duties :

- Developing user-facing applications using Vue.js
- Building modular and reusable components and libraries
- Optimizing your application for performance
- Implementing automated testing integrated into development and maintenance workflows
- Staying up-to-date with all recent developments in the JavaScript and Vue.js space
- Keeping an eye on security updates and issues found with Vue.js and all project dependencies
- Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Qualifications and Skills :

- Highly proficient with the JavaScript language and Vue.js framework
- Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
- Good understanding of HTML5 and CSS3
- Understanding of server-side rendering and its benefits and use cases
- Knowledge of functional programming and object-oriented programming paradigms
- Ability to write efficient, secure, well-documented, and clean JavaScript code
- Experience with both consuming and designing RESTful APIs
Read more
Farmers Fresh Zone
Haani Hashim S V P
Posted by Haani Hashim S V P
Kochi (Cochin)
3 - 6 yrs
₹4L - ₹8L / yr
Digital Marketing
Google Adwords
Web Analytics
skill iconGoogle Analytics
Facebook Marketing
+1 more
Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community.

Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

Key Responsibilities:

- Plan, test, and execute mobile app marketing campaign and are responsible for Web/App Growth.

- Develop and execute App Store Optimization strategies

- Manage all digital marketing channels (e.g. Mobile, blogs, and social media) to ensure brand consistency

- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

- Develop specific campaigns to create and maintain high levels of customer interaction

- Oversee our social media accounts

- Plan, execute, and measure experiments and conversion tests

- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

- Forecast sales performance trends and act proactively to increase our market segment

- Liaise with Product, Design teams to increase client satisfaction through cohesive strategies. Monitor competition and provide ideas to stand out

- Stay up-to-date with digital technology developments

Candidate Profile:

The ability to think strategically and drive execution is essential. Ideally, we are looking for a Mobile Marketing professional who has planned and managed marketing campaigns that promote a company's brand. Also worked on planning campaigns, analyzing metrics and Identifying trends.
- 3 - 5 years of experience in Mobile marketing campaigns, google ad words, social media and display advertising

- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

- Experience in optimizing landing pages and user funnels

- Experience with A/B (Multivariate experiments)

- Knowledge of website analytics tools (e.g. Google Analytics, Branch,Appsflyer and others).

- Working experience with creative and marketing agencies

- Experience in setting up and optimizing Google Ad words campaigns Strong analytical skills and data-driven thinking
Read more
RankItRight Media
at RankItRight Media
1 recruiter
Sathish S
Posted by Sathish S
Remote only
1 - 3 yrs
₹3L - ₹5L / yr
Content Writing
Blogging
Creative Writing
Responsibilities Will Include:
Creating compelling, high-end, white hat ROI driven SEO oriented content, as well as reworking existing content
Creating specific SEO content that motivates CRO
Managing content and making content recommendations for a diverse clientele
Flexing between various types of content including articles, blogs, press releases, viral marketing content and promotional web content, with the ability to write, proof and edit all
Communication that scaffolds between team and management on key information with a sensitivity for detail and timelines
Desired Attributes:
Passion and ability to develop content specifically for SEO and internet marketing
Ability to think outside of the box when problem solving, yet be able to identify, respect and work creatively within boundaries
Ability to clearly communicate to the tech savvy as well as in lay man’s terms, interchangeably
Flexibility when it comes to the ability to adapt
MVP status when it comes to working on a team
A solid moral compass, ongoing internal motivation and autonomy
Skills and Qualifications:
Bachelor’s degree in journalism, communications or related
2-3 years’ Experience in web related marketing and development
1+ years practical experience in SEO, WordPress and web design support
Outstanding listening and “social listening” skills
Relative fluency and knowledge of HTML, Photoshop, etc as well as the motivation and skill set necessary to stay on top of the latest digital tools and trends
Full understanding and ongoing commitment to high end ROI and CRO
Outstanding organizational skills, attention to detail and a finely attuned sense of urgency

Please contact us at your earliest convenience if your career objective is to develop content for an SEO firm that believes in the unlimited potential of its mission, clientele and employees!
Read more
AliveCor
at AliveCor
1 video
1 recruiter
Anuj Seth
Posted by Anuj Seth
Bengaluru (Bangalore)
5 - 8 yrs
₹10L - ₹24L / yr
skill iconAndroid Development
skill iconJava
skill iconKotlin
Mockito
JUnit
+2 more

https://www.alivecor.com/">AliveCor, the pioneer of the smartphone EKG, with millions of EKGs from a large and growing user base, seeks a Senior Android Software Engineer to contribute to the mobile application team. You will be an integral member of our engineering team, responsible for developing industry-leading mobile applications that transform the healthcare industry and affect the way consumers use, engage, and act on their health data.


Responsibilities

  • Collaborate closely with our AI, security, backend, hardware, and product teams to deliver mission critical software.
  • Work in a fast-paced agile environment, delivering quality estimates, designs, and implementations.
  • Problem solve for complex global business requirements.
  • Accountable for all aspects of modern software development.
  • Proactive in identifying problems and a team player when presenting solutions.
  • Excellent communications skills.
  • Commitment to delivering results.
  • Passionate about continuous improvement.


Qualifications and Skills

  • BE in Computer Science or a related discipline, or related practical experience.
  • 5-8 years of Android programming experience. You’ve shipped multiple apps to the Play Store.
  • Deep expertise with Java and Android SDKs.
  • Experience with Android frameworks such as Retrofit, RxJava, Dagger, Junit, Mockito.
  • Experience with modern programming principles, design patterns and development tools.
  • Familiarity with RESTful APIs to connect Android applications to back-end services.


About Us

AliveCor is on a mission to define modern healthcare through data, design and disruption. We’ve pioneered the creation of FDA-cleared machine-learning techniques, transformed wearable medtech to put proactive heart care at everyone’s fingertips. Kardia is the most clinically validated mobile EKG technology. AliveCor was named as one of the Top 10 Most Innovative Companies in Health for 2017 by Fast Company as part of the publication’s annual ranking of the world’s Most Innovative Companies. AliveCor was awarded the 2015 Tech Pioneer by the World Economic Forum and one of the 50 Smartest Companies in 2015 by the MIT Technology Review. AliveCor recently announced a collaboration with Mayo Clinic that will result in new machine learning capabilities to unlock previously hidden health indicators in EKG data, potentially improving heart health as well as overall health care for a variety of conditions. AliveCor is a privately held company headquartered in Mountain View, CA.

Watch the following video demonstrating our product.

https://www.youtube.com/watch?v=8I9xosgA-Ig">KardiaMobile: How's your heart?
https://www.youtube.com/watch?v=8I9xosgA-Ig">https://www.youtube.com/watch?v=8I9xosgA-Ig

Read more
Vakati Globe Solutions India
Vakati Ravichandra Reddy
Posted by Vakati Ravichandra Reddy
Hyderabad, Bengaluru (Bangalore), Chennai, Kolkata, NCR (Delhi | Gurgaon | Noida), Pune, Mumbai, Ahmedabad, Nashik, Surat
3 - 7 yrs
₹2L - ₹4L / yr
Recruitment/Talent Acquisition
Inbound Recruitment
Human Resources (HR)
Performance Evaluation
Training and Development
+3 more
HR Recruiter responsibilities include: Designing and updating job descriptions Sourcing potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Crafting recruiting emails to attract passive candidates Job brief We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Prepare and distribute assignments and numerical, language and logical reasoning tests Advertise job openings on company’s careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Requirements Proven work experience as an HR Recruiter or similar role Familiarity with Applicant Tracking Systems and resume databases Experience with sourcing techniques Understanding of referral programs Solid verbal and written communication skills Sound judgement BSc in Human Resources Management, Organizational Psychology or relevant field
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos