- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift
Shubham Vishwakarma
Full Stack Developer - Averlon
About Eximio Services & Solutions Pvt. Ltd.
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JOB POSITION: Customer Support Executive –(Bangalore)
Location: Bangalore (On-site)
Shift: Rotational Shifts
Languages Required: English & Hindi
Preferred Background: Experience in Health Insurance or Healthcare Support
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company
Company: Torrent Power Ltd
Location: Ahmedabad
Profiles: FICO (AM – FICO (Integration/Implementation Consultant)
Experience - 6+ years (Relevant)
Full time- Required
CTC: Upto 20Lpa
Job Description:
SAP FICO Implementation and Functional Support
• Conceptualizing & Mapping of all Business Scenarios
• Functional support for all SAP FICO Modules including Product Costing
• Expertise in integration with all other SAP R3/ISU modules
• Understanding & knowledge of MDM
• Having expertise & understanding the migration activity
• SAP IS-U Developments
• Preparing Functional & Technical Specification Document
• Implementation/Execution of development logic
• Technical / Functional testing of IS-U FICO developments
• SAP Roles & Authorization
• Role creation according to requirement and assignment of Role to user
Strong Brand Marketing Manager profiles, with experience with well-known B2C brands
Mandatory (Experience 1): Must have total 6+ YOE, and recent 3+ years working in end-to-end Brand Marketing (including Brand building, positioning, & brand strategy)
Mandatory (Experience 2): Must have strong hands-on experience in Brand Marketing for a Top / well-known B2C or Fintech brands
Mandatory (Core Skills): Must possess creative thinking, strong project management skills, and be execution-focused; should have managed brand campaigns including creative development, production, social content, media planning, and buying..
Mandatory (Education): Candidates from Top college like IIMs, ISB, MICA, VGSOM-IIT Kharagpur, IIT etc (Note: College can be ignored if candidate is from unicorn companies like Bharatpe, Unilever, Reliance, Groww etc)
Mandatory (Company): Well-know B2C Brands in FMCG, Fintech, BFSI, Consumer Tech, or Lifestyle brands.
Hiring : WebMethods Integration Engineer
Shift Timings- 2 pm to 11 pm IST
Notice Period- Immediate Joiners
Experience- 10 + yrs
Remote
Mandatory Skills:
Deep expertise in Web Methods (Integration Server, Managed File Transfer (MFT), API Gateway, Universal Messaging & Terracotta)
Web Methods Upgrade Experience with Installation/migration and configurations on Unix Platform
Strong knowledge on shell scripting and Unix commands , Experience in Web Methods Development
Good integration architecture and delivery experience.
API & cloud integration (REST/SOAP, AWS/Azure)
Outage handling & RCA , Excellent client-facing communication.
Strong analytical and problem-solving skills.
- Minimum 2 years of experience as a UI/UX Designer.
- A solid understanding of the crypto landscape and web3 technology.
- Strong leadership skills and ability to collaborate with other teams.
- Professionalism and ability to deliver exceptional work within tight deadlines.
- Proficiency in composition, color theory, imagery, typography, and design principles for web and mobile platforms.
- Advanced skills in tools like FIGMA, Adobe Photoshop, Figjam, and JIRA.
- Leading customers throughout projects and drove innovative ideas for user experience, particularly for web3 crypto markets.
Javascript
HTML/CSS
- Developing, managing, and enhancing e-commerce websites.
- Optimizing websites to ensure they render consistently in cross-browser environments, with the best SEO principles, caching mechanics, etc.
- Handling queries related to MySQL and Database.
- Participating in project & deployment planning.
- Building high-availability integrations layers with JSON, REST & SOAP, WebAPI
What you need to have:
- Solid Experience in Magento2 and Magento extensions.
- Advanced knowledge of, JavaScript, HTML, and CSS. Analyze, design, code, debug, test, document & deploy applications.
- Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
- Understanding of modern UI/UX trends.
- Demonstrable knowledge of XML, XHTML, Modules i.e. API integration.
- Strong OOPS and RDBMS concept & understanding of Performance Tuning, Browser Compatibility, SEO Practices, and Version Control.
- High-quality programming solutions using Code Sniffer, PSR Standards, writing UNIT tests.
- Proficient in GIT, Branching Strategies, and bitbucket.
- Module Development Experience with Magento 2
- Extensive experience in PHP and AGILE Methodology.
- Experience working on large projects involving 10,000+ products.
- Experience on the multi-vendor website is a plus for this profile.
Other Requirements
- Magento2 developer should lead the team and handle pressure and demands.
- Sound knowledge of IT concepts and the latest trends.
- Ability to work independently and multi-task in a fast-paced environment.
- Strong verbal and written communication and interpersonal skills.
- Highly organized and detail-oriented.
Knowledge of Embedded system architecture such as memory hierarchies,vector
Processing.
Experience in resource /load sharing and synchronisation techniques for multi - core
processing.
knowledge of embedded processor internals.
Automotive domain Experience.
What you will do:
- Handling incoming and outgoing calls
- Handling all the admin activities
- Managing inward outward delivery of couriers and mails
- Coordinating with the vendors for delivery and services
- Support in various admin tasks
Desired Candidate Profile
What you need to have:- Experience in handling front office, incoming and outgoing calls
- Confidence and smartness
- Good looks
- The person will be required to generate new business from international markets (B2B, B2C),Business directory..
- Well Skilled in writing the initial drafts and proposal based on te client requirements.
- Candidates should have relevant experience in selling Mobile App development and web, ERP services in domestic and overseas markets.
- Understand Technical requirement of customer, Making presentation to client
- Developing Sales Projection Plan
- Good Knowledge of Upwork Linkedin and other bidding portals to get the new prospects and close the deals
- Candidate should have good experience in End to End Sales i.e. from lead Generation to closure of prospects
- Candidate must have sound technical knowledge of Android, iOS and Web Application, latest trends in mobile & Web technology
- Candidates should have exp in reaching out to B2B and B2C prospects.
- Candidates should have excellent communication skills, good selling attitude, and be result oriented.
- Candidates should be self motivated to achieve the sales target.
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Full Stack Developer - Averlon