Process Associate

Job Title: Lead Software Engineer

Experience: 4 - 12 yr

Department: Software

Reports To: Senior Software Engineer / Software Architect

Purpose of the Role

The incumbent will be responsible for designing and developing robust software solutions for products in the domains of Warehouse Automation, Industrial Automation, Robotics, and IoT. The role includes defining software architecture, ensuring scalability and performance, and mentoring the development team to drive technical excellence and innovation.

Technical Skills Required

• Proven experience in designing, developing, and deploying high-volume, scalable applications.
• Expertise in distributed systems, microservices, and central system architectures.
• Programming & Frameworks: Proficiency in Java 17+.
• Experience with frameworks such as Spring, Hibernate, Kubernetes, and RESTful APIs.
• Knowledge of JPA, MS SQL, and database modelling/design.
• Hands-on experience with GCP, AWS, or Azure for cloud architecture.
• Familiarity with virtualization and containerization technologies.
• Strong skills in data modelling and database design.
• Knowledge of secure coding practices.
• Tech stack: Java, MSSQL, MySQL, Spring Boot, Redis, Data Structures, Linux, basics of Kubernetes.

Behavioural Skills Required

• Attention to Detail (Proficient)
• Problem Solving
• Decision Making
• Collaborative approach
• Adaptability to a volatile environment
• Accountability
• Good Leadership skills

Job Responsibilities

1. Understand requirements and define database and application structure under guidance of Software Architect.
2. Write high-quality, scalable, and efficient code.
3. Prepare Functional Requirement Documents (FRD) based on inputs from BA team.
4. Guide junior and mid-level developers and provide technical support.
5. Collaborate to identify and fix technical issues in UAT/Production.
6. Work closely to meet project deadlines.
7. Take ownership of product implementations at customer sites.
8. Hands-on development for assigned modules/products.
9. Handle application performance in production.
10. Work with customers to understand automation requirements.
11. Review and merge code changes from the team.
12. Conduct sprint meetings, demos, and resolve development roadblocks.
13. Optimize code for performance and efficiency.

Job Title: HR Intern ( Generalist)

Location: Vile Parle, Mumbai

Salary: ₹15,000 – ₹25,000 per month

About Manoj Ornaments

Manoj Ornaments is a family-run flagship jewellery retail store in Vile Parle with a strong local reputation for quality gemstones and jewellery. As we expand our footprint and also prepare for a stronger online presence (Shopify store for gemstones & related products), we are seeking a dynamic Recruiter to join our team and support our talent acquisition efforts.

Job Role

Handle HR Operations, Talent Acquisition, Performance Management.

Key Responsibilities:

• Manage the Employee life cycle
• PMS Management- JD, KRA, KPI, SOP
• Manage Recruitment Lifecycle while ensuring the right talent is brought in to support the retail and online growth.
• Manage sourcing, screening, selecting, and onboarding candidates across store staff, retail sales, store operations, online sales support, and back-office roles.
• Intra-Departmental coordination - Understand staffing from respective stakeholders to identify open roles and positions.
• Job Posting- Create and post job advertisements on relevant job portals, social media, local networks, and referrals.
• Source candidates proactively (via job boards, walk-ins, referrals, databases) and build a candidate pipeline for current and future hiring.
• Screen resumes/applications, conduct preliminary phone or face-to-face interviews to assess fit (skills, experience, attitude, cultural fit,) and shortlist for store/offline roles.
• Coordinate interviews with store leadership or hiring managers, schedule, communicate with candidates, follow up, and keep the process moving smoothly.
• HR Operations - Processing offers, joinings, and onboarding (documentation, orientation) for new hires.
• Maintain candidate MIS records.

Qualifications & Skills

• 0-2 years of relevant experience in human resources/recruitment.
• Good communication and interpersonal skills
• Good organization, time management, and multi-tasking ability
• Comfort with basic MS Office (Excel/Word) and candidate tracking.
• Proactive, energetic, result-oriented, with a passion for retail and recruitment.
• Ability to work in a fast-paced environment with flexibility.

What We Offer

• A Salary (₹15,000-₹25,000) with performance-linked incentives (if applicable) for quality hires.
• An opportunity to grow in a rapidly expanding retail brand setting up its online business – good exposure to retail HR, talent acquisition, and e-commerce growth.
• Collaborative working environment in a close-knit retail team.
• Chance to make a real impact by building the team that will support Manoj Ornaments’ growth.

[hr(a)manojornaments.com].

Shortlisted candidates will be called for an interview.

Even great products, need great marketing. We’re looking for an experienced B2B Product Marketing Manager, who thinks like a B2C Marketeer to help spread the amazing work we’re doing at KNOW to existing clients, new prospects, and also to support our Sales teams. Essentially you’re the evangelist of our Product. You’re the Guru of our Growth.

The Jobs that Need to be Done

• Develop a clear differentiated product positioning, messaging and the value we deliver to our clients and prospects
• Own and execute the strategy and execution of various content marketing initiatives. For example:
• Product launches - how to communicate these, through what channel, with what content etc.
• Sales enablement - support our sales team with case studies, collateral, competitor battle cards etc.
• Event enablement - support our field team with sharp messaging for each event based on research, participants etc.
• Overall content strategy & execution - blogs, online copy, email campaigns etc.

What you’ll need to join the team

• ~5 years of experience in product marketing and content in B2B SaaS
• Most B2B marketing is generally boring; You will have more of a B2C mindset to this game
• Proven ability to understand technical features, and convert them into content that a lay customer/prospect can engage with
• Amazing storytelling, collaboration skills, and the ability to work with CEO, Engineers, as well as Sales teams
• A willingness to think different and not just bet yet-another-b2b-blog-writing-marketeer

Why Join Us?

Be part of a dynamic and innovative team driving digital transformation.

• Opportunity to work with leading global brands and clients.
• Competitive salary and growth opportunities
• Totally non-hierarchical organization - we want you to bring all your ideas and suggestions!
• Office by the beach 🙂 🏖️
• Daily breakfasts, snacks, Friday team-lunch etc.

Candidate must be proficient in using oracle database as a powerful

RAD platform. Must possess the following skills

MANDATORY SKILLS

􀀀 Oracle Application Express

􀀀 Oracle SQL

􀀀 Oracle PL/SQL

􀀀 Oracle Data Modelling

􀀀 Oracle Database performance and tuning

OPTIONAL SKILLS

􀀀 HTML5

􀀀 CSS

􀀀 Web design

􀀀 Data security

􀀀 Web security

Experience of at least 2-3 Years of Business Application development

Role Overview

The Senior Adobe Experience Manager (AEM) Developer will lead the design, development, and maintenance of Government of Rajasthan’s portal websites built on the AEM platform. This role involves leading technical solutions, performance optimization, security compliance, and guiding the development team.

Key Responsibilities

• Lead the design and development of complex components and templates in Adobe Experience Manager (AEM).
• Manage AEM configurations, workflows, and permissions for multiple portals.
• Develop and integrate custom OSGi bundles, Sling models, and components.
• Ensure performance tuning, caching strategies, and scalability of AEM solutions.
• Handle dispatcher configuration and optimization for content delivery.
• Collaborate with architects and project managers for solution design.
• Ensure compliance with Safe-to-Host and OWASP security standards.
• Mentor junior developers and review their code for quality.
• Integrate with third-party services (Payment Gateway, SMS Gateway, etc.).
• Manage version control (Git) and deployment pipelines (Jenkins).

Required Skills

• 5+ years of experience in Adobe Experience Manager (AEM 6.3 or above).
• Strong expertise in Java/J2EE, OSGi, Apache Sling, JCR (Jackrabbit Oak).
• Hands-on experience with HTL (Sightly), HTML5, CSS3, JavaScript, jQuery.
• Good understanding of Dispatcher, Apache HTTP Server, and performance tuning.
• Knowledge of REST/SOAP APIs and system integration.
• Familiarity with Git, CI/CD tools (Jenkins).
• Excellent problem-solving and team leadership skills.

Preferred Certifications

Adobe Certified Expert (AEM Sites Developer or Architect).

Job Summary:

Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.

Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.

Key Responsibilities:

• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.

• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.

• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.

• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.

• Oversee facilities planned maintenance programs.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Lead and oversee engineering projects within the Dubai & Northern Emirates region.

• Prepare financial reports and forecasts for management review.

• Identify and mitigate project risks and issues.

• Ensure compliance with environmental, health, and safety regulations.

• Generate progress reports, status updates, and other project-related documentation as required.

• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.

Qualifications:

• Bachelor's Degree in engineering or related fields.

• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.

• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.

• Strong analytical and problem-solving skills.

• Must have hands-on experience in hospital systems.

• Ability to think critically and maintain a high level of confidentiality.

• Must be willing to participate in crisis management at facility level.

• Strong interpersonal, verbal, and written communication skills.

• Familiarity with project management software.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 4 to 7 years of experience (or equivalent understanding of software engineering)
• Strong in Javascript & Typescript + frameworks like React, Next.js, Angular, etc.
• Strong experience in architecting complex, distributed systems in public or private cloud
• Willingness and interest in learning new tech/processes (Python, Airflow, Postgres, etc.)
• Willingness to travel to offices in New York City, San Francisco, and Hyderabad