- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift

About Eximio Services & Solutions Pvt. Ltd.
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Job description:
6+ years of hands on experience with both Manual and Automated testing with strong preference of experience using AccelQ on Salesforce ans SAP platforms.
Proven expertise in Salesforce particularly within the Sales Cloud module.
Proficient in writing complex SOQL and SQL queries for data validation and backend testing.
Extensive experience in designing and developing robust, reusable automated test scripts for Salesforce environments.
Highly skilled at early issue detection, with a deep understanding of backend configurations, process flows and validation rules.
Should have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG.
You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications.
A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential.
Experience with CI/CD tools like Jenkins and version control systems like Git is preferred.
You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process.
Position Summary:
The Graphic Designer Intern will support our design team in creating visually compelling content for both digital and print media. This role is ideal for a creative individual with a passion for design, eager to develop their skills and contribute to exciting design projects.
Key Responsibilities:
- Assist in designing graphics for various platforms, including social media, websites, email campaigns, and print materials.
- Collaborate with the design team to brainstorm and develop creative concepts that align with project goals and brand guidelines.
- Create and edit visual assets such as banners, infographics, brochures, and promotional materials.
- Help with the preparation of design files for production and ensure accuracy in formatting and resolution.
- Research design trends and best practices to bring fresh ideas to the team.
- Support the team with administrative tasks related to design projects, including organizing assets and maintaining design archives.
- Participate in design reviews and provide feedback to improve project outcomes.
Roles and Responsibilities
- Have to attend Walk in Customers and convert into sales.
- Have to manage ground level team
- Submit timely reports
Requirements-
For Female Candidates:
- Good Communication
- Should be presentable
- Language proficiency should be Hindi and English both
For Male Candidates:
- Must have good communication
- Must be presentable
- Must have driving license
- Must be able to drive both automatic and manual cars
As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.
Key Responsibilities:
- Client Onboarding:
Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.
Collaborate with sales and account management teams to understand client requirements and expectations.
- Project Planning:
Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.
- Stakeholder Collaboration:
Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.
- Configuration and Customization:
Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.
- Training and Support:
Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.
- Quality Assurance:
Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.
- Communication:
Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.
- Documentation:
Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.
Develop user manuals and guides as needed.
- Post-Implementation Review:
Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.
You are a desired candidate if you have:
- Proven experience in leading successful implementations of HR Tech SAAS solutions.
- Strong project management skills with the ability to manage multiple client implementations simultaneously.
- In-depth understanding of HR processes and workflows.
- Technical acumen, including familiarity with system configurations and integrations.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships.
- Problem-solving mindset and the ability to navigate complex client requirements.
- Knowledge of quality assurance processes and testing methodologies.
- Training experience, including the development and delivery of training programs.
- Detail-oriented with a focus on delivering high-quality solutions on time.
SEO Executive
Job Types: Full-time, Regular / Permanent
Experience: minimum 6 months in SEO
Location: WFO company’s location i.e. Dehradun, Uttarakhand
Responsibilities
· Track, report, and analyze website analytics
· Optimize copy and landing pages for search engine marketing
· Perform ongoing keyword discovery, expansion and optimization
· Research and implement search engine optimization recommendations
· Research and analyze competitor advertising links
· Develop and implement link building strategy
· Work with editorial and marketing teams to drive SEO in content
creation and content programming
· Recommend changes to website architecture, content, linking and
other factors to improve SEO positions for target keywords.
Requirements
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
- Solid understanding of performance marketing, conversion, and online
customer acquisition.
- In-depth experience with website analytics tools.
- Experience with bid management tools.
- Working knowledge of HTML, CSS, and JavaScript development and constraints.
- Up-to-date with the latest trends and best practices in SEO and SEM.
About Ftechiz Solution Pvt Ltd:
Established in 2016, Ftechiz Solutions Pvt Ltd, with it’s dedicated and skilled team of professionals, able to create dynamic and cost effective solutions for it’s clients. We believe in delivering the best services to our Clients without compromising on time or quality. Ftechiz Solutions Pvt Ltd has been launched with a clear vision to become multi-skilled and multidimensional IT service providers with a focus on high end strategic solutions and with the ultimate aim to evolve and become a leading One Stop internet strategy consulting company. We have been successful because we believe in keeping our promises and our simple but highly effective websites are known to interest the viewers greatly as the design is eye catching with the navigation easy making it a comfortable experience.
Working in highly collaborative teams and building quality code
Working in lots of different domains and client environments also understanding the business domain deeply
Architect highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance
Suggest new architectural elements to improve the existing architecture
Design and implement low latency RESTful services; Define API contracts between services; Version APIs and make them backward compatible
Translate business requirements into scalable and extensible design
Create platforms, reusable libraries and utilities wherever applicable
Continuously refactor applications to ensure high-quality design
Choose the right technology stack for the product systems/subsystems
Write high-quality code that are modular, functional and testable; Establish the best coding practices
Formally mentor junior engineers on design, coding and troubleshooting
Plan projects using agile methodologies and ensure timely delivery
Troubleshoot issues effectively in a distributed architecture
Communicate, collaborate and work effectively in a global environment
Operationalize releases by partnering with Tech operations on capacity planning and operability of the product.
Skills Required:
Proficient in JVM based language(like Java, Groovy), J2EE technology stack
Expertise in API design and development, experience in dealing with a large dataset
Strong in collections, algorithms, multithreading, also have worked on Springboot, Hibernate frameworks.
Practicing the coding standards (clean code, design patterns, etc)
Very strong object-oriented design skills, awareness of design patterns and architectural patterns
Performance tuning and Troubleshooting memory issues, GC tuning, resource leaks, etc.
Strong problem-solving skills, algorithmic skills and data structures
Experience in agile methodologies like Scrum
Good understanding of branching, build, deployment, continuous integration methodologies
Experience in leading a team (min 5)and mentoring engineers
Attitude to getting Stuff Done!
Ability to make decisions independently.
Good to have:
Hadoop knowledge
Cloud Platform Architecture
Groovy
Backend Engineer (GO Developer)
Remote Working | Engineering Team | Full-time
Candidates from Product development background only will be taken ahead.
The Impact you will create in the Job:
Build campaign generation services which can send app notifications at a speed of 10 million a minute.
Dashboards to show Real time key performance indicators to clients.
Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
Building highly available & horizontally scalable platform services for ever growing data.
Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.
You will build backend services and APIs to create scalable engineering systems.
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
Identify and improvise areas of improvement through data insights and research.
What we look for?
3-6 years experience in developing high scale internet applications/API based services.
Worked with GoLang as a primary language
Experience with High scale real time architectures
Experience with queueing systems like RabbitMQ, Kafka etc
Experience with Elasticsearch would be a plus
Having hands on experience with Kubernetes would be a plus.
Understanding of SMTP protocol would be a plus
Experience with MTA will be an added advantage.
Very strong analytic and problem-solving skills.
Enjoys working at solving challenges that come with developing real time high scale applications.
You will get to own and build world-class mobile solutions that are user-friendly and highly performant.
You will get to work with a highly experienced team in a very informal, yet results-oriented environment
You should think consumer-first and have the ability to work in a dynamic and fast-paced environment
3+ yrs hands-on experience in mobile app development using React Native and/or Android
Successfully built performant apps for Android and/or iOS.
Strong knowledge in JavaScript, Redux, RN Hooks, API Integration, Firebase integration
Good hands-on experience with Android Studio, Test-driven Development frameworks, App analytics, App monitoring
Ability to build pixel perfect and smooth UI by converting wireframes from Figma
Strong problem solving and debugging skills
Should have worked on mobile apps at scale
Startup experience preferred
Play or available on Github
3+ years in mobile software development
Proficiency in Java, Kotlin, or C++.
Ability to use the Android Studio, including the Android SDK, with ease.●
Collaborating with UI and UX Designers, as well as Software Testers, to ensure that
each app is presentable and in perfect working order.
Experience with third-party libraries and APIs
Experience with automated testing and building
Experience with Git, Jenkins, or other version control tools
Ability to write readable code, create extensive documentation for existing code,
and refactor the previously written code into a readable state
Intermediate English skills
BONUS, IF YOU ALREADY KNOW: Flutter or React Native












