- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift
About Eximio Services & Solutions Pvt. Ltd.
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Responsibilities:
.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
skills.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people
- Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on leadsquared CRM
- Generating a pool of prospects by identifying the need of upskilling depending on the student’s area of interest
- Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline
- Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Work from office, Full time
Age upto 29
Fluent English Communications needed.
We are looking for an Android Developer who possesses a passion for pushing
mobile technologies to the limits. This Android app developer will work with their US-
based counterpart to design and build the next generation of our mobile applications.
This job requires both Android System and UI development competence.
Responsibilities
Design and build advanced applications for the Android platform
Collaborate with cross-functional teams to define, design, and ship new features
Work with outside data sources and APIs
Unit-test code for robustness, including edge cases, usability, and general reliability
Work on bug fixing and improving application performance
Continuously discover, evaluate, and implement new technologies to maximize
development efficiency
Requirements
BS/MS degree in Computer Science, Engineering or a related subject
Proven software development experience and Android skills development
Proven working experience in Android app development and
Have published at least one original Android app
Experience with Android SDK
Experience working with remote data via REST and JSON
Experience with third-party libraries and APIs
Working knowledge of the general mobile landscape, architectures, trends, and
emerging technologies
Solid understanding of the full mobile development life cycle
Ideal candidates should have technical experience in migrations and the ability to help customers get value from Datametica's tools and accelerators.
Job Description
Experience : 7+ years
Location : Pune / Hyderabad
Skills :
- Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
- Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects on-premise and on cloud
- Technical Hands on experience in design, coding, development and managing Large Hadoop implementation
- Proficient in SQL, Hive, PIG, Spark SQL, Shell Scripting, Kafka, Flume, Scoop with large Big Data and Data Warehousing projects with either Java, Python or Scala based Hadoop programming background
- Proficient with various development methodologies like waterfall, agile/scrum and iterative
- Good Interpersonal skills and excellent communication skills for US and UK based clients
About Us!
A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.
We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.
Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.
We have our own products!
Eagle – Data warehouse Assessment & Migration Planning Product
Raven – Automated Workload Conversion Product
Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.
Why join us!
Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.
Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy
Check out more about us on our website below!
www.datametica.com
About Us:
100ms is building a Platform-as-a-Service for developers integrating video-conferencing experiences into their apps. Our SDKs enable developers to add gold standard audio-video quality conferencing with much faster shipping times.
We are a team uniquely placed to work on this problem. We have built world-record scale live video infrastructure powering billions of live video minutes in a day. We are a remote-first global team with engineers who've built video teams at Facebook and Hotstar
Job Description
As part of the client SDK team, you will be designing SDKs that bring the ease-of-use of Stripe and the quality-and-scale of zoom to video conferencing.
You will:
- Drive design and implementation of 100ms' iOS SDKs
- Articulate complex architecture problems, drive engineering excellence and collaborate with a cross-functional team
- Speak with fellow developers - our customers - to identify and prioritize features that will help achieve our goals of gold-standard audio-video conferencing in a few lines of code
- Help scale our platform to support billions of minutes a day across thousands devices around the world
- Help maintain a first-class developer onboarding experience - including writing documentation and sample apps
- Contribute to open source as we set the standards for video conferencing
You have:
- Bachelor's degree or equivalent practical experience
- 2-5 years of professional software development experience, or 2 years with an advanced degree
- Experience with iOS framework development
- Programming experience in Swift/Objective-C
- Experience in API design, performance optimisation, client architecture or tools in the mobile space
- Knowledge of performance measurement tools and optimisation techniques
- Ability to ship consumer facing, high quality, mobile products
Even better if you have:
- Experience with video conferencing, Sockets, WebRTC concepts, and realtime communication
- Ability to take on complex and ambiguous problems
- Strong inclination to keep up-to-date with latest trends, learn new concepts, or contribute to open-source projects and would be eager to talk about ideas in internal or external forums
Why 100ms
- You'll be part of a small team at a fast-growing engineering-first startup
- You'll work with engineers across the globe with experience at Facebook and Hotstar
- You can grow as an individual contributor or as a team leader - freedom to set your own goals
- You'll work on problems at the cutting-edge of real-time video communication technology at massive scale
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.
Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.
- Generating leads by calling in international shift (9PM-9AM).
- Cold Calling of leads on a daily basis
- Generating trial classes by pitching to the parents to take the Trial Class
- Visualizing, managing and achieving targets
- Closing the sale through smart and strategic approach
- Delivering, achieving the KRA's and the defining customer experience
- Presenting detailed information and responding to questions from managers, clients, and customers
What you need to have:
- Any graduate with demonstrable ed tech sales experience of 1-3 years.
- Should have good communication skills.
- Flexible for 6 days working, Rotational shift timing (International Shift) and offs.
- Should be able/willing to attend inbound calls.
Experience: 1 to 3 years
Annual CTC: Rupees 2,00,000 to 3,60,000
This is FTE Position
Client: Anblicks
Need Immediate joiners (1 week is fine)
Position : Backend Developer(NodeJs ,MongoDB & AWS)
Experience : 3-6 Years
Location : Ahmedabad / Hyderabad
- API Development 3 + years
- Node.JS (3 Years minimum)
- JavaScript
- AWS Lambda
- AWS API Gateway
- AWS Cognito
- MongoDB
- Front-end React (Plus as primary need is for API Development)
- Data Modelling Knowledge
- Need to provide sample code
Strong Hands-on experience in React using API development and Mongo DB is mandatory.